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sblanco@wconnection.net

Correo pw: Quicken@123

Okta pw: Fitf*1997

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Ana

Sophi

Ale

Paburrito

Charuc

Mahui

ElizaBETH

GaboH

JosePH

Marco

Yoselin

Megan

Julio

Chili Willy

Gary

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********** SUP CALL **********

Issue:

Resolution:

-

KB: N/A

Link/URL:

Screen Share: N/A

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Martin - 49618581

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karver777@aol.com

6304008455

T12378372

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********** SUP CALL **********

Issue:

Resolution:

-

KB: N/A

Link/URL:

Screen Share: N/A

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Es un placer informarme que estamos creciendo y requerimos de tus habilidades y conocimientos para la posición de FLEX TRAINER. Las habilidades clave para esta convocatoria son las siguientes:

Experiencia mínima de 1 año en Quicken

Experiencia en productos Quicken para Windows y Mac (deseable)

Fuertes habilidades de organización

Automotivación y entusiasmo

Capacidad para liderar

Habilidades para hablar en público

Sin procesos disciplinarios en los últimos 6 meses

Si estas interesado y cumples con los requisitos puedes enviar tu cv a cordonez@worldconnection.com hasta el miércoles 17 de junio 2026

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T12152346:
Cx setup appointment for 123 but no call was made, Moe confirmed her appointment was still pending and advised her to wait another 30 minutes or reschedule if no one called.  
-Attitude: Rude 
-Background Noise and dead air
-Could have provided assistance or do probing questions about issue

T12148838:
customer wants to delete her Simplifi account and all personal data after having already canceled the subscription through the App Store.
- Could contact tier 2 to remove dataset as renewal was cancelled on App Store side but account is still active, CCPA may fail, but tier 2 can remove the dataset.
-Attitude: Rude 
-Background Noise and dead air

T12146833:
The customer wanted to edit their watchlist in Quicken to show a custom date range that included the previous year (2025)
- Answer was right, Watchlist is limited to current year, yearly total high to low or low to high
- Workaround was found, using a report instead solves the issue.
- Attitude: Good
- SURVEY reflects cx frustration about simplifi limitation, not agent itself 

T12145426:
-There is no recording for this interaction.
-Interaction found: https://apps.mypurecloud.com/directory/#/analytics/interactions/0567427e-742b-4f4b-bfd3-e29812dba5a1/admin
- First agent could not identify that cx was using classic but got simplifi subscription, so transferred over
- Attitude: Neutral
- Noise/Micro hard to hear - Background Noise
- cx showed frustration with agent by end of call

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*************** SUP CALL ***************

Name: Barbara Smith

Number: 763-263-6363

Email: hisserver@aol.com

Ticket: 12006577

Issue: MISSING DATA FILE

Resolution: Cx has multiple copies of her file with multiple folders all along the computer and recurrently opens a wrong file.

- Found 2 files with accurate information and set them up as default in recent list, renamed them to identify them.

Removed some duplicates but advised customer to remove other copies in other folders also

KB: N/A

Link/URL: https://apps.mypurecloud.com/directory/#/analytics/interactions/3c8cbea8-0c7d-418b-a3ff-f05babd15116/admin

Screen Share: N/A

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T1 CALLS - Bonus Structure - UPDATED May 2025

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T1 CALLS - Bonus Structure - UPDATED May 2025

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We have a weekly contest to participate for a gift card

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With Quicken, you can manage your finances, create a custom comprehensive budget, track your investments and plan for retirement - all in one place.*

Get your complete financial picture at
a glance. With Quicken, you can view your
banking, investment, retirement, and credit
card accounts - all in one place.*

Compare Plans

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Quicken Personal Finance & Money Management Software

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For over three decades, Quicken has been providing the best money management software on the market. Get Quicken and take control of your finances today.

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Use About This Mac to check the version of Mac operating system (macOS) installed on your Mac. Then find out whether it's the latest (newest, most recent) version.
Which macOS is installed? Which macOS versions are the latest? Which computers can use the latest macOS versions?
From the Apple menu  in the upper-left corner of your screen, choose About This Mac. The window that opens might look different from the example shown here, but it always includes the macOS name followed by its version number. If you need to know the build number as well, click the version number to see it.

This example shows About This Mac on a Mac mini with macOS Sonoma 14.0:

As updates that change a macOS version number become available, this table is updated to show the latest version of that macOS. If a later version is compatible with your Mac, you can get it by updating macOS on your Mac.
Learn how to update macOS on your Mac

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Find out which macOS your Mac is using - Apple Support

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Use About This Mac to see the version of Mac operating system installed on your Mac.

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Pw : Quicken221News

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Easily create surveys and polls to collect customer feedback, measure employee satisfaction, and organize team events.

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PLEASE USE THIS TO FIX CRASH , WHITE SCREEN , OPS SOMETHING WENT WRONG, YOU DON'T HAVE INTERNET CONNECTION 

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PLEASE USE THIS TO FIX CRASH , WHITE SCREEN , OPS SOMETHING WENT WRONG, YOU DON'T HAVE INTERNET CONNECTION 

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Download Microsoft .NET Framework Repair Tool from Official Microsoft Download Center

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This tool detects and tries to fix some frequently occurring issues with the setup of Microsoft .NET Framework or with updates to the Microsoft .NET Framework.