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FGS

Psychological Safety Training for KPs and staff

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West cluster (table 12)

People:

HR/LLD- to help us w staff training (acquiring skillset re ASD, Ageing and pan D knowledge)

Services:

CSS - More Home-based care svcs (bcuz Waitlist is too long)

Resources:

Estate Dev - source and site spaces if possible

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AHP

Centres and schools to understand the role of an AHP (each of the 5 disciplines), and the context of hiring a suitable and qualified AHP.

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Name of department: CSS

Psychological Safety - What’s not working (Processes) - Lack of clarity of feedback channels to other departments outside CSS (e.g. complain about laptop problem, issues about financial claims)

What we need other department to support: Establish a feedback channel, refine existing policies

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LLD (Table 17)

Not working:

Resources- Infrastructure : Insufficient enough workstations. Printers not able to support high volume and good quality prints (eg courseware).

For HR, we’re unable to recruit suitable candidates to fill key positions. Renumeration packages can be reviewed to attract prospects. Headcount can be increased.

Not Working:

Processes- Established SOPs are not easily accessible and communicated.

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Name of Dept: East Cluster

Skillset training for mentoring and providing constructive feedback for leaders

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Name of Department : LGS

Open & Welcoming Work Environment

(Coaching & Mentoring Programme)

(Admin & Ops Training)

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Towner Gardens School (Table 2)

How do we build a culture where there is trust and where staff will come forward to provide/give honest feedback

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Name of department: Central Cluster

Support needed:

HR & ProjM group to provide us with the mentoring framework

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Finance and Estate Development

Support required from all depts:

-Familiarisation and proper application of estate, financial and procurement policy and procedures.

-Timeliness of submission with complete supporting documents.

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TGS TABLE 7

Future readiness

Engagement with caregivers to understand the importance of working with the school to work towards students future readiness for example SOP for monitoring screen time, training on how to work on the devices.

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Read emails timely to ensure:

- timely update of information dissemination and

- timely submissions/returns as requested.

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Central Cluster

Supported needed:

1. Need for spaces for the staff to unwind and "chillax"

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Name of department: WGS

Cultivating greater collaboration

What other departments can support us with:

interrupted services to access and share resources (eg intermittent Internet access, slow connections, slow VDI system)

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Table 19

Cultivating Greater Collaboration

Resources: Challenges in navigating information in shared drive across teams

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West Cluster

Shortage of AHPS

Need HR support for hiring

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Sample Post:

Name of department: LLD

Support that you need from other departments/teams:

e.g. For other teams to share existing training resources with us.