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Is the imparting or exchanging of information or news.

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For communication this want to be respectful, clear, direct, honest and most importantly assertive. 

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Some characteristics of communication are that exist three forms that are:
1° Verbal
2° Non-Verbal
3° Written
And there are also 3 ways called:
•Intrapersonal  > Self Talk
•Interpersonal > Couples/Group of 2 people
•Group > Group of 3 to 8 people

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It's a serious disagreement or argument, typically a protracted one.

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We have a few solutions for a conflicts like first it can be define the problem, brainstorm solutions, pick a solution, teste the solution and the last review the results.