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Monitor patient outcomes, track financials, ensure quality standards are met.

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the management team should communicate a clear vision, set expectations and goals, motivate and engage staff, address conflicts promptly, and foster collaboration across the team.

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Controlling means checking how the clinic is doing, making sure everything is on track, and fixing problems when needed.

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Monitor patient numbers and satisfaction surveys.

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Leading means guiding and motivating the team to work well together and provide the best care for patients.

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To staff the Diabetes Care Clinic effectively, assess staffing requirements, recruit and hire qualified personnel, provide thorough training, and clarify roles and responsibilities for all team members.

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Motivate staff to deliver high-quality patient care.

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Hire endocrinologists, diabetes nurses, dietitians, and admin staff.

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Staffing means finding, hiring, and training the right doctors, nurses, and support staff to make sure the clinic runs well, and patients get good care.

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Assign space in the hospital for the clinic.

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Plan services offered for example check-ups, diet counseling, foot care, and education.

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the hospital should create a well-defined organizational structure, assign appropriate resources, establish effective systems and workflows, and collaborate with internal departments to ensure seamless functioning.

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the work is arranged and jobs are given to different teams like doctors, nurses and admin staff

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Establish regular audit processes to ensure compliance with clinical protocols for diabetes care (e.g., eye screenings, blood sugar monitoring), and use patient feedback and hospital data to make informed adjustments to service delivery

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Progress is checked regularly, measuring patient satisfaction and clinic performance to make improvements.

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Monitor progress, track patient outcomes, manage the budget, and make adjustments as needed.

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the hospital should set clear objectives, assess community needs, develop a detailed project plan, and analyze potential risks to ensure smooth implementation and effective service delivery.

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Arrange the clinic space and equipment's, assign tasks to staff, creating clear roles and responsibilities.

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SHAMA | Leaders motivate staff, guide teamwork, and keep everyone focused on the clinic’s mission

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Motivate the team, communicate the vision, and guide staff to achieve clinic goals.

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the hospital checks if the the clinic is doing well and makes changes if needed

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Hospital management leads interdisciplinary meetings to ensure all departments are aligned,

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Planning means deciding what the clinic needs to do, setting goals, and figuring out the steps and resources needed to open and run it successfully.

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SHAMA | The clinic selects skilled healthcare professionals and provides ongoing training to make sure the team can deliver both medical care and patient education.

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the managers guide and support the staff so everyone works together

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Appoint a project manager and collaborate with HR to onboard a qualified team -such as endocrinologists, diabetes nurse educators, clinical dietitians - ensuring compliance with hospital hiring protocols and credentialing.

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Arrange resources, assign roles, and set up systems (e.g., facility layout, equipment, processes).

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Coordinate with internal hospital departments

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Hospital leadership conducts a feasibility study and aligns the Diabetes Care Clinic with broader hospital goals

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Set goals, define services, estimate costs, and develop a timeline for launching the clinic.

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Doctors, nurses and other staff are hired and trained to provide good diabetes care

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SHAMA | Resources like space, equipment, and schedules are arranged to ensure smooth operations

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The hospital decides what the clinic needs, sets goals and makes a budget

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SHAMA ABDULLA | The management team will set clear goals for the new Diabetes Care Clinic, such as providing high-quality treatment, patient education, and community support. The plan includes designing innovative services like nutrition workshops, awareness campaigns, and special programs for families. A timeline will be prepared to ensure the clinic is ready on time and meets the needs of both patients and the hospital.