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Leader/Speaker:채성운

Writer:박지호

Writer:김민준

Writer:서유건

Word master:정준찬

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다음 빈칸에 들어갈 단어로 올바른 것은?

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다음 빈칸에 들어갈 단어로 올바른 것은?

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Is the customer always right? When customers return a broken product to a famous company, _________ makes kitchen and bathroom fixtures, the company nearly always offers a replacement to __________ good customer relations. Still, “there are times you’ve got to say ‘no,’” explains the warranty expert of the company, such as when a product is undamaged or has been abused. Entrepreneur Lauren Thorp, who owns an e-commerce company, says, “While the customer is ‘always’ right, sometimes you just have to fire a customer.”
When Thorp has tried everything to resolve a complaint and realizes that the customer will be __________ no matter what, she returns her attention to the rest of her customers, who she says are “the reason for my success.”

1. that / withhold / satisfied
2. that / maintain / dissatisfied
3. that / withhold / satisfied
4. which / maintain / satisfied
5. which / maintain / dissatisfied

# data[].attributes.body
Leader/Speaker: 채준희

Writer: 이연우

Writer: 김태균

Writer: 도현서

Word master: 권규빈♡구빈♡권민준

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Leader/Speaker: 안세현(박보검)

Writer: 최진우

Writer: 박주호

Writer: 김한결

Word master: 임서현

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※ 문제의 유형/내용은 다같이 정하기!!

Leader/Speaker: 회의 진행, 발표

Writer: 문제 패들렛에 업로드

Writer: 문제 패들렛에 업로드

Word master: 모르는 단어 검색

(5명일 경우) Writer: 문제 패들렛에 업로드

# data[].attributes.body
Leader/Speaker:남용범

Writer:김도일

Writer:이창우

Word master:권민준♡

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entrepreneur, unreasonable, listen, demands

Entrepreneur doesn't have to listen to customers' unreasonable demands

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Leader/Speaker: 배류빈❤️

Writer:김민휘💀

Writer:최연재

Writer:신호철

Word master:권오현🏳️‍🌈

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1. 조원들과의 회의를 통해 문제 유형을 정해주세요

문제의 유형, 형식, 선지의 갯수는 자유입니다 -> 객관식/주관식/T,F/나만의 유형

2. 정해진 유형에 따라 문제를 제작해주세요

학습지의 지문을 활용해도 되고, 태블릿을 사용해 문제를 만들어도 됩니다(구글 클래스룸에 지문을 올려 두었어요!)

3. 제작한 문제를 패들렛에 업로드해주세요

4. 시간이 남은 그룹은 다른 그룹의 문제에 댓글을 달아도 되고, 추가적으로 문제를 만들어도 됩니다

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다음은 지문을 읽은 학생 가,나,다,라,마의 반응이다. 다음 중 가장 적절한 반응은?

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다음은 지문을 읽은 학생 가,나,다,라,마의 반응이다. 다음 중 가장 적절한 반응은?

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(1).가:기업은 소비자와의 원만한 관계를 위해 고객의 모든 요청을 수락하겠군.

(2).나:Thorp의 "The customer is always right."는 말은 소비자 요구의 해결이 현실적으로 어려울지라도 그것은 항상 타당한 근거를 가진다는 말이겠군.

(3).다:Throp가 "who are the reason of my success"라고 말한 사람은 "a fired customer"가 아닌 사람이겠군.

(4).라:Thorp가 "There are times you've got to say 'no'."라고 말한 것의 의미는 거절이 기업과 소비자 간의 모든 관계 형성에 도움이 될 수 있다는 뜻이겠군.

(5).마:Thorp가 "fire a customer"이라 말한 것은 기업과 소비자가 모종의 계약 관계로 묶여있음을 암시하는군.

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다음 주어진 문장에 들어갈 위치로 가장 알맞은 곳은?

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다음 주어진 문장에 들어갈 위치로 가장 알맞은 곳은?

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Is the customer always right?① When customers return a broken product to a famous company, which makes kitchen and bathroom fixtures, the company nearly always offers a replacement to maintain good customer relations.② Entrepreneur Lauren Thorp, who owns an e-commerce company, says, “While the customer is ‘always’ right, sometimes you just have to fire a customer.”③
When Thorp has tried everything to resolve a complaint and realizes that the customer will be dissatisfied no matter what,④ she returns her attention to the rest of her customers, who she says are “the reason for my success.”⑤

[Still, “there are times you’ve got to say ‘no,’” explains the warranty expert of the company, such as when a product is undamaged or has been abused.]

①

②

③

④

⑤

# data[].attributes.body
Leader/Speaker:안태민

Writer:박승현

Writer:주예준

Word master:안효준

# data[].attributes.body
다음 중,어법상 틀린 것은? Is the customer always right? When customers return a broken product to a famous company, which makes kitchen and bathroom fixtures, the company nearly always offers a replacement to 1(maintain) good customer relations. Still, “there 2(are) times you’ve got to say ‘no,’” explains the warranty expert of the company, such as when a product 3(is) undamaged or has been abused. Entrepreneur Lauren Thorp, who owns an e-commerce company, 4(says), “While the customer is ‘always’ right, sometimes you just have to fire a customer.”When Thorp has tried everything to resolve a complaint and realizes that the customer will be dissatisfied no matter what, she returns her attention to the rest of her customers, 5(that) she says are “the reason for my success."

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다음 글의 밑줄 친 부분 중, 어법상 옳은 것은?

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다음 글의 밑줄 친 부분 중, 어법상 옳은 것은?