# data[].attributes.headline
Vertical alignment of agency goals to office goals

# data[].attributes.subject
Vertical alignment of agency goals to office goals

# data[].attributes.headline
Office/division leadership uplifting agency goals 

# data[].attributes.subject
Office/division leadership uplifting agency goals 

# data[].attributes.headline
Create buy-in regarding Core Values and Beliefs bottom up and top down 

# data[].attributes.subject
Create buy-in regarding Core Values and Beliefs bottom up and top down 

# data[].attributes.headline
What processes were being identified and targeted? Was there a plan tackling certain processes and making those improvements visible?

# data[].attributes.subject
What processes were being identified and targeted? Was there a plan tackling certain processes and making those improvements visible?

# data[].attributes.headline
Staff may have had unrealistic expectations for process improvement. (Cutting 10 days off of a process may be realistic for some but not others.)

# data[].attributes.subject
Staff may have had unrealistic expectations for process improvement. (Cutting 10 days off of a process may be realistic for some but not others.)

# data[].attributes.headline
Processes improvements were made, but weren't always made as quickly as people would want; managing people's expectations.

# data[].attributes.subject
Processes improvements were made, but weren't always made as quickly as people would want; managing people's expectations.

# data[].attributes.headline
Teams don't have the resources or tools to improve processes.

# data[].attributes.subject
Teams don't have the resources or tools to improve processes.

# data[].attributes.headline
Teams aren't sufficiently staffed to improve processes and handle current workload.

# data[].attributes.subject
Teams aren't sufficiently staffed to improve processes and handle current workload.

# data[].attributes.headline
Lack of adequate funding to solve process challenges.

# data[].attributes.subject
Lack of adequate funding to solve process challenges.

# data[].attributes.headline
Hard to find POCs for things via the website or internal communication channels

# data[].attributes.subject
Hard to find POCs for things via the website or internal communication channels

# data[].attributes.headline
We need different given a hybrid-remote work environment

# data[].attributes.subject
We need different given a hybrid-remote work environment

# data[].attributes.headline
Most things were done in paper form pre-COVID. “New” processes largely mimicked paper processes, manual processes, tools lack automation.

# data[].attributes.subject
Most things were done in paper form pre-COVID. “New” processes largely mimicked paper processes, manual processes, tools lack automation.

# data[].attributes.headline
There was not a lot of visibility around the goals and progress updates.

# data[].attributes.subject
There was not a lot of visibility around the goals and progress updates.

# data[].attributes.headline
Need new tools, and need them to be used consistently.

# data[].attributes.subject
Need new tools, and need them to be used consistently.

# data[].attributes.headline
Pandemic put process improvements on the back-burner.

# data[].attributes.subject
Pandemic put process improvements on the back-burner.

# data[].attributes.headline
80% improvement for second goal was perhaps too ambitious.

# data[].attributes.subject
80% improvement for second goal was perhaps too ambitious.

# data[].attributes.headline
Creating more tailor-made professional development opps

# data[].attributes.subject
Creating more tailor-made professional development opps