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Your Ray ID for this request is 966c7e3f491f9cdd

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Your Ray ID for this request is 966c7d06eb2f4407

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Your Ray ID for this request is 966c7b43de72c452

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Job summary

Closing Date: 5th August 2025

Shortlisting to take place after closing date: commencing 6th August 2025

Interview expected to take place in the week following shortlisting: commencing 11th August 2025

We are looking for an enthusiastic, well-motivated individual to join our Phlebotomy Team at Bradford Teaching Hospitals NHS Foundation Trust. The team work across Trust sites, mainly at Bradford Royal Infirmary, St Luke's Hospital, and the Community Diagnostic Centre (Eccleshill). You will be expected to rotate across our areas to perform the phlebotomy role in both inpatient and outpatient settings, with both Adults and Children.

You will be responsible for the taking and handling of good quality blood samples from patients following set procedures and protocols. All training will be provided as part of the onboarding and training period.

We are looking for someone who is an excellent team player, can remain calm under pressure, is a good communicator with basic IT skills, and can work well with minimal supervision in a professional and responsible manner. Good manual dexterity is essential, as well as the ability to work quickly, safely, and with attention to detail.

All posts work on shift patterns. Earliest start time - 07:00. Latest Finish Time - 17:00. Post-holders must be flexible to meet these times.

Main duties of the job

Please see detailed Job Description and Person Specification attached to this advert for more information.

About us

Bradford Teaching Hospitals NHS Foundation Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Bradford Teaching Hospitals NHS Foundation Trust this is your opportunity to be a part of that change.

WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnership's ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.

Agenda for change

Band 2

Permanent

Part-time

389-25-7341535

Bradford Teaching Hospitals

Bradford

BD9 6RJ

Job description

Job responsibilities

Please see detailed Job Description and Person Specification attached to this advert for more information.

Job description

Job responsibilities

Please see detailed Job Description and Person Specification attached to this advert for more information.

Person Specification

Experience

Desirable

Previous experience, training and knowledge of providing phlebotomy services

Experience of working with Paediatrics (children) in a health or social care capacity.

Previous experience of working in NHS.

Skills

Essential

Ability to work under pressure whilst maintaining a caring attitude to patients

An ability to show initiative and manage workload within set timescales without constant supervision

Ability to organise and prioritise own workload and demonstrate a professional attitude and behaviour

An ability to work as a team member and follow all appropriate policies, standards and standard operating procedures

Demonstrate good time management and a flexible and reliable attitude to work

Attention to detail

Literacy and Numeracy

Able to deal with sensitive/confidential issues on a daily basis

Knowledge

Essential

Qualifications

Essential

5 GCSEs or equivalent including English and Maths

Desirable

Possession of or a desire to work towards Diploma (Level 2*) or equivalent Health and Social Care qualification

Previous Phlebotomy experience

Other Requirements

Essential

Willing to be responsible for own self-development

Flexible with regard to hours

Adaptable, flexible approach to work

Maintain a professional appearance and working environment

Person Specification

Experience

Desirable

Previous experience, training and knowledge of providing phlebotomy services

Experience of working with Paediatrics (children) in a health or social care capacity.

Previous experience of working in NHS.

Skills

Essential

Ability to work under pressure whilst maintaining a caring attitude to patients

An ability to show initiative and manage workload within set timescales without constant supervision

Ability to organise and prioritise own workload and demonstrate a professional attitude and behaviour

An ability to work as a team member and follow all appropriate policies, standards and standard operating procedures

Demonstrate good time management and a flexible and reliable attitude to work

Attention to detail

Literacy and Numeracy

Able to deal with sensitive/confidential issues on a daily basis

Knowledge

Essential

Qualifications

Essential

5 GCSEs or equivalent including English and Maths

Desirable

Possession of or a desire to work towards Diploma (Level 2*) or equivalent Health and Social Care qualification

Previous Phlebotomy experience

Other Requirements

Essential

Willing to be responsible for own self-development

Flexible with regard to hours

Adaptable, flexible approach to work

Maintain a professional appearance and working environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Closing Date: 5th August 2025 Shortlisting to take place after closing date: commencing 6th August 2025 Interview expected to take place in the week following shortlisting: commencing 11th August 2025 We are looking for an enthusiastic, well-motivated individual to join our Phlebotomy Team at Bradford Teaching Hospitals NHS Foundation Trust.

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Elderly Virtual Ward Rehabilitation Support Worker

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Elderly Virtual Ward Rehabilitation Support Worker

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Job summary

This is an exciting opportunity for an enthusiastic person to join our Speech and Language Therapy team

With the guidance and support of the Speech and Language Therapists, you will work directly with adult patients in an acute hospital setting, to ensure that they receive the best possible care.

Main duties of the job

Your day to day role will include helping the Speech and Language Therapists to support patients' with their communication needs and assist the Speech and Language Therapist to ensure that the delegated care plan is carried out effectively. You will also support the Speech and Language Therapists to facilitate a seamless transfer of care between acute and community settings.

This role will also involve administrative tasks including booking appointments for Speech and Language Therapy clinics and arranging transport. Excellent interpersonal skills and IT skills are essential. The role will also involve preparation and facilitation of presentations to patient groups and delivering training sessions for the wider health care team. You will be a key part of any health promotion campaigns which will raise the profile of Speech and Language Therapy

Your contribution to department goals and project work will be encouraged and ongoing professional development will be supported.

About us

CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services to patients and communities across Calderdale and Kirklees. We are rated as 'Good' by the Care Quality Commission, are a top performing Trust for Elective Recovery, Emergency and Cancer Care and widely acknowledged as a national digital lead when it comes to caring for people across our local and regional systems.

Our people are at the core of everything we do, hence our commitment to One Culture of Care. Our focus is to care for and support each other in order to provide outstanding compassionate care to our patients. That is why we are looking for an inclusive collaborative, creative, innovative and compassionate leader to join us in this role.

Agenda for change

Band 3

Permanent

Full-time

372-COM2534

Calderdale Royal Hospital

Halifax

HX3 0PW

Job description

Job responsibilities

Activities will include:- Implementing treatment to protocols, and based on competencies.- Monitoring progress and feeding back to the registered practitioner- Making minor adjustments to treatment programmes within pre determined limits- Assisting registered practitioners with complex treatment.- May involve screening for specific disorders and issuing predetermined basic equipment and advice according to service protocols and established guidelines.- Ordering of equipment and supplies as per service requirements-May include leading and assisting with group exercise and advice sessions.-Organising/facilitating health promotion campaigns

The post holder will work as part of the wider Health and Social Care Team linking with staff from the Acute Trust, Primary and Social Care.The post holder will be required to undertake lone working in line with Trust policy.Administrative duties and general patient care across departments are required.The post holder will be proactive and be able to demonstrate self directed development andpractice.

Job description

Job responsibilities

Activities will include:- Implementing treatment to protocols, and based on competencies.- Monitoring progress and feeding back to the registered practitioner- Making minor adjustments to treatment programmes within pre determined limits- Assisting registered practitioners with complex treatment.- May involve screening for specific disorders and issuing predetermined basic equipment and advice according to service protocols and established guidelines.- Ordering of equipment and supplies as per service requirements-May include leading and assisting with group exercise and advice sessions.-Organising/facilitating health promotion campaigns

The post holder will work as part of the wider Health and Social Care Team linking with staff from the Acute Trust, Primary and Social Care.The post holder will be required to undertake lone working in line with Trust policy.Administrative duties and general patient care across departments are required.The post holder will be proactive and be able to demonstrate self directed development andpractice.

Person Specification

Knowledge, Experience & Expertise

Essential

Previous experience working and communicating with the public in a social/health care/educational setting

Willing and able to participate in competency work based training programmes

IT literate (email, internet,) and experience of using databases

An understanding of the needs and issues concerning illness and disability

An understanding of enabling a person to re-learn skills

Desirable

Experience of working with SALT

Previous experience working in a multidisciplinary team in health, social care or education setting

Experience of teaching and instructing an/or working with groups

Experience of dealing with clients with complex needs and their carers

Previous competency based training in relevant field

Experience of using electronic patient record systems

Knowledge of the client group and evidence related training

Understand needs of specific client group

Qualification/Training

Essential

English and Math GCSE grade 9-2 (A*-E) or equivalent or high level of literacy and numeracy skills demonstrated within application

Competence based level 3 Qualification e.g. NVQ or Diploma in Care or The Care Certificate issued by an employer

Communication and relationships (including management responsibilities)

Essential

Demonstrates positive attitudes and behaviours

Able to work on own following agreed protocols, seeking help appropriately, particularly around unforeseen circumstances

Able to use initiative but be aware of limitations of role

Problem solving/decision making skills based on patient/client needs

Good communication skills

Tactful diplomatic, supportive and resourceful

Ability to work to deadlines

Good time management skills

Ability to work well in a team

Person Specification

Knowledge, Experience & Expertise

Essential

Previous experience working and communicating with the public in a social/health care/educational setting

Willing and able to participate in competency work based training programmes

IT literate (email, internet,) and experience of using databases

An understanding of the needs and issues concerning illness and disability

An understanding of enabling a person to re-learn skills

Desirable

Experience of working with SALT

Previous experience working in a multidisciplinary team in health, social care or education setting

Experience of teaching and instructing an/or working with groups

Experience of dealing with clients with complex needs and their carers

Previous competency based training in relevant field

Experience of using electronic patient record systems

Knowledge of the client group and evidence related training

Understand needs of specific client group

Qualification/Training

Essential

English and Math GCSE grade 9-2 (A*-E) or equivalent or high level of literacy and numeracy skills demonstrated within application

Competence based level 3 Qualification e.g. NVQ or Diploma in Care or The Care Certificate issued by an employer

Communication and relationships (including management responsibilities)

Essential

Demonstrates positive attitudes and behaviours

Able to work on own following agreed protocols, seeking help appropriately, particularly around unforeseen circumstances

Able to use initiative but be aware of limitations of role

Problem solving/decision making skills based on patient/client needs

Good communication skills

Tactful diplomatic, supportive and resourceful

Ability to work to deadlines

Good time management skills

Ability to work well in a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

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This is an exciting opportunity for an enthusiastic person to join our Speech and Language Therapy team With the guidance and support of the Speech and Language Therapists, you will work directly with adult patients in an acute hospital setting, to ensure that they receive the best possible care.

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The post-holder will be working with the rest of the team at Beechwood Medical Centre. You will answer the telephone and liaise with patients mainly over the phone. The main role of the position is to deal with all of the administrative duties associated with General Practice.

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To work as a key member of the department's security & safety team, to provide expertise and effective coordination of site security, asset protection, and hazard avoidance services. To work closely with the site Security Manager & Senior Estates Officer to provide an effective management and delivery of the site security services, within agreed guidelines and objectives, delivered to Calderdale and Huddersfield NHS Foundation Trust.

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Newsome Surgery is looking for an enthusiastic, patient focused and independently motivated Health Care Assistant to join our friendly team. You will be an experienced HCA who is comfortable working independently but under the leadership of our Registered Nurse and Nurse Associate, supporting with all aspects of nursing care and improving on the safety and quality of patient care at every opportunity.

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Job summary

An exciting opportunity has arisen for a highly motivated and enthusiastic person to join our Patient Advice and Liaison Team. This role involves providing support, guidance and advice for people who have concerns and complaints about various aspects of care. You will be required to liaise with Trust staff to achieve fast resolution of concerns and support the Trusts formal complaints processes. The successful candidate will be a person who enjoys the challenge of resolving concerns whilst working with patients and families in this fast-paced role. The post holder must have excellent verbal and written communication skills, adaptable and flexible to pressures, and be able to use own initiative. Informal visits welcome for candidates shortlisted for interview.

Main duties of the job

Communication with the public and colleagues via telephone, email and face to face. Manage PALS enquiries from the public in a timely manner. Be responsible in ensuring incoming mail is received and distributed accordingly. Making sure all complaint correspondence is dealt with promptly. Responsibility for arranging meetings and organising appropriate hospitality and venues as required. To maintain an effective PALS database ensuring that the data is kept in a secure manner adhering to Caldicott guidelines/GDPR at all times. To act as the front line patient advice and liaison service dealing with enquires as they arise, efficiently, sympathetically, professionally as well as promptly. To resolve concerns and complaints wherever possible ensuring all activity is logged on the PALS database (DATIX). To ensure that all PALS enquiries/complaints are logged onto the formal complaints Datix database. To ensure complaints are done within 3 working days of receiving the complaint. Provide a first line of response to enquiries received by telephone, email or in person ensuring that these are handled confidentially, confidently in a professional manner. Exchanging confidential, sensitive or contentious information with senior managers/matrons/patients/carers which requires assertive and persuasive communication skills. To maintain accurate records, a comprehensive filing system and efficient information retrieval system and to ensure this is kept up to date.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Agenda for change

Band 3

£24,937 to £26,598 a year

Permanent

Part-time

000482

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG

Job description

Job responsibilities
Key requirements
Good standard of education/GCSE level

Word processing RSA II

Keyboard skills and maintaining accurate databases

Microsoft Office applications particularly Outlook Word/Excel.

Experience of dealing with difficult /challenging behaviour.

Experience of working within a demanding environment.

Experience of working to targets/deadlines through frequent interruptions.

In-depth understanding of the NHS complaints procedures.

In depth understanding of the PALS function within the NHS.

Understanding the Caldicott and data protection issues, including GDPR

Please see attached job description and job specification for full details of the key requirements.

Job description

Job responsibilities
Key requirements
Good standard of education/GCSE level

Word processing RSA II

Keyboard skills and maintaining accurate databases

Microsoft Office applications particularly Outlook Word/Excel.

Experience of dealing with difficult /challenging behaviour.

Experience of working within a demanding environment.

Experience of working to targets/deadlines through frequent interruptions.

In-depth understanding of the NHS complaints procedures.

In depth understanding of the PALS function within the NHS.

Understanding the Caldicott and data protection issues, including GDPR

Please see attached job description and job specification for full details of the key requirements.

Person Specification

Qualifications

Essential

Please click 'apply now' to view the full person specification (there is no obligation to submit an application)

Person Specification

Qualifications

Essential

Please click 'apply now' to view the full person specification (there is no obligation to submit an application)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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An exciting opportunity has arisen for a highly motivated and enthusiastic person to join our Patient Advice and Liaison Team. This role involves providing support, guidance and advice for people who have concerns and complaints about various aspects of care.

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Join a professional,
well-supported admin team that plays a vital role in delivering high-quality
care across an essential NHS service.

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Working within clinical areas the post holder will facilitate a safe patient discharge providing a high quality service in line with Trust standards. They will be able to communicate sensitivity and effectively with a wide range of people including patients, families, colleagues and agencies external to the Trust to help discharge patients.

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The Brotherton Wing Clinic has an excellent opportunity for an enthusiastic and highly motivated individual to join their administration support team based at the Leeds General Infirmary. Our Service provides care for Leeds and the mid-yorks area.

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Job summary

An exciting opportunity has arisen for patient centered individuals to join the Abdominal Medicine & Surgery CSU in the role of Assistant Patient Services Coordinator. This post is located within a modern office building - 2 Park Lane, which is a short distance away from Leeds General Infirmary and Leeds City Centre. The office is easily accessible via public transport including by train. For more information or an informal conversation contact Danielle Haytack (Assistant Business Manager) Danielle.Haytack@nhs.net
Expected Shortlisting Date
04/07/2025
Planned Interview Date
11/07/2025

Main duties of the job

The Assistant PSC will provide a high quality service in line with Trust standards and be able to communicate sensitivity and effectively with a wide range of people including medical staff, patients and colleagues. Support the Patient Services Co-ordinator and the Business Manager in delivering the services for the speciality.

The Assistant PSC will manage their defined areas within the speciality and will be responsible for prioritising work, developing staff, reviewing working practices to ensure the effective running of the department and effective communication structures are implemented. They will ensure that processes/procedures comply with legislation requirements covering Health & Safety, Data Protection and Confidentiality.

About us

Our values in the abdominal Medicine and Endoscopy are part of what make us different from other trusts, so we see this as strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work.

Patient-centered

Collaborative

Fair

Accountable

Empowered

Additionally the following are core values which relate specifically to this post:

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Agenda for change

Band 4

Permanent

Full-time

C9298-AMS-323B

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Job description

Job responsibilities

Essential core behaviours and skills include:

The post-holder will be expected to be diplomatic, self-motivated and enthusiastic with a professional attitude.

The post-holder will be expected to be a good team player, with the ability to work flexibly in a diverse and demanding environment to meet the evolving needs of the department.

To support and guide their team, including the development of an induction programme for new members of staff.

To provide a high standard confidential, effective and accurate administration service.

Communicate sensitively and effectively with patients, relatives, colleagues and all other healthcare professionals themselves and through management of their staff.

Respect the working environment, to be responsible for ones own acts and omissions in relation to Health & Safety.

Responsible for appropriate use of equipment within the working environment.

A willingness to undergo all training requirements necessary for the post

The post-holder is expected to be honest, fair and consistent in their approach and to accept responsibility for ones own achievements, acts and omissions.

Respect confidentiality in line with National, Trust and local policies

and guidelines.

A positive and professional attitude.

Committed to providing the highest quality of administrative support themselves and through management of their staff.

To promote, support and work towards the delivery and achievement of the Trusts and departments objectives.

Maintain and improve quality of service.

A business like appearance.

Commitment to own personal & professional development as agreed with their line manager.

Commitment to their teams personal & professional development.

6. CORE KNOWLEDGE AND UNDERSTANDING

Essential core knowledge and understanding to include:

The post-holder to possess a good standard of written and spoken English.

Basic computer literacy and willingness to further computer skills.

A thorough understanding of all policies and procedures governing the Trusts approach and delivery to Patient Administration.

An understanding of team management and the policy and procedures governing the Trusts approach to managing staff.

10. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Staff Supervision

Coordinate the day to day activities of a team of administrative staff including clerical officers, medical secretaries and supervisors.

To maintain regular communications with all staff to ensure they all receive and participate in briefings and are aware of knowledge and information relating to them and their role.

To be actively involved in the recruitment process.

To ensure that joint working and close co-operation is developed and maintained with staff both internal and external, providing the clinical/operational services in order to maintain a complete and seamless service to patients.

Continually review staffing levels and ensure there is adequate cover for staff during periods of absence or flexible working practices in order to maintain a quality service.

Train and supervise members of their team in all aspects of patient administration service and exceptional customer service, motivating, improving performance and promoting team values to achieve required outcomes. Contribute to the identification and planning of development needs for the team and individuals.

Contribute to the assessment of staff performance against objectives and be responsible for the performance development reviews of individuals. On a day to day basis support individual learning and development.

Job description

Job responsibilities

Essential core behaviours and skills include:

The post-holder will be expected to be diplomatic, self-motivated and enthusiastic with a professional attitude.

The post-holder will be expected to be a good team player, with the ability to work flexibly in a diverse and demanding environment to meet the evolving needs of the department.

To support and guide their team, including the development of an induction programme for new members of staff.

To provide a high standard confidential, effective and accurate administration service.

Communicate sensitively and effectively with patients, relatives, colleagues and all other healthcare professionals themselves and through management of their staff.

Respect the working environment, to be responsible for ones own acts and omissions in relation to Health & Safety.

Responsible for appropriate use of equipment within the working environment.

A willingness to undergo all training requirements necessary for the post

The post-holder is expected to be honest, fair and consistent in their approach and to accept responsibility for ones own achievements, acts and omissions.

Respect confidentiality in line with National, Trust and local policies

and guidelines.

A positive and professional attitude.

Committed to providing the highest quality of administrative support themselves and through management of their staff.

To promote, support and work towards the delivery and achievement of the Trusts and departments objectives.

Maintain and improve quality of service.

A business like appearance.

Commitment to own personal & professional development as agreed with their line manager.

Commitment to their teams personal & professional development.

6. CORE KNOWLEDGE AND UNDERSTANDING

Essential core knowledge and understanding to include:

The post-holder to possess a good standard of written and spoken English.

Basic computer literacy and willingness to further computer skills.

A thorough understanding of all policies and procedures governing the Trusts approach and delivery to Patient Administration.

An understanding of team management and the policy and procedures governing the Trusts approach to managing staff.

10. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Staff Supervision

Coordinate the day to day activities of a team of administrative staff including clerical officers, medical secretaries and supervisors.

To maintain regular communications with all staff to ensure they all receive and participate in briefings and are aware of knowledge and information relating to them and their role.

To be actively involved in the recruitment process.

To ensure that joint working and close co-operation is developed and maintained with staff both internal and external, providing the clinical/operational services in order to maintain a complete and seamless service to patients.

Continually review staffing levels and ensure there is adequate cover for staff during periods of absence or flexible working practices in order to maintain a quality service.

Train and supervise members of their team in all aspects of patient administration service and exceptional customer service, motivating, improving performance and promoting team values to achieve required outcomes. Contribute to the identification and planning of development needs for the team and individuals.

Contribute to the assessment of staff performance against objectives and be responsible for the performance development reviews of individuals. On a day to day basis support individual learning and development.

Person Specification

Experience

Essential

Thorough knowledge of patent Administration Processes

Experience of staff management including recruitment and retention

Knowledge of Microsoft Office Packages and e-mail technology.

Organisational and time management skills. Appreciation of confidentiality.

Desirable

Significant previous secretarial and/or administration experience (as applicable).

Customer focussed/customer service skills

Patient centre/PAS

National Access Targets awareness

An understanding of NHS/Trust protocols/policies and procedure

Diary management experience

Skills & Behaviours

Essential

Professional attitude to work, diplomatic and calm under pressure.

Team player

Ability to communicate effectively at all levels.

Flexibility

Reliability

Able to work in different working environments

Ability to prioritise and organise own workload

Exceptional customer service skills.

Able to work on own initiative

Proactive approach

Effective organisational skills

Ability to motivate staff

Strong interpersonal skills

Flexibility to meet the needs of the service

Desirable

Ability to adapt to change of circumstances

Exceptional organisational skills

Experience of dealing with complaints

Qualifications

Essential

Good standard of education to minimum of GCSE

Desirable

European Computer Driving License (ECDL)

Person Specification

Experience

Essential

Thorough knowledge of patent Administration Processes

Experience of staff management including recruitment and retention

Knowledge of Microsoft Office Packages and e-mail technology.

Organisational and time management skills. Appreciation of confidentiality.

Desirable

Significant previous secretarial and/or administration experience (as applicable).

Customer focussed/customer service skills

Patient centre/PAS

National Access Targets awareness

An understanding of NHS/Trust protocols/policies and procedure

Diary management experience

Skills & Behaviours

Essential

Professional attitude to work, diplomatic and calm under pressure.

Team player

Ability to communicate effectively at all levels.

Flexibility

Reliability

Able to work in different working environments

Ability to prioritise and organise own workload

Exceptional customer service skills.

Able to work on own initiative

Proactive approach

Effective organisational skills

Ability to motivate staff

Strong interpersonal skills

Flexibility to meet the needs of the service

Desirable

Ability to adapt to change of circumstances

Exceptional organisational skills

Experience of dealing with complaints

Qualifications

Essential

Good standard of education to minimum of GCSE

Desirable

European Computer Driving License (ECDL)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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An exciting opportunity has arisen for patient centered individuals to join the Abdominal Medicine & Surgery CSU in the role of Assistant Patient Services Coordinator. This post is located within a modern office building - 2 Park Lane, which is a short distance away from Leeds General Infirmary and Leeds City Centre.

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LEEDS AUTISM SERVICES

LEEDS (LS12 1TZ)

Posted on 20 March 2025

Summary

As a Support Worker you will help to improve the lives of the adults we support by promoting understanding and acceptance of people with autism, and helping them to be included and feel valued within their communities. You will be committed to maximising personal liberties and enabling people to make choices and decisions about their own lives.

Training course

Adult care worker (level 2)

Hours

Monday to Friday - Working patterns may involve some unsocial hours, e.g. early mornings, evenings, weekends, and some bank holidays, as required by the service. Staff are expected to complete any essential tasks before leaving work.
35 hours a week

Start date

Friday 1 August 2025

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.

What you'll do at work

To ensure the highest standards of support are provided to the people who are supported by Leeds Autism Services, you will work within local and national guidelines and always strive to provide the best experience for our service users.

Supporting service users:

Ensure the welfare and development of all service users by providing the highest standards of care and making sure that appropriate attention is paid to their spiritual, physical, cultural, social, educational, and recreational needs, in accordance with service user plans

Promote and implement inclusive, person centred care planning practices

Support service users to plan their support; identify and achieve personal goals and/or outcomes in accordance with agreed plans

Support service users in a non-judgemental manner in-keeping with the principles of Positive Behaviour Support (PBS)

Support service users to access activities which have been identified to help people achieve their goals and outcomes

Facilitate communication in-keeping with individuals' preferred methods of communicating

Help service users to develop records of their achievements and goals in a format which is right for them

Promote personal liberty, choice, inclusion and decision making within the legal framework of the Mental Capacity

Complete all appropriate recording formats including health and safety records, service user records, medication, etc.

Ensure the safe administration and storage of medication in line with LAS policies and procedures

Recognise changes with regards to physical, social and emotional well-being and bring these to the attention of your line manager

Maintain professional boundaries at all times

As an employee at Leeds Autism Services, you must:

Maintain friendly, empathetic, and professional relationships with colleagues, service users, families, friends, advocates and other external agencies

To work as part of a team dedicated to supporting the needs of people with autism

Be willing to undertake all training and development opportunities required to fulfil the role, and work reflectively to continually improve your own practice

Be pro-active in supporting organisational policies and procedures, and report any concerns to a supervisor or line manager

Adhere to legislation and company policies and procedures in relation to confidentiality, data protection, safeguarding, equality, diversity and inclusion

Comply with internal policies and procedures on the use of company and service user monies/finance

Ensure a clean, tidy and hygienic environment is maintained by all staff and service users

Promote a positive image of people with autism, and the organisation at all times

Ensure that your conduct, inside and outside of your working environment, does not conflict with the professional expectations of the organisation

Where you'll work

NEW MABGATE CENTRE
16 CHURCH ROAD
ARMLEY
LEEDS
LS12 1TZ

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

College or training organisation

LUMINATE EDUCATION GROUP

Your training course

Adult care worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Support individuals they are working with according to their personal care/support plan

Ask for help from an appropriate person when not confident or skilled in any aspect of their role

Provide individuals with information to enable them to have a choice about the way they are supported

Encourage individuals to participate in the way their care and support is delivered

Ensure the individual knows what they are agreeing to regarding the way in which they are supported

Contribute to the on-going development of care/support plans for the individual they support

Support individuals with cognitive, physical or sensory impairments

Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates

Demonstrate all work is person centred, accommodating the individual's needs, wishes and preferences

Demonstrate empathy (understanding and compassion) for individuals they support

Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs

Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates

Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes

Identify and take steps to reduce environmental barriers to communication

Demonstrate they can check for understanding

Write clearly and concisely in records and reports

Keep information safe and confidential according to agreed ways of working

Recognise potential signs of different forms of abuse

Respond to concerns of abuse according to agreed ways of working

Recognise, report and challenge unsafe practices

Promote the health and wellbeing of the individual they support

Move people and objects safely

Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene

Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition

Demonstrate how to keep people, buildings and themselves safe and secure

Carry out fire safety procedures when required

Use risk assessments to support individuals safely

Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health

Monitor and report changes in health and wellbeing for individuals they support

Reflect on your own work practices

Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology

Demonstrate their contribution to their development plan

Demonstrate ability to work in partnership with others to support the individual

Identify sources of support when conflicts arise with other people or organisations

Demonstrate they can work within safe, clear professional boundaries

Show they can access and apply additional skills required to perform the specific job role competently

Your training plan

During your apprenticeship you will be enrolled at Leeds City College and will complete the following programme:

Level 2 Adult Care Worker Apprenticeship Standard

This programme will allow the apprentice to develop their skills, knowledge and behaviours through the practical period at college as well as in the workplace doing on-the-job training. The broad purpose of the occupation is to provide a high-quality service to adults. You may be the first point of contact and work in various locations.

Duration & start date:

This is a 15-month apprenticeship (12 months for the practical period which includes the day release at college and 3 months for the end-point assessment).

Requirements

Essential qualifications

GCSE in:

English (grade C/4)

Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Logical

Team working

Creative

Initiative

Non judgemental

Patience

Physical fitness

Other requirements

Must have the ability to empathise and advocate for the needs of people with autism and/or learning disabilities and adapts to new situations easily A positive and flexible attitude to work and working hours as you may at times be called at short notice for shifts. You must have tact, diplomacy, empathy and be able to care and support the needs of people with autism and/or learning disabilities. Be patience with people who have autism and/or learning disabilities with commitment to equality and diversity.

About this company

We are charity which supports autistic adults with highly complex needs. Our focus is on ensuring our service users have opportunities to integrate with their community and achieve any goals they have. More info here: www.leedsautism.org.uk/aims

http://www.leedsautism.org.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You'll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Progression to a permanent position at the end of a successful apprenticeship is highly likely.

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

Apprenticeship Recruitment Team

apprenticeships@leedscitycollege.ac.uk

01132846464

The reference code for this apprenticeship is VAC1000310880.

Apply now

Closes on Thursday 31 July 2025

When you apply, you'll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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The Little Academy Day Nursery

Bradford (BD5 8NW)

Posted on 12 June 2025

Summary

Apprentice Early Years Educator required at The Little Academy Day Nursery. We are looking for someone with a love of working with children, where you will gain the Level 3 qualification. You must have previous experience of working with children and ideally have the Childcare Level 2 qualification.

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.

What you'll do at work

Contribute to the room planning.

Understand the requirements of the EYFS, health and safety and Ofsted.

Liaise professionally and courteously with parents, children & colleagues.

Prepare daily activities for all children.

Interact effectively with all children.

Assist in the setting up of the room in the morning & throughout the day.

Encourage and support children to develop their language, motor and social skills.

Supervise indoor and outdoor play activities.

Supervise snack and mealtimes including cleaning.

Where you'll work

The Little Academy Day Nursery
1040 Manchester Road
Bradford
BD5 8NW

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

College or training organisation

EDEN TRAINING SOLUTIONS LIMITED

Your training course

Early years educator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Recognise when a child or a colleague is in danger or at risk of abuse and act to protect them in line with safeguarding policy and procedure.

Apply legislation, policy and procedure to protect the health, safety and wellbeing of children in the setting (for example, food safety, diets, starting solid food, allergies, COSHH, and accidents, injuries, and emergencies).

Apply the principles of risk assessment and risk management within documentation and practice.

Teach children to develop skills to manage risk and maintain their own and others safety.

Use a range of communication methods, including technology, with other professionals to meet the individual needs of the child.

Develop and maintain effective professional, collaborative relationships with others involved in the education and care of the child.

Undertake the role and responsibilities of key person.

Recognise and apply theories of attachment to develop effective relationships with children.

Provide sensitive and respectful personal care for children from birth to 5 years.

Advocate for all children's needs, including children which require SEND or EAL support.

Promote and facilitate children's interpersonal communication to develop their social interactions and relationships.

Support children to develop a positive sense of their own identity and culture.

Support children to understand and respond to their emotions and make considered choices about their behaviours.

Assess the responsiveness of the environment for effective child-centred experiences in line with curriculum requirements.

Create inclusive, child-centred, dynamic, innovative, and evolving physical environments both indoors and outdoors.

Create inclusive and supportive emotional environment that enables the child to feel safe, secure, respected and experience a sense of wellbeing; maintaining and prioritising the individual child's voice.

Apply strategies that support children's ability to manage change, transition, and significant events.

Analyse observation evidence to assess and plan holistic individual learning based on a comprehensive understanding of the child's needs and interests.

Facilitate and support child-centred opportunities and experiences based on the setting's curriculum and pedagogy.

Provide adult led opportunities and experience based on the setting's curriculum and pedagogy.

Use reflection to develop themselves both professionally and personally.

Recognise when a child or a colleague is in danger or at risk of abuse and act to protect them in line with safeguarding policy and procedure.

Apply legislation, policy and procedure to protect the health, safety and wellbeing of children in the setting (for example, food safety, diets, starting solid food, allergies, COSHH, and accidents, injuries, and emergencies).

Apply the principles of risk assessment and risk management within documentation and practice.

Teach children to develop skills to manage risk and maintain their own and others safety.

Use a range of communication methods, including technology, with other professionals to meet the individual needs of the child.

Develop and maintain effective professional, collaborative relationships with others involved in the education and care of the child.

Undertake the role and responsibilities of key person.

Recognise and apply theories of attachment to develop effective relationships with children.

Provide sensitive and respectful personal care for children from birth to 5 years.

Advocate for all children's needs, including children which require SEND or EAL support.

Promote and facilitate children's interpersonal communication to develop their social interactions and relationships.

Support children to develop a positive sense of their own identity and culture.

Support children to understand and respond to their emotions and make considered choices about their behaviours.

Assess the responsiveness of the environment for effective child-centred experiences in line with curriculum requirements.

Create inclusive, child-centred, dynamic, innovative, and evolving physical environments both indoors and outdoors.

Create inclusive and supportive emotional environment that enables the child to feel safe, secure, respected and experience a sense of wellbeing; maintaining and prioritising the individual child's voice.

Apply strategies that support children's ability to manage change, transition, and significant events.

Analyse observation evidence to assess and plan holistic individual learning based on a comprehensive understanding of the child's needs and interests.

Facilitate and support child-centred opportunities and experiences based on the setting's curriculum and pedagogy.

Provide adult led opportunities and experience based on the setting's curriculum and pedagogy.

Use reflection to develop themselves both professionally and personally.

Your training plan

Level 3 Early Years Educator Apprenticeship Standard:

Level 3 Functional Skills in maths and English (if required).

End-Point Assessment (EPA).

Employee Rights and Responsibilities (ERR).

Personal Learning and Thinking Skills (PLTS).

An apprenticeship includes regular training with a college or other training organisation.

At least 20% of your working hours will be spent training or studying.

Requirements

Desirable qualifications

GCSE in:

English (grade (Grade C or 4+) desirable)

Maths (grade (Grade C or 4+) desirable)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Presentation skills

Administrative skills

Number skills

Analytical skills

Logical

Team working

Creative

Initiative

Non judgemental

Patience

About this company

The Little Academy Day Nursery (Manchester Road) accepts Children aged from 0 years 3 months to 5 years 0 months.

After this apprenticeship

For the successful candidate, there is the opportunity of ongoing employment.

Ask a question

The contact for this apprenticeship is:

EDEN TRAINING SOLUTIONS LIMITED

Sally Baldwin

sallybaldwin@eden-ts.com

01709886839

The reference code for this apprenticeship is VAC1000322586.

Apply now

Closes on Friday 25 July 2025

When you apply, you'll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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Apprentice Early Years Educator - The Little Academy Day Nursery – Find an apprenticeship – GOV.UK

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We’ve introduced a new way to find and apply for an apprenticeship in England.

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Your Ray ID for this request is 951283843aa788c3

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Your Ray ID for this request is 951280565c67ea5b

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Looking for a new Career? Looking for your next Hire? The UK Careers Fair returns to Leeds on Friday 17th October.

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Eventbrite - The UK Careers Fair presents Wakefield Careers Fair - Thursday, 14 August 2025 at Unity Hall and Business Space, Wakefield, England. Find event and ticket information.

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Karen Perring Career Journey September 2023

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The Huddersfield Careers Fair will offer candidates from all backgrounds, experience and education levels the opportunity to speak to representatives from an abundance of local employers, all in one place.
Why attend?
There will be a wide variety of different organisations attending, alongside a wide variety of roles being advertised. Online applications can be very time consuming - by attending this event, you get the chance to skip this process and speak directly to the organisation.
What type of companies usually exhibit?
Typically, you can expect exhibitors at the Huddersfield Careers Fair to be from various sectors such as: Finance, Education, Sales and Marketing, Motoring, Human Resources, IT, Healthcare, Tourism, Healthcare, Commercial Real Estate, Biochemistry, Electronics, Manufacturing, Hospitality, Social Work, Events Management, Retail, Job Boards, Supermarkets, Banking and Pharmaceutical.
The Venue
Huddersfield Town Hall is a municipal facility in Huddersfield, West Yorkshire, United Kingdom. It is a Grade II listed building.

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huddersfield careers fair huddersfield tickets

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Eventbrite - The UK Careers Fair presents Huddersfield Careers Fair - Wednesday, 22 October 2025 at Huddersfield Town Hall, Huddersfield, England. Find event and ticket information.

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Your Ray ID for this request is 95127e4cad984288

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Looking for a new Career? Looking for your next Hire? The UK Careers Fair returns to Bradford on Wednesday 17th September.

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