# data[].attributes.body
- Apologize to them.
- Ask them for any solution.
- Discuss their concerns.

# data[].attributes.body
- Use open questions, so the patients can express their worries.
- Ask them about their concerns.
Ask, "How can I help?"

# data[].attributes.body
- Identify the cause of the silent.
- Identify cultural barriers.
- Ask the patient if there is any reason for him/she to be silent.
- Reassure them and help them trust you.

# data[].attributes.body
-  Terminate the relationship-
- Refer to another professional.
- Ask a colleague to be with you in the exam room.

# data[].attributes.body
- The type of patient that asks you out and keeps insisting even before you told her/him that it´s unprofessional. This patient might even try to make physical contact.

# data[].attributes.body
- The kind of patient that gets angry because you don´t treat him right away, or because you take longer than expected with a patient.

# data[].attributes.body
- The kind of patient that doesn´t talk that much, because he/she is afraid or shy, or because they don´t understand you.

# data[].attributes.body
- The kind of patient that thinks he/she knows everything or better or that demands an specific treatment.