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Virtual selling technique

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Use a virtual whiteboard to demonstrate concepts in conversation

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Use a virtual whiteboard to demonstrate concepts in conversation

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Tell a success story of another customer

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Tell a success story of another customer

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Reiterate prior interactions about their situation

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Reiterate prior interactions about their situation

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How to create or upload a presentation in Zoom

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How to create or upload a presentation in Zoom

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Draw concepts live using Zoom's whiteboard feature

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Draw concepts live using Zoom's whiteboard feature

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How to use the Zoom whiteboard for drawing concepts

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How to use the Zoom whiteboard for drawing concepts

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Share customer testimonials either audio or visual to create credibility.

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How to upload slides to Zoom from PowerPoint

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How to upload slides to Zoom from PowerPoint

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Peer-to-peer collaboration

Create Teams channels for QVR Digital Tools Learners

Ask questions, share experiences, troubleshoot issues, best practices

Learners post video walkthroughs of how they perform a particular task

Use share documents for collaboration

Host interactive Zoom practice meetings

Have learners take turns leading a Zoom session and practicing meeting controls

Use breakout rooms to simulate real meetings with customers

Use polls and chat to keep learners engaged

Record sessions for learner review

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Diagnostic pre-assessment

Group-based initial instruction

Formative assessment

Asynchronous modules

Formative Assessment

Summary

Summative Assessment

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Demonstrate

Apply

Activate

Integrate

Engage

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How to send 1:1 and group chats.

Using mentions (@name, @channel) for targeted communication

Manage notifications and activity feed

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How to schedule, join and manage meetings.

Using chat, reaction and hand-raising for engagement

Recording and accessing past meetings

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Uploading, sharing and co-authoring documents.

Organizing files using OneDrive and Sharepoint

Version history and restoring previous document versions

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Understanding private versus public channels.

How long messages are stored

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Social

Affective

Cognitive

Section 2 Lesson 1.1.