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1. Ofer a solution.
2. Discuss how long a service will take.
3.Evaluate the quality of service.
4.Plan an event.

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• Ways to indicate acceptance.
• Services.
• Planning and running an event.

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•The causative.
• The passive causative.

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1 .Why don’t you get your assistant to give them a ride to the meeting?

2. I might be able to get my brother to buy us tickets to the game.

3.Could you get your friends to pick up some things for the party?

4.You should get someone to make hotel reservations for us.

5.Why don’t you get your kids to wash the dishes after dinner?

6. I’m sure you can get the restaurant to lend you a tie.

Now rewrite each sentence from Exercise A, using have.

1 .Why don’t you have your assistant to give them a ride to the meeting?

2. I might be able to have my brother to buy us tickets to the game.

3.Could you have your friends to pick up some things for the party?

4.You should have someone to make hotel reservations for us.

5.Why don’t you have your kids to wash the dishes after dinner?

6. I’m sure you can have the restaurant to lend you a tie.

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Grammar Practice ( The passive causative). 

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Grammar Practice ( The passive causative). 

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1 I’d like to make an appointment to have
my teeth cleaned

2 could I have these two sweaters  gift-wrapped?

3 where can I have my car washed in this neighborhood?

4 I need to have my luggage bringed to my room.

5 yesterday he have his hair cut very short.

6 we need to have these photos uploaded a.s.a.p.

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Activity

1 If you waste your customers’ time, they...... come back.
a.will    b.won’t

2 If you don’t do what you say you will do, your customers......think you are reliable.
a.will    b.won’t

3. If you aren’t courteous to your customers, they...... complain.

a. will   b.won’t

4 If your customers don’t feel valued, they feel...... important.

a.will   b.won’t

5 If you don’t have a “can-do” attitude, your customers...... think you’re willing to help.

a.will.  b.won't