# data[].attributes.body
https://docs.google.com/document/d/16bXqviQ3YxM21yY9Mx9y_43vJXAJAXb1G0DbqNFizuM/edit

# data[].attributes.attachment_link.description
Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

# data[].attributes.attachment_link.description
Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

# data[].attributes.attachment_link.description
Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

# data[].attributes.body
https://docs.google.com/document/d/1dcqdq1xuI_WwKkAm5qtwqQTdeUYIv2tbLFV3GvITbcY/edit

# data[].attributes.body
Work in groups in 30 minutes
Write your answers for INDIVIDUAL questions on Group's Google Doc

# data[].attributes.body
Task Overview: https://drive.google.com/file/d/1I9dYH2mzph3DlLvDNKXv_U_MiIJaKRxJ/view?usp=sharing

# data[].attributes.body
Project Manager
https://docs.google.com/spreadsheets/d/1Dq5mhWd8Fdbnn2JtRrSXEHPX8tmXH2ESX8rOM0IEOCA/edit?usp=sharing

# data[].attributes.body
Download this file, read the instructions carefully and make it your group's Assignment 2.

Deadline: July 7, 2023

# data[].attributes.body
Pro: succinct powerpoint
Cons: Monotone across the conversation, making it difficult to understand.
Each risk content is one-sided heavy, thus making the discussion feels like a presentation.
No eye contact, body language or hand gesture, solely based on script reading

# data[].attributes.body
Pro: good information (state each risk clearly)
Cons: read too much, should provide more data on risks
Question: How to minimize the risks you just took?

# data[].attributes.body
Pros :  good slide
cons: read the script, do not introduce what they gonna says, hard to follow what they said,  not clear, do not have solution for each risk , do not rated the each risk ,
suggestion : be clear  ,talk with emphasis
question : why we have to assign wwith atz ?

# data[].attributes.body
Pros: Equal line distribution for every member, Have clear powerpoints

Cons:
(Information)
No mentioning of background info about WCM or the article or the prospectus of WCM comapny.
Each director must mention evreything about their research and the solutions he/she came up with before asking for more ideas from others.
Need to put an emphasis on the risk potential of each one ( very hihg, medium,...)
(Members)
Flat tone, poor pronunciation, very simple vocab, no coordination

Questions:
During the presentation, I do not hear any suggestion for protecting the worker and company property in "Security risks and Health risks"! Can you give us some suggestions for protection?

Suggestion:
Need more eye contact, body language, and interaction between team members, also need to improve better pronunciation.

# data[].attributes.body
https://www.canva.com/design/DAFmd3V2QQo/GHZe5uiqRuAB4NNJ3LW0Kw/edit?utm_content=DAFmd3V2QQo&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

# data[].attributes.attachment_link.description
Check out this Presentation designed by To Phan Giang Tien (K17 HCM).

# data[].attributes.body
Post your PPT under this post:

Other groups:
Pros
Cons
Questions

# data[].attributes.body
Pros: Detailed preparation, great presentation
tackled all problems well

Cons: strictly follow and heavily depended on the script
uneven workload/script percentages

Question: what would be the main reasons for guest to not recommend the hotel?

Suggestion: need more dynamics, address the problem individually before solving them

# data[].attributes.body
Thế anh

Complaining email
From: AnhvtSS170165@ Fpt.edu. Vn
To: Customer Service Manager@email.com
Subject: Head office decoration complaint
Dear Mrs. Tien,
I am writing to you as the Equipment Management Department of Lotus Group. After looking through your decor, I noticed that your decor does not match what I wished for.
I am disappointed in the design because the colors cannot convey the message and could not make my product stand out. To solve the problem, I would appreciate it if you tried to do that decoration. but I will send back the requests as well as the thing I want to edit

# data[].attributes.body
From     :
managerofLotusGroup@gmail.com

To          : beautifulworldcompany@gmail.com

Subject : Complain about the decoration

Dear Mr. D,

I am writing to express my disappointment with the decoration services provide by Beautiful World for or head office. Our company had high expectations for the outcome of this project but unfortunately, we are not satisfied with the result.

Your decor not appropriate with our requirement. We want a modern and simple design, but the decoration is too busy and prolix. The color scheme is also not what we had agreed upon and the materials used do not seem to be high quality. We have received negative feedback from our employees and client regarding to the decoration.

We understand that mistake can happen but we would appreciate it if your company could take immediate action to fix this problem. We want to know why your company don’t folow our requirement. We need your company give us another plan to fix this problem.

We hope that Beautiful World understands the important of meeting our requirement and expectations. We look forward to hearing from your company soon. We value our partnership with your company and hope to continue work together in the future.

Your sincerely,

Du Dai Hiep

Equipment Management Department - Lotus group

# data[].attributes.body
From: tungnvse170475@fpt.edu.vn

To: customerservicemanager@gmail.com

Subject: Complaint Regarding Head Office Decoratio.

Date: June 13, 2023

Dear Mr. Manager,

On May 25, 2023 my department asked Beautiful world company to decorate the head office. Your company's decoration department finished decorating the headquarters on June 6, 2023. I am writing this to tell an issue regarding the recent decoration of our head office, which was carried out by Beautiful World Company.

Unfortunately, upon completion of the decoration, the final result does not meet our specific requirements and expectations. The design elements, color scheme, and overall do not match the vision we had communicated to your company. This discrepancy has created a significant different between our head office's intended look and feel and the actual outcome.

To resolve this problem, I kindly request that Beautiful World Company takes immediate action to rectify the situation. Specifically, I would appreciate a review of the current decoration and the implementation of necessary changes to align it with our original specifications. I have enclosed copies of relevant documentation, including the initial project brief and any other relevant communication, to provide further context and assist in resolving this matter promptly.

I look forward to receiving your response and proposed course of action within one week from the date of this email. If we do not reach a satisfactory resolution within this timeframe, I may need to explore alternative measures to address this concern.

Sincerely,

Minh Tung

Lotus Group

Contact number: 0999999999

# data[].attributes.body
From: staffLotusGroup@.com.

To: CSMofbeautifulworld@.com.

Subject: Decoration doesn’t match the requirement

Date: June 13, 2023

Dear Mr Tom,

On June 3, I asked the Facility team to decorate the head office for my department of Lotus Group on Le Van Viet Street.

Unfortunately, the decorating was inadequate because I required the design for a computer display for sale and must have a space for customers to use product experience, but your staff đi not make shelves for products and the wrong style not suitable for the purpose of the office.

To resolve the problem, I would appreciate a store if you can arrive to exchange and fix correct it according to my requirement.

I look forward to your reply and a solution to our problem. I will wait until 3 days before going to the company or other assistance. Please contact me at the address above or at 0123789345 as soon as possible.

Sincerely,

MyTien

Equipment Management Department - Lotus Group

# data[].attributes.body
From: Lotusgroud@gmai.ca

To: Beautifulworld@gmail.us

Subject: COMPLAINT DECORATION DOESN’T MATCH

Date: June 11,2023

Dear: Mrs Luong,

On June 9, 2023 I had book your company to decoration the head office at 166 Le Van Viet Street. I paid 5 million cash in advance. At first we require repaint walls and ceilings in lights tone, with led lights. You had repaint and fitted the internal light which not match for a company that sells computers like us.

Unfortunately, The new wall and selling look like very hot, there two colors are warrm tones cause decrease in the sales for last two day, it very hot and uncomfortable inside.

To resolve the problem, I hope your company can come the head office and repaint with fresh tones.

I look forward to your reply and solving my problem that day cause it is now my main office to selling computer. Please contact me by phone at 955582247 or this mail.

Sincerely

LuanNguyen ( Mr)

Equipment Management Department

# data[].attributes.body
From: sonbui0123@gmail.com

To: Beautifulworldcompany@hotline.email

Subject: DECORATE COMPLAINT

Date: 6/13/2023

Dear to the Customer Service Manager of Beautiful World,

On March 28, 2023 I invited you to came to my company office at  1001 Western, California in the  Equipment Depatment room and decorated for me a new office. You accepted the job and sent me alots of design for that room and made an appointment until June 12,2023. I had choosen one for myself.

Unfortunately, your decoration doesn’t match with my requirement and the more bad thing is that the color of floor doesn’t fix with my design. As I can see, you have finish the right design for arrange the room follow my requirement. But some of them have a wrong mistake, the table is too tall and it doesn’t fix with the chair. In my memory that I book 1 clock putting at the end of the office and 2 air conditioners setting on the right of the floor, but you just take a clock at the right and 2 air conditioners opposite each other.

To resolve the problem, I would appreciate if your company would pick off those air condisonal and arrange all of their thing to the right at my design.

I look forward to your reply and a resolution to my problem and will wait until 6/15/2023 before my staff come to work.Please contact me at my phone: 019223959

Sincerely,

Sonbui

# data[].attributes.body
Complaining email
From: AnhvtS$170 165 @ Fpt.edu. Vn
To: Customer Service Manager@email.com
Subject: Head office decoration complaint
Dear Mrs. Tien,
I am writing to you as the Equipment Management Department of Lotus Group. After looking through your decor, I noticed that your decor does not match what I wished for.
I am disappointed in the design because the colors cannot convey the message and could not make my product stand out. To solve the problem, I would appreciate it if you tried to do that decoration. but I will send back the requests as well as the thing I want to edit

# data[].attributes.body
From: Sonntse141024@fpt.edu.vn

To: CSManager.BeautifulWorld@gmail.com

Subject: Complaint about the Head Office Decoration.

Dear Mr. Allen,

I hope you are well. I am writing to express my disappointment with the recent decoration work done by Beautiful World on Jan 1st at our head office it’s doesn’t match to our requirement.

After the decoration work has been completed, I have noticed that it seem does not match our requirements. The overall decoration seems too flashy and does not match our brand image. The color scheme used is not in line with our company's branding guidelines. The furniture and accessories used are also not up to our standards.

I would like to request your immediate attention to this issue and I suggest that a representative of your company schedules a meeting with us to discuss possible solutions. We expect that you either correct the decoration issues identified, or alternatively, remove the decoration and refund the payment made to Beautiful World for this service.

We believe that Beautiful World should deliver services that meet our expectations. We appreciate your prompt and effective action on this matter. Please keep us updated on when to expect your representative for a meeting to discuss possible solutions.

Sincerely,

Nguyen Thanh Son (Mr.)

Equipment Management Department

Lotus Group

# data[].attributes.body
From: lenguyenngocvy166@gmail.com

To:jennieBWC2321@gmail.com

Subject: Complaint About The Decoration Problem.

Date: Tuesday, 13th June 2023

Dear Ms.Jennie,

On May 28, we had booked the decoration service of the Beautiful World Company located at Nguyen Xien Street, Sunshine Town to design for our head office.

Unfortunately,your service was inadequate because when they finished, I realized that something was wrong with my request because I want the furniture to be full of wood and the wall color is black and pink but your company provided velvet furniture and the wall color is pink and blue.

To resolve the problem, I would appreciate it if your company would exchange furniture from velvet to full of wood and repair the wall color that we requested. Enclosed are copies of my records concerning this service.

I look forward to your reply and a resolution to my problem. I will wait until your response at the weekend before seeking help from a consumer protection agency or other assistance. Please contact me at the above address or by phone at 0981213459.

Sincerely,

Vy

Manager in the Equipment Management Department- Lotus Group

# data[].attributes.body
From:minhdpnss181185@fpt.edu.vn

To:beautifulworldcustomerservicemanager@gmail.com

Subject: DECORATION DO NOT MATCH REQUIREMENT COMPLAINT

Date: June13, 2023

Dear Ms. Karina,

I'm Minh from Equipment Management Department of Lotus Group. I paid 200,000,000VNĐ for decorating head office on Lotus Group's credit card. Your company finished decorating the head office on June 10,2023.

Unfortunately, Your decoration is not suitable witty my requirement.The color of the wall paint is too prominent and the decoration seems like for the R&D Department not for head office. It gives off unprofessional feeling to receipt important customers so my CEO want to change the decoration.

To resolve the problem, I would appreciate a exchange decoration. Enclosed are copies  of my records including receipts,contracts concerning this purchase.

I look forward to your reply and a resolution to my problem. I will wait until June 16,2023 before seeking help from a consumer protection agency or other assistance. Please contact me at the above address or by phone at 0909100910.

Sincerely,

Duong Pham Ngoc Minh

Manager of Equipment Management Department - Lotus Group

Contact: 0909100910 - minhdpnss181185@fpt.edu.vn

# data[].attributes.body
From: huybnq@gmail.com
To: johnwith@gmail.com
Subject: Unsatisfactory Decorations at Lotus Group Head Office

Dear John,

I am writing to express my concern regarding about the recent decoration work done by your company at our head office. We had requested your team to decorate our office space according to our requirements, but unfortunately, the final outcome does not meet our expectations.

The color scheme chosen by your team does not match the theme of our company branding. Moreover, the design of the decorations, including the wall art and furniture, is far from what we had expected, resulting in a unprofessional-looking workspace.

As you are aware, the head office is the face of our company and must represent who we are and what we stand for. The current decorations do not give a good impression to our clients, visitors, and employees. Therefore, I would like to request you to take immediate action to solve this situation. Please send your team over to replace the current decorations with new ones that are in line with our requirement.

We need the changes to be completed within the next two weeks. As we have recurrent important meetings at our head office, delay could lead to further inconvenience.

Thank you for your understanding, and I look forward to hearing back from you soon.

Best regards,

Huy

Equipment Management Department

# data[].attributes.body
From: Lotussgroup@gmail.com

To: customerservice@gmail.com

Subject: Complaint about Poor Office Decoration

Date: June 13, 2023

Dear Customer Service Manager,

On June 2023. I had used serviced decorated at your company in District 1. And now I'm writing to express my profound disappointment in Beautiful World Company's most recent office decoration project at the Lotus Group headquarters. Unfortunately, it became clear after it was finished that the decoration does not meet our exact needs and falls short of our expectations

It is clear where our original vision and the final result differ.  The chosen color scheme clashes with our corporate branding, giving both visitors and employees the wrong impression. Additionally, the office space looks packed and unprofessional because the furniture doesn't match the level of sophistication we had requested.

We are confident that Beautiful World can quickly and expertly address this issue, proving your dedication to client satisfaction. We have faith that you will consider our worries seriously and prioritize these problems as soon as possible.

Sincerely,

Tam

Lotus Group

# data[].attributes.body
From : thienbaovt1234@gmail.com

To : abc@gmail.com

Subject : Complain about the requirement of the decoration

Date : June 13, 2023

Dear Mr. Alex,

On May 29, 2023 I had required your company to decorate my head office because we needed to refresh our company image.

Unfortunately, the outcome does not align with our initial requirements and different our expectations. When I discussed  with your company, I was looking forward to simple designs and meaning. But the design your company decorated is so complicated and the colour scheme used throughout the office is vastly different from what we had agreed upon.

To resolve the problem, I would request that Beautiful World take some actions to address this issue. Your company must prepare a detailed plan about making a new head office design, including a timeline for completion. Besides, your company also provides us with a compensation proposal for the inconvenience caused and the additional cost due to the mistake in the decoration.

I look forward to your reply and a solution to my problem. I still wait until 20 June before seeking help from other assistance. Please contact me at the above address.

Sincerely,

Bao

Lotus Group

# data[].attributes.body
From: luanntss171184@fpt.edu.vn

To: Madamlotus666@gmail.com

Subject: Complaint regarding decoration services provided by Beautiful World Company

Date: 13/06/2023

Dear Sir/Madam,

I am writing this email as the representative of the Equipment Management Department of Lotus Group. We recently availed the decoration services offered by your esteemed company for the head office of the Lotus Group. Unfortunately, I am disappointed to say that the decoration provided by your company does not meet our expectations.

We had specifically requested for a modern, sleek, and professional setup, which would complement the nature of our business. However, the decoration provided by your company does not match our requirements at all. The color scheme, furniture, and other decorations are not at all in line with our company's standards. Moreover, we have found that some of the furniture provided by your company is not functional and has defects that make them unfit for use.

As a result of this, we have received negative feedback from some of our clients, employees, and partners, who believe that the office looks unprofessional. This has alarmed us, and as a responsible Equipment Management Department, we cannot allow such a situation to persist. We would, therefore, like to request your company to take immediate actions to rectify the situation.

We suggest that your company sends a team to the office to assess the situation and make the necessary changes as soon as possible. We would like to request for a complete overhaul of the decoration to match our requirements and company standards. We hope that your company will take the necessary steps to meet our expectations and provide us with an office decoration that is more suitable for our needs.

We look forward to your prompt response and action to address our concerns. Your cooperation in resolving this matter would be much appreciated.

Thanking you in advance.

Sincerely,

Nguyen Thanh Luan

Equipment Management Department

Lotus Group

# data[].attributes.body
From: Nhandqlotus@gmail.com

To: CustomeSMbeautifulworld@gmail.com

Subject: Decoration Does Not Meet The Requirement

Date: 13/06/2023

Dear Customer Service Manager Of Beautiful World Company,

I hope this email finds you well. I am writing to express my deep concern regarding the previous decoration that you make for us last week on behalf of the Equipment Management Department of Lotus Group. Unfortunately, I have encountered significant issues with the decoration.

Upon using your decoration on our new head office. We were excited to integrate them into our operations. However, With great disappointment, I must inform you that there are some mistakes in your decoration that make our head office inconvenient and unprofessional. It’s completely different from the design that I gave you  I have already called your company by hotline but no one picks up.

We highly value our business relationship with  Beautiful World Company and believe that a swift and satisfactory solution to this matter is crucial. Therefore, we humbly ask  either if your company can redecorate the office for free or refund the money i paid. I've sent to you some copies of our contract and images of the design

Thank you for your understanding and cooperation, We look forward to your prompt response and a mutually beneficial solution. please reply to this email or contact this number: 1234556777, which is our Headquarter Office for more information

Sincerely,

Nhan Dang

Manager of Equipment

Management Department

Lotus Group

# data[].attributes.body
From Thuanlt.lotusgroups@gmail.com

To DaveBWC@gmail.com

Subject: COMPLAIN ABOUT THE DECORATE DOESNT MATCH THE REQUIREMENT

Date: 13/6/2023

Dear Mr.Dave

I wrote this email to let you know that we just received the office yesterday,12/6/2023 and there are many mistakes and many points that do not match the requirement that we have in our design.

First, the colors are not matched our design, you using light pink instead of dank red which make our office doesn't match our company logo. Second, the office should be secure so in our requirement we request to use glass stickers, but we receive non of them are using glass stickers.

We want you to take action on this matter seriously so that we can work properly:

1. We need you to send out your technicians that fix this problem as soon as possible.

2. We want to hear some words from your company, who that accompany this project.

3. We also want action from your company for the stagnation of these problems.

Our company chose Beautiful World Company cause we heard about your high quality and good rating about it.

I appreciate your quick response.

Yours sincerely,

THUAN

Equipment Management Department - Lotus Group

# data[].attributes.body
From: sieunhangaobac.management@lotus.vn
To: customerservice@beautifulworld.vn
Subject: Urgent Complaint Regarding Inadequate Decoration at Head Office

Dear Beautiful World Company,
I am writing this email to talk regarding the decoration project does not match my company requirement. As the representative of the Equipment Management Department at Lotus Group, my responsibility to ensure that the office environment is in line with our company's image and requirements.

I checking after completed decoration, I realize that the work does not align with the specifications and expectations we communicated to your team. It's not fun to see such a mismatch between our requirements and the end result.

Some colors are not vibrant and do not match our company representative. Some designs don't fit modern and lack functionality, uncomfortable to use.

I kindly request that you appoint a representative from your company to urgently visit our facility and assess the current situation. We need to discuss potential solutions and identify the steps needed to correct the situation in a timely manner. What is needed is that the end result reflects the professionalism and attention to detail that both our companies strive to achieve.

I look forward to a prompt response and satisfactory resolution of this issue.

Best regards,

Le Trung Nhan
Device Management Department
Lotus Group

# data[].attributes.body
From: lisaMDLG@gmail.com
To: maxHCBWC@gmail.com
Subject: COMPLAINTING ABOUT DECOR OF DEPARTMENT.
Date: Tuesday, June 13th, 2023.

Dear Mr. Max,

On last week (10/6/2023), I rented your company to decorate management department of Lotus Group and pay 150 million for this decorates. In that day, it only my staffs were present in the department cause I needed to join the meeting in Ha Noi.
Unfortunately, when I came back to my department I realize the products to use decorates do not match with company environment. My company sells computers and I want the decorates need more technology or professional to can catch eyes of the consumer to buy, but your company decorates so that vintage.
To resolve the problem, I would give your company some options are spend time comeback my department and I can say explain more the fix of decorate or you can refunds the money I was pay for this decorate.
I look forward to your reply and a resolution to my problem. I will wait until all tomorrow before seeking help from a consumer protection agency or other assistance. Please contact me at the above address or by phone at 19006742.

Sincerely,
Lisa, the management department of Lotus Group.
Email address: lisaMDLG@gmail.com

# data[].attributes.body
From: Huyndss170054@fpt.edu.vn
To: CustomerServiceManager@email.com
Subject: Head office decoration complaint!

Dear Mr.Hoang,
I am writing to you as the Equipment Manager Department of Lotus Group. Recently, we have requested the facility of Beautiful World Company to help us decorate the head office. But when the decoration was done, the requirement does not match our expectations.

We are disappointed about the outcome and we would like to bring it to your attention. The color scheme does not match our product and the furniture quality is not like what we expected.

To solve the problem, I would like to request Beautiful World to take immediate action to arrange these issues, following our suggestions such as: Changing the color scheme to match our product and replacing the furniture with higher quality.

We hope that Beautiful World will take our suggestion into consideration and make the necessary change as soon as possible. Please contact me at the address above or by phone

Sincerely, Duy Huy

Equipment Manager Department
Contact number: 0944346765

# data[].attributes.body
From: tuannase173385@fpt.edu.vn
To: beautifulworld@gmail.com

Subject: Decoration did not match requirement

Dear Mr. Tuan,

I am writing this email to inform you that your company’s service did not match our expectations. On June 13, we demanded your business to decorate Lotus Group's head office in preparation for our upcoming open ceremony. We were informed to tell you what we want and the requirements and we did as such. However, after your staffs finished, we realized that the decorations did not match the details provided to them at all.

The decoration that your company provided was inappropriate for our head office, making it look like a child’s birthday party. Furthermore, your company used plentiful ornaments with tiny glitters and confetti that can seriously damage our computers in the office. My team has tried to clean up the mess but to no avail since it require specific industrial tools with which your staffs used in the first place.

Enclosed are copies of our records, including receipts, our sketch for the expectations, and photos of the final result. I would like you to look into the matter and give a proper response before our opening date of July 4th.

Sincerely,
Tuan
Nguyen Anh Tuan (Mr.)
Equipment Management Department at Lotus Group

# data[].attributes.body
You are working in the Equipment Management Department of Lotus Group (selling computers). Your department asked the Beautiful World Company to decorate the head office. However, when they finished, you realize that the decoration doesn't match your requirement.

Write an email (about 200 words) to the Customer Service Manager of Beautiful World, complaining about that issue and questing the company to take some immediate actions.

@You are supposed to describe the problems clearly and include your suggestions or demand.

# data[].attributes.body
Pros: good information, clear and detailed slides, speak clearly.
Cons: some members in group read the script too much, little interaction with audience
Suggestion: use more eyes contact
Question: Are there any other ways to help prevent the relationship misunderstanding? What are those way?

# data[].attributes.body
Pros: Good slides and detailed information
Cons: Some pronunciation errors make it hard to understand
Suggestion: Speak up and use more body language
Questions:  How do loving couples in the company affect the working environment?

# data[].attributes.body
Pros: good information, prepare carefully, speak clearly.
Cons: need to engage with everyone more, use more body language, and read too much.
Suggestions: Be active and try to act more naturally and speak louder.
Question: What do you think is the most important factor to evaluate an employee?

# data[].attributes.body
Pro:
Good information
Nice slide organising and decorating
Encourage dynamism
Pronunciation
Words diversity
Con:
Read from the screen
Lack Eye contact
Suggestion:
Try to speak succintly
More body language ang eye contact
Question:
How to deal with the one that is fired? Any welfare, fringe benefit to support them to find new work ? How to make it is not unfair situation when fire one and punish another one?

# data[].attributes.body
https://www.canva.com/design/DAFlnfwYYM4/Eb4x1JssDUI_n6oDVLTnzA/edit?utm_content=DAFlnfwYYM4&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

# data[].attributes.body
Pros
Cons
Suggestions
Question:

# data[].attributes.body
-Pros:Speak fluently, good slide and prepare carefully.
-Cons: Some member speak so fast -> hard to understand well.
-Question: What types of incentives or rewards would motivate customers to choose your hotels more frequently

# data[].attributes.body
Listen to the presenting group and comment:
-Pros:
-Cons:
-Question:
-Suggestions:

# data[].attributes.body
Pros: introduce clearly role, explain the meaning of vocab,
Cons: there is no dynamism from the group
Question: Do you think this campaign can attract new customers well? Or is it just a customer retention campaign? And Why?                                                                                One of the company's goals, which one needs to be best accomplished and why?

# data[].attributes.body
pros : good information , clear document for the audiance easier to understand , the role-play is very clear , good introduction
cons : Tuan and Huy need to take the mask off so the audience can hear clearer, each opinions doesn't get the agreement of the whole team , they even don't go too deep in their argument , they don't discuss about their argurment to find the best way to do a task ,
questions :  why you use zalo to contact with your customer ? is that method can bring for you any benefits ? why you don't use any apps more popular like snappchat, whatapps instagram , facebook ?

# data[].attributes.body
From: nhatminh@gmail.com

To: Customerservice@lotus.com

Subject: Complaining about the customer service

Dear Mr. Manager,

On May 23, 2023. My department bought expensive desktop computers from Electronics World in Nguyen Van Tang Street. I bought the computer for $2,000. It is a Dell computer, the latest generation.

Unfortunately, the computer shows signs of lag, the computer work slowly and freezes. I think the OS the store installed for me is a pirated version. That caused the above phenomenon. I also don’t see a Windows license on the computer profile.

To resolve the problem, I would appreciate the Electronics World in Nguyen Van Tang Street will implement the warranty policy and re-install the correct operating system license of Windows. Stores need to provide us with complete computer records. I will send back the receipt and computer profile to the store. I want the store to repair and complete the profile, then send it back to me in the most complete way.

I look forward to your rely and a resolution to my problem. I will wait until May 30,2023 before seeking help from a consumer protection agency or other assistance. Please contact me at the above address  or by phone at (0911517919)

Sincerely

Nhat Minh

Equipment Management Department Of Lotus group

# data[].attributes.body
From: Sonntse141024@fpt.edu.vn
To: Manager@outlook.com
Subject: Product complaint from Lotus Group

Dear Customer Service Manager,

I am writing this email to express my disappointment with the faulty desktop computers we purchased from your store last week.
The computers we purchased are not functioning properly, and it has caused havoc among our employees. The computers are freezing, crashing and shutting down frequently, which makes it impossible for our employees to
accomplish their tasks effectively.
We spent a considerable amount of money purchasing the computers from your store, and we expected them to be in good working condition. However, we are experiencing several problems with them, which has caused a significant inconvenience to our company.
Therefore, I request your company to take some immediate actions to resolve the issue. It is unacceptable for us to have faulty computers that we can't use. I would appreciate it if you could send a technician to inspect and fix the problems
with the computers as soon as possible.
I hope to hear from you soon and look forward to resolving this issue promptly.

Best regards,
Nguyen Thanh Son (Mr.) |
Equipment Manager Department. ( Lotus Group )

# data[].attributes.body
From: luanntss171184@fpt.edu.vn
To: manager@lotus.com
Subject: Defective Desktop Computers

Dear: customer service manager

I am writing to express my deep disappointment regarding the desktop computers purchased from Electronics World last week. Our company has been a loyal customer of Electronics World for several years now, and it is disheartening to receive subpar equipment.

After opening and setting up the computers, we realized that several of them were not functioning properly. The keyboards were unresponsive, the screens were flickering, and the hard drives were making strange noises. We have tried troubleshooting these issues, but to no avail.

We need your immediate attention to resolve this matter. The computers are integral to our day-to-day operations, and their malfunction has caused us significant delays and losses. We require replacement computers or immediate repairs on the defective ones. We cannot wait any longer and hope that you will manage this situation with urgency.

We have always had a good relationship with Electronics World, and we look forward to resolving this issue in a timely and satisfactory manner. Your prompt and efficient action would go a long way towards restoring our trust in your brand.

Thank you for your attention, Customer Service Manager's. We look forward to hearing from you soon.

# data[].attributes.body
Form: HuanNH ( Head information equipment of Lotus Group )

To: David ( Consumer Complaint Division )

Subject: Urgent Complaint about Malfunctioning Desktop Computers - Request for Immediate Action

Dear David:

I hope this email finds you well. I am writing to bring to your attention a serious issue regarding a recent purchase by the Equipment Management Department of Lotus Group from Electronics World. On 16th May 2023, I acquired some expensive desktop computers( dell 1780 i7 core ) from your esteemed store, at 19 Pham Van Road, 19 district.

Unfortunately, your desktop computer has not performed well because of some screen error and the CPU does’ work properly, I was billed the wrong amount, and it was misrepresented.

To resolve this problem, We request your assistance with Technical Support: We urge Electronics World to provide us with experienced technicians who can assess and address the underlying problems with these desktop computers. We need professionals who can quickly diagnose the issues and implement effective solutions to restore their proper functionality. And If the problems persist or cannot be resolved on time, We need to replace the whole device or refund the product to us.

I look forward to your reply and a resolution to my problem. I will wait until 15th June before seeking help from a consumer protection agency or other assistance. Place contact me with my number 081981013.

Sincerely

HuanNH

28th May 2023

District 9

# data[].attributes.headline
Nguyen Anh Tuan (complaint email homework)

# data[].attributes.subject
Nguyen Anh Tuan (complaint email homework)

# data[].attributes.body
From: tuannase17385@fpt.edu

To: manager@eworld.com

Subject: Product complaint from Lotus Group

Dear Mr. Manager,

On January 1st, our department bought 5 Mac Studio at Electronic World on Nguyen Van Cu Street. The total amount was $10,000, covered by the company.

Unfortunately, none of the computers are functioning as they were advertised as they were crashing nonstop and struggling to perform very simple tasks. After some time, we even notice smoke coming out of one of the desktops. Please keep in mind that our department is familiar with Apple products and has not used them in a way that could cause any damage

To resolve the problem, I would appreciate it if your company would provide free of charge in-person technical support at our company next week or a complete replacement of our desktops. Enclosed are copies of our records, including receipts, models and serial numbers, and photos of the broken machines.

I look forward to your reply and a resolution to our problem. I will wait until next week before seeking help from a consumer protection agency or other assistance.

Sincerely,

Tuan

# data[].attributes.body
From : thienbaovt1234@gmail.com

To : alex@gmail.com

Subject : Complaint regarding Defective Desktop Computers.

Dear Mr.Alex ,

Last week, on May 26, our office bought 5 laptop at Fpt shop on Le Van Viet street, District 9.

Unfortunately, my team had detected some issues including frequent system crashes, erratic behaviour, and overall poor performance. These problems have severely hampered our productivity, causing significant delays and frustration among our members.

To resolve this problem, I would appreciate a comprehensive examination of the faulty computers to determine the underlying causes of their malfunctions and immediate repair or replacement of the defective units with fully functional ones.

I look forward to your company replying to my email soon and having a solution to my problem. I will wait until 1 June before seeking a new computer protection agency. Please contact me at the above address or by phone at 012345678.

Sincerely,

Bao

Tran Thien Bao

Manager of Equipment Management Department

Lotus Group

# data[].attributes.body
From: tungnvmse170475@fpt.edu.vn

To: mrmanager@gmail.com

Subject: Samsung Computers Not Working  - Immediately Complaint

Dear Mr. Manager,

On behalf of the Equipment Management Department of Lotus Group, I am writing to tell you about my complaint of the recent purchase of Samsung PCs from Electronics World. Unfortunately, the moment I turned up these PCs, I realized that they weren't working properly, which seriously disrupted our business, leading to a delay in our working process.

In particular, we have suffered some frequent system failures, slow performance, and even seen several electronic flashes from one of the computers. Despite responsible computer use on our department's part, I believe these problems are derived from your side beforehand.

Therefore, we humbly ask for either your free on-site technical support at our office the following week to have this issue fixed or a total replacement of the flawed Samsung PCs. I've sent to you some of the copies of our purchase documentation and images of the broken equipment.

I appreciate your prompt response to our problem. If you want to resolve the problems, please reply to this email or contact this number:1234556777, which is our headquarter office.

Yours sincerely,

Minh Tung (Mr).

# data[].attributes.body
From: hungmcse160883@fpt.edu.vn

To : lotusgroupem@gmail.com

Subject: Urgent complaint about product malfunction
Date: May 20th 2023

Pp Mr/Ms Manager,

On May 1st 2023, our department bought a batch of 10 Dell OptiPlex 5090 Tower

on St. 3 Tháng 2 Ward 11, District 10, Ho Chi Minh City which was covered by company credit.

We trusted Electronics World when we invested in such high-end desktop computers., However, since installation, we've been experiencing frequent crashes, slow performance, and recurring software errors. It's seriously impacting our productivity and frustrating our team.

To resolve the problem, we would appreciate a technician assessing the problems at our office, along with some troubleshooting assistance and repairs to restore functionality as soon as possible. If all else fails, we would like to be refunded to save time at both ends. Enclosed are copies of my records including receipts, guarantees, the repeating error codes and videos of slow performance.

I look forward to your reply and a resolution to my problem. I will wait until next week before seeking help from a consumer protection agency or other assistance.

Thanks for your attention and understanding.

Sincerely,
Mai Cong Hung (Mr)

Equipment  Department Manager

# data[].attributes.body
from: NguyenDinhZang@gmail.com
to: electronicsworldscontact@gmail.com

Subject: defection of your desktop computers

Dear Electronics world customer services,

On May 25, 2023, our company bought 10 of your laptop, the Lenovo Legion 5 (WHYU2742Z) at 258 Cong Hoa Street showroom. Electronics World had delivered to our office on May 27, 2023.

Unfortunately, your product is not working and has many errors when we work like the screen is broken, the touch bar is not working, and the window system is not stable sometimes, most of them are shut down randomly.

To resolve the problem, I would appreciate it if your company would take all of the error laptops and fix them for free, or you can send me some of the staff to fix all of these products.

I look forward to your reply and the solution to my problems immediately because we need the laptop to do our work well. please contact me by phone  3892108324.

Sincerely,

DinhZang (Mr.)
Equipment management Department

# data[].attributes.body
From: luannkse172025@fpt.edu.vn

To: lisa@gmail.com.vn

Subject: Purchased Computers Must Be Repaired

Dear Manager of customer service,

I hope you are well and reading this email. I'm writing to express my dissatisfaction with our Equipment Management Department at Lotus Group's recent acquisition of desktop computers from Electronics World.

We spent a considerable amount last week on high-end desktop computers from your business. We have found that these computers are not operating properly, though. We have had a number of technical issues ever since we set them up. Our daily operations are frequently severely disrupted by the computers' frequent crashes, slow performance, and abrupt shutdowns.

Given the sizable amount we spent on them, we have serious concerns about the performance of these computers. They are essential to our work, and we rely heavily on their smooth operation. The current issues have caused delays, resource wastage, and a great deal of employee angst.

We urgently need your help in getting this issue resolved as soon as possible. A member of your technical support staff visiting our office to inspect the computers and offer a prompt fix would be greatly appreciated. Additionally, we respectfully request that the broken computers be either replaced or thoroughly fixed so they can perform at their best once again.

Best regards,

Luan

# data[].attributes.body
from: tranquangkhai@gmail.com

To: thomassmith@gmail.com

subject: Complaining about the computer having some problems due to buying from the electronics world

Date: May 27, 2023

Dear Mr. Thomas

We received information from our company that the computer purchased from the electronics world had some problems

During the purchase and use process, our company realizes that the computer has some errors, and this affects the company's progress.

Firstly, during use, we found that the computer had some errors such as the software required to be installed for the company failed to open up after a few days of use, and found that the computer was unstable, greatly affecting employee performance. so we ask the Electronic world to Solve this problem as soon as possible and do not detect any more errors.

I look forward to your response and how to fix it, and how long it will take to solve the above problem.

Sincerely

Tran Quang Khai

The management staff of Hoa Sen company

# data[].attributes.body
Write an email (about 200 words) to the Customer Service Manager of Electronics World, complaining about the computers and requesting the company to take some immediate actions
From: Anhvtss170165@fpt.edu.vn
To: Lotuaa@gmail.com

Subject: Complaint about the computers

Dear Customer Service Manager,

I am writing to express my dissatisfaction with the computers I purchased from Electronics World. I have been experiencing several issues with the computers since I purchased them last month. The computers are slow and often freeze, which has caused me to lose important work.

I am requesting that Electronics World take immediate action to resolve this issue. I would appreciate it if you could replace the computers or provide me with a refund.

Thank you for your attention to this matter.

Sincerely,
The Anh
Tel: 0123456789
Equipment management department

# data[].attributes.body
To:

From:  nhanltse171541@fpt.edu.vn

Subject: Urgent Complaint Regarding Faulty Desktop Computers - Immediate Action Required

Dear Sir,

I hope this email finds you well. I am writing to bring to your attention a serious issue with the desktop computers that our department recently purchased from Electronics World. As the Equipment Management Department of Lotus Group, we pride ourselves on procuring high-quality products for our organization, but unfortunately, the computers we received have proven to be faulty.

Upon setting up the computers, we immediately noticed multiple performance and functionality issues that severely hinder our daily operations. The computers frequently freeze, crash unexpectedly, and exhibit sluggish response times. These problems have disrupted our workflow and caused significant productivity losses among our team members.

Considering the substantial investment we made in purchasing these desktop computers, we are deeply disappointed with the quality and performance delivered. We expect Electronics World, a reputed provider in the industry, to promptly address this issue and take the necessary actions to rectify the situation.

Therefore, we kindly request the following immediate actions:

Conduct an on-site inspection: We urge your technical team to visit our premises at the earliest convenience to assess the faulty computers and identify the root causes of the issues we are experiencing.
Expedite repairs or replacements: Once the problems have been diagnosed, we expect Electronics World to promptly repair or replace the defective computers to ensure our operations can resume without further disruptions.
Provide compensation for losses: Given the significant impact these faulty computers have had on our productivity, we request that Electronics World consider providing appropriate compensation for the financial losses and inconvenience caused to Lotus Group.
We understand that unforeseen issues can occur, but we trust that Electronics World will uphold its commitment to customer satisfaction and take swift action to resolve this matter. We appreciate your immediate attention to this complaint and look forward to a prompt resolution.

Please confirm receipt of this email and provide a timeframe for when we can expect a resolution. We believe in maintaining a strong business relationship and hope to find a mutually satisfactory solution.

Thank you for your cooperation.

Yours sincerely,

Le Trung Nhan
Equipment Management Department
Lotus Group

# data[].attributes.body
From: trunglotusgr@email.com

To: cselectronics@email.com

Subject: COMPLAIN COMPUTERS PROBLEM

Dear Jones,

On 20/02/2022, my department (Equipment Management Departure from Lotus Group) bought 10 expensive desktop computers last week via online website.

Unfortunately, the computers are not functioning properly. We can’t save the file that we need although the storage is empty. Some of them even can’t shut down. We have delayed our process and we can not delay anymore.

To resolve the problem, I would appreciate the company give me another 10 laptops for my staff can do the thing right now. And then you take it back and we receive the laptops which have been repaired. Enclosed are copies of my records.

I look forward to your reply and a solution for my problem. I will wait until 12AM tomorrow before seeking help from a consumer protection agency or other assistance. Please contact me at above address or by phone at: 34567891.

Regards,

Trung

# data[].attributes.body
https://docs.google.com/document/d/1g3Tofn5DsCUd2HF-O5tao0_xwmQ1ooi3ZuJWxgfzerk/edit?usp=sharing

# data[].attributes.attachment_link.description
Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

# data[].attributes.body
Pros: Good preparation (powerpoint), diverse vocabulary
Cons: Little eye contact, Read too fast, unclear, not succinctly, unconvincing, read from phone
Question:
-Blackberry already shutdown operation, how do you plan to deal with this challenge?
Suggestion: Prepare better for next case study

# data[].attributes.headline
Bùi Tiến Sơn - Homework ( comlaint email)

# data[].attributes.subject
Bùi Tiến Sơn - Homework ( comlaint email)

# data[].attributes.body
From : hiepddse162195@gmail.com
To : managerM@gmail.com

Subject : Complaint about defective computers

Dear Mr.M ,

Last week, on April 8th, our office bought 20 computers Dell Optiplex 3020|7020|9020 i5 4570 RAM 8GB | Dell E1916HV 18.5 inch TN 60Hz from Laptop Xach Tay at 617 3/2 Street, District 10.

Unfortunately, we noticed that the computers were running very slow and some of the software we installed was not functioning properly. When we tried to fix the problem, we found that the hardware of the computers also fail. Computers often lag and power down, it make it difficult for us to store and process work efficiently.

I would like to ask your company must act immediately to resolve this issue. We would appreciate it if you can replace the computer with a new one or repair them as soon as possible.

I hope that your company will take prompt action to solve this issue and restore our confidence in your product. We highly appreciate our business relationship with Laptop Xach Tay and look forward to a satisfactory solution.

Yours sincerely,

Du Dai Hiep,

Manager of equipment manager department,

Lotus Group

# data[].attributes.attachment_link.description
Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

# data[].attributes.attachment_link.description
Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

# data[].attributes.body
From: tamnguyenlotusgroup@gmail.com

To: maxznguyenEW@gmail.com

Subject: Complaint Regarding Malfunctioning Desktop Computers

Dear Customer Service Manager,

I am writing to bring to your attention a significant issue regarding the recent purchase of desktop computers from Electronics World by the Equipment Management Department of Lotus Group.

Last week, our department expended considerable expense in acquiring a number of expensive desktop computers from your esteemed company. But we have discovered that these computers have functionality problems that delay their proper operation. This has caused a great deal of inconvenience among our staff, affecting our productivity and efficiency.

After careful review, we have discovered a number of constant issues with the computers. First of all, the systems frequently lock up and crash, resulting in unexpected data loss and disruptions to our daily operations. Additionally, the computers' poor performance makes it difficult for us to complete even simple tasks effectively. All of the computers we bought have experienced these issues, which makes us very concerned about their overall reliability and quality.

I'm hoping you'll give us the best answer to this. To talk about the following steps, please get in contact with me as soon as possible.

Sincerely,

Tam Nguyen

Equipment Management Department

# data[].attributes.body
Form: nhulequynh@gmail.com
To: Bonmeadin@gmail.com
Subject: Complaint about defective computers

Dear Mr.Bon,
Last week, on May 20, our company, Lotus Group, purchased 15 Gigabyte B85 Main computers with Intel Core i3 4160 CPU Chip, 4GB RAM, 250GB HDD, and VGA GTX 750 from Electronics World branch at 136 Nguyen Thai Hoc, District 1.
Unfortunately, we must let you know that all of the computers are having serious issues and making them unusable. We were unable to press anything because the keyboard occasionally froze and the screen was constantly flickering. The company's equipment management division examined and attempted to repair them, but without success.
To resolve the problem, I greatly request your immediate attention and support. Given the situation, we suggest that you can completely replace all these defective computers, otherwise you will have to give us a full refund. I've also attached relevant documents, such as receipts and paperwork.
I sincerely hope to hear back soon and see this issue resolved quickly. We are prepared to hold off on formalizing our complaint about this until the weekend after next. Please contact me at the above address or by phone at 0987836764.

Best regard,
Le Quynh Nhu

Manager of Equipment Management Department
Lotus Group.

# data[].attributes.body
From: tienndmss170556@gmail.com.

To: customersermanager@eworld.com.

Subject: Complaining about company products

Dear Mr/Mrs. Manager

On May 20, 2023, I bought some ASUS desktops from electronics world on Ton Duc Thang Street, in District 1. I paid 10.000$ for 5 on my credit card.

Unfortunately, the 2 computers did not work properly because they kept crashing and shut down for no reason while the staff was at work. Even after a week of use, we found the machine to be too slow compared to other machines, despite having received a few times of direct technical support from the store.

To solve the problem, I would appreciate it if your company would exchange 2 new machines for free and refund the 20 percent I paid. Enclosed are copies of our records, including return receipts, new machine information, and pictures related to this purchase.

I look forward to your reply and a solution to our problem. I will wait until next week before going to the company or other assistance. Please contact me at the address above or at 0123789345 as soon as possible.

Sincerely,

MyTien

# data[].attributes.body
From: minhdpnss181185@fpt.edu.vn

To: managercustomerserviceelectronicsworld@gmail.com

Subject: NOT FUNCTIONING DEVICES COMPLAINT

Date:May 28,2023

Dear Ms.Karina,

I’m working in the Equipment Management Department of Lotus Group. On May 21 2023, My department bought 10 Surface Studio 2 Plus Platium – 1TB / Intel Core i7 / 32GB RAM/RTX 3060 from Electronics World.I paid $70,265 for 10 desktop computers on Lotus Group’s credit. Electronics World delivered the desktop computers to Lotus Group office on May 24,2023.

Unfortunately, During the electronic device checking, I realized that your products have not performed well because 3 of them don’t work properly. I have checked the power supply and the battery for any issues but they don’t have any problem.

To resolve the problem, I would appreciate if your company would change the new one or refund $70,265 I paid as soon as possible. Enclosed are copies of my records, including receipts, warranties, model and serial numbers.

I look forward to your reply and a resolution to my problem. I will wait until June 6, 2023 before seeking help from a consumer protection agency or other assistance. Please contact me at the above address or by phone at 0909090909.

Best regard,

Duong Pham Ngoc Minh

Manager of Equipment Management Department
Lotus Group

# data[].attributes.body
From: lisaemd@gmail.com.

To: maxcsm@gmail.com.

Subject: Complaining about the computers.

Date: May 26th, 2023.

Dear Mr. Max,

On last week (May 14th, 2023), I bought some computers from your store, and the brand Apple that is iMac 24 inch 4.5K 2021 – Chip Apple M1 8 Core CPU/GPU 16GB/512GB SSD at the branch in District 1.

Unfortunately, the computers I bought for my department part all have hardware failures because I take a long time to start the machine and hear the noise coming from the machine. My staff has also tried to view and correct the information but to no avail.

In order not to have any more trouble, I suggest that if possible you can exchange all the faulty machines with me at the earliest date, otherwise, you can get a full refund for me. In addition, keep transaction documents and contracts when exchanging computers as I will need them when I do the statistics for the company.

I look forward to your reply and resolution to my problem. I will wait until Tuesday (that means May 30th, 2023) before I go to your office and complain directly about this case. Please contact me at the above address or by phone at 345678910.

Sincerely,

Lisa, the head of the Equipment Management Department of Lotus Group.

# data[].attributes.body
https://docs.google.com/document/d/1Z7CG36dnFIVyDrzs9WXkklw8KLWI-P5rnK2F8ebNbgs/edit?usp=sharing

# data[].attributes.attachment_link.description
Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

# data[].attributes.body
From : Huyndss170054@fpt.edu.vn from Equipment Management Department

To : CustomerServiceManager@gmail.com

Subject : Complaining about the desktop

Dear Customer Service Manager

I’m writing this letter to complain about the new desktop that our management department purchased from Electronic World last week. Unfortunately, we discovered that the desktop we purchased was not working properly and causing an delay in our working progress

Especially, we are experiencing frequent crashes and slow performance, which cause a delay in our working to complete important tasks. We have tried troubleshooting the issues, but that does not seem to be working.

We would like Electronic World to take immediate corrective action to resolve the issue. We are seeking for a replacement of the faulty computer or a refund of our purchase. We would appreciate a response in the next five business days to discuss about the resolve for this issue.

Sincerely

Huy

Nguyen Duy Huy

Equipment Management Department

Contact number: 0944346876

# data[].attributes.body
pros:
-great powerpoint
-constructive, interactive roleplay
-minimum script reading
-well-written content
cons:
-inconsistent pronunciation, speaking speed
-Khai and Nhan use script excessively
-roleplay feels drawn out
Question:
Why is Africa a better manufacuter than Asia?
Suggestion: be mindful to the audience

# data[].attributes.body
Pros:

The content of presenstation was really interesting and creative

Allocating tasks equally among members

Cons:  Some members still do not speak fluently and confidently

Question : What market research methods and techniques are essential for identifying target markets and consumer preferences in different countries for a perfume launch ?

# data[].attributes.body
Pros: Good preparation on powerpoint, good pronoun, divers vocabulary

Cons:  The first 2 of the speakers need to improve their body languages, maintain interaction.

Question:
+ If the brand likely to occur an scandal and affect the brand reputation. How do you fix it?
+ How do you ensure that your brand messaging and positioning is consistent across all channels and touchpoints?

Suggestion: Next time, they should focus more on the audience

# data[].attributes.body
Pros: specific data, leader flexibility
Cons: body language not very well
Question: How do you handle challenges or obstacles that arise during the brand positioning process?

# data[].attributes.body
You are working in the Equipment Management Department of Lotus Group. Your department bought some expensive desktop computers last week from Electronics World. Now you realize that they are not functioning properly.

Write an email (about 200 words) to the Customer Service Manager of Electronics World, complaining about the computers and requesting the company to take some immediate actions.

Write a complaint email individually and post it directly on Padlet. Deadline: Sunday 28/05/23 - 22:00

# data[].attributes.body
Please post your group's answer link under this post. Total 4 questions.

# data[].attributes.body
Homework_May19th

# data[].attributes.body
https://www.canva.com/design/DAFjcs5me6k/O1nxycGskGIK9uOL_yFmzQ/edit?utm_content=DAFjcs5me6k&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

# data[].attributes.body
Pros:
clear presentation about powerpoint and good information
Cons:
-read script too much
- no eye contact with everyone
Question:
When distributors or sale feel uncomfortable or not confident with new equipment, what do they do to convince them?