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Course Name: Basic office English

Students/Participants: 5 to 10

Field of study/work: business English

Duration: 3/4 months

Time of the lessons: 2hs.

Frequency: 3 days per week

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Noticing the need to develop specialized business skills in English, it is why this course was designed. It is only normal that reality slaps us in the face when we start using English and working in the real world, because we realize we do not know that language and we need to master it if we want to keep our dream job.

The main objective of this course is to help students to introduce themselves into this unknown world little by little and the course focuses on giving them all the necessary vocabulary, grammar, writing, speaking and reading skills to surf any work situation like a professional.

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1.1 Personal information

1.2 Professional information

1.3 Resume international formats

1.4 How to write the perfect resume

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2.1 Dress code an expected behavior in an interview

2.2. How to introduce yourself

2.3 Formal greetings and correct conversation subjects

2.4 How to answer correctly the interviewer’s questions

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3.1 Phone call vocabulary and phrases

3.2 How to answer a phone call

3.3 hot to make a phone call

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4.1 How to create and enter an email account

4.2 email formats and types

4.3 how to write a formal work  email

4.4 How to answer a formal work email

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Crafting the perfect resume takes the right balance of information without oversharing. You know you need to highlight your work experience and education, but what personal information should be on a resume? How do personal details in resume sections help you land an interview? Looking at the different types of personal information can help you understand why you should include it and the importance of resume information.

Contact Info on Resume
Your contact information is about as personal as it gets, and it's necessary if you want potential employers to be able to get in touch with you. Listing different types of personal contact information clearly on the resume lets hiring managers contact you via their preferred method. Personal contact information on resume headers usually includes your full name, mailing address, phone number and email address. You can also include your website, LinkedIn profile, online portfolio location and similar pieces of information.

Personal Details to Skip
Sometimes, you can share too much personal information in resume writing. Never include your Social Security number or birth date on your resume. A potential employer doesn't need that information during the recruiting and interview phase, and adding it puts you at risk for identity theft.

Personal Information
Other than your name, credentials, address, email and phone number, don't include personal information in your cover letter. Your cover letter shouldn't contain unnecessary information that can prompt the reader to make assumptions about your suitability for the job. Exclude your religion, marital status, race or national origin. The only exception to including personal information is if the job posting indicates something like "veterans encouraged to apply," or if your national origin would benefit the organization. For example, if you're applying for a job that requires interaction with businesses in Brazil and you are Brazilian, include your national origin to show that you are especially qualified.

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The work experience section of your resume is the most crucial component of your job application.

Want your resume to stand out from hundreds of candidates? You’ll need to give a stand-out answer to "Why should we hire you?". In other words—instead of showing what kind of work you did, prove how well you handled it.

How many jobs to list on a resume?

How far back your resume should go depends on how experienced you are. Have a look:

How much work experience to put on a resume?

Senior-level candidates: List up to 15 years of relevant work experience.

Junior- to mid-level candidates: Include detailed job descriptions of relevant positions in your field and a brief mention of other positions: internships, temporary gigs, freelancing.

Entry-level candidates: List and describe experiences from all paid work you’ve ever done, including internships, part-time or temporary work, freelancing, independent projects.

Candidates with no professional work experience: Include all paid and unpaid work experience: roles in student organizations, practicums, unpaid internships, volunteer experience.

To see more examples and information, check the next link:
https://zety.com/blog/work-experience-resume

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The work experience section of your resume-the part where you describe your past jobs-is the most crucial component of your whole job application.

I mean it.

When employers ask for a resume, they're basically asking about your work history and nothing else.

The twist?

Recruiters and hiring managers know what you did in general. Your job title more or less sums that up.
If you want to stand out from hundreds of other candidates, you need to highlight your achievements, not just outline your duties and responsibilities.
In other words-instead of showing what kind of work you did, prove how well you handled it.

Plus, if you want your resume to land you an interview almost every time you send it, you need to personalize every job description to match the requirements of the vacancy you're applying for.

Sound difficult and time-consuming?

Don't worry. There's an easy, step-by-step formula to do it in no time.
This guide will show you:

How to write a resume job description better than 9 out of 10 others.

Sample resume job descriptions you can adjust and use today.

The best template and format for listing your work history on a resume.

How to describe your work experience to highlight your achievements.

The easiest way to make your resume work experience section match the job offer.

Ready? Have a look at this sample resume work experience section for a customer service position made with our resume builder. What do you think makes it so special?

Work Experience on a Resume-Job Description Sample

Sample Job Resume with Work Experience

Sample resume work experience section made with our resume builder. See 20+ templates and create your resume here.

One of our users, Nikos, had this to say:

[I used] a nice template I found on Zety. My resume is now one page long, not three. With the same stuff.
Create your resume now
Note: We have designed all our resume templates to be ATS-scannable.

Did our example seem intimidating? Think you've got no relevant experience to show off yet? We've got you covered. See this guide and learn all you need to know about writing a resume without work experience: First Resume with No Work Experience: Sample and Step-By-Step Guide

Right, so you've seen a killer resume work history section. Now, let's break down what makes it so great and how you can write equally stunning resume job descriptions yourself.

Table of contents:

1

How Far Back Should Your Resume Work Experience Section Go?

Let's start with the some very important basics.

How many jobs to list on a resume?

That depends on how experienced you are. Have a look:

How much work experience to put on a resume?

Senior-level candidates

List up to 15 years of relevant work experience

Junior- to mid-level candidates

Include detailed job descriptions of relevant positions in your field and a brief mention of other positions: internships, temporary gigs, freelancing

Candidates with no professional work experience

Include all paid and unpaid work experience: roles in student organizations, practicums, unpaid internships, volunteer experience

Pro Tip: If you've just graduated or if you have very little professional experience, put your resume job descriptions below your education section. This will help you put your best foot forward.

You've probably noticed I stressed the word relevant.

Here's what I mean by that-

Remember the candidate from our example above? She's looking for a job in customer service, so she put descriptions of her past customer service positions on her resume. A no brainer, isn't it?

At the beginning of her professional career, she worked as a waitress for 4 years.

Now, a "customer service representative" is obviously not the same as a "waitress." And yet, these two jobs have a lot in common.

That's why our candidate included her waiting job and, in the job description, listed only duties and achievements to the customer service position she's trying to land.

Have a look:

Work Experience on a Resume-Sample Entry for a Customer Service Rep
Waitress
Pizza Hut, Newark, NJ

2005-2009

Worked passionately in customer service in a high-volume restaurant.

Completed the F.A.S.T. customer service training class.

Maintained a high tip average thanks to consistent customer satisfaction.

Alright, but what if, at some point of your life, you've had a job that had literally nothing in common with the career you're aiming to pursue now?

Or what if you had a three-year employment gap right after graduation?

Gaps and Flaws in Your Resume Work Experience Section-Do They Matter?

This study published by the American Economic Review has shown that, contrary to what most experts believed back in the 90s:

Even long-term spells of unemployment or irrelevant experience don't matter for employers if they have been followed by professional experience in your field.

Current employment gaps have no impact on the success of your job application if you've been unemployed for no longer than 9 months.

Contemporary employment gaps over 9 months can hamper your chances only if you're seeking medium/low skill jobs.

Long story short-

You might have been told that employment gaps are always "red flags" for recruiters or that you should try and camouflage them in the work experience on your resume.

It's not true. Especially after the 2010s rise in unemployment, employers realize that it takes more time to find a perfect match between a job seeker and an organization than it used to 20 years ago.

One final thing to keep in mind before starting to write your killer resume job descriptions?

Can you put volunteer work under work experience?

If you've got at least 5 years of paid work experience, omit job descriptions of your volunteer gigs. You can add them in an additional section of your resume.

Don't have extensive work history to showcase on a resume? Include volunteering in your main experience section.

2

The Only Proper Template for Your Resume Job Description

I can't stress that enough-your resume work history section is your most valuable real estate.

This study proves that 91% of recruiters want candidates to have professional experience.

Another report has shown that more than two out of three recruiters find the work experience section the most vital.

So-
You need to make it easy for them to spot this section within a split second and grasp your value immediately.
Here's how to list work experience on a resume step by step:

Label your work experience section with one of the following titles:

Work Experience

Experience

Employment History

Work History

Make the section title larger than the rest of your job descriptions. Write it in bold or with ALL CAPS.

Just below your resume summary if you have a lot of professional experience.

Below your education section if you're a fresher without extensive work history.

Start with your current or most recent job.

Follow it with the previous one, then the one before it, and so on.

This way, you'll put your best foot forward-the pinnacle of your career, your most recent job, will get the most attention.

Listing your jobs in chronologically descending is the cornerstone of the classic reverse-chronological resume format. It's ideal for most job seekers, with very few exceptions. Double-check if it's right for you with our handy guide: 3 Resume Formats: Pick the Right One for You

At the top of every job description, put:

Your job title

Company name and location

Dates worked

Like this:

Resume Work Experience Example-Heading
Administrative Assistant
Boston Consulting Group, Philadelphia, PA

2011-2018

Pro Tip: You can start each entry with either your position or the company name. That's of little consequence. Just remember to be consistent with your layout. The same goes for dates of tenure. If you choose to left-align dates, left-align all of them. Don't make recruiters search and guess.

If you've been promoted or held multiple positions with the same company, you don't necessarily have to create separate entries for each position.

If your duties for these two positions were similar, stack your job titles and add one set of bullet points. Like this:

Sample Resume Job Description With Promotions
Company Inc.
January 2012 - Present
Store Manager
January 2013 - Present
Assistant Manager
January 2012 - January 2013

Mention Promotion

Responsibility

Achievement

Were your duties vastly different? Add each title as a separate subheading followed by a list of bullet points.

In each bullet point, try to focus on your quantifiable achievements, not just duties and responsibilities.

Your current job should have the most bullets and the most detail. As you go back in time, limit the number of job description bullet points and add only the most relevant duties and achievements.

Don't write about every task you've performed. Make each resume bullet point earn its place. Customize or tailor every job description to the responsibilities listed in the job ad.

What do I mean by tailoring?
When reading the job description included in the ad, look for keywords related to your responsibilities. Mark them or note them out.

If you see duties that you've performed, include them in your resume job description bullet points.

Have a look at how this works in practice.
Let's say there's a job ad for a programming position that requires candidates to:

Provide mobile application project design and development (1)

Meet with members of technical staff, business owners, and other stakeholders (2)

Design and communicate project requirements (3)

Review test results and direct further development (4)

Mentor less experienced staff (5)

Now, let's see a customized example of a job description for a resume: Java Programmer
Black Knight Financial Services, Jacksonsville, FL

2010-2018

Designed and developed up to 10 applications projects per year.(1)

Designed project requirements(3) in cooperation with data analysis teams.

Participated in project meetings(2), with technical staff members, business analysts, and external stakeholders.

Trained and mentored(5) over 15 junior programmers and developers.

Key achievement: Developed a test automation(4) tool that reduced testing time by 55%.

See?

The candidate didn't cram his work experience section with all his previous duties. Instead, he listed only those that show he'll handle his prospective responsibilities with ease.

Pro Tip: Resume: bullet points or paragraphs? Bullet points are a better choice 99% of the time. They help you save space and make it easier to be brief and to-the-point. Use paragraphs instead of bullet points only if you're writing an academic CV, not a resume.

In your each of your resume bullet points, relevance is key. Research has shown that almost 40% of recruiters automatically dismiss resumes that are generic and not tailored the position.

Here's a piece that will help you become a resume tailoring pro in 5 minutes: Resume Tailoring: The Easiest Way to Customize Each Resume You Send

But that's not all-

Have another look at the example above. There's this one part that stands out like Wonder Woman in a neon A-Line skirt. For the finishing touch on your resume job description...

It will work like a magnet for recruiters' eyes.

In it, mention something you cannot afford your prospective employers to miss.

Use the Problem-Action-Result (PAR) method to describe your success.

Here's how the PAR formula works. Remember the sample job description above?

Key achievement: Developed a test automation tool that reduced testing time by 55%.

Problem? Testing took too long.

Action? Developing a new tool.

Result? Testing time cut in half.

Before we move on, here's a quick recap of how to list jobs on a resume the right way.

How to list work experience on a resume?

"Work Experience," "Work History," or "Employment history"; In bold or ALL CAPS; larger font size

And here's some good news-

Our resume builder (you can create your resume here) will give you tips and examples on how to write your resume work experience section. Or any section for that matter. You can copy the examples to your resume, customize, and save a lot of time.

Inside our resume builder, you will find expert tips and examples for your resume.

Alright. You've learned the basics.

Do it our way and you won't have to sweat what to include on your resume or whether a two-page resume will backfire.

Time to take your resume writing to the next level and learn how you can make the most of every single resume bullet point you fire.

3

Resume Bullet Points-How to Make Each One a Killer

Most job seekers spray their resumes with randomly shot resume bullets that are bound to miss the target.

Sound familiar? If you've ever phrased your resume bullet points like this, you've probably squandered the chance for landing an interview many a time.

Don't let that chance slip ever again.

How to write resume bullet points?

Start with an action verb.

Follow it with a description of a specific duty.

Make a quantifiable point highlighting your achievement.

For instance:

Negotiated (action verb) with office supplies vendors (specific duty), saving the company $12,000 annually (quantified achievement).

Now, let's break down the three key steps to firing explosive resume bullets with sniper's precision.

Begin each resume bullet point with a verb in active voice. Don't say you were "responsible for doing this and that." Say that you "did" it. Simple as that.
See these sample bullet points from a project manager resume job description: Resume Job Description Bullet Points-Examples

Responsible for managing Lean Training project to improve quality, and decrease costs.

The difference is clear, right?

For recruiters, the right example would work like a triple espresso shot. The wrong one would just make them go "YAWN!"

Pro Tip: Use the past tense ("managed," developed," "supervised") for descriptions of your past jobs. For your current job description, stick to present tense.

Use the Problem-Action-Result method for each resume bullet

Remember the PAR formula from the "Key achievement" subsection?

You can use it in every bullet point.

Have a look.

Sample Resume Job Description Bullets

Implemented new training programs for circulation and access services librarians which resulted in cutting the full training time by over 40%.

Problem? Training librarians took too much time. Action? Implementing new programs. Result? Training time cut almost in half.

Commended for creating the in-house newsletter to communicate management's vision. Reduced email back-and-forth by 35%.

Problem? Poor internal communication. Action? In-house newsletter. Result? Back-and-forth emailing reduced by over one third.

Pro Tip: Do you put periods after bullet points on a resume? Yes. Resume bullet points are sentences. You should end them with a full stop.

You get the drill, right? Now, for the final bullet point strategy you need to learn-

Numbers pop.

Which of these resume job descriptions would you more likely believe?
Resume Job Description Bullet Points-Examples

Redesigned the e-commerce sales funnel through A/B testing, resulting in increasing monthly revenue by 112%.

A startling contrast, isn't it?

Any numbers that help estimate the impact of your work have to appear in your resume job description bullets.

I know what some of you are thinking.
"That looks great and all, but I just don't work with hard numbers that much."
You do.

More than you think. Even if you can't give exact figures to describe your work, you can rely on one of the following ways to quantify your accomplishments:
How many people were on your team? How many employees have you supervised? How large were the budgets you've handled?
All these things are super important to employers. And you can use numbers to better present them.

(Making money for your organization matters. But it's not the only quantifiable metric you should mention.)

See this example from a marketing manager resume.
Sample Resume Bullet Points-Job Description

Collaborated with business development and sales teams (18 colleagues in total) to ensure company-wide branding consistency for our clients.

Trained and mentored 10+ marketing interns to reach permanent junior marketing positions.

Supervised all creative and technical aspects of national marketing campaigns with budgets over $300,000.

How much work were you able to complete in a given period of time? How often did you perform certain tasks?
Again, these things can and should be quantified.

Have a look at another sample taken from a customer service resume work experience section.
Customer Service Officer Resume Job Description Bullet Points

Resolved 150+ user tickets weekly.

Designed social media posts: 4 per week on Facebook, 6 per week on Instagram, 1 per week on LinkedIn.

Coordinated the daily newsletter sent out to our 50.000+ subscribers.

Can't figure out the exact number? Estimate.
Sample Resume Job Description Bullet Point
Introduced new data security procedures, resulting in no data breaches for 29 weeks, saving $5.000-8.000 monthly.

It will grab attention.

But keep in mind that you'll probably be asked about the reasoning behind your estimate during a job interview so don't hazard some wild guesses. Make your estimates well-informed.

Pro Tip: Do your best to fit every resume bullet into a single line. Can't always do that? It's fine. But consider moving bullets that spill over to the bottom of your job description.

And there you have it. All you need to know to make a stunning resume job description.

But-

Your work experience section is not the only thing that matters on your resume. Learn all other tricks of writing a job-winning resume from our comprehensive guide: How to Make a Perfect Resume For Any Job

Want to see more examples of resume job descriptions and bullet points for your profession? Find a dedicated guide that will answer all your questions here: 99+ Resume Examples For All Professions

The work experience section on your resume is the thing that can make or break your chance of landing your dream job.

Your resume experience bullets are your ammo, but you need to be a sniper rather than spray the employer from an Uzi and hope for the best.

This is how to write your resume job descriptions step by step:

Start with your current or most recent job.

Follow it with the one before it, then the previous one, and so on.

Include your job title, the company name, and dates worked.

Add up to 5 bullet points that summarize your achievements.

Tailor your work experience section to the job opening-focus on your most relevant responsibilities and duties.

Use action words and quantify whenever possible.

All check? Then you're already well on your way to landing your dream job.
Got any more questions? Need further help? Want to chat about writing your resume? That's great cause I can't wait to hear your thoughts! Drop me a line in the comments and I'll get back to you double-quick.

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Work Experience on a Resume: Job Description Bullet Points Samples

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The work experience section of your resume-the part where you describe your past jobs-is the most crucial component of your whole job application. I mean it. When employers ask for a resume, they're basically asking about your work history and nothing else. The twist? Recruiters and hiring managers know what you did in general.

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Format

Refrain from using anything other than a business letter format for your resume. And unless it's absolutely impossible for you to access a word-processing application or a typewriter, never send a handwritten cover letter. When you're composing a cover letter, it's not the time to experiment with unusual letter formats or fonts. Stick to a standard business format for your letter and use a common font, such as Arial or Times New Roman in a 10- to 12-point font size.

There are 3 common resume formats: reverse-chronological, functional, and combination (or, hybrid).

The reverse-chronological format is the most popular one in 2022, and we always recommend you to go with that one.

A functional resume focuses more on skills rather than work experience and is usually used by career changers or students.

A combination resume is a mix of functional and reverse-chronological formats and puts equal emphasis on work experience and skill-set.

Both functional and combination resumes are not too popular, and applicant tracking systems have trouble reading them.

In the next link you can find more information and you can create your own winning resume generator:

https://novoresume.com/career-blog/resume-formats#:~:text=The%20best%20resume%20format%20is,as%20most%20people%20use%20it.

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There are 3 common resume formats you can pick from:

Each of these formats has its own pros and cons, and the format you end up picking will have a significant impact on your job search.

And in this guide, we're going to teach you how to pick the right resume format for you.

What Are The 3 Main Resume Formats

Resume Format Pros and Cons

How to Choose a Resume Format

7+ Essential Resume Formatting Tips

5 Free Resume Templates (You Can Steal)

Resumes 101 - What You Need to Know to Create a Convincing Resume

Resume Format FAQ

So, let's get started!

What Are The 3 Main Resume Formats

As we mentioned before, the 3 main resume formats are:

1. Reverse-chronological - This one's the most common and practical resume format. A reverse-chronological resume lists your work experiences and skills in reverse-chronological order.

2. Functional - The functional resume is also known as the skills-based resume. What differentiates this format from the other two is that it focuses more on your skills rather than your work experience.

3. Combination (or, hybrid) - As you probably already guessed, this one's a combination of the other two formats. It focuses on both skills and experiences.

Here's what you need to know about each of these resume formats.

#1 - Reverse-Chronological Resume Format

As we mentioned before, the reverse-chronological resume format is the most popular format in 2022.

It usually looks like this:

And here's what you'd include in a reverse-chronological resume:

1. Contact Information - Your name, phone number, location, and email address. In some cases, you can include useful links, such as a LinkedIn or GitHub profile.

2. Resume Summary or Objective - A brief 2-4 sentence summary of your work experience, or your objective for applying for a given position.

3. Professional Title - Your title. This should mirror the exact position you're applying for.

4. Work Experience - Your work experience in reverse-chronological order. When possible, talk about achievements over responsibilities.

5. Skills Section - Skills relevant for the position you're applying for.

6. Education - Your educational history. Pro tip - if you have a B.A., feel free to skip on your high school education.

7. Optional Sections - Sections like volunteering, projects, portfolio, hobbies, etc. While they're not a game-changer, they can help fill up some space on your resume.

#2 - Functional Resume Format

This resume format has also been called a skills-based resume format. Here's what it looks like:

As the name suggests, a functional resume focuses more on skills rather than work experience.

It's mainly useful for recent graduates or career changers since your work experience is not the main focus of the resume.

1. Contact Information

2. Resume Summary or Objective

3. Professional Title

4. Skills Summary

5. Additional Skills

6. Work Experience

7. Education

As you can see, the main difference from a reverse-chronological resume is that the focus of the functional resume is the Skill Summary (or Areas of Strengths in the example above) section.

And it looks like this:

Over 10 years of experience in the service industry as a bartender, waiter, and bar manager

Extensive knowledge of cocktails, alcoholic beverages, wines, and run-of-the-meal restaurant offerings

Experience managing a team of 3 bartenders

Ensuring that the bar is stocked at all times

The point of a skill summary is to sell your skill-set rather than your work experience. The above summary, for example, could be that of a bar manager looking to apply for the position of a restaurant manager.

While it's clear that the person does not have experience as a restaurant manager, the skill summary shows how his skills would make him a great candidate.

The pros and cons of a functional resume are as follows:

#3 - Combination (Or, Hybrid) Resume Format

The combination resume format, also known as the "hybrid," is a mixture of the functional and reverse-chronological formats.

It also comes with a skill summary section, but there's a greater focus on the work experience.

The typical sections you'd find on a combination resume are the same as that of a functional resume, the main difference being the focus on work experience.

1. Contact Information

2. Skill Summary

3. Additional Skills

4. Work Experience

5. Education

A functional resume can have zero or minimal work history, while a combination resume puts equal emphasis on both.

Usually, the combination resume is for candidates with extensive work experience, who need a way to emphasize more work experience and skills with less space.

How to Choose the Best Resume Format

Now that we've covered all 3 of the common resume formats, you're probably wondering which one's the right for you.

Here's what we recommend:
In 99% of the cases, we'd recommend going with a reverse-chronological resume format.
In 2022, it's the most common and useful format:

Applicant tracking systems can read it without any problems.

All recruiters and hiring managers are familiar with this format.

Whether you're a recent graduate or a senior professional, it's the easiest format to work with.

The only case we'd recommend going with a functional or combination resume is if you're a career changer, and even then, it's still quite risky.

True, a combination or hybrid resume will help you emphasize your skills over work experience. However, both of these resume formats are not really that popular in 2022.

There's a good chance that the applicant tracking system won't be able to read your resume and automatically discard it - after all the time you put into creating the resume!

At the same time, recruiters might just not be familiar with these resume formats, or think that you're just trying to hide the fact that you're not experienced, and disqualify you based on that.
So, rule of thumb - when in doubt, go for the reverse-chronological resume. Looking for CV writing tips instead? Here's our full guide on how to write a CV!

7+ Essential Resume Formatting Tips

1. Want to avoid all the hassles of formatting your resume? Just use an online resume builder. The software will help structure your resume, and all you have to worry about are the contents!

2. Don't go over one page. The resume should be a summary of your work experience, not your entire life story.

3. Use standard section headers. E.g.: your work experience should be called just that - "Work Experience," and not "work history." The reason for this is that applicant tracking systems look for these headings to pull information from.

4. Pick a resume font that's going to help you stand out. We recommend Ubuntu, Roboto, or Overpass.

5. Structure your work experience section as follows: Company Name, Location, Job Title, Start and End Dates, Responsibilities and Achievements.

6. Speaking of responsibilities and achievements, list those in bullets. Prioritize achievements over responsibilities, and don't go over 6-8 bullets per position.

7. Save your resume as a PDF or a Docx. Both formats can be read by applicant tracking systems. Whatever you do, don't submit a JPEG of your resume!

5 Free Resume Templates (You Can Use Right Away)

Picked your resume format? Awesome!

Now, the next thing you need is an easy-to-read, professional resume template.

Here are some of our best templates (you can steal!):

#1. Simple Resume Template

Looking for something Simple, yet professional?

Try out our Simple resume template - it's well-designed, skimmable, and an all-time recruiter favorite.

College is the perfect resume format for a recent graduate.

It has a bit more emphasis on skills than work experience, but it doesn't overdo it, like the functional resume format.

#3. Professional Resume Template

The Professional is one of our all-time favorite resume templates - we created this one in collaboration with several recruiters.

It's easy to read and skim, and recruiters can find whatever information they're looking for in a snap!

#4. Modern Resume Template

Want your resume design to stand out? Then Modern is the way to go.

It comes with a traditional structure and formatting of a traditional resume, with some creativity sprinkled on top.

Applying for jobs in the creative industry?

Then our Creative resume template is the perfect choice for you.

This template is perfect for careers in marketing, advertising, design, and other creative fields.

Resumes 101 - What You Need to Know to Create a Convincing Resume

Picking the right resume format is just the first step in creating a convincing resume.

Want to learn how to make a resume that lands you the job?

Check out some of our best career resources:

The Jobseeker's Odyssey - This one's our flagship e-book. It covers literally everything you need to know about job-search: how to make a resume, how to write a cover letter, how to apply for jobs effectively, what are the most common job interview questions, and a LOT more. The book is jam-packed with value, and illustrated, making it an extremely easy read.

How to Make a Resume - Our comprehensive guide on how to make a resume, from A to Z.

Interview Questions And Answers - Having a hard time with job interviews? This guide features ALL the most common job interview questions out there.

How to Write a Cover Letter - Our ultimate guide on writing a cover letter (free templates included!)

50+ Resume Examples - Need some inspiration with your resume? Check out our resume examples for 50+ different positions and fields.

43+ Resume Tips - A complete list of all our resume tips, ordered by importance.

26+ Interview Mistakes - Whatever you do, avoid making these common interview mistakes.

And of course, for more industry-leading job-search advice, make sure to follow our career blog!

Resume Format FAQ

Do you still have some questions about resume formatting? We'll get them answered here!

Here's why:

See, if you use text editor, you could spend hours trying to format your resume, but the moment you make a tiny design change, the whole resume layout gets completely messed up!

Using a resume builder, on the other hand, comes with a ton of benefits:

Recruiter-friendly layout. All of our resume templates are created with recruiters in mind - they're extremely easy to read and skim.

Easy to build. Our resume builder is extremely easy to use. All YOU have to do is fill in the content - we take care of all the resume formatting.

ATS-friendly. Applicant tracking systems can read our resumes perfectly fine, ensuring that you don't get automatically disqualified when applying for positions.

Free (with premium features). Our base builder is completely free without any hidden paywalls! If you're looking to upgrade the resume design, though, or get access to several awesome features, you can always upgrade to Premium.

Want to give it a go?

Worried about the fact that you don't have any work experience? Here's the thing - for most entry-level positions or The whole "you need work experience to get work experience" saying is a lie. No recruiter expects an entry-level candidate to have any experience! internships, you're NOT required to have any work experience.

Key Takeaways

Now, let's do a quick recap:

There are 3 common resume formats - reverse-chronological, functional, and combination (or, hybrid).

The reverse-chronological format is the most popular one in 2022, and we always recommend you to go with that one.

A functional resume focuses more on skills rather than work experience and is usually used by career changers or students.

A combination resume is a mix of functional and reverse-chronological formats and puts equal emphasis on work experience and skill-set.

Both functional and combination resumes are not too popular, and applicant tracking systems have trouble reading them.

Suggested Reading:

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3 Best Resume Formats for 2022 [W/ Templates]

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There are 3 common resume formats you can pick from: Each of these formats has its own pros and cons, and the format you end up picking will have a significant impact on your job search. And in this guide, we're going to teach you how to pick the right resume format for you.

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Your resume is arguably the most valuable piece of paper for your career. But this document can be daunting for many. Maybe you’re not sure how to fit in all your information onto one page. Maybe you’re not sure about the right way to format and write your resume. Maybe you don’t even know what the heck a resume is!

1. Pick Your Format

Before you start typing one single thing, you have to decide what you want the overall resume to look like.

Resume builders can be helpful for this step—they’ll take all your basic information and organize it for you, eliminating some of the legwork. You can also use a pre-made outline, such as one of these free Google Docs templates.

But it’s often safest to start with a clean slate all on your own and eventually upgrade to a more advanced layout. (If you'd still like a place to write all the relevant information before you get started, check out our resume outline.) This allows you to course correct, edit and re-edit, and choose a resume format that best fits your particular situation (after all, not everyone has a career trajectory that’s easy to compartmentalize).

In general, you’re most likely to cover and/or include sections on the following:

Your work experience

Your non-work experience, including professional organizations, community involvement, or side projects

Your education and certifications

Your skills (specifically hard skills) and interests

So how do you format and organize all of that information?

By far the most common (and safest, if you’re not sure which route to take) option is reverse chronological order. This means you organize your experiences from most recent to least recent. So your work experiences would go above your education, and your current role would go above previous roles you’ve held. This of course has its exceptions—maybe you went back to grad school between jobs, or your most recent role is irrelevant to the job you’re applying for. So the whole page may not be exactly in reverse chronological order depending on your situation. It’s just a guideline.

There’s also something called a functional or skills-based resume. This is used pretty rarely, mainly with career changers and those with limited or complicated work histories. It gets its name because it’s primarily about listing your skills rather than experiences, and showcases them above your work history and education.

You can also opt for a combination resume, which is a mix between a reverse chronological resume and skills-based resume. It highlights your skills at the top, but allows just as much room below to cover your job and school experience.

Use caution when choosing these two formats: “Combo and skills-based [resumes] can be hard to follow, because [they force] the reader to hunt for connections between your skills and experience, and [don’t] provide the full context of your work,” says Muse Career Coach Angela Smith, founder of Loft Consulting. “I’ve also heard a lot of recruiters say that they automatically discount skill-based resumes because they feel the candidate is trying to hide something. I don’t necessarily believe that, but I think it’s important for job-seekers to know that perception is out there.”

2. Start With Your Basic Information

Your contact information should always go at the top of your resume. In this header you’ll want to include anything that could be helpful for a recruiter to get in touch with you. Usually, this means adding in:

Your full name (preferably the name you use across the web)

Your phone number

Your personal email address

You might also choose to include other basic information, such as your LinkedIn or personal website URL, your GitHub (for technical roles), your social media profiles (if relevant to the job), or your address. If you’re looking to move for a job, you may choose to leave out your address or write “open to relocating” to better your chances of getting an interview.

The key is to make this part as clear as possible. If a hiring manager can’t reach you, there’s no point in perfecting the rest of your resume.

3. Add in Your Work Experience

This section will most likely be the bulk of your resume. Even if you’re changing careers, employers still want to see where you’ve worked, what you’ve done, and the impact of that work to get a sense of your background and expertise.

Your “Work Experience” might be one entire category, or you might choose to break it up into “Relevant Experience” and “Additional Experience” to highlight the jobs that are most important for hiring managers to focus on. Either way, you’ll almost always want to have your most recent experience at the top and your older experience down below.

Within your work experience, you’ll want to include each official job title, the company (and possibly its location), and the years you worked there. Below that, you’ll add in two to four bullet points explaining what you did in that job, the skills you built and exercised, the tools you used, and the results of what you did. If you accomplished a lot during your time there, focus on the responsibilities that made the most impact or you’re the most proud of, as well as the ones that best align you with the job you’re applying for (more on that in the following sections). It’s key here to list, if relevant, quantitative as well as qualitative accomplishments.

Your resume bullets should be in past tense if you’re referring to past jobs and present tense if you’re talking about your current roles. In addition, your bullets should always start with a strong action verb that best describes what you did. And if you have examples of your work, consider hyperlinking them here as well.

If you have a ton of experience and this category is starting to run long (read: over one page), consider kicking out your oldest jobs unless they’re super relevant to the job you’re applying for, or extra impressive for your field.

Not sure where to start? “It’s helpful to do a brain dump and create a document that has everything and anything you consider as experience or an achievement,” says Yurovsky. From there, she explains, you can start to whittle down what is and isn’t important. And you can refer to this document later if you ever decide to update your resume for a specific role.

4. Consider Including Volunteer Work or Other Experience

Anything you’ve done that’s not work experience—your side gig, volunteer work, special projects—can be hosted under clearly-labeled sections (“Volunteer Experience” or “Activities,” for example). Depending on how robust your work experience is, these things may be worth including, particularly if they’ve helped you level up your skill set or better align you with your dream job. Plus, they make you look that much more well-rounded, passionate, and hardworking.

If you’re a recent grad, you might also build out a section for on-campus activities, such as clubs, organizations, or leadership experience. This can be a great supplement if you’re lacking in the jobs department. You can frame these just as you would professional jobs—including your title, the organization’s name, and bullets describing what your role was and what you accomplished.

5. Don’t Forget Your Education

If you’re still in school or just graduated, your education can go at the top of your resume, but for pretty much everyone else, this goes near the bottom. Most people include their school, graduation year (for folks less up to about a decade out of school), major, and degree. Brand-new grads might also write in their GPA, honors and awards, study abroad, thesis, or other notable achievements. But keep this section super simple, as you don’t want it to take up too much space over your work experience.

It’s possible you have unique education experience, such as taking an online course or certification. If you did this specifically as a way to boost yourself within your industry, definitely include it. Again, list everything more or less reverse chronologically—so a grad school degree would go above an undergrad degree, and a more recent relevant online course would go above that.

6. Top It Off With Some Skills and Interests

The skills section of a resume gets a bad rap, but it’s just as important as the rest of the stuff you include. It’s a quick list a recruiter can scan to see if your skill set aligns with what they’re hiring for. And it’s super ATS-friendly (ATS stands for “applicant tracking system,” the robot that in some cases reads your resume before a human does) because it allows you to add in keywords the machine is scanning for.

Usually this section goes at the bottom of your resume, but in special cases—such as a skills-based resume or when someone’s switching fields—you may place it further up.

What exactly do you throw in here? You’ll want to list any hard skills and applications you’re familiar with (Photoshop, SEO, JavaScript, to name a few examples), and, if relevant, your level of expertise. Avoid including soft skills here, like time management or public speaking—save those for your bullet points instead.

Be strategic when filling in your skills. Don’t list things you actually couldn’t do at a high competence level (I’m looking at those of you who say you’re “great” at Excel), and maybe nix skills that are completely irrelevant to the job you want. For example, you may not even need to include Excel if you’re applying for say, a design position, unless it’s listed as a job requirement.

Maybe you’re thinking, I’m a really good volleyball player, but that’s not a “skill,” right? No, it’s not, but it is a hobby. Adding in a hobby section at the bottom of your resume is underrated, and frequently a smart choice. It can be a great conversation starter with a hiring manager, and it can show that you’re a good culture fit—or a culture add—for the company. Also, it’s just a nice way to add in some of your personality. So tack on a bullet point listing out some of your interests, such as hiking, rowing, or crafting (no more than five to seven work-appropriate verbs), and you’re all set here.

7. Write a Resume Summary Statement (if Relevant)

You may have heard of a resume summary statement. They’re not super common, but they can be useful to include near the top of your resume if you’re looking to add clarity or context to your resume. If you’re a career changer, you might find a summary statement helpful in explaining your leap and tying your experience to your new path. Or if you’re a more experienced professional, you can use a summary statement to highlight a theme that brings your career trajectory together.

Overall, you probably won’t need a summary statement if your career is pretty linear and your bullet points do a great job of emphasizing what you have to offer in terms of skills and experience. But if you think it makes sense to include one, “Take the time to think about what the person reading your summary wants to know before you write it,” says McGovern. “Good summaries explain why you do what you do and how it can help. For instance: Merging a background in ABC, I help companies improve XYZ through 123. Summaries shouldn’t be any more complicated than that.”

So, taking McGovern’s example, you might say:

8. Tailor It to the Job (and the ATS)

Once you have your resume written out—you’ve broken down your work experience, tagged on some activities and additional experiences, and listed out your skills—it’s important to go back to the job description (or multiple job descriptions, if you’re applying to several similar jobs) and make sure that what your resume says matches up with the kind of candidate the employers are looking for. In other words, tailor it.

Let’s explain further. You’ll want to begin by tackling the ATS. This means combing the job description to see if individual words and phrases line up. What skills are they asking for, and have you listed them (so long as you actually have them)? What words are they using to describe their ideal hire, and do you use similar language in your resume?

Next, take a bird’s-eye view. If you were the hiring manager for the role, where on your resume would your eyes be drawn to? And what would you be looking for? Whatever you think will be most important for the recruiter, make sure it’s near the top of your resume, or otherwise emphasized.

Finally, dig into the role and responsibilities of the job. Does your resume reflect similar experience? If not, is there a way you can spin it so that it’s clear you’re capable of doing the job (and doing it well)?

9. Edit and Refine It

Please, please don’t just write your resume and shoot it out without giving it a second glance. Hiring managers may not spend hours browsing it, but if there’s one thing that sticks out more than anything else it’s a glaring typo.

The best approach? Write a rough draft, then leave and come back to it later with fresh eyes to give it an edit.

Cover the basics: Is your contact information correct and updated? Are you using the right verb tenses? Does everything look consistent and accurate in terms of spelling and grammar?

Then do some cutting if your resume’s quite long. It’s no longer a hard-and-fast rule that all resumes must be only one page—but consider it a smart guideline for most applicants, especially if you've got less than 10 years work experience. The exception is if you’re very senior or very established in your career; in this scenario, a two-page resume isn’t completely out of the question. Everyone else, read this article for advice on how to cut your resume down.

Formatting-wise, it’s key to consider a couple things. First, what font are you using, and is it legible (for a human and a robot)? When in doubt, go with one of these simple, but sleek, options: Arial, Arial Narrow, Calibri, Cambria, Garamond, or Helvetica.

Second, are you going to save it as a Word document or PDF? Neither option is wrong, although a PDF helps ensure that your formatting is maintained, no matter what type of computer the hiring manager uses to open the document.

Third, is your resume formatted in a way that it’s skimmable? If it’s feeling crowded or overrun with words, read this: 12 Tiny Changes That Make Your Resume Easy for Recruiters to Skim.

Once you’ve given it a few good looks, it may be worth sending it to a friend or colleague (or even a career coach) to get a second opinion. Don’t just have them edit it for spelling and grammar—they should dig into your bullets and offer feedback on whether or not your resume is showing you in the best possible light (it’s smart to also send them the job description for something to compare it to).

https://www.themuse.com/advice/how-to-make-a-resume-examples

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Your Step-by-Step Guide to Making the Perfect Resume

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With examples! Because who doesn’t love the real thing?

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CV vs Resume: Key Differences to Choose Between the Two

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CV vs Resume: Key Differences to Choose Between the Two

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https://zety.com/blog/cv-vs-resume-difference?utm_source=google&utm_medium=sem&utm_campaign=13139523293&utm_term=difference%20between%20cv%20and%20resume&network=g&device=c&adposition=&adgroupid=126067055167&placement=&utm_source=google&utm_medium=sem&utm_campaign=13139523293&utm_term=difference%20between%20cv%20and%20resume&network=g&device=c&adposition=&adgroupid=126067055167&placement=&gclid=CjwKCAjwoMSWBhAdEiwAVJ2ndp8TArKKQZ_d2XUuVvx4q5PcrQSnRwux6zKAxjDpjR7NuMNHokVaJRoCzf4QAvD_BwE

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What is a CV? Is it any different from a resume?

Why do some candidates apply with a CV and others use a resume? Is any of the two actually better than the other? Is resume just another word for CV, and vice versa?

In 5 minutes you'll learn everything you need to know about the CV vs. resume difference.
This guide will show you:

CV (Curriculum Vitae) definition and sample, and a resume definition and sample.

The difference between a CV and a resume compared.

When to use a CV and when to use a resume when applying in the US or Canada.

What CV stands for outside of North America and what document to use when applying internationally.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It's fast and easy to use. Plus, you'll get ready-made content to add with one click. See 20+ resume templates and create your resume here.
Create your resume now
Sample resume made with our builder-See more resume templates here.

One of our users, Nikos, had this to say:

[I used] a nice template I found on Zety. My resume is now one page long, not three. With the same stuff.
If you're just looking for the bottom line, here it is:
The Difference

A resume is a one- to two-page document presenting key facts about your professional experience, educational background, and skills. A CV (Curriculum Vitae) is a longer document that details the whole course of your career. A resume is used for job search, a CV-for academic purposes.

Not quite clear? See the detailed overview of a CV versus a resume below:

CV
What is a CV?
A CV (full form Curriculum Vitae which is Latin for "course of life") is an in-depth document which describes the whole course of your career in full detail. It's usually two- or three-page long but can just as well be laid out over 10+ pages, if necessary. A Curriculum Vitae contains details about your education, professional career, publications, awards, honors, and other achievements. In the USA and Canada, a CV is used only for academic applications: academic jobs, grants, research fellowships, etc.

To see what it looks like check out the CV example below.

Curriculum Vitae Sample

Want to save time and create your CV in minutes? Use our CV maker. Just fill in the blanks and have a perfectly formatted CV ready for download. See 20+ CV templates and create your CV here.

Sample CV made with our builder-See more templates and create your CV here.

For more examples and guidelines on how to write an American CV, see: How to Write a US CV for Academic Applications (Examples)

As you can see, what goes on a CV is very detailed and comprehensive: many sections, no bullet points, just plain text (after all, CV meaning is a course of life, no wonder it's that long!)

Below you'll see a full list of sections to put on a CV.

What to Include in a CV:

1. Contact Information

2. Research Objective, Personal Profile, or Personal Statement

3. Education

4. Professional Academic Appointments

5. Books

6. Book Chapters

7. Peer-Reviewed Publications

8. Other Publications

9. Awards and Honors

10. Grants and Fellowships

11. Conferences

12. Teaching Experience

13. Research Experience / Lab Experience / Graduate Fieldwork

14. Non-Academic Activities

15. Languages and Skills

16. Memberships

17. References

Before we show you a full resume/CV comparison, let's quickly define résumé.

A resume (or résumé, from French "to sum up") is a short, concise document used for job applications in the US and Canada. The purpose of a resume is to provide recruiters with a brief overview of the candidate's work history. A good resume should be targeted at a specific job and one to two pages long.

Have a look at the below example made with our builder in US resume format. The difference between a resume and a CV is clear, isn't it?

American Resume Sample

You can use our convenient Online Resume Builder to create a perfect American Resume. Simply pick one of our resume templates here.

If you want to learn more about how to write a job-winning resume, switch over to: How to Make a Resume for a Job (Samples & a Writing Guide)

Or check out a dedicated example of a resume for your job. We guarantee you'll find it here: 99+ Resume Examples for All Jobs in the World
What should be on a resume, then?
What to Include on a Resume:

1. Contact Information including Job Title

2. Resume Summary or Resume Objective

3. Work Experience

4. Additional Sections (Awards, Courses, Resume Publications, Licenses and Certifications, Interests, etc.)

So now you know how should a resume look, but before we move on, a technical thing that confuses many job seekers: How to type a resume?

What's the Proper Resume Spelling?

Although originally spelled "résumé" in French, in English both forms- "resume" and "résumé" -are correct.

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building a professional resume template here for free.

When you're done, Zety's resume builder will score your resume and tell you exactly how to make it better.

To sum up, then:

The Difference In a Nutshell

The difference between a CV and a resume lies in the length, layout, and purpose of these documents. CVs have no length limit; resumes are typically one to two pages long. A CV details the whole course of the candidate's academic career; a resume summarizes skills and work experience.

Difference between CV and Resume

All of the above holds true for the US and Canada.
But what about international applications?
Resume vs. CV: International Differences & When to Use Which

In all of Europe (the UK, Ireland, and other European countries), as well as New Zealand, the term CV is used to describe an equivalent of a US resume: a short, targeted document you use to apply for jobs. There's no such thing as a "resume" there.

There are only minor, region-specific differences between a New Zealand or European CV and an American resume. To learn more about writing a job CV, see:

In Australia and South Africa, "Curriculum Vitae" and "resume" are synonyms that can be used interchangeably. Both words stand for a brief, one- to two-page document.

In South Asia, job seekers might need to use a slightly different document: a biodata. It's a document which contains more personal, "biographical" data (hence the name): date of birth, gender, race, ethnicity, marital status, and salary. It's commonly used in India and Bangladesh.

Here's a full, step-by-step guide on writing a biodata: Biodata Format: Samples and 20+ Expert Tips

But-

If a South Asian employer asks you for a "resume" or a "CV" specifically, don't send over a biodata. Go for a document that follows the American resume rules.

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

See more cover letter templates and start writing.

Key Takeaway
Here's all you need to know about the resume/CV differences and when to use which document:

If you're applying for a job in the US or Canada, write a resume: keep it short and customize it to match the job ad.

For academic positions in North America, write a Curriculum Vitae: include every detail related to your academic or professional career.

When applying for jobs in Europe or New Zealand, you'll need to submit a document called a "CV", but a European CV is in fact almost identical to an American resume.

In Australia and South Africa, "CV" and "resume" are synonyms: both refer to a short document; an equivalent of the US resume.

In South Asian countries, "CV" and "resume" mean the same thing as in America, but for job-seeking, you'll often need to submit a biodata.

I hope this article helped clear up the differences between CVs and resumes. If you're still not sure about some points, leave a comment. I'll answer all your CV vs. resume questions!

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CV vs Resume: Key Differences to Choose Between the Two

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What is a CV? Is it any different from a resume? Why do some candidates apply with a CV and others use a resume? Is any of the two actually better than the other? Is resume just another word for CV, and vice versa?