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Having accommodation at Maison Eisenborn (ME) is far more than having a roof over one’s head: the idea is to live in a community which encourages interaction through sharing living space and values, while at the same time making it possible for individuals to work on their own personal life journey.

Maison Eisenborn welcomes either young people whose personal goals include either studying at university abroad, which requires finding temporary accommodation in Luxembourg, or young people who are carrying out international voluntary service in Luxembourg.

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Hetto Marie

247 86497

621 831 925

marie.hetto@snj.lu

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@: secretariat@junglinster.lu﻿

This registration is mandatory!

When you move to Luxembourg, please remember to go and register as a new resident with the local authority in Junglinster. Generally, your tutor or a manager will accompany you.

You will have to provide a volunteering certificate, a housing contract and your ID or passport. Once you have been registered, you will receive a certificate: keep it very safe as you may well be asked to show it when making other administrative requests.

Opening hours

Monday, Tuesday, Wednesday and Friday from :

﻿8.00 to 12.00 and 13.00 - 16.30

Thursday from :

﻿8.00 to 12.00 and 13.00 - 19.00

except the day before a public holiday

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Infrastructures communales et Adresses utiles

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You will have to provide a volunteering certificate, a housing contract and your ID or passport. Once you have been registered, you will receive a certificate: keep it very safe as you may well be asked to show it when making other administrative requests.

Identity card or pass

Birth certificate

Volunteering

Accord de mise à disposition

Housing certificate

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When your stay in Luxembourg comes to an end, you must remember to tell the local authority in Junglinster that you are leaving (Population Registration Office – bureau de la population).

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firefighter: (accident, fire, pollution, flooding and so on): dial 112

Police: 113

If there are technical issues, you can open a ticket via this link: https://snj-infrastructures.zendesk.com/hc/de/(document will follow). The message will be send immediately to the technical team. They have all your phone numbers, so in case they have to fix sth in your rooms, they will contact you first.

If an emergency outside the official working hours (after 6pm, night, weekends) comes up, you can call G4S : +352 24 66 1456. They have a key to every room in the building.

Other useful numbers: http://www.112.public.lu/urgences/numeros/utiles.html

You can download the “echo112.com” app onto your mobile phone (so should you make an emergency call, your location can be tracked).

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Doctors: https://www.junglinster.lu/adresses_liens_utiles

Useful addresses:

While you are carrying out your voluntary service, you will be registered in the Luxembourg Social Security system by the SNJ and compulsorily insured against risk of sickness (only healthcare), old age/disability, long-term health impairment and occupational accident, and the State will pay all social contributions.

In Luxembourg, when you have a medical consultation doctors are generally paid directly (make sure you have some means of payment). Afterwards, the bill must be sent, along with any other additional information, to the National Health Insurance Fund (Caisse nationale de santé, Service Remboursements / L-2980 Luxembourg), so that you are refunded the money in the following weeks.

To see a consultant, usually you have to be referred by a general practitioner.

Remember to keep your European Health Insurance Card with you at all times, as you will be asked for it whenever you have a consultation.

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Pharmacie de Junglinster

4, Iernzwee

L-6129 Junglinster (Jonglënster)

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Infrastructures communales et Adresses utiles

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For shopping in Luxembourg, refer to the website below:

https://www.visitluxembourg.com/de/erleben/shopping-in-luxemburg

To pay for your shopping:

You can pay either with cash or a banker’s card (Visa, Mastercard, V-Pay, etc.)

Contactless payment is possible in many stores

Cheques are not accepted in Luxembourg!

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The country code for Luxembourg is 00352 / +352.

If you want to have a Luxembourg number, a prepaid card would be the best option as usually they don’t require a contract unlike traditional phone packages (minimum 1-year contract) and depending on your usage, a prepaid card is bound to end up being cheaper for you.

There are several telephone operators in Luxembourg. There is very little difference between them and they offer great flexibility to fit with your requirements and usage.

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http://www.cfl.lu/espaces/voyageurs/fr

https://www.mobiliteit.lu/

Car-sharing:

https://acl.lu/Ride2Go?lang=en-us

https://www.copilote.lu/

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Junglinster Swimming Pool:

https://www.junglinster.lu/adresses_liens_utiles

Coque Kirchberg Swimming Pool:

Centre National Sportif et Culturel d’Coque
2, rue Léon Hengen

L-1745 Luxembourg

https://www.coque.lu/de/nos-horaires

Niederanven Swimming Pool:

Syrdall Schwemm
3, Routscheed

L-6939 Niederanven

https://www.syrdall-schwemm.lu/de/kontakt

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Sports Associations

https://www.junglinster.lu/adresses_liens_utiles

Fitness

https://www.junglinster.lu/vie_quotidienne/loisirs/

http://www.ck-fitness.lu/fr/nos-centres

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1. The Occupant is not allowed to sublet the room / storage space to a third party.

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2. The Occupant may not make any lasting alterations to the rented premises, such as the drilling of walls or any other changes whatsoever, without the express written consent of the SNJ.

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3. Any damage caused by the Occupant must be reported without delay to the manager of Maison Eisenborn (contact person: Marie Hetto / Gsm: +352 621 831 925 / Email: marie.hetto@snj.lu). If necessary, the costs generated by the damage will be invoiced to the Occupant.

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4. The Occupant undertakes to return the rented premises in a good state of use and the equipment in good working order. To this end, a joint inventory of fixtures will be drawn up at the beginning and end of the agreement. Normal deterioration due to use, as well as normal loss and damage caused by obsolescence or force majeure, cannot be charged to the resident.

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5. The Occupant is responsible for regularly maintaining and cleaning the private room. Equipment and utensils are provided by the manager of Maison Eisenborn.

6. The Occupant will tolerate visits to the rented premises by the SNJ on condition that the latter has announced its visit at least 24 hours in advance.

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7. The SNJ has the right to enter the resident's room/storage area without the resident's prior authorization in the event of :

a. force majeure and/or imminent danger ;

b. non-compliance with house rules;

c. emergency repairs.

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8. The Occupant may not keep animals.

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9. Smoking is not permitted in the room or in any other part of Maison Eisenborn or in the surrounding area, except in specially marked areas.

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10. The Occupant is not permitted to remove the mattress cover from the bed. In the event of non-compliance, the cost of repairing the damaged mattress or replacing the mattress will be borne in full by the occupant. All or part of these costs may be charged to the resident.

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11. The manager of Maison Eisenborn will provide the Occupant with keys giving access to Maison Eisenborn and to the resident's room/storage area. These keys may not be lent or entrusted to a third party. The Occupant undertakes to return all keys received on departure.

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12. The Occupant follows the instructions of the manager of Maison Eisenborn.

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13. The house rules of Maison Eisenborn form an integral part of this agreement and are attached here to.

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14. For all matters not provided for in this agreement, the parties shall refer to the legal provisions applicable to rental leases and to local usage.

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15. In the event of non-payment of rent, the manager of Maison Eisenborn has the right to refuse any further bookings and to cancel future bookings.

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1. No dirty dishes in the sink, on the counter or tables. >9 am

2. Surfaces must be clean.

3. No pans and pots in the dishwasher. Pans and pots are supposed to be washed by hand, with warm water and soap.

4. put the cutlery; pans and pots directly in their storage place.

If there is anything you need (sponges, soap, cleaning devices,..) , let Marie or Ana know https://t.me/+qwuur22uXsI0MTc8

If the kitchen is messy and not clean, it will be closed.

These rules are fixed by the SNJ and are not negotiable.

Additional rules can be added to this list after a discussion and common agreement during a house meeting.

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1. the kitchen is ready to be used by the guests @ 9 am everyday

2. the dishwasher has to be empty @ 9 am

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1. have your card with you at all times; otherwise you might risk being locked out

2. You just have to place your card in front of the white square and it will be updated

3. update once a week

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main cleaning by professional

cleaning after use by the tenants: remove hair & soap

clean water with the rage