# data[].attributes.body
Bye

# data[].attributes.body
It was a pleasure Miss Hathaway, thank you for calling AT&T, have a nice day! Good bye!

# data[].attributes.body
No thank you .. that's all

# data[].attributes.body
Perfect!! Is there anything else I can assist you with?

# data[].attributes.body
Okey, thank you very much for helping me.. I' will buy another cellphone tomorrow.

# data[].attributes.body
That's it, your phone has now been locked and factory reset, so when you get your new phone, the information you entered via your email will remain saved which you only need to confirm.

# data[].attributes.body
Ok perfect.. Go ahead

# data[].attributes.body
I understand, I that case, I will proceed to block the phone so that it cannot be used by another person and we will do a factory reset so that any information entered will be deleted, all this process I will do in the system so allow me a moment in the call please.

# data[].attributes.body
Ok I lost my cellphone and I have all my personal accounts with my bank information so I want to remove my account.

# data[].attributes.body
Thank you and now Can you give me some details about the request?

# data[].attributes.body
Ok my birthday is on 11/27/1996 and my addres is 6321 Pensacola CA..

# data[].attributes.body
Don’t worry, well, I have it now, Can you confirm with me your date of birth and also your billing address please?

# data[].attributes.body
Ok but don't take too much time...

# data[].attributes.body
Thank you very much, let me load your account information and then we can continue, for security reasons I will need confirm some other information ok...

# data[].attributes.body
Of course.. H as in House A as in Apple T as in Table, H as in House again, another A as in Apple, W as in Watch, A as in Apple and Y as in Yellow.

# data[].attributes.body
Could you spell your last name please?

# data[].attributes.body
Yes, it is Betty Hathaway and my number is 111-222-456

# data[].attributes.body
Ok, Let's star, May I have your full name and also your phone number please?

# data[].attributes.body
Not a problem my friend, go ahead.....

# data[].attributes.body
Definitely Miss, I will be more than glad to assist with your request, in order for me to assist you, I will need to gather some information to fill the request.

# data[].attributes.body
Hi, my name is Betty and I want to know If you can help me with my account, I need to know, How can i remove an account from my phone, I lost my phone yesterday and I'm afraid that someone will find it and access my account and steal my information because I have my credit cards information on that account, Can you help me please?

# data[].attributes.body
Thank you for calling AT&T, This is John from IT Department, How can I help you today?