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♡ Do morning tasks as usual.

♡ Meeting with Ms. Yasmin and other colleagues about the Raya package. Discussion of opinions about Raya Package content and Raya speech videos.

♡ Video shooting for content marketing. Design posters and edit videos.

♡ Post daily content on social media. Drafting content as usual and also looking for ideas.

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♡ Bonda Lin and Cik Yasmin outstation from April 21 to April 25 on work matters.

Encik Raselam, as an administrative unit, is in charge of renovating the office space at the spa.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty.

♡ Continue editing video content.

♡ helping therapist prepare before the treatment session begins.

♡ Prepare a pool room and decorate it with rose petals for customers who take the bridal package.

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Assalamualaikum, my name is Nur Athirah Binti Azman. I have chosen Roseville Therapy Center & Spa as my industry training.

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SURAT PERMOHONAN PENEMPATAN LI NUR ATHIRAH BINTI AZMAN

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SURAT PERMOHONAN MENJALANI LATIHAN INDUSTRI SAS

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SURAT PERMOHONAN MENJALANI LATIHAN INDUSTRI SAS

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SURAT PERMOHONAN PENEMPATAN LI NUR ATHIRAH

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BORANG MAKLUM BALAS PERMOHONAN MENJALANI LATIHAN INDUSTRI

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BORANG MAKLUM BALAS PERMOHONAN MENJALANI LATIHAN INDUSTRI

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SURAT PERMOHONAN PENEMPATAN LI - ATHIRAH

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SURAT KELULUSAN LI NUR ATHIRAH BINTI AZMAN

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♡ 9:00 a.m., report to Roseville Therapy Centre & Spa with my colleagues, Miss Ain and Miss Nasuha.

♡ Introduction session with Ms. Yasmin, the manager of Roseville Therapy Centre & Spa, Mrs. Roslina, who is usually called Bonda, and other employees.

♡ Information session about Roseville Therapy Centre & Spa from Ms. Yasmin.

♡ I was taught how to open a spa:

First, open related switches such as air conditioners, lights, and so on.

Second, install the aromatherapy candle in the burner by placing a drop of essential oil and mixing it with warm water. Furthermore, if using lemongrass flavour, you need to add slices of pandan leaves.

Third, clean the spa room using cleaning equipment and soap that has been set.

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♡ Come 10 minutes early to the spa to prepare for the opening of the spa, then, as taught, like opening the switch, put the aromatherapy candle burner in the designated spa room and clean.

♡ Moved to Block B to attend the meeting with Bonda and Ms. Yasmin at 11 a.m.

♡ Bonda and Ms. Yasmin explained the scope of work and division of duties. A question-and-answer session if you have questions or opinions.

♡ Return to Block A, which is Roseville Spa. Then, go out into town to buy dessert at the cake and bakery shop, as it is included in the customer's package.

♡ Learn about folding towels and other clothes with Ms. Yasmin.

♡ Learn about folding towels and other clothes with Ms. Yasmin.

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♡ Show up at the duty station as assigned and perform the assigned duties as usual.

♡ That morning, we were trained by Ms. Yasmin and Bonda on how to greet guests. In addition, I was trained to serve guests, namely with a welcome drink and a cool towel.

♡ After the break, we were instructed to experience facial and foot ritual massage services with Ms. Yasmin and Ms. Alia, then learn how to install bed sheets with proper and neat decoration.

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♡ Carry out the routine as usual. Then, I was instructed to take a position in the marketing department.

♡ Tasked with providing a new price list for services at Roseville Spa and carrying out the assigned tasks until completion.

♡ I design daily posters to create daily content. In conjunction with the month of Ramadan, I made the content Ramadan quotes.

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♡ Holding a Yaasin reading in the morning led by Ms. Nur (me) with other work colleagues.

♡ Washing used clothes, then going out to the Laundromat to dry clothes with Ms. Ain. In addition, go to the Siti Khadijah market to find plastic to fill dates.

♡ Back at Roseville Spa, fold the clothes as learned. Then, pack to add souvenirs, which are dates for customers in conjunction with the month of Ramadan.

♡ Continuing to edit about Ramadhan quotes to be posted on that day.

♡ Do closing.

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♡ Come to work and do the opening of the spa. Do the daily routine as usual.

♡ Drafting a poster for posting the next day. Looking for sources to make content.

♡ Cleaning the bathroom and toilet.

♡ Rest, then resume the task of finding ideas for Raya content.

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♡ Carry out your work routine as usual.

♡ Meeting with HQ, the manager and owner of Roseville Therapy Centre & Spa, and other colleagues.

♡ Create daily content.

♡ Decorate the decorative umbrella with Ms. Ain.

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♡ Go to Block B to attend a meeting with Ms. Nasuha and also Bonda about the renewal of treatment prices.

♡ Complete the given task correctly. Return to Roseville Therapy Center & Spa after completing work.

♡ Close the spa as usual.

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♡ Go to Block B to finish working with Bonda. Return to Block A and prepare the paperwork. then do a calculation about the Roseville Therapy Centre & Spa treatment price renewal.

♡ Prepare the poster given by Bonda about the upcoming "Visit Kelantan."

♡ Draft planning for Raya content.

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♡ Carry out the spa-opening routine as usual.

♡ Hold a Yaasin reading led by Ms. Nur (me) with other colleagues and continued editing the "Visit Kelantan" poster.

♡ Continue the calculation about the renewal of the treatment price.

♡ Welcoming Ms. Yasmin's client, Puan Sezy, before the treatment session begins. In addition, Ms. Alya accepts walk-in customers for the ''signature massage'' treatment.

♡ I worked at the reception desk while Ms. Ain and Ms. Asuha went out to the nearby laundry to dry the spa clothes.

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♡ I was instructed by Ms. Yasmin to prepare to perform services at Elysian Spa in the University of Malaysia Kelantan.

♡ Continued editing the "Visit Kelantan" poster with application Canva and meeting with Ms. Alya and Ms. Ain to list treatment and decoration items at UMK.

♡ Then, collect and pack the items and tools with a colleague for program collaboration with UMK.

♡ Perform a spa shutdown.

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♡Arrive at work early to prepare for UMK PC.

♡Preparing goods to be taken to UMK.

♡Arrive at UMK and prepare for the opening of the spa at Elysian Spa. I was in charge of welcoming Ms. Alya's customers who took part in the treatment slot that day, such as escorting them into the treatment room, then settling the payment and escorting them before going out to the spa.

♡ Return from UMK to Roseville Therapy Centre & Spa at 4 p.m.

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♡ I arrived at work at 8:47 a.m. Preparing for the opening of the spa with Ms. Asuha.

♡ Ms. Ain and Ms. Alya are assigned to UMK PC.

♡ Helping Ms. Yasmin prepare for customer treatment.

♡ Helping Bonda Lin transfer the zakat items sent by Bonda Lin's acquaintances with Ms. Asuha and Ms. Yasmin.

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♡ Doing spa opening preparations as usual.

♡ Ms. Alya and Ms. Asuha are ready to work at Elysian Spa UMK PC.

♡ Helping Bonda Lin transfer the zakat items sent by Bonda Lin's acquaintances with Ms. Asuha and Ms. Yasmin.

♡ I received a guest visit from Puan Nani because she has business with Bonda Lin.

♡ Making preparations for video shooting in conjunction with Raya. Modify the place to record, then record parts one by one. It is very challenging because it has to be recorded several times until it is finished.

♡ Return the place used to record to the original place before close the spa.

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♡ Arrive early at the spa to prepare for the Elysian Spa at UMK PC.

♡ Left for UMK PC because was assigned with Ms. Alya. Once done, return to Roseville Spa with Ms. Alya.

♡ Ms. Yasmin, Ms. Ain and Ms. Asuha run the spa operation as usual.

♡ Shoot content for the Raya promo (Lebaran series) Aura series face. Then, edit using the capcut application.

♡ Ms. Ain and Ms. Asuha are assigned to Roseville Spa.

♡ Perform a spa shutdown as usual.

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♡ I attended the spa with Ms. Asuha and then prepared the opening of the spa.

♡ Holding a Yaasin reading in the morning led by Ms. Nur (me) with other work colleagues.

♡ I am helping Ms. Yasmin prepare the bridal package with Ms. Asuha.

♡ I went out on the town to buy candles as Roseville Spa ran out of candle stock.

♡ Assisting Bonda Lin in the preparation of the Ramadan Zakat distribution.

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♡ I arrived at the spa as usual.

♡ Arrival of guests from Bondaven at noon named Dr Atiqah. Go out to the laundry to dry the clothes, after that, fold the clothes as prescribed.

♡ Accepting customers from outside Germany.

♡ Customers cannot fill the slot because the slot is full.

♡ I continued to edit the Raya video and continue the calculation about the renewal of the treatment price.

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♡ Perform the opening of the spa as usual.

♡ Ms. Ain went out to the market with Bonda Lin.

♡ Review the renewal of treatment prices and continue to follow up with Ms. Yasmin and Bonda Lin.

♡ I take care of the reception desk and manage customer payments.

♡ We welcome the arrival and departure of customers. Run the closure of customers as usual.

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A DAY OFF BEFORE RAYA

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EID AL-FITRI ( HARI RAYA AIDILFITRI )

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SECOND DAY OF EID AL-FITRI

( HARI RAYA AIDILFITRI )

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Off day replaced for Wednesday

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♡ Run the spa opening routine as usual.

♡ Ms. Nur (me) is on duty with Ms. Alya. Ms. Ain and Ms. Asuha are not on duty today because it's their turn to be off.

♡ helping Ms. Alya prepare before the treatment session begins.

♡ Review the renewal of treatment prices and continue to follow up with Ms. Yasmin and Bonda Lin.

♡ checking the condition of the spa before closing as usual.

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ROSEVILLE THERAPY CENTRE & SPA OPENED ITS DOOR ON 2019 WITH MODERN TRADISIONAL SPA CONCEPT LOCATED IN KOTA BHARU, KELANTAN.

ROSE REPRESENT OUR SIGNATURE FLOWER WHICH HAVE THOUSAND BENEFIT IN WELLBEING AND HAVE BEEN PRACTICE FROM DIFFERENT CULTURES THROUGHOUT HISTORY. VILLE MEANS HOME AS A SAFE AND WARM PLACE, TO RELAX AND BUILT CONNECTION.

ENJOY A RELAXING DAY AT OUR SPA TO EXPERIENCE PEACE AND TRANQUILITY. WE OFFERS YOU THE BEST SERVICE INCLUDES BODY MASSAGE, BODY SCRUB AND PREMARITAL PAMPERING WITH THE BEST PRICE IN TOWN. OUR PROFESSIONAL AND FRIENDLY STAFF PROVIDES THE BEST POSSIBLE SERVICE IN A CALM AND PLEASANT ATMOSPHERE.

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♡ Perform the spa opening routine as usual.

♡ Continue the calculation about the renewal of the treatment price.

♡ Then, wash the used cloth after taking it to the laundry to dry. Return to the spa and fold the cloth as instructed.

♡ Then, close the spa and finally update the customer payment.

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♡ Run the spa opening routine as usual.

♡ Check the spa items that have been used up and what is left. then list out the items.

♡ Ms. Ain and Ms. Asuha went out to town to buy the spa items that had run out.

♡ I am in charge of welcoming guests and being at the reception desk.

♡ Help the therapist prepare before the treatment session begins.

♡ Checking the condition of the spa before closing as usual.

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♡ Ms. Nur (me) wash the clothes that have been worn and go out to the laundry to dry the clothes.

♡ Fold the clothes, then arrange them on the clothes rack provided.

♡ Assist Ms. Asuha in preparing the spa cleaning checklist.

♡ Help the therapist prepare before the treatment session begins.

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♡ Run the spa opening routine as usual.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty.

♡ Review the renewal of treatment prices and continue to follow up with Ms. Yasmin and Bonda Lin.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

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♡ I arrived at the spa at 11 a.m. to record a content video entitled "The Year of Visiting Kelantan.".

♡ Fold the spa clothes and place them in the clothes rack. Then do a little cleaning with Miss Ain.
Meeting with Bonda Lin for video content planning. Move to the destination, which is Sultan Ismail Airport, to shoot some parts there.

♡ Return to the spa to shoot the nearby section of the area. In addition, enter the reception area of Hotel Ridel and the room section to record video content.

♡ The characters who play a role in this video are Bonda Lin, Ms. Yasmin, and Ms. Ain. The recorder is Ms. Nur (me).

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♡ Ms. Nur drafted the video content that was recorded yesterday.

♡ Start to edit the "visit Kelantan" video and poster, which is also helped by colleagues to share ideas with them.

♡ help the therapist prepare before the treatment begins.

♡ Cleaning the treatment room and changing new bed sheets according to the set SOP.

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Off day replaced for Wednesday

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Off day because of emergency leave

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♡ Ms. Nur (me) conduct a small talk to shed light on spa cleaning.

♡ Cleaning activities are done together with vocational college internship students to teach them how to clean properly.

♡ Prepare the spa as usual before the customer's treatment session begins.

♡ Prepare a meal for the customer the last 10 minutes before the end of the treatment session to be served to the customer.

♡ continuing to edit the new catalogue design.

♡ do a survey and inspection of the spa room before returning.

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♡ Carry out the spa opening routine as usual.

♡ There was a change in terms of dessert presentation, so we tried another one, which is as in the picture.

♡ After the approval of Miss Yasmin and Bonda Lin, the dessert presentation will be set.

♡ Directed to Block B for office matters.

♡ Perform the usual survey and inspection before closing the spa.

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♡ I arrived at the spa as usual at 9 a.m.

♡ Making preparations, such as preparing items to take to Kbmall for activities in conjunction with "Mother's Day" today.

♡ Ms. Asuha was warded due to an accident in her home area (Medical Certificate).

♡ Move to Kbmall to create "Mother's Day" content and make video recordings with the public inside the Kbmall.

♡ Back to the spa, drafting a ''Mother's Day'' content video.

♡ Ms. Damia and Ms. Nurin did foot massage treatment training, and we as observers were trained by Ms. Alia (a therapist).

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♡ Do the opening of the spa as usual.

♡ I went out with Miss Ain to buy spa essentials. Make an online order to order rose petals at Expression because out of stock.

♡ There was a blackout at the spa, and managing technical matters with the Ridel Hotel technical department.

♡ Conduct a survey and inspection of the spa before closing.

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♡ Do the usual preparations before starting the spa operation.

♡ Mrs. Damia AL (Annual Leave). Other staff are on duty as usual.

♡ Then go out with Ms. Ain, who picked up rose petals at the Expression Floral store ordered by Ms. Yasmin.

♡ Return to duty at the spa after finishing business outside.

♡ Inspect the spa room, such as the condition of switches, windows, doors, and so on, before closing the spa.

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♡ Run the spa opening routine as usual. Then, managing customer bookings and updating bookings in the WhassApp group.

♡ Ms. Nur (me) and her colleagues is on duty.

♡ helping therapist prepare before the treatment session begins and perform spa cleaning

♡ checking the condition of the spa before closing as usual.

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♡ Start the spa operation after completing the spa opening routine.

♡ Mrs. Ain is off today because of MC. (Medical Certificate)

took over the duties of Ms. Ain on that day, worked at the reception desk, and handled customers.

♡ Preparing the equipment for the "Hand Spa" treatment that will be handled by me in the morning session.

♡ After that, manage the customer payment. Then, put back the equipment used by me and clean the place.

♡ Inspect the spa room before closing.

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♡ Mrs. Aisha, Ms. Nurin, and Ms. Damia are off the day before Raya.

♡ Mrs. Ain, Ms. Asuha, and Ms. Nur were on duty that day.

Help the therapist prepare before the treatment session begins.

♡ Collecting dirty clothes to be washed at a nearby Laundromat. Then, once ready, the clothes are folded and stored in the clothes rack.

♡ Perform an inspection of the spa room before closing.

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♡ Carry out the spa routine as usual.

♡ Ms. Asuha, Ms. Damia, and Ms. Nurin are on duty at the spa. While Ms. Ain and Ms. Nur (me) are on duty in the office.

♡ Ms. Nur did the marketing poster, directed by Bonda Lin and assisted by Ms. Ain. In addition, update the Roseville Therapy Centre & Spa catalogue in terms of pictures, writing, and information.

♡ Back to work at the spa after finishing work at the office.

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♡ Proceed with the opening of the spa as usual.

♡ Out with Ms. Ain, she went to town to buy fruit as a dessert for customers.

♡ Pick up the new uniform ordered at the market and go back to the spa to try on the new uniform.

♡ Perform a survey and inspection of the spa room before closing the spa.

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♡ Run the spa opening routine as usual.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty.

♡ Keep in progress editing video content.

♡ Finalise treatment price renewal. Then assigned to design a new catalogue

♡ helping therapist prepare before the treatment session begins.

♡ Encik Raselam continued his task of renovating the office space at the spa.

♡ checking the condition of the spa before closing as usual.

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♡ Create daily video content.

♡ I edited and attempted to show Ms. Yasmin for his approval.

♡ Body scrub treatment learning session taught by Ms. Yasmin with community college internship students and my colleagues Ms. Asuha and Ms. Ain.

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♡ Carry out the spa opening routine as usual.

♡ keep editing the spa's daily content. ( Content of ''Mother's Day yesterday)

♡ help the therapist prepare before the treatment session begins.

♡ check the condition of the spa before closing as usual.

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♡ Seeing the ritual foot treatment trained by Ms. Yasmin by a vocational college internship student.

♡ Visit from Universiti Malaysia Kelantan students for an interview with Ms. Yasmin.

♡ helping the therapist prepare before the treatment session begins.

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♡ Mrs. Damia and Ms. Nur took emergency leave in the morning, then returned to duty at noon.

♡ A meeting with Miss Yasmin and Bonda Lin about the "Kelantan Farmasi Conference" event conducted by Hotel Grand Renai.

♡ Discussion on the equipment, decoration items, and treatment tools that need to be brought and the clothes that need to be worn by the staff. In addition, the rest day needs to be postponed.

♡ I am going out to Block B to prepare the treatment catalogue that has been edited by me to be quickly printed as equipment that needs to be brought to the event tomorrow.

♡ Return to the spa to collect and pack the booth decoration equipment for tomorrow's event.

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♡ Run the spa opening routine as usual. Then, managing customer bookings and updating bookings in the WhassApp group.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

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♡ Going out to town to buy cake and fruit to make dessert for spa customers.

♡ Bonda Lin came to the spa to do a facial session with the new therapist, Ms. Aisyah. Then I helped her prepare items for the facial treatment.

♡ Visits from vocational college internship student assessors to assess them. Ms. Nur helped them in the photography session as evidence for their assessor after completion.

♡ All the staff at the spa do cleaning together in their respective rooms that have been set in the weekly schedule.

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♡ Conduct the opening of the spa as usual by installing aromatherapy candles, sweeping, and cleaning the spa area properly so that it is tidy and available.

♡ Miss Aisyah reported to the spa on the first day as a staff member at Roseville Therapy Centre & Spa. Ms. Alia also came to the spa to attend a meeting with Bonda Lin on certain matters, and I was also assigned to resolve the company's staff matters.

♡ I was assigned with Miss Ain by Bonda Lin to make an introduction session and spa tour for Miss Aisyah after her discussion with Bonda Lin.

♡ I, along with other staff, acted out a short skit to make a company content video titled "greeting customer." Then draft the video using the capcut application.

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EID AL-ADHA (HARI RAYA AIDILADHA)

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♡ At 11:00, a filming session was held for all staff, including internship students.

♡ On the same day, a farewell ceremony was held for UMK internship students with staff, Ms. Yasmin, and also with Bonda Lin in a shop around the city of Kota Bharu.

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♡ Run the spa opening routine as usual.

♡ Encik Raselam continued his task of renovating the office space at the spa.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty.

♡ Continue editing video content. Follow up with Bonda Lin and Miss Yasmin about the "visit Kelantan" video.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

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♡ Run the opening routine as usual. Mrs. Yasmin met face-to-face with vocational college internship students because she had not had time due to booking a full slot as a therapist. (introductory session properly and explanation about the spa).

♡ Continuing to edit the new catalogue design.

♡ Wash the spa clothes, then go out to dry the clothes in the laundry.

♡ Return to the spa to manage the clothes that have been dried.

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♡ Carry out the spa opening routine as usual.

♡ I went out with Ms. Ain to find the items needed for the bride package. There is a session to record feedback from brides who purchase bridal packages.

♡ After washing the clothes, they are taken to the laundry to be dried. Then, when ready, go back to the spa and fold the clothes and arrange them on the clothes rack.

♡ Edit the daily content as usual.

♡ Perform a spa shutdown.

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♡ Carry out the spa opening routine as usual.

♡ keep editing the spa's daily content.

♡ help the therapist prepare before the treatment session begins.

♡ check the condition of the spa before closing as usual.

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♡ All are directed to Block B (office).

♡ Meeting with Bonda Lin for a briefing about the event that will be held at the Grand Renai Hotel perform management tasks.

♡ Serving a small meal after the meeting.

♡ Back to work at the spa as usual.

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♡ Arrive at the Grand Renal Hotel early for booth decoration preparations in conjunction with the Kelantan Pharmacy Conference event.

♡ Cik Alya and Cik Asuha are on duty at the spa to run the spa operation as usual.

♡ Miss Nur (me), Miss Ain, and Miss Yasmin, together with Bonda Lin and Vocational College intern students, were assigned to the event.

♡ On that day, one of the pharmacy staff from the event was interested in trying the "hand spa" service that I did.

♡ On the first day, more than 15 vouchers were sold in conjunction with the Lucky Draw organised by Roseville Therapy Centre & Spa.

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3 June 2024 holiday replaced on 4 June 2024

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♡ Carry out the spa opening routine as usual.

♡ help prepare the therapist before the treatment session begins.

♡ Work in the front room (reception desk) as a receptionist and complete customer payment matters.

♡ The new price update has been reviewed and approved.

♡ The catalog and menu book has been edited and is ready to be printed out.

♡ Tidying up and organising the spa office room together with other colleagues after renovation.

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♡ Today, I continued editing the video shot yesterday.

♡ After that, the video has been completed and should be shown to Miss Yasmin and Bonda Lin whether it continues or there are additions and rejections of the video. Once approved, the video was published on Instagram and Facebook accounts.

♡ Then, I guided the Vocational College internship students, Ms. Damia and Ms. Nurin, to practice "Aura Seri Wajah" and "Body Scrub" treatments for my colleagues.

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SECOND EID-AL ADHA (HARI RAYA AIDILADHA)

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♡ Perform the opening of the spa as usual, and perform an inspection of the room and preparations before the spa's operating hours begin.

♡ At 11 a.m., a meeting was held with Sir Firdaus through Google Meet to discuss the internship with other friends.

♡ Handling customer payment matters after completion of treatment and updates in Group WhatsApp. Then, continue editing unfinished marketing content.

♡ After that, I tried the Tangas treatment on myself and my colleagues to feel the experience after learning about it with Ms. Yasmin.

♡ We are accepting walk-in customers who want to book for Thursday, June 27, 2024.

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♡ Proceed with the opening of the spa as usual.

♡ Internship students from Universiti Malaysia Kelantan are instructed to go to the office in Block B to complete the management before finishing the internship session.

♡ Performs assigned tasks and refers to Bonda Lin after completion.

♡ Return to the spa to run errands as usual.

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♡ The spa is not operating on those days.

♡ Only internship students from UMK came to the spa to do a cleaning session, modify the position of the furniture, and add decoration.

♡ The cleaning of the spa room starts at the front and also in the treatment room. Then move to the pantry room. The last one is an office room and also a private room.

♡ At the same time, fill in the forms that are still pending and have not been filled out to be completed and submitted to Bonda Lin.

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♡ Cleaning and renovating the pantry with Bonda Lin and Mr. Raselam.

♡ Only Ms. Nur (me) and Mr. Ain are on duty today with Bonda Lin and Mr. Raselam.

♡ Puan Nani came to meet Bonda Lin to discuss the event on May 16 at Mydin Mall Tunjong.

♡ Preparation and packing of essentials and decorations for tomorrow's event.

♡ I went out to the shop for a break with Bonda Lin and made small talk.

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♡ Carry out the spa opening routine as usual.

♡ Mrs. Ain and Ms. Asuha went out to the market, Centerpoint (flower shop), and Myten to buy spa essentials.

♡ Mrs. Nur works in the front room (reception desk), replacing Ms. Ain in the operation department.

Customer records are as follows:-

Dr Aisyah = Radeem Ceria Raya voucher

Ms. Mahfuzah = Miss Siti Wan Kembang

Cik Idayu = Signature Roseville massage

♡ An additional treatment in the package is the foot ritual. Then there is an additional dessert for each customer's purchase, which is fruit.

♡ Do a survey and inspection of the spa room before closing.

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♡ Run the spa opening routine as usual.

♡ Encik Raselam continued his task of renovating the office space at the spa.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty. Then, find ideas to create content.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

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♡ Directed to Block B with Ms. Asuha to discuss the promotion days "Mother's Day" and "Teacher's Day".

♡ Then, update the new package with Bonda Lin.

♡ Draft a plan to attract the attention of customers in conjunction with the day of the upcoming event.

♡ Perform spa cleaning sessions in the absence of clients.

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♡ Go to the spa as usual. Then make preparations to leave for Mydin Mall Tunjong for the TVET programme.

♡ Ms. Damia, Mr. Nurin, and Ms. Alia are on duty at the spa as usual. While Ms. Ain, Ms. Nur (me), Ms. Yasmin, and Bonda Lin were sent by Mr. Raselam to be on duty at Mydin Mall Tunjong for the programme.

♡ The opening of the community college cooperation booth with PUSPAK. Start decorating the booth with other spa members.

♡ Then, carry out the task of promoting Roseville Therapy Centre & Spa to programme participants and the general public inside Mydin Mall Tunjong.

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♡ Carry out the spa opening routine as usual.

♡ Editing the spa's daily content.

♡ help the therapist prepare before the treatment session begins. Mrs. Damia conducts ritual foot treatments for customers.

♡ check the condition of the spa before closing as usual.

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♡ Run the spa opening routine as usual. Then, managing customer bookings and updating bookings in the WhassApp group.

♡ Holding a Yaasin reading in the morning led by Ms. Nur (me) with other work colleagues.

♡ There was an experiment in terms of dessert presentation, initially the dessert was made in the form of small pieces and pierced with a skewer.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

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♡ Carry out the spa opening routine as usual.

♡ Continue planning what you want to do for the next day.

♡ Ms. Yasmin and Ms. Ain went out into town to find spa equipment.

♡ guiding Ms. Damia and Ms. Nurin to practice manicure and pedicure treatments.

♡ Perform a survey and inspection of the spa before closing the spa.

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Off day replaced for Wednesday

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♡ Puan Laila came to the spa to report herself as a part-time therapist.

♡ Given instructions by Bonda Lin to do an introduction session with other staff. In addition, do spa tours and inform her about spa SOPs.

♡ Then Bonda Lin came to the spa for a meeting with Mrs. Laila.

♡ Mrs. Nur prepared the treatment room before Puan Laila did a trial massage session for Bonda Lin.

♡ At 4:30 pm, getting ready with Ms. Yasmin to leave for Kota Bharu bus station sent by Ms. Ain for attending the course held in Terengganu.

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♡ Run the spa opening routine as usual. Holding a Yaasin reading in the morning led by Ms. Nur (me) with other work colleagues.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty.

♡ helping therapist prepare before the treatment session begins.

♡ Vocational College internship students report their first day to the spa. Their introductory session with Ms. Yasmin, and other colleagues.

♡ I was instructed by Bonda to make a tour for a briefing about introducing the names of the places and their functions in the spa.

♡ checking the condition of the spa before closing as usual.

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♡ Run the spa opening routine as usual.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty and continue editing spa catalogue

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

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♡ Mrs. Nur (me) was directed to Block B to discuss the addition of new treatments.

♡ Make a review of the new catalogue and SOP and follow up with Bonda Lin; if agreed, it will be approved immediately.

BESTIE PACKAGE

SPICE PACKAGE

SUNSET PACKAGE

♡ Continuing the work given by Bonda Lin for the company presentation.

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♡ Go out on the town to find spa equipment.

♡ Prepare for tomorrow's activities by ordering a flower hand bouquet in conjunction with Mother's Day at Centrepoint (flower shop).

♡ Pick up flower hand bouquet.

♡ Conducting discussions with the team and Ms. Yasmin for activities in conjunction with ''Mother's Day'' tomorrow.

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♡ Run the spa opening routine as usual.

♡ I received instructions to carry out mass cleaning and decoration renovations as there will be a visit from MOTAC.

♡ Then, I was instructed to do a spa tour with Dr. Christina Yeo Ken Yin and others.

♡ Making a video recording about feedback from Dr. Christina Yeo Ken Yin after she received treatment at Roseville Therapy Centre & Spa.

♡ got a new assignment to make video content about her feedback to be uploaded on social media.

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♡ Mrs. Nur (me) was directed to Block B for a meeting with Bonda about marketing.

♡ Do the tasks given by Bonda in the office. Continuing to edit video content and follow up with Bonda Lin.

♡ Back to work at the spa as usual.

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♡ do the opening of the spa as usual.

♡ Preparing the "Hand Spa" and "Foot Ritual" treatments for customers who want to redeem "Kelantan Pharmacy Conference" vouchers.

♡ edit content as usual

♡ Perform a routine inspection of the spa room before closing.

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♡ he customer who booked last Tuesday came with his mother.

♡ Going out to town to buy cakes for customers who purchased the "Bondarose" package at Muhibbah (a cake and bread shop).

♡ Make preparations for the therapist before the treatment session begins.

♡ Washing clothes and drying them in the laundry near the spa.