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Family Action’s Norfolk & Waveney Autism/ADHD Support Service

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Welcome to our first newsletter of the new year in which we are thinking about neurodivergence and girls.

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Family Action’s Norfolk & Waveney Autism/ADHD Support Service

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It is important to remember that Christmas, and the build up to Christmas, may have to be managed quite carefully for our neurodivergent children so they get the most out of the festive season Decemb

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Family Action’s Norfolk & Waveney Autism/ADHD Support Service

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In this month’s newsletter, we feature an interview with a grandparent who recently attended both our Plan Bee and Puffins courses alongside his wife, daughter and daughter’s partner. His initial aim

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Norfolk and Waveney Autism/ADHD Support Service - Family Action

Plan Bee – Understanding and supporting your child or young person with
additional needs

is a free 3-week course to support parents/carers to understand how neurodivergence is affecting the thinking of their child or young person and impacting on their behaviour. No diagnosis is necessary, this course is particularly useful for parents with children still awaiting assessment with the Neurodevelopmental Service. Plan Bee is delivered face-to-face in venues across Norfolk and Waveney as well as online. Plan Bee begins by reminding us that 'when a flower does not bloom, we do not try to fix the flower, but look at how we can change the environment to help the flower to flourish.'

During the three week course, we will explore:

Behaviour as communication.

Understanding the full range of needs your child may have.

Developing a plan to support behaviour in difficult situations which can then be
shared with grandparents, schools and others.

Strategies for creating an environment in which your child or young person can thrive.

Sharing experiences, challenges and successes with other parents experiencing
similar issues and learning from these.

EMAIL Swaffham@family-action.org.uk or gorleston@family-action.org.uk FOR MORE

INFORMATION or to book a place

You can still access the online videos of our Positive Behaviour Strategies course (now

Plan Bee) on the NHS for Norfolk website, Just One Norfolk.

Just click here: https://www.justonenorfolk.nhs.uk/child-development-additional-
needs/behaviour-sleep/norfolk-positive-behaviour-strategies-pbs/

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Norfolk and Waveney Autism/ADHD Support Service - Family Action

Plan Bee – Understanding and supporting your child or young person with
additional needs

is a free 3-week course to support parents/carers to understand how neurodivergence is affecting the thinking of their child or young person and impacting on their behaviour. No diagnosis is necessary, this course is particularly useful for parents with children still awaiting assessment with the Neurodevelopmental Service. Plan Bee is delivered face-to-face in venues across Norfolk and Waveney as well as online. Plan Bee begins by reminding us that 'when a flower does not bloom, we do not try to fix the flower, but look at how we can change the environment to help the flower to flourish.'

During the three week course, we will explore:

Behaviour as communication.

Understanding the full range of needs your child may have.

Developing a plan to support behaviour in difficult situations which can then be
shared with grandparents, schools and others.

Strategies for creating an environment in which your child or young person can thrive.

Sharing experiences, challenges and successes with other parents experiencing
similar issues and learning from these.

EMAIL Swaffham@family-action.org.uk or gorleston@family-action.org.uk FOR MORE

INFORMATION or to book a place

You can still access the online videos of our Positive Behaviour Strategies course (now

Plan Bee) on the NHS for Norfolk website, Just One Norfolk.

Just click here: https://www.justonenorfolk.nhs.uk/child-development-additional-
needs/behaviour-sleep/norfolk-positive-behaviour-strategies-pbs/

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Emotional support for parents / carers of children and young people with diabilities.

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Our 1-1 telephone appointments for parent carers looking for emotional support.

You might be struggling emotionally and looking for strategies to help you cope. Or maybe you just need to talk to someone who understands the extra challenges you face and who can point you in the right direction to get the support you need for your family.

To help, we offer 1-1 telephone appointments with a family support adviser for parent carers looking for a listening ear, reassurance and practical and emotional support.

Making an appointment is simple: Choose the day (morning, afternoon or evening), and when you register choose the time slot you want. Appointments are regularly updated and are subject to availability.

Important information before booking

Please ensure that you book your call for a time that you know you will be free to talk and somewhere that you feel safe and is quiet so that you can get the most out of the time you have

Appointments are 45 minutes long.

BOOK A FREE APPOINTMENT
Watch our senior parent adviser Shona talk about Listening Ear below to find out more about what the service is, what parents can talk about during their call, what families think of their Listening Ear experience, and some of her most memorable calls so far.

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We offer 1-1 telephone appointments with a family support adviser for parent carers looking for reassurance and support.

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Parent Carer Service Carers Matter Norfolk

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Parent Carer Service Carers Matter Norfolk

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A support service for parent/family carers and young carers

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Are you giving support or care to your child or young person above what you would normally expect as a parent? Your child may have additional needs, disabilities, long term illness, mental health or substance misuse problems.

You may not see yourself as a carer, above all you are a parent. You might find that health and social care professionals are less likely to see you as a carer too. It's important you see yourself as a carer, this is the first step to getting support for worries you may have.

Our Parent Carer service provides information, advice and support to parent carers across Norfolk.

What we offer

You might be looking for practical help or someone to talk to. You may have money concerns, need help with education issues, looking to make friendships with other parents or just not sure who to contact. Or you may just want to ask a question.

Our Parent Carer Service can be the first point of contact for you to get advice and support. We can help by listening, talking about any concerns, and connecting you to other organisations, groups or parents. It may be that you simply don't know who or what could help. We can help you explore this.

We have a team of support workers to help you in the best way that suits you. They can offer one to one support; face to face, online or over the phone. You might want to meet other parents to share experiences in a group, get tips and advice; we can help with this.

You may be also caring for someone else, maybe one of your parents or a partner. Or you may have another child or young person who is a young carer. Or perhaps your child is about to become an adult. As part of a much wider team, including support workers from the Carers Matter Norfolk Adult Team and the Young Carers Team, we can offer a much wider scope of support, where you only need to tell your story once.

Family Voice Norfolk
Even if you don't think you want help now, why don't you join Family Voice Norfolk. They are Norfolk's parent forum and can help you have your voice heard. You will receive a monthly newsletter which will give updates on this service. Join here

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Our parent carer service provides information, advice and support to people across Norfolk: from practical help to just someone to talk to.

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A digital resource of tools to support children for parents, caregivers, educators and health and social care professional's

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Neurodivergence means that across the population, there is variation in the way people's brains work. Having people in society who see the world differently and have unique skills is an important part of life to be celebrated. The term "neurodivergent" refers to people whose brains work differently to the typical cultural standards. Neurodivergence includes conditions that people are born with including autism, ADHD, learning disability and learning disorders.

The NSFT Psychology in Schools Team offers an online parent/carer workshop program that addresses childhood neurodiversity and covers key topics that families have identified as most helpful. These workshops are offered to support families on the neurodevelopmental (NDD) pathway in Suffolk. These can be accessed via the Suffolk Local Offer Page here: Neurodiversity online parent/carer workshops - Suffolk SEND Local Offer. We also have a range of pre-recorded workshops on Childhood Neurodivergence topics which are available to watch anytime.

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Neurodivergence means that across the population, there is variation in the way people's brains work. Having people in society who see the world differently and have unique skills is an important part of life to be celebrated. The term "neurodivergent" refers to people whose brains work differently to the typical cultural standards.

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Autumn 25

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Guidance for parents to respond to self harm

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Guidance for parents to respond to self harm

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Coping with self harm: a guide for parents and carers

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Coping with self harm: a guide for parents and carers

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A guide for parents and carers on how to cope when your child is self-harming. Find out how to spot the signs and what you can do to help.

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Here at Just One Norfolk, we understand how much sleep and behaviour play a role in the development of children and young people. Read more about this here.

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A guide to Norfolk's Virtual School for Looked After and Previously Looked After Children

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Just One Norfolk has been created by Norfolk & Waveney Children & Young People's Services which is provided by Cambridgeshire Community Services NHS Trust. This service is commissioned by Norfolk County Council.

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Here at Just One Norfolk, we are dedicated to providing children and young people's health services to the community. Find out more about our services

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Just One Norfolk has been created by Norfolk & Waveney Children & Young People's Services which is provided by Cambridgeshire Community Services NHS Trust. This service is commissioned by Norfolk County Council.

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Here at Just One Norfolk, we are dedicated to providing children and young people's health services to the community. Find out more about our services

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They will support and challenge everyone who is responsible for your learning, whether this is your school, college or another education setting

They will make sure your educational opportunities and success are a top priority in your care planning

They will be an advocate for your education during your time in care. The Virtual School also has to provide advice and guidance for children and young people who have left care, if they been adopted or if there is a Special Guardianship Order.

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Virtual school for children in care and previously in care

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Includes service role, responsibilities and what we do; support for children and young people previously in care, training, resources, enrichment offer, newsletters and contact information

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Support for young carers from Carers Matter Norfolk

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Support for young carers from Carers Matter Norfolk

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Find support for young carers from Carers Matter Norfolk

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Are you giving support or care to your child or young person above what you would normally expect as a parent? Your child may have additional needs, disabilities, long term illness, mental health or substance misuse problems.

You may not see yourself as a carer, above all you are a parent. You might find that health and social care professionals are less likely to see you as a carer too. It's important you see yourself as a carer, this is the first step to getting support for worries you may have.

Our Parent Carer service provides information, advice and support to parent carers across Norfolk.

What we offer

You might be looking for practical help or someone to talk to. You may have money concerns, need help with education issues, looking to make friendships with other parents or just not sure who to contact. Or you may just want to ask a question.

Our Parent Carer Service can be the first point of contact for you to get advice and support. We can help by listening, talking about any concerns, and connecting you to other organisations, groups or parents. It may be that you simply don't know who or what could help. We can help you explore this.

We have a team of support workers to help you in the best way that suits you. They can offer one to one support; face to face, online or over the phone. You might want to meet other parents to share experiences in a group, get tips and advice; we can help with this.

You may be also caring for someone else, maybe one of your parents or a partner. Or you may have another child or young person who is a young carer. Or perhaps your child is about to become an adult. As part of a much wider team, including support workers from the Carers Matter Norfolk Adult Team and the Young Carers Team, we can offer a much wider scope of support, where you only need to tell your story once.

Family Voice Norfolk
Even if you don't think you want help now, why don't you join Family Voice Norfolk. They are Norfolk's parent forum and can help you have your voice heard. You will receive a monthly newsletter which will give updates on this service. Join here

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Our parent carer service provides information, advice and support to people across Norfolk: from practical help to just someone to talk to.

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Feel goo: The Feel Good Community Hub is a warm, welcome & supportive space to connect. Explore and discover better wellbeing. 

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Family Action's Norfolk & Waveney Autism/ADHD Support Service

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Family Action's Norfolk & Waveney Autism/ADHD Support Service

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Neurodivergence and Early Years Workshop for parents 

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Neurodivergence and Early Years Workshop for parents 

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A free workshop for parents and carers which will provide information for parents and carers on the early signs of neurodivergence, and how early years settings can support your child.

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Supporting autistic children and adults

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West Norfolk Autism Group | Supporting Autistic Children & Adults

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Home - West Norfolk Autism Group | Supporting Autistic Children & Adults

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Welcome to the West Norfolk Autism Group The West Norfolk Autism Group provides support and guidance to individuals of all ages whose lives are affected by autism. They organise training/workshops and coffee mornings in a range of public venues, for anyone including professionals who are interested and would benefit from knowing and understanding more about … Home Read More »

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Self-help information and details of services available in Norfolk and Suffolk

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Launch of the SEND and Inclusion Support line for families and professionals

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Launch of the SEND and Inclusion Support line for families and professionals

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Norfolk Schools and Learning Providers - Norfolk County Council

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The SEND and inclusion support line​ - Norfolk Schools and Learning Providers - Norfolk County Council

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Call our advice line for help, support and guidance​

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Launch of the SEND and Inclusion Support line for families and professionals 

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Launch of the SEND and Inclusion Support line for families and professionals 

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Norfolk Schools and Learning Providers - Norfolk County Council

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The SEND and inclusion support line​ - Norfolk Schools and Learning Providers - Norfolk County Council

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Call our advice line for help, support and guidance​

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Child Neurodiversity Workshop Programme 

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Child Neurodiversity Workshop Programme 

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Info for parents

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Here is a short video of Leah, Senior SENDIASS Advisor, talking about who needs an Education, Health and Care…

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Interactive website for young people

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Occupational Therapy For Parents & Carers

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These OT tools and strategies have been designed and published by the Norfolk & Waveney Paediatric Occupational Therapy Service.

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Support for Families of children with N/Dev and additional needs in Norfolk

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Support for Families of children with N/Dev and additional needs in Norfolk

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Support for Families of children with ND / additional needs 

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Support for Families of children with ND / additional needs 

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Support for Families of children with ND / additional needs 

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Support for Families of children with ND / additional needs 

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Support for Families of children with ND / additional needs 

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Support for Families of children with ND / additional needs 

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An opportunity for young people with SEND to get together to meet with others, have fun and share ideas

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Our monthly e-newsletter contains articles and information about the our service, training and SEND in Norfolk.

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Norfolk Sendiass provide free impartial information, advice, and support about SEND for children, young people, parents, and carers. They also provide a support line and training for parents.

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Welcome to Norfolk SEND Partnership. Norfolk SEND Partnership offer information and advice to children, young people and parents/carers about special

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Norfolk SEN Network – Supporting parents of children with special educational needs

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Our Helpline is run Monday to Friday from 9am to 12 noon.

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The requirements, our expectations and further information

A special educational needs and disabilities information, advice and support service

Visit our sister website for SEND guidance for education providers in Norfolk

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Education, health and care EHC plans - Norfolk County Council

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Education, health and care (EHC) plans are used to support children and young people with complex SEND

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111 select option 2

SHOUT 24 hour crisis text service for mental health

- Text “shout” to 85258 for urgent mental health support. https://giveusashout.org/

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NHS 111 mental health option

NHS 111 option 2 is a helpline for people of all ages in Norfolk and Suffolk who need urgent mental health support. The helpline is available all day, every day.

If you are experiencing something that makes you feel unsafe, distressed or worried about your mental health, telephone the helpline:

Dial 111 and select the mental health option (option 2)

Who can call?

The helpline is available to members of the public of any age, regardless of whether they are an existing service user.

The line is also open to other healthcare professionals, as well as social care colleagues and police personnel. This is for advice when working with individuals who are undergoing mental health difficulties or may wish to refer someone.

What happens when I call?

A trained mental health professional answers calls and will be able to listen to your concerns and help you get the support you need.

What if I want to remain anonymous?

If you would prefer that the person answering your call doesn't see your telephone number, you can turn off your caller ID in your phone's settings.

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116 123 or email jo@samaritans.org.

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Samaritans works to make sure there's always someone there for anyone who needs someone. Read more.

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Prevention of young suicide 0800 0684141

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Skip to content

Watch the full video

Thinking of suicide?

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINE247.

My whole way of thinking has changed. I feel positive about my future and the people around me. I'm now looking forward to the future and helping others just like me!

Thank you so much for the incredible support PAPYRUS and HOPELINE247 has given me. You helped me in that moment and it kept me alive.

I intend to continue to fundraise for and promote PAPYRUS. I am so proud and humbled to be involved with a wonderful charity, and to have received the support that I have.

Having been personally bereaved by suicide I understand the importance and need for our charity. I am surrounded by others who are as passionate as I am about saving lives.

* All feedback is provided by people who contact PAPYRUS. All feedback has full consent of the user and the user remains fully anonymous. Some feedback may have been adapted to keep the users anonymity.

Our latest news

Stay up to date with PAPYRUS; our news section is regularly updated with helpful advice and guidance, as well as information about our upcoming events and campaigns. If you have any questions or queries please get in touch.

Our upcoming events

Please see below some of our upcoming and exciting events including fundraisers and charity events we will be attending. For more information please get in touch.

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Papyrus UK Suicide Prevention | Prevention of Young Suicide

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PAPYRUS UK is a charity for the prevention of young suicide (under 35) in the UK | Call PAPYRUS HOPELINE247 on 0800 068 4141 Now

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Prevention of young suicide 0800 0684141

# data[].attributes.attachment_link.readable_text
Skip to content

Watch the full video

Thinking of suicide?

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINE247.

My whole way of thinking has changed. I feel positive about my future and the people around me. I'm now looking forward to the future and helping others just like me!

Thank you so much for the incredible support PAPYRUS and HOPELINE247 has given me. You helped me in that moment and it kept me alive.

I intend to continue to fundraise for and promote PAPYRUS. I am so proud and humbled to be involved with a wonderful charity, and to have received the support that I have.

Having been personally bereaved by suicide I understand the importance and need for our charity. I am surrounded by others who are as passionate as I am about saving lives.

* All feedback is provided by people who contact PAPYRUS. All feedback has full consent of the user and the user remains fully anonymous. Some feedback may have been adapted to keep the users anonymity.

Our latest news

Stay up to date with PAPYRUS; our news section is regularly updated with helpful advice and guidance, as well as information about our upcoming events and campaigns. If you have any questions or queries please get in touch.

Our upcoming events

Please see below some of our upcoming and exciting events including fundraisers and charity events we will be attending. For more information please get in touch.

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Papyrus UK Suicide Prevention | Prevention of Young Suicide

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PAPYRUS UK is a charity for the prevention of young suicide (under 35) in the UK | Call PAPYRUS HOPELINE247 on 0800 068 4141 Now

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0800 1111

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Get help and advice about a wide range of issues, call us on 0800 1111, talk to a counsellor online, send Childline an email or post on the message boards.

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What is your concern?

This May Help has been created for parents and carers to help manage their child's mental health.

The subjects covered on this website have been chosen by parents and carers just like you, and in consultation with young people who have gone through their own mental health issues. What helped them may also help you.

On each page you'll find text for every topic along with more support films and links to other resources.

On the downloadable advice page you can download a printable version to use whenever you want.

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Advice for supporting your child's mental health | ThisMayHelp

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We are an initiative in partnership with the NHS to provide mental health support for parents of teens. Explore our videos for expert advice

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If you have any immediate physical or medical concerns about a child, young person or young adult you should take them to the nearest Accident and Emergency Department or call 999 for an ambulance. If the hospital feels that their injuries or medical concerns are a result of serious mental health or emotional difficulties, the staff will make an urgent referral to Child and Adolescent Mental Health Services (CAMHS).

When the child/young person is medically fit, the Urgent Response clinician will arrange for you and any other relevant agencies to join them in an assessment at the hospital. The clinician will particularly focus on the child/young person's current mental state and any risk to self or others.

If you have increasing concerns about your child's mental or emotional wellbeing, but there appear to be no immediate risks, you can contact their GP for an emergency appointment for further advice. If necessary, the GP will immediately refer your child to CAMHS services for an urgent assessment.

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Support for Mild to Moderate Mental Health Needs

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From 1st April 2023 all referrals for mild to moderate mental health support for 0-25 year olds across Norfolk & Waveney will be processed by Just One Number.

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Resources for a demand avoidant profile

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Resources for families

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Resources, online drop in and support.

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Autism Central for Parents and Carers | Autism Central

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Autism Central offers a wealth of resources for parents, carers and personal assistants of autistic people in England – from articles and learning materials to signposting you to services and support in your local area.

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provides links to support and activity groups for children and young people

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Child & Young People Support and Activity Groups

Name

Description

Website

Action for Children

Find local services and groups for children and young people.

Click here

BOOM Young Carers

Provides activities for young people up to 18 years who have a caring role. Gives a chance to meet new people, broaden horizons and raise aspirations.

Click here

Hamlet Centre

Their children's services offer a range of services for 0-18 year olds with disabilities and complex health needs. They run a pre-school, provide playschemes during the holidays and weekends, stay and play sessions, a nurture group for babies and support groups for families.

Click here

UEA Norwich Swimming Club

Various swimming classes for people with or without disabilities.

Click here

Adult Support and Activity Groups

Acle Library

Autism support group every 3rd Wednesday of the month between 10.30-12.30 during a quiet time in the library and is relatively small. Have refreshments and different activities on offer. It's a free, drop in event.

Click here

Swaffham Library - Autism meet-up Group

Monthly autism meet-up which will take place at Swaffham library every last Saturday of the month, 10.30am-12noon.

Click here

Parent & Carer Support and Social Groups

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We are aware of the following support and social groups, clubs and activities running in the Norfolk area.

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provides workshops, activity days and residential breaks for children, young people and their families

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ASD Helping Hands is a Registered Not for Profit Charity, located in the UK. Offering Support and training for those working or affected by Autism.

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provides free online training about autism for adults.

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We can all experience mental illness; one in four people will experience this within a year. The Recovery College is open to all those interested in mental health recovery in Norfolk and Suffolk. The Recovery College provides educational courses to equip you with the skills and strategies to move on with your recovery and/or to support others.

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Nansa was founded in 1954 by a group of families; for the purposes of providing meaningful and enriching activities and support to their adult children with cerebral palsy. In the 65 years since; Nansa has grown to provide a far wider range of specialist provision, for people of all ages living with disabilities and/or those with complex behavioural, sensory, or developmental needs.

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Norfolk Positive Behaviour Strategies (PBS)

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Here at Just One Norfolk, we understand how much sleep and behaviour play a role in the development of children and young people. Read more about this here.

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A free to join parent/carer forum who work with the Local Authority, health and social services to improve services for children/young people with special educational needs and/or disabilities and their families

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Our aim is to improve services for our children and young people by ensuring that families' voices are heard by planners and decision-makers.

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Support for Parent/Family and Young Carers from Carers Matter Norfolk

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Support for Parent/Family and Young Carers from Carers Matter Norfolk

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Are you giving support or care to your child or young person above what you would normally expect as a parent? Your child may have additional needs, disabilities, long term illness, mental health or substance misuse problems.

You may not see yourself as a carer, above all you are a parent. You might find that health and social care professionals are less likely to see you as a carer too. It's important you see yourself as a carer, this is the first step to getting support for worries you may have.

Our Parent Carer service provides information, advice and support to parent carers across Norfolk.

What we offer

You might be looking for practical help or someone to talk to. You may have money concerns, need help with education issues, looking to make friendships with other parents or just not sure who to contact. Or you may just want to ask a question.

Our Parent Carer Service can be the first point of contact for you to get advice and support. We can help by listening, talking about any concerns, and connecting you to other organisations, groups or parents. It may be that you simply don't know who or what could help. We can help you explore this.

We have a team of support workers to help you in the best way that suits you. They can offer one to one support; face to face, online or over the phone. You might want to meet other parents to share experiences in a group, get tips and advice; we can help with this.

You may be also caring for someone else, maybe one of your parents or a partner. Or you may have another child or young person who is a young carer. Or perhaps your child is about to become an adult. As part of a much wider team, including support workers from the Carers Matter Norfolk Adult Team and the Young Carers Team, we can offer a much wider scope of support, where you only need to tell your story once.

Family Voice Norfolk
Even if you don't think you want help now, why don't you join Family Voice Norfolk. They are Norfolk's parent forum and can help you have your voice heard. You will receive a monthly newsletter which will give updates on this service. Join here

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Our parent carer service provides information, advice and support to people across Norfolk: from practical help to just someone to talk to.

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1. Find out what they know and how they feel

Choose a time and place when you can bring it up naturally and your child is more likely to feel comfortable talking freely, such as during a family meal. Try to avoid talking about the topic just before bedtime.

A good starting point is to ask your child what they know and how they are feeling. Some children might know little about what is happening and not be interested in talking about it, but others might be worrying in silence. With younger children, drawing, stories and other activities may help to open up a discussion.

Kids can discover the news in many ways, so it's important to check in on what they're seeing and hearing. It's an opportunity to reassure them and potentially correct any inaccurate information they might have come across whether online, on TV, at school or from friends.

A constant stream of upsetting images and headlines can make it feel like the crisis is all around us. Younger children may not distinguish between images on screen and their own personal reality and may believe they're in immediate danger, even if the conflict is happening far away. Older children might have seen worrying things on social media and be scared about how events might escalate.

It's important not to minimize or dismiss their concerns. If they ask a question that might seem extreme to you, such as "Are we all going to die?", reassure them that is not going to happen, but also try to find out what they have heard and why they are worried about that happening. If you can understand where the worry is coming from, you are more likely to be able to reassure them.

Be sure to acknowledge their feelings and assure them that whatever they are feeling is natural. Show that you're listening by giving them your full attention and remind them that they can talk to you or another trusted adult whenever they like.

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How to talk to your children about conflict and war

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8 tips to support and comfort your children

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Our Psychology in Schools Team run a program of parent workshops throughout the year to provide up to date advice and guidance on how parents and carers can support the young people in their life. All the workshops are recorded for you to watch at any time.

Parent Workshop Programme

Supporting young people with anxiety

Supporting your child to manage their big feelings (suitable for children aged 0 to 11 years)

Parenting the Anxious Adolescent - Part one and two

Building Confidence and Managing Anxiety in Your Child (Under 12s) - Part one and two

Tools to manage uncertainty and building resilience in young people

Supporting your child to attend or get back to school

Supporting young people with low mood - refreshed in May 2023

Supporting our chldren and adolescents with sleep

Understanding young people's self-harm

Supporting our Young People with self-harm

Supporting your child to regulate their emotions

Understanding the teenage brain - Supporting our teenagers with emotions

Supporting young people with challenging behaviour

Building Resilience - managing the next steps (part 1 and 2)

Supporting young people with eating difficulties

Supporting our Young People with OCD

Understanding trauma

Building Understanding and Supporting Your Child with Tourette's Syndrome/Tics - refreshed May 2023

Social Media and the Impact on our Teenagers' Mental Health

Getting the best out of your relationships with your person

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Our Psychology in Schools Team run a program of parent workshops throughout the year to provide up to date advice and guidance on how parents and carers can support the young people in their life. All the workshops are recorded for you to watch at any time.

Use the hyperlinks below to find out more about the workshop and get the link to the video on YouTube.

Parent Workshop Programme

Childhood Neurodiversity Parent Workshop Programme

Workshops for Young People

Archived Workshops

All workshops

Supporting Young People with Eating Difficulties

This workshop explores reasons why children and young people may struggle with eating difficulties, what parents/carers can do to help and what are the red flags for eating disorders to alert families to seek specialist help. The workshop is presented by Dr Annie Bryant (clinical psychologist) and Emily Mizen (assistant psychologist) from the Psychology in Schools Team.

Supporting our young people with challenging behaviour

In this workshop Dr Kelsey Odgers (Clinical Psychologist, NSFT) and Katherine Thrasher (Assistant Psychologist, Countywide ADHD Service, NSFT) will explore child behaviour that parents or teachers find challenging to manage, such as: hyperactivity, difficulties with attention, aggression, difficulties with friendships and relationships, and irritability. We will cover practical strategies to help manage these behaviours positively. This workshop may be helpful for parents who have concerns around possible ADHD in their young person.

Tools to Manage Uncertainty and Building Resilience in Young People

Life is always unpredictable, but we have been living with a much higher degree of uncertainty over this last year than is usual. This workshop will introduce strategies that parents/carers/professionals can support their young people to help them cope better with uncertainty now and in the years to come. Being able to adapt to situations by learning to tolerate emotions and cope with change reduces stress levels and is a great skill for life. This workshop is suitable for parents/carers of all children struggling in the current pandemic who would like to learn strategies they can teach their children to manage difficult thoughts, feelings, and situations. It is also helpful for professionals who might work with young people.

"What I will take away from tonight's session - Try to take the uncertain path instead of keeping to the safe route was new to me and I think will change my life and make my children's future better. Living life to the full instead of a half life like I feel has been the case".

Surviving Lockdown Mark 3

This workshop explores how we make sense of what we are all experiencing at the moment. It will consider the most significant challenges posed by the pandemic for both parents and young people (including anxiety and low mood) while also thinking about the most helpful ways to manage these challenges.

"I found your session so helpful as it made me feel that I am not alone as a parent, that we are all going through this together. It made me feel that actually 'I'm doing an ok job' and not to be too hard on myself. I found the biochemistry side of things fascinating and it was exactly the things that are happening with my son. It made me feel reenergised and to 'keep going'."

Supporting Young People with Anxiety

This workshop is for parents of school aged children to help them understand anxiety better. The session covers: what is anxiety, why anxiety, how it effects the brain, how it effects the body, how it impacts on what we do and don't do and how parents can support their children/adolescents who might be struggling with anxiety.

"Connection over correction - its very difficult to do this and I often need reminding! ideas to help Children move from reassurance to self-assurance was useful as I'm often exhausted from having to reassure constantly!"

Supporting Young People with Low Mood

All of our young people have days when they feel low, this is perfectly normal. Sometimes this low mood hangs around for a bit longer and starts to make it much more difficult for our young people to do the things that are important to them and have the kind of relationships they want to have with others. For us as parents it can be hard to spot these difficulties especially among all the other changes that are happening in adolescence. This workshop will help you to have a better understanding of why our young people are more vulnerable to low mood once they reach adolescence, the warning signs and some evidence based strategies to best support your young person.

Building Resilience - managing the next steps
Part 1
This workshop explores what resilience is and why it is important for our young people. The sessions focus on five key components to wellbeing and resilience and suggests practical support for our young people in each of these five areas. The workshop pays particular attention to the approaching summer holidays and the opportunities these offer.
Part 2
This workshop, delivered by the Psychology in Schools Team (NSFT) is an extension of our previous workshop; Resilience and Managing the Next Steps (Part 1). In this workshop, we explore what resilience is, and provide an overview and re-cap of the five key components to wellbeing and resilience. By strengthening resilience, young people are in a better position to manage challenges in life, including change and transitions. The workshop also looks more closely at transitions, and how to help support young people to build the skills to manage transitions, as well as discussing practical considerations when preparing your child for a transition.

Supporting our children and adolescents with sleep

Experiencing sleep difficulties at some stage in our lives is common. We know that children and young people can particularly struggle with their sleep. Sleep difficulties are not only frustrating, but they start to impact on our mood and everyday lives.

This sleep workshop is aimed at parents and carers who have children over 11 years old who may be experiencing difficulties with their sleep. The workshop, delivered by the Psychology in Schools Team, covers important topics such as:

why we need sleep

why teenagers may struggle more with this

what you can do to support your young person to have a better night's sleep

Understanding the teenage brain - Supporting our teenagers with emotions

During adolescence, the brain is going through some very big changes - these changes are positive and support our young people to make the transition into adulthood. However, these changes can be confusing and understanding what is happening in the teenage brain is incredibly helpful. This session will explore these brain changes and how they impact on all aspects of our adolescent's life, including mood, behaviour, risk taking and relationships. We will also explore what we can do to strengthen our relationships with our young people and support them through this period of development. With thanks to Dr Hazel Harrison for the brilliant brain house illustration.

Supporting your child to manage their big feelings

Dr Hope Westgate and Dr Tamara Scully, Clinical Psychologists from NSFT, deliver a workshop for parents on 'supporting children to manage big feelings'. This workshop includes information on children's emotional development and what is happening in their brain when they are experiencing big emotions. It also provides practical and supportive guidance on what are some of the things that parents can do to support their children with the emotions they experience. This workshop is primarily aimed at parents of children who are under 12.

Managing Exam Stress

A workshop for parents and young people to provide guidance around exam season.

It is very normal for exams and tests to lead to anxiety, stress, and worry. This workshop is designed for both parents and young people to attend to provide guidance around preparing for and coping with exam season.

View a refreshed 2022 edition on our YouTube Channel

Understanding young people's self-harm

This workshop delivered by the Psychology in Schools Team (NSFT) provides an introduction to understanding self-harm among young people and adolescents. It aims to develop parents' understanding of self-harm and will cover: "What is self-harm?", "Why does self-harm happen?", and "What can I do to help?".

This workshop is presentation based and aimed at parents and carers who live within Norfolk and Suffolk.

This video contains information on self-harm among young people. If you are concerned about your child's safety please speak to a health professional. Samaritans can be called on 116 123.

Getting the best out of your relationships with your person

Dr Beth Mosley MBE (Consultant Clinical Psychologist) introduces Viktoria Cestaro and Sue Staff, experienced mental health clinicians, to present this parent workshop on how to get the best out of your relationships with your young person. We consider how adolescence can change our relationships and communication style with young people and how we can connect effectively with our children/young people, especially when they are struggling. This workshop provides some practical advice and guidance on communicating with those young people we love. It will be helpful if you feel your communication can sometimes be explosive or you feel you do not have enough connection with your young person, and they may be struggling with low mood.

How to get what you want: Adolescent workshop

Do you find that it is sometimes really difficult to get from others what you need? Do others struggle to understand you or you get the least helpful response from them? This session by the Psychology in Schools Team helps give practical tips for young people on how to communicate well with others (whether that is your friends, parents, teachers or any other human being). These tips have been tried and tested by other young people, and can be especially helpful, especially if you may experience times of low mood.

How to talk to your young people about the war in Ukraine

As parents and families we are likely to have been shocked about the devastating situation in Ukraine. Our children will be having conversations with us and others and trying to make sense of what is happening. This workshop aims to highlight the importance of communication around these topics and to consider the way in which we do this, providing practical guidance for having these sensitive conversations. We discuss how to manage exposure and time spent reviewing news stories, and how to turn difficult feelings into helpful actions.

Supporting your child to attend or get back to school

This workshop, delivered by the Psychology in Schools Team, focuses on supporting parents to help their young people in attending or getting back into school. The workshop provides an understanding of school avoidance for parents, with reference to West Suffolk Guidance. It also discusses strategies and ideas that can be used to help young people feel confident in re-engaging with school.

Building Understanding and Supporting Your Child with Tourette's Syndrome/Tics

This workshop delivered by clinicians experienced in working with young people with Tourette's/Tic Disorder will provide information about Tourette's and Tics in children and young people, dispel some common myths and give guidance on how you can best support your child/teenager as they negotiate the highs and lows of life with tics.

Building Confidence and Managing Anxiety in Your Child (Under 12s)
Part 1
This workshop is for parents of children under 12 who have attended or viewed a recording of the Psychology in Schools Team anxiety workshop

and/or

This is the first part of a two-part webinar is delivered by the Under 18s Wellbeing Team part of Norfolk and Suffolk NHS Foundation Trust. It will provide additional strategies and aims to further develop understanding of anxiety, so that parents feel more confident in supporting their young people.

View part one on our YouTube channel:
Part 2
This workshop is for parents of children under 12 who have attended the "Building Confidence and Managing Anxiety in Your Child (Under 12s) - Part 1. This is the second part of a two-part webinar is delivered by the Under 18s Wellbeing Team part of Norfolk and Suffolk NHS Foundation Trust. It will provide additional strategies and aims to further develop understanding of anxiety, so that parents feel more confident in supporting their young people.

View part two on our YouTube channel:

Parenting the Anxious Adolescent
Part one
This workshop is for parents of children and adolescents who are aged 12 and above, who have attended or viewed a recording of the Psychology in Schools Team anxiety workshop

This is the first part of a two-part webinar is delivered by the Under 18s Wellbeing Team part of Norfolk and Suffolk NHS Foundation Trust. It will provide additional strategies and aims to further develop understanding of anxiety, so that parents feel more confident in supporting their young people with anxiety.

View part one on our YouTube Channel:
Part two
This workshop is for parents of children and adolescents aged 12 and above, who have attended or viewed a recording of "Parenting the Anxious Adolescent - Part 1" . This is the second part of a two-part webinar is delivered by the Under 18s Wellbeing Team part of Norfolk and Suffolk NHS Foundation Trust. It will provide additional strategies and aims to further develop understanding of anxiety, so that parents feel more confident in supporting their young people.

View part two on our YouTube Channel:

Supporting our Young People with Anxiety

This workshop is for parents of school aged children to help them understand anxiety better. The session covers: what is anxiety, why anxiety, how it effects the brain, how it effects the body, how it impacts on what we do and don't do and how parents can support their children/adolescents who might be struggling with anxiety.

Understanding trauma

This workshop recording is for parents and carers of young people who have experienced trauma. It includes a brief introduction to understanding what we mean by trauma and considers the impact of early traumatic experiences on child development. It focuses on what you can do to support your young person's wellbeing and sense of psychological safety. Resources and information around services have also be shared in the workshop for when further support is needed.

Supporting our Young People with OCD

This workshop is for parents of school aged children to help them understand 'Obsessive Compulsive Disorder' (OCD) better. This session covers: what OCD is, how it effects and impacts young people and how parents can support their children/adolescents who might be struggling with OCD and further support available. The Psychology in Schools Team is based in Suffolk, UK so resource information focuses on services local to there, but helpful national resources for parents, carers and young people are also shared. Since contact details change, do check the original source for the most up to date information about services.

Supporting your child to regulate their emotions

Does your child struggle to manage strong emotions, get very stressed or have difficulty with managing relationships? Then this parent/carer workshop may be for you! This introductory session will explore what emotion dysregulation is and what can impact a child's ability to regulate their emotions. It will then focus on what parents and carers can do to support their children/adolescents in this.

Supporting our Young People with self-harm

Knowing your young person is finding things difficult and engaging in self-harm can be frightening and confusing for parents. This workshop aims to develop parents' understanding of self-harm and will cover: "What is self-harm?", "Why does self-harm happen?", and "What can I do to help?". This event is presentation based and presenters will not be able to speak to attendees directly. If you are concerned about your child's safety and require crisis support please call 0808 196 3494; this number operates 24 hours a day, 7 days a week. This session will take place via Zoom. You can access the event either by using the link in your confirmation email or using the Online Event Page. A password is not required to enter the event. To access the Online Event Page please click the "View the Event" button on the reminder email and log into your Eventbrite account. More detailed instructions will be sent with your confirmation email.

Social Media and the Impact on our Teenagers' Mental Health

This workshop increases understanding of how the use of social media might be associated with mental health difficulties, including anxiety, low mood, self-harm and body image. It also explores the world of our young people to offer a balanced perspective to supporting our young people in this area. Delivered by Dr Beth Mosley (Consultant Clinical Psychologist) and Emily Mizen (Assistant Psychologist).

Building Resilience, Managing the Next Steps

A workshop to support parents/carers in building the resilience of their young people whilst looking ahead to the summer holiday and transitions.

Childhood Neurodiversity

What you need to know as a parent or carer

What is neurodiversity? What is autism, ADHD and learning disability? Does my child need a diagnosis to get support? This introductory workshop answers these questions and introduces where parents/carers can find advice and guidance for supporting their neurodiverse children. Delivered by Dr Beth Mosley (Consultant Clinical Psychologist) and Dr Annie Bryant (Clinical Psychologist).

Managing big feelings (including anxiety and low mood)

This workshop explores why neurodiverse children may develop difficulties with their emotions, including anxiety and low mood and how parents/carers can support neurodiverse children with managing their big feelings. Delivered by Dr Annie Bryant (clinical psychologist) and Dr Kelsey Odgers (clinical psychologist) from the Psychology in Schools Team.

How the Brain Develops

This workshop covers childhood brain development including the impact of relationships in early childhood and changes in adolescence. The workshops will also explore neurodiversity in brain development and how parents/carers can support their child's developing brain. The workshop is presented by Dr Annie Bryant (clinical psychologist) and Emily Mizen (assistant psychologist) from the Psychology in Schools Team.

Understanding and managing behaviour

When distressed, neurodiverse children and young people may show behaviours that challenge the adults around them. This workshop explores how to understand behaviour and how parents/carers can support their neurodiverse children with behaviours of distress. The workshop is presented by Dr Annie Bryant (clinical psychologist) and Anna Mulvey (assistant psychologist) from the Psychology in Schools Team.

The impact of early life stress

This workshop explores the impact of early life stress, or traumatic experiences, on childhood development. It considers neurodivergent children's vulnerability to early life stress and provides advice on how parents/carers can support their children with the potential impacts of early life stress. The workshop is presented by Dr Annie Bryant (clinical psychologist) and Linda Brindle (senior psychotherapist) from the Psychology in Schools Team.

Live workshops

You can get information about the latest LIVE workshops by logging into Eventbrite and following the Psychology in Schools team. You will then be notified of upcoming workshops and have a link to book onto these.

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Our Psychology in Schools Team run a program of parent workshops throughout the year to provide up to date advice and guidance on how parents and carers can support the young people in their life. All the workshops are recorded for you to watch at any time.

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“Norfolk SENDIASS is a free, confidential, impartial information, advice and support service for children and young people 0-25 with SEND, their parent/carers and professionals.

They give information, advice and support on the law relating to SEND and health and social care where they link to education including:

SEN Support and reasonable adjustments

Education Health and Care Plans (EHCP)

Annual review of EHCP

Exclusions and suspensions

Transport

SEND Tribunals

Complaints

POST 16 provision

Admissions

Mediation and Dispute Resolution

Transitioning through educational placements

Personal budgets

Gathering, understanding and interpreting information and reports

Signposting to other services for information, advice and support

How to prepare for and get the best out of a meeting

Working in partnership with schools and the local authority to develop positive relationships

They have a number of resources on their website to support with any questions you may have: Information zone | Norfolk SENDIASS

Parent/carers can book an appointment with them via this link: Book an Appointment | Norfolk SENDIASS

Professionals can book an appointment with then via this link: For Professionals | Norfolk SENDIASS”

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Welcome to Norfolk SEND Partnership. Norfolk SEND Partnership offer information and advice to children, young people and parents/carers about special

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Nansa's Sleep Service aims to be there for families whose children have additional needs and experience ongoing sleep difficulties; and is currently funded by the Norfolk & Waveney NHS clinical commissioning groups.

Sleeping problems

Parents, carers and other professionals continually raise the problem of poor sleep patterns as a major issue in parenting children with disabilities & additional needs.

The lack of a good night's sleep may have long term detrimental effects on a child's ability to learn and enjoy the opportunities offered at school and within the community.
A child's lack of sleep also directly affects other family members, with parents/carers and siblings experiencing disruption to their sleep patterns and the whole family becoming exhausted, impairing education and work opportunities. The reduced social and community interaction can lead to greater isolation, financial deprivation and increased reliance upon
State support.

How can Nansa help?

Children may be poor sleepers due to the effects of their medical condition, physical movement or breathing difficulties, restrictive aids (e.g. lycra splinting), environmental issues, poor housing conditions or lack of a bedtime routine; often the problem is due to a combination of some or all of these situations.
Nansa has developed and delivered sleep programmes, including individual sleep clinics, sleep groups and sleep workshops, over the past seven years and we are liasing with Scope's Sleep Solutions Team, working with this knowledgeable and well-regarded service to deliver a high quality sleep service which uses a behavioural approach to addressing sleep problems.

How do I get involved?

Referrals for the Nansa Sleep Service will be accepted from community paediatricians, portage, health visitors or any other health professional involved with the family. We can also accept referrals directly from families.
The Nansa Sleep service is free of charge for families of children with disabilities. We can also see children without disabilities but a small charge applies. Please also be aware that due to exceptional demand for our service, families of children with disabilities will be prioritised.
For information on accessing this service, please contact the Family Services team by calling 01603 414109 or email referrals@nansa.org.uk

The Sleep Helpline

The Nansa Sleep service run a helpline every Monday (term time) from 10am - 3pm. A member of the sleep team will be able to give advice and answer any questions you may have.

Call the help line on 01603 728673

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Nansa's Sleep Service aims to be there for families whose children have additional needs and experience ongoing sleep difficulties; and is currently funded by the Norfolk & Waveney NHS clinical commissioning groups. Parents, carers and other professionals continually raise the problem of poor sleep patterns as a major issue in parenting children with disabilities & additional needs.

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Information for Parents considering private diagnosis for their child(ren)

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Information for Parents considering private diagnosis for their child(ren)

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1. Think carefully about why the assessment and diagnosis will be helpful for your child and your family.
Support should be needs led across education, health and care and it may be worthwhile talking
to someone about your concerns to see what other help is available to you
2. Do your research.
Check the provider is appropriately qualified. Its useful to check whether they are registered on Company House
https://www.gov.uk/get information about a company , or
with a registered body such as the HealthCare Professional Council (HCPC).

https://www.hcpc uk.org/check the register/

Check the
CQC website for when provider was last inspected https://www.cqc.org.uk/
3.
When the assessment is completed, you will receive an
outcomes report. This report can be helpful in
describing what reasonable adjustments need to be made in education or employment or how
professionals can best support a person with strategies or communication. It is up to you whether this
report is shared and how much information is included and we recommend that as a minimum, your GP
practice and school receives a copy.
4.
The report should also describe;

Any safeguarding/identified risks

Any ongoing referrals made to local agencies

Relevant signposting to local agencies following assessment outcome

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Little Parachutes: useful (and child-friendly) collection of picture books that help children cope with worries and feelings, health issues and new experiences

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Little Parachutes: Picture books to help children

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Little Parachutes helps you to find children’s picture books about your child’s worries, experiences and milestones. Our children’s book reviews library contains hundreds of picture books about sharing, moving house, starting school, potty training and the arrival of a new baby. There are also children’s books about more challenging situations: bereavement, adoption, divorce and serious illness.

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A group for young people aged 11 – 25 to meet up and share ideas and experiences and help improve SEND services in Norfolk

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Norfolk SEND Youth Forum is an opportunity for young people to share their experiences and work together to improve services for young people with Special Educational Needs and Disabilities.

You can join the Youth Forum and participate in regular online meetings and share thoughts and feelings on our online pinboard. If you do not want to be a part of the meetings you can choose to only participate via the pinboard.

The SEND Youth Forum invites all YP with SEND, in Norfolk, to register and join. You will then be invited to:

Attend regular on-line (virtual) meetings and the option to take part in outreach events and social outings

All meetings are one hour in duration 6.30-7.30pm

12 th July 23

And/or

2. Share your ideas, thoughts and feelings on our online pinboard.

So, for example, you may not want to participate in live meetings, but still have much to say, and can send your ideas in, which we will then post on the pin-board to be shared with other Forum participants.

You can of course do both, or just one of these options, but the idea is you can access the Forum and share your views in different ways!!!

If you are 11 - 25 years, and have something to say, we would like to hear from you to meet discuss and create change!

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Norfolk SEND Youth Forum is an opportunity for young people to share their experiences and work together to improve services...

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The DRAGONs (Disability Real Action Group of Norfolk) are a group of young people with disabilities that are looking to make sure that SEND opportunities, in Norfolk, are accessible and that young people are enjoying their services.

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The Dragons Project began in 2011 (under a different name) as an independent organisation and, although based at Nansa, the project was not actually part of the charity. They became the 'Dragons' after a consultation with participants in 2016 and in April 2021, Dragons joined the Norfolk and Norwich SEND Association as a formal Nansa project and together, Nansa and the Dragons, aim to increase opportunities for advocacy and participation, in Norfolk, for young people with disabilities and special educational needs. The group now has a wide range of experience and have done quite a lot of things, including; reviewing and commissioning short break services for Norfolk County Council's Children with Disabilities team; facilitating interviews for senior posts in the council; and reviewing the accessibility of local sports and leisure facilities. The Dragons recently helped to redevelop the Local Offer (Preparing for Adulthood) website and prior to the pandemic in 2020, they had reviewed Norfolk Trails to check that walking routes are accessible and safe. The Dragons have also looked at employability and transition opportunities within day services, helping to ensure that young people with disabilities are supported to prepare for (and gain experience in) the real world of work; should that be something they wish to explore in the future. To find out more, or to get involved, please get in touch with Sarah Harrison (Head of Advocacy and Participation) on: 01603 414109 or email: referrals@nansa.org.uk
Thanks to support from the National Lottery Reaching Communities Fund, the Dragons have partnered with Active Norfolk and launched a new programme called Dragons On The Move; click the button below to find out more:

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Nansa and partners, proudly introduce a range of opportunities for Young People...

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Parent - led CBT for child anxiety problems

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Educational Psychology & Specialist Support

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Parents/Carers - Educational Psychology & Specialist Support

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We hope that we can provide you with some useful information in this section, please bear with us whilst we are writing more information, particularly aimed at parents and carers.

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Nansa was founded in 1954 by a group of families; for the purposes of providing meaningful and enriching activities and support to their adult children with cerebral palsy. In the 65 years since; Nansa has grown to provide a far wider range of specialist provision, for people of all ages living with disabilities and/or those with complex behavioural, sensory, or developmental needs.

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Winter bugs and viruses are usually mild, but can sometimes become more serious. It can be hard to know what to do when your baby or child is ill and when you can manage this at home or need to see a doctor or nurse for more help.

We have put together information about keeping your family well this winter, as well as help on finding agencies and schemes that can provide support if you are struggling and tips for staying warm.

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Health Advice & Support for Children - Just One Norfolk

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Here at Just One Norfolk, we are dedicated to providing children and young people's health services to the community. Find out more about our services

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Free impartial SEND information, support and advice for parents, carers, young people and children

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Welcome to Norfolk SEND Partnership. Norfolk SEND Partnership offer information and advice to children, young people and parents/carers about special

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Guidance for parents

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Find trusted NHS advice on spotting signs of self harm in children and find professional support locally to help young people with their mental health

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Emotional support for parents / carers of children and young people with diabilities.

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Our 1-1 telephone appointments for parent carers looking for emotional support.

You might be struggling emotionally and looking for strategies to help you cope. Or maybe you just need to talk to someone who understands the extra challenges you face and who can point you in the right direction to get the support you need for your family.

To help, we offer 1-1 telephone appointments with a family support adviser for parent carers looking for a listening ear, reassurance and practical and emotional support.

Making an appointment is simple: Choose the day (morning, afternoon or evening), and when you register choose the time slot you want. Appointments are regularly updated and are subject to availability.

Important information before booking

Please ensure that you book your call for a time that you know you will be free to talk and somewhere that you feel safe and is quiet so that you can get the most out of the time you have

Appointments are 45 minutes long.

BOOK A FREE APPOINTMENT
Watch our senior parent adviser Shona talk about Listening Ear below to find out more about what the service is, what parents can talk about during their call, what families think of their Listening Ear experience, and some of her most memorable calls so far.

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We offer 1-1 telephone appointments with a family support adviser for parent carers looking for reassurance and support.

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This May Help is aimed at parents and carers who may have concerns about their child’s mental health. The website gives easy-to-follow advice to help families manage their child’s mental health. The advice includes: self-harm, gaming and online activity, teenagers safety, eating disorders, school avoidance, understanding mental health, understanding teenagers, online threats, building rapport, building resilience, building a support network, self-care tips, managing an emergency, managing in a crisis, and preparing for a children and adolescent mental health services (CAMHS) appointment.

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What is your concern?

This May Help has been created for parents and carers to help manage their child's mental health.

The subjects covered on this website have been chosen by parents and carers just like you, and in consultation with young people who have gone through their own mental health issues. What helped them may also help you.

On each page you'll find text for every topic along with more support films and links to other resources.

On the downloadable advice page you can download a printable version to use whenever you want.

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Advice for supporting your child's mental health | ThisMayHelp

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We are an initiative in partnership with the NHS to provide mental health support for parents of teens. Explore our videos for expert advice

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Video for parents

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Video for parents

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SEND Local Offer - Norfolk County Council

Email Claire Jones if you would like to offer a talk at your setting claire.jones2@norfolk.gov.uk

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Parent/ Carer Workshops (Psychology in Schools)

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Parent/ Carer Workshops (Psychology in Schools)

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Free webinars and virtual workshops (Zoom) providing up-to-date advice and guidance on how parents and carers can support the young people in their life. The workshops are live and 60 minutes long.

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Our Psychology in Schools Team run a program of parent workshops throughout the year to provide up to date advice and guidance on how parents and carers can support the young people in their life. All the workshops are recorded for you to watch at any time.

Use the hyperlinks below to find out more about the workshop and get the link to the video on YouTube.

Parent Workshop Programme

Childhood Neurodiversity Parent Workshop Programme

Workshops for Young People

Archived Workshops

All workshops

Supporting Young People with Eating Difficulties

This workshop explores reasons why children and young people may struggle with eating difficulties, what parents/carers can do to help and what are the red flags for eating disorders to alert families to seek specialist help. The workshop is presented by Dr Annie Bryant (clinical psychologist) and Emily Mizen (assistant psychologist) from the Psychology in Schools Team.

Supporting our young people with challenging behaviour

In this workshop Dr Kelsey Odgers (Clinical Psychologist, NSFT) and Katherine Thrasher (Assistant Psychologist, Countywide ADHD Service, NSFT) will explore child behaviour that parents or teachers find challenging to manage, such as: hyperactivity, difficulties with attention, aggression, difficulties with friendships and relationships, and irritability. We will cover practical strategies to help manage these behaviours positively. This workshop may be helpful for parents who have concerns around possible ADHD in their young person.

Tools to Manage Uncertainty and Building Resilience in Young People

Life is always unpredictable, but we have been living with a much higher degree of uncertainty over this last year than is usual. This workshop will introduce strategies that parents/carers/professionals can support their young people to help them cope better with uncertainty now and in the years to come. Being able to adapt to situations by learning to tolerate emotions and cope with change reduces stress levels and is a great skill for life. This workshop is suitable for parents/carers of all children struggling in the current pandemic who would like to learn strategies they can teach their children to manage difficult thoughts, feelings, and situations. It is also helpful for professionals who might work with young people.

"What I will take away from tonight's session - Try to take the uncertain path instead of keeping to the safe route was new to me and I think will change my life and make my children's future better. Living life to the full instead of a half life like I feel has been the case".

Surviving Lockdown Mark 3

This workshop explores how we make sense of what we are all experiencing at the moment. It will consider the most significant challenges posed by the pandemic for both parents and young people (including anxiety and low mood) while also thinking about the most helpful ways to manage these challenges.

"I found your session so helpful as it made me feel that I am not alone as a parent, that we are all going through this together. It made me feel that actually 'I'm doing an ok job' and not to be too hard on myself. I found the biochemistry side of things fascinating and it was exactly the things that are happening with my son. It made me feel reenergised and to 'keep going'."

Supporting Young People with Anxiety

This workshop is for parents of school aged children to help them understand anxiety better. The session covers: what is anxiety, why anxiety, how it effects the brain, how it effects the body, how it impacts on what we do and don't do and how parents can support their children/adolescents who might be struggling with anxiety.

"Connection over correction - its very difficult to do this and I often need reminding! ideas to help Children move from reassurance to self-assurance was useful as I'm often exhausted from having to reassure constantly!"

Supporting Young People with Low Mood

All of our young people have days when they feel low, this is perfectly normal. Sometimes this low mood hangs around for a bit longer and starts to make it much more difficult for our young people to do the things that are important to them and have the kind of relationships they want to have with others. For us as parents it can be hard to spot these difficulties especially among all the other changes that are happening in adolescence. This workshop will help you to have a better understanding of why our young people are more vulnerable to low mood once they reach adolescence, the warning signs and some evidence based strategies to best support your young person.

Building Resilience - managing the next steps
Part 1
This workshop explores what resilience is and why it is important for our young people. The sessions focus on five key components to wellbeing and resilience and suggests practical support for our young people in each of these five areas. The workshop pays particular attention to the approaching summer holidays and the opportunities these offer.
Part 2
This workshop, delivered by the Psychology in Schools Team (NSFT) is an extension of our previous workshop; Resilience and Managing the Next Steps (Part 1). In this workshop, we explore what resilience is, and provide an overview and re-cap of the five key components to wellbeing and resilience. By strengthening resilience, young people are in a better position to manage challenges in life, including change and transitions. The workshop also looks more closely at transitions, and how to help support young people to build the skills to manage transitions, as well as discussing practical considerations when preparing your child for a transition.

Supporting our children and adolescents with sleep

Experiencing sleep difficulties at some stage in our lives is common. We know that children and young people can particularly struggle with their sleep. Sleep difficulties are not only frustrating, but they start to impact on our mood and everyday lives.

This sleep workshop is aimed at parents and carers who have children over 11 years old who may be experiencing difficulties with their sleep. The workshop, delivered by the Psychology in Schools Team, covers important topics such as:

why we need sleep

why teenagers may struggle more with this

what you can do to support your young person to have a better night's sleep

Understanding the teenage brain - Supporting our teenagers with emotions

During adolescence, the brain is going through some very big changes - these changes are positive and support our young people to make the transition into adulthood. However, these changes can be confusing and understanding what is happening in the teenage brain is incredibly helpful. This session will explore these brain changes and how they impact on all aspects of our adolescent's life, including mood, behaviour, risk taking and relationships. We will also explore what we can do to strengthen our relationships with our young people and support them through this period of development. With thanks to Dr Hazel Harrison for the brilliant brain house illustration.

Supporting your child to manage their big feelings

Dr Hope Westgate and Dr Tamara Scully, Clinical Psychologists from NSFT, deliver a workshop for parents on 'supporting children to manage big feelings'. This workshop includes information on children's emotional development and what is happening in their brain when they are experiencing big emotions. It also provides practical and supportive guidance on what are some of the things that parents can do to support their children with the emotions they experience. This workshop is primarily aimed at parents of children who are under 12.

Managing Exam Stress

A workshop for parents and young people to provide guidance around exam season.

It is very normal for exams and tests to lead to anxiety, stress, and worry. This workshop is designed for both parents and young people to attend to provide guidance around preparing for and coping with exam season.

View a refreshed 2022 edition on our YouTube Channel

Understanding young people's self-harm

This workshop delivered by the Psychology in Schools Team (NSFT) provides an introduction to understanding self-harm among young people and adolescents. It aims to develop parents' understanding of self-harm and will cover: "What is self-harm?", "Why does self-harm happen?", and "What can I do to help?".

This workshop is presentation based and aimed at parents and carers who live within Norfolk and Suffolk.

This video contains information on self-harm among young people. If you are concerned about your child's safety please speak to a health professional. Samaritans can be called on 116 123.

Getting the best out of your relationships with your person

Dr Beth Mosley MBE (Consultant Clinical Psychologist) introduces Viktoria Cestaro and Sue Staff, experienced mental health clinicians, to present this parent workshop on how to get the best out of your relationships with your young person. We consider how adolescence can change our relationships and communication style with young people and how we can connect effectively with our children/young people, especially when they are struggling. This workshop provides some practical advice and guidance on communicating with those young people we love. It will be helpful if you feel your communication can sometimes be explosive or you feel you do not have enough connection with your young person, and they may be struggling with low mood.

How to get what you want: Adolescent workshop

Do you find that it is sometimes really difficult to get from others what you need? Do others struggle to understand you or you get the least helpful response from them? This session by the Psychology in Schools Team helps give practical tips for young people on how to communicate well with others (whether that is your friends, parents, teachers or any other human being). These tips have been tried and tested by other young people, and can be especially helpful, especially if you may experience times of low mood.

How to talk to your young people about the war in Ukraine

As parents and families we are likely to have been shocked about the devastating situation in Ukraine. Our children will be having conversations with us and others and trying to make sense of what is happening. This workshop aims to highlight the importance of communication around these topics and to consider the way in which we do this, providing practical guidance for having these sensitive conversations. We discuss how to manage exposure and time spent reviewing news stories, and how to turn difficult feelings into helpful actions.

Supporting your child to attend or get back to school

This workshop, delivered by the Psychology in Schools Team, focuses on supporting parents to help their young people in attending or getting back into school. The workshop provides an understanding of school avoidance for parents, with reference to West Suffolk Guidance. It also discusses strategies and ideas that can be used to help young people feel confident in re-engaging with school.

Building Understanding and Supporting Your Child with Tourette's Syndrome/Tics

This workshop delivered by clinicians experienced in working with young people with Tourette's/Tic Disorder will provide information about Tourette's and Tics in children and young people, dispel some common myths and give guidance on how you can best support your child/teenager as they negotiate the highs and lows of life with tics.

Building Confidence and Managing Anxiety in Your Child (Under 12s)
Part 1
This workshop is for parents of children under 12 who have attended or viewed a recording of the Psychology in Schools Team anxiety workshop

and/or

This is the first part of a two-part webinar is delivered by the Under 18s Wellbeing Team part of Norfolk and Suffolk NHS Foundation Trust. It will provide additional strategies and aims to further develop understanding of anxiety, so that parents feel more confident in supporting their young people.

View part one on our YouTube channel:
Part 2
This workshop is for parents of children under 12 who have attended the "Building Confidence and Managing Anxiety in Your Child (Under 12s) - Part 1. This is the second part of a two-part webinar is delivered by the Under 18s Wellbeing Team part of Norfolk and Suffolk NHS Foundation Trust. It will provide additional strategies and aims to further develop understanding of anxiety, so that parents feel more confident in supporting their young people.

View part two on our YouTube channel:

Parenting the Anxious Adolescent
Part one
This workshop is for parents of children and adolescents who are aged 12 and above, who have attended or viewed a recording of the Psychology in Schools Team anxiety workshop

This is the first part of a two-part webinar is delivered by the Under 18s Wellbeing Team part of Norfolk and Suffolk NHS Foundation Trust. It will provide additional strategies and aims to further develop understanding of anxiety, so that parents feel more confident in supporting their young people with anxiety.

View part one on our YouTube Channel:
Part two
This workshop is for parents of children and adolescents aged 12 and above, who have attended or viewed a recording of "Parenting the Anxious Adolescent - Part 1" . This is the second part of a two-part webinar is delivered by the Under 18s Wellbeing Team part of Norfolk and Suffolk NHS Foundation Trust. It will provide additional strategies and aims to further develop understanding of anxiety, so that parents feel more confident in supporting their young people.

View part two on our YouTube Channel:

Supporting our Young People with Anxiety

This workshop is for parents of school aged children to help them understand anxiety better. The session covers: what is anxiety, why anxiety, how it effects the brain, how it effects the body, how it impacts on what we do and don't do and how parents can support their children/adolescents who might be struggling with anxiety.

Understanding trauma

This workshop recording is for parents and carers of young people who have experienced trauma. It includes a brief introduction to understanding what we mean by trauma and considers the impact of early traumatic experiences on child development. It focuses on what you can do to support your young person's wellbeing and sense of psychological safety. Resources and information around services have also be shared in the workshop for when further support is needed.

Supporting our Young People with OCD

This workshop is for parents of school aged children to help them understand 'Obsessive Compulsive Disorder' (OCD) better. This session covers: what OCD is, how it effects and impacts young people and how parents can support their children/adolescents who might be struggling with OCD and further support available. The Psychology in Schools Team is based in Suffolk, UK so resource information focuses on services local to there, but helpful national resources for parents, carers and young people are also shared. Since contact details change, do check the original source for the most up to date information about services.

Supporting your child to regulate their emotions

Does your child struggle to manage strong emotions, get very stressed or have difficulty with managing relationships? Then this parent/carer workshop may be for you! This introductory session will explore what emotion dysregulation is and what can impact a child's ability to regulate their emotions. It will then focus on what parents and carers can do to support their children/adolescents in this.

Supporting our Young People with self-harm

Knowing your young person is finding things difficult and engaging in self-harm can be frightening and confusing for parents. This workshop aims to develop parents' understanding of self-harm and will cover: "What is self-harm?", "Why does self-harm happen?", and "What can I do to help?". This event is presentation based and presenters will not be able to speak to attendees directly. If you are concerned about your child's safety and require crisis support please call 0808 196 3494; this number operates 24 hours a day, 7 days a week. This session will take place via Zoom. You can access the event either by using the link in your confirmation email or using the Online Event Page. A password is not required to enter the event. To access the Online Event Page please click the "View the Event" button on the reminder email and log into your Eventbrite account. More detailed instructions will be sent with your confirmation email.

Social Media and the Impact on our Teenagers' Mental Health

This workshop increases understanding of how the use of social media might be associated with mental health difficulties, including anxiety, low mood, self-harm and body image. It also explores the world of our young people to offer a balanced perspective to supporting our young people in this area. Delivered by Dr Beth Mosley (Consultant Clinical Psychologist) and Emily Mizen (Assistant Psychologist).

Building Resilience, Managing the Next Steps

A workshop to support parents/carers in building the resilience of their young people whilst looking ahead to the summer holiday and transitions.

Childhood Neurodiversity

What you need to know as a parent or carer

What is neurodiversity? What is autism, ADHD and learning disability? Does my child need a diagnosis to get support? This introductory workshop answers these questions and introduces where parents/carers can find advice and guidance for supporting their neurodiverse children. Delivered by Dr Beth Mosley (Consultant Clinical Psychologist) and Dr Annie Bryant (Clinical Psychologist).

Managing big feelings (including anxiety and low mood)

This workshop explores why neurodiverse children may develop difficulties with their emotions, including anxiety and low mood and how parents/carers can support neurodiverse children with managing their big feelings. Delivered by Dr Annie Bryant (clinical psychologist) and Dr Kelsey Odgers (clinical psychologist) from the Psychology in Schools Team.

How the Brain Develops

This workshop covers childhood brain development including the impact of relationships in early childhood and changes in adolescence. The workshops will also explore neurodiversity in brain development and how parents/carers can support their child's developing brain. The workshop is presented by Dr Annie Bryant (clinical psychologist) and Emily Mizen (assistant psychologist) from the Psychology in Schools Team.

Understanding and managing behaviour

When distressed, neurodiverse children and young people may show behaviours that challenge the adults around them. This workshop explores how to understand behaviour and how parents/carers can support their neurodiverse children with behaviours of distress. The workshop is presented by Dr Annie Bryant (clinical psychologist) and Anna Mulvey (assistant psychologist) from the Psychology in Schools Team.

The impact of early life stress

This workshop explores the impact of early life stress, or traumatic experiences, on childhood development. It considers neurodivergent children's vulnerability to early life stress and provides advice on how parents/carers can support their children with the potential impacts of early life stress. The workshop is presented by Dr Annie Bryant (clinical psychologist) and Linda Brindle (senior psychotherapist) from the Psychology in Schools Team.

Live workshops

You can get information about the latest LIVE workshops by logging into Eventbrite and following the Psychology in Schools team. You will then be notified of upcoming workshops and have a link to book onto these.

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Our Psychology in Schools Team run a program of parent workshops throughout the year to provide up to date advice and guidance on how parents and carers can support the young people in their life. All the workshops are recorded for you to watch at any time.

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Did you know that we also run a number of workshops for both parents and careers? Details of the ones coming up can be found in our Parent/Carer Workshops Flyer

Below is some supporting information for parents and also resources to help create a dyslexia friendly environment for your child at home. Do check back for updates!

Please click each heading for additional information:

A useful Dyslexia Awareness poster from Dyslexia Daily

Signs your child may be dyslexic

Strategies to help your child with homework

Support you can expect in the education system

Stress reduction ideas

Ideas for resources to support learning

Inspirational stories

Just looking on the internet and in the media, we can find stories of many famous dyslexic people, with remarkable and inspiring stories which are great to know about. However, most of our children will succeed in a way that does not make them famous. Take a look at dyslexiahelp.umich.ed/success stories to see people from all walks of life telling you about their experience. Their successes will still serve as motivation for both yourself, as a parent, and your child.

Access Arrangements for all stages of education

If you are looking for tutors or a dyslexia diagnostic assessment, we have provided links to charitable organisations that may be able to offer these services and support:

Patoss, Dyslexia Action and BDA (British Dyslexia Association)

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Strategies for Parents - Dyslexia Outreach Service

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Did you know that we also run a number of workshops for both parents and careers? Details of the ones coming up can be found in our Parent/Carer Workshops Flyer Below is some supporting information for parents and also resources to help create a dyslexia friendly environment for your child at home.

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The PEASS guidance specifies what SEN Support places of learning should provide for children and young people with SEND in Norfolk.

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Information for Parents considering private diagnosis for their child(ren)

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Information for Parents considering private diagnosis for their child(ren)

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1. Think carefully about why the assessment and diagnosis will be helpful for your child and your family.
Support should be needs led across education, health and care and it may be worthwhile talking
to someone about your concerns to see what other help is available to you
2. Do your research.
Check the provider is appropriately qualified. Its useful to check whether they are registered on Company House
https://www.gov.uk/get information about a company , or
with a registered body such as the HealthCare Professional Council (HCPC).

https://www.hcpc uk.org/check the register/

Check the
CQC website for when provider was last inspected https://www.cqc.org.uk/
3.
When the assessment is completed, you will receive an
outcomes report. This report can be helpful in
describing what reasonable adjustments need to be made in education or employment or how
professionals can best support a person with strategies or communication. It is up to you whether this
report is shared and how much information is included and we recommend that as a minimum, your GP
practice and school receives a copy.
4.
The report should also describe;

Any safeguarding/identified risks

Any ongoing referrals made to local agencies

Relevant signposting to local agencies following assessment outcome

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Support for parents and carers in Norfolk and Waveney who have children who are waiting for or undergoing a neurodevelopmental assessment, or where there has been a recent diagnosis of autism or ADHD.

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Support for parents and carers in Norfolk and Waveney who have children who are waiting for or undergoing a neurodevelopmental assessment, or where there has been a recent diagnosis of autism or ADHD.

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Norfolk and Waveney Autism/ADHD Support Service

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Improving outcomes for children and young people awaiting assessment for autism/ADHD or recently diagnosed.