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1 nice short response - solution
SOP / PROTOCOL

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Min : Crowd Jam
Eva : Crowded Area - People unable to find seats
Aberna : Cause people to not do their things properly
Ang Yu : Spectators gets inpatient
Qiyang : Everything becomes chaotic

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1 -2 Suggestions

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1) 1 or 2 people at each station to make it easier & facilitate all the stations.
2) Be alert to spectators who suddenly has problems.

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1) Inform people ahead to prepare the things needed before hand and also ensure that they are doing so

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1) better management of facilitators
2) notice boards with instructions located at various places

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1) Staggered arrival time for spectators

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1)Put a banner of where people is suppose to go to

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Provide more constant reminders while the spectators are queueing

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have more stations with more people

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put up notice boards with instruction to inform about the things the spectators are supposed to do

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Have 2 people (in case 1 needs to go to toilet) who can be alert and think fast at each of the stations.

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Have a central mangment area where all staffs need to report and reply to the situations though maybe phone?

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Stagger the arrival timing, and also put more banners to remind people to prepare the things needed for check-in to minimise crowd jam

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put up signs/banner along the pavement to constantly remind the spectators of the things that they are suppose to do/take out

assign volunteers along the queue to ensure that spectators have their tickets ready

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Set up different stations at different places so lesser people will be at each station

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Put up signboards to remind people of the Do’s and Don’ts

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4 Slides Min
1st. - What is the issue ( Ang Yu)
2nd. - U addressing the issue (Agnes)
3rd. - U sharing possible suggestion (Qi Yang)
4th - WHAT THE GROUP WANTS TO DO (MIN)

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Crowd Jam

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NDP Security Checkpoint