# data[].attributes.body
I realize the lunch hosting limit was recently increased, but since COVID the price of food has gone through the roof and it is still very hard to provide a nice healthy lunch for $30/pp which is supposed to include coffee, drinks, lunch and dessert. We host meetings for physicians from hospitals throughout the state and they expect more than a box lunch. Is another increase of maybe $5/pp a possibility in the future?

# data[].attributes.headline
I am still completely mystified about when I should use campus Procurement vs. when I should use MM Procurement.  I use campus for coaching engagements but MM for speaker's agreements.  Why is it different?

# data[].attributes.subject
I am still completely mystified about when I should use campus Procurement vs. when I should use MM Procurement.  I use campus for coaching engagements but MM for speaker's agreements.  Why is it different?

# data[].attributes.headline
I would like to see negotiated rates for hotels for hosting.  We have preferred hotels that will invoice us but when it comes to what everyone is paying, it varies widely.  UM could save a lot of money if they could negotiate a person fee for a package for conferences.  

# data[].attributes.subject
I would like to see negotiated rates for hotels for hosting.  We have preferred hotels that will invoice us but when it comes to what everyone is paying, it varies widely.  UM could save a lot of money if they could negotiate a person fee for a package for conferences.  

# data[].attributes.headline
Can the items being purchased with a Pcard be listed in Concur as they would be on a normal credit card statement?

# data[].attributes.subject
Can the items being purchased with a Pcard be listed in Concur as they would be on a normal credit card statement?

# data[].attributes.body
More in formation on contracts/purchases with international vendors. Seems like different units have different rules on approving/paying these accounts.

# data[].attributes.headline
Cash Advances - how do we clear out in concur? No training is provided. 

# data[].attributes.subject
Cash Advances - how do we clear out in concur? No training is provided. 

# data[].attributes.body
We have a special case (or may be more common) where our shortcode is changing on a fiscal year basis; are there specific guidelines for closing partially fulfilled PO’s and following up with partially fulfilled requests that are on closed our short codes? How do we handle this transition when it is related to shipping and logistics suppliers? How to avoid old charges from hitting the old codes and still maintain same price quotes when experiencing back orders?

# data[].attributes.headline
UM's buying power is tremendous. What is the U's commitment to local and minority-owned businesses, and how can we better leverage the enterprise to bolster the local community? 

# data[].attributes.subject
UM's buying power is tremendous. What is the U's commitment to local and minority-owned businesses, and how can we better leverage the enterprise to bolster the local community? 

# data[].attributes.body
Can the policy be changed to 2 years before a vendor goes inactive and needs to be reactivated? 1 year seems a bit short

# data[].attributes.headline
RE: strategic suppliers vs other suppliers

# data[].attributes.subject
RE: strategic suppliers vs other suppliers

# data[].attributes.body
I understand that there's a 'value' to the university with strategic suppliers, but reaching out to procurement every time there's a price discrepancy that needs to be handled will - in the case of Michigan Medicine - cause delays in patient care. How can we be fiscally responsible when we're forced to choose to pay sometimes double the price for something because procurement has a 1-2 week minimum lead time? Is there something procurement plans to do to address this?

# data[].attributes.body
We should have a repository for service/pm agreements so we know what is in place on equipment and what it covers. Otherwise, this knowledge can be lost with turnover.

# data[].attributes.body
Is there a platform to provide communication other than shared services regarding price matching, etc so they are more quickly answered?

# data[].attributes.headline
Should buyers be notified when strategic suppliers will not meet pricing by non strategic suppliers 

# data[].attributes.subject
Should buyers be notified when strategic suppliers will not meet pricing by non strategic suppliers 

# data[].attributes.headline
Agreed about Xerox.  They have been difficult to work with, and, logically, as we have a contract with them, they should have the items they have agreed to provide us on hand.  We have had delays of four to five months for printers.

# data[].attributes.subject
Agreed about Xerox.  They have been difficult to work with, and, logically, as we have a contract with them, they should have the items they have agreed to provide us on hand.  We have had delays of four to five months for printers.

# data[].attributes.body
Has campus engaged with Michigan medicine on the new IT SPG process? How will Procurement verify that the departments have gone through this process? How will the process work when there is an urgent patient safety need?

# data[].attributes.headline
With the switch to Xerox, I ordered a new Xerox MFD on 2/27/23 for an office in the hospital, and it still has not arrived.  This seems to be taking way too long. 

# data[].attributes.subject
With the switch to Xerox, I ordered a new Xerox MFD on 2/27/23 for an office in the hospital, and it still has not arrived.  This seems to be taking way too long. 

# data[].attributes.headline
My department has an Amazon business account. It is set up for all purchases to be tax exempt and a report is sent to me of all purchases made. The link to this account can be sent to other authorized users in the department.

# data[].attributes.subject
My department has an Amazon business account. It is set up for all purchases to be tax exempt and a report is sent to me of all purchases made. The link to this account can be sent to other authorized users in the department.

# data[].attributes.headline
For the person who posted about their department having an Amazon business account...how did you set that up? I've been using my personal account to make Amazon purchases. We've often found better pricing there on items vs M-Marketsite.

# data[].attributes.subject
For the person who posted about their department having an Amazon business account...how did you set that up? I've been using my personal account to make Amazon purchases. We've often found better pricing there on items vs M-Marketsite.

# data[].attributes.body
On the Michigan Medicine side when an IT purchase requires buyer approval from Campus side it takes longer that expected to obtain approval and most of the time it is critical and urgent to obtain approval. Also would be nice if Suppliers would report back to the depts. when they are leaving and who the new supplier contact will be.

# data[].attributes.headline
Can SSC procurement tickets please give users acces to the entire ticket from beginning to end, rather than only showing the most recent contact?  SSC can see it all, but it is impossible for users to trace the history of the ticket.

# data[].attributes.subject
Can SSC procurement tickets please give users acces to the entire ticket from beginning to end, rather than only showing the most recent contact?  SSC can see it all, but it is impossible for users to trace the history of the ticket.

# data[].attributes.body
Make it easier to find which payment types are not reimbursable. It is buried deep in the procurement website. These need to be shared with students and staff prior to trips. For instance, Uber Cash is not reimbursable but not known and this is something students use often. They end up not being reimbursed for their expense.

# data[].attributes.body
Can training be created to assist in navigating purchases made from vendors outside the country- customs processes and documentation needed to bring the goods into the country in the most timely manner possible

# data[].attributes.headline
Are there any long term storage options on campus for student organizations and clubs? Is this something that can be setup with a contract or using shortcode? Or is this something that could be developed in the future?

# data[].attributes.subject
Are there any long term storage options on campus for student organizations and clubs? Is this something that can be setup with a contract or using shortcode? Or is this something that could be developed in the future?

# data[].attributes.headline
It is frustrating from a faculty member's perspective when they are asked to use a strategic supplier, when the cost for using their services are higher than using a non-strategic supplier.  When discretionary and sponsored funds are limited, how can we justify to faculty asking them to spend more for the same items?  We realize that Procurement can negotiate a lower price with the strategic supplier, this takes time (sometimes days or longer, and isn't always successful) and at the pace research moves this type of delay is unacceptable and can come at an opportunity cost to faculty.

# data[].attributes.subject
It is frustrating from a faculty member's perspective when they are asked to use a strategic supplier, when the cost for using their services are higher than using a non-strategic supplier.  When discretionary and sponsored funds are limited, how can we justify to faculty asking them to spend more for the same items?  We realize that Procurement can negotiate a lower price with the strategic supplier, this takes time (sometimes days or longer, and isn't always successful) and at the pace research moves this type of delay is unacceptable and can come at an opportunity cost to faculty.

# data[].attributes.body
In procurement, are there service level expectations? For example, how long should it take to get a signature on a contract, rework/creation of contract, POs? If there are expectations, are they being tracked like what is done in SSc

# data[].attributes.headline
How do we know if system issues may have already been reported and are being addressed/escalated?  For instance, problems since ePro req was updated in November, issues with Lightning, new Concur interface not having the functionality of the old version...  I worry that we all think someone will automatically know our pain, but suspect that info isn't being gathered.

# data[].attributes.subject
How do we know if system issues may have already been reported and are being addressed/escalated?  For instance, problems since ePro req was updated in November, issues with Lightning, new Concur interface not having the functionality of the old version...  I worry that we all think someone will automatically know our pain, but suspect that info isn't being gathered.

# data[].attributes.headline
To that point, why are items even listed in M-Marketsite, if we can't buy them there.

# data[].attributes.subject
To that point, why are items even listed in M-Marketsite, if we can't buy them there.

# data[].attributes.body
How will procurement practices need to change as a result of the new accessibility SPG?

# data[].attributes.headline
The ticketing system can be difficult to follow in an email inbox when you are working with multiple agents on different contacts. Is it possible to create a better identifier or subject line to make it easier to follow?

# data[].attributes.subject
The ticketing system can be difficult to follow in an email inbox when you are working with multiple agents on different contacts. Is it possible to create a better identifier or subject line to make it easier to follow?

# data[].attributes.body
It would help to know why items are blocked when looking at marketsite

# data[].attributes.headline
Is there a list of Categories somewhere that shows what the Category abbreviation is for each Account Code?

# data[].attributes.subject
Is there a list of Categories somewhere that shows what the Category abbreviation is for each Account Code?

# data[].attributes.body
We love our little local supplier for SWAG. Some offices can’t use him because he’s not the lowest bid. How can we remedy those situations?

# data[].attributes.body
How do we share experiences that are less than ideal with our preferred vendors?

# data[].attributes.headline
Place to share information/feedback on caterers. Not all the "preferred vendors" do a good job.

# data[].attributes.subject
Place to share information/feedback on caterers. Not all the "preferred vendors" do a good job.

# data[].attributes.headline
When selecting to change a supplier (like Conlin) are staff who use the current supplier involved in the discussion? Are staff who use the service involved in some form before big changes are made?

# data[].attributes.subject
When selecting to change a supplier (like Conlin) are staff who use the current supplier involved in the discussion? Are staff who use the service involved in some form before big changes are made?

# data[].attributes.headline
Strategic Suppliers Not Having Best Price

# data[].attributes.subject
Strategic Suppliers Not Having Best Price

# data[].attributes.body
I know we're supposed to be using strategic suppliers above everyone else, but what about when a non-strategic supplier has an identical item for significantly less and will not price match? Is it more important to honour the strategic supplier or to spend the least amount of money?

# data[].attributes.headline
Will additional procurement agents be hired to help relieve existing workloads and ensure timely responses?

# data[].attributes.subject
Will additional procurement agents be hired to help relieve existing workloads and ensure timely responses?

# data[].attributes.headline
The new Procurement website is difficult to navigate, and no longer lists phone numbers for key procurement contacts.  Often a simple conversation is helpful to resolve complex issues or to obtain advice.

# data[].attributes.subject
The new Procurement website is difficult to navigate, and no longer lists phone numbers for key procurement contacts.  Often a simple conversation is helpful to resolve complex issues or to obtain advice.

# data[].attributes.body
Better guidelines for purchasing furniture would be helpful. One time single piece purchases can be time consuming and expensive. When an office is limited on funds, it would be helpful to have a guide.

# data[].attributes.headline
Could we refer suppliers to someone when their dispatch method is incorrect?  This shouldn't be up to the purchaser to request an update!

# data[].attributes.subject
Could we refer suppliers to someone when their dispatch method is incorrect?  This shouldn't be up to the purchaser to request an update!

# data[].attributes.body
What are the service expectations on procurement functions - just a signature, work up a contract or PO execution?

# data[].attributes.body
Is there any plan to improve searching capabilities in Marketsite? Technology should be able to make the search feature closer to the Amazon experience.

# data[].attributes.headline
Establishing Contracts for Consultants budgeted into an Awarded project

# data[].attributes.subject
Establishing Contracts for Consultants budgeted into an Awarded project

# data[].attributes.headline
I would like to know more in detail about how central procurement handles orders over 10K. 

# data[].attributes.subject
I would like to know more in detail about how central procurement handles orders over 10K. 

# data[].attributes.headline
Will central procurement be more collaborative with working through the challenges faced on the hospital side? 

# data[].attributes.subject
Will central procurement be more collaborative with working through the challenges faced on the hospital side? 

# data[].attributes.body
I love the state of Michigan but it frustrates me when I see UM paying/reimbursing sales tax bc our people don't understand ways to purchase so that we don't get charged sales tax. Does UM calculate and report on how much we pay in Michigan sales tax?

# data[].attributes.body
Are there any plans to modify the current training for members involved in procurement to include a more interactive and engaging training experience versus going through the modules in MyLINC? (Thinking about how to we can really dive into a culture that embraces communities of practice)

# data[].attributes.headline
Likewise, it would be helpful to hear of any issues/negative feedback on suppliers. 

# data[].attributes.subject
Likewise, it would be helpful to hear of any issues/negative feedback on suppliers. 

# data[].attributes.headline
What is the plan for the new ERP or P2P software?

# data[].attributes.subject
What is the plan for the new ERP or P2P software?

# data[].attributes.body
Contracts can be tricky. Is there a tutorial available for handling new contracts?

# data[].attributes.body
Improve the communication on approvals and the actual timeline.

# data[].attributes.headline
For the person requesting QTO training: For training on QTO go to Select Commodity, Printing, then Help Center, & select Training Videohttps://mbiz.bf.umich.edu/qto/qto_user_training_video.cfm

# data[].attributes.subject
For the person requesting QTO training: For training on QTO go to Select Commodity, Printing, then Help Center, & select Training Videohttps://mbiz.bf.umich.edu/qto/qto_user_training_video.cfm

# data[].attributes.headline
We could use "experts" in import/duty/classification for research tools, supplies and equipment.

# data[].attributes.subject
We could use "experts" in import/duty/classification for research tools, supplies and equipment.

# data[].attributes.body
Thanks for the link but all that does is take you to a document that to request 1:1 training. Is it possible to provide something that is easier to access at any time?

# data[].attributes.headline
Likely falls outside of Procurement, but need a way to download final invoices for direct billing units. It is a nightmare to try and obtain from the source after an event takes place. Need them because we cost share the expenses with other units.

# data[].attributes.subject
Likely falls outside of Procurement, but need a way to download final invoices for direct billing units. It is a nightmare to try and obtain from the source after an event takes place. Need them because we cost share the expenses with other units.

# data[].attributes.headline
Challenges with Suppliers being in our system, then either rejecting POs from us, or having requirements/minimum purchase requirements - how do we identify this BEFORE we create the PO (or before we even decide on a supplier).

# data[].attributes.subject
Challenges with Suppliers being in our system, then either rejecting POs from us, or having requirements/minimum purchase requirements - how do we identify this BEFORE we create the PO (or before we even decide on a supplier).

# data[].attributes.headline
Gap: sustainable purchasing options are limited and time-consuming to navigate.

# data[].attributes.subject
Gap: sustainable purchasing options are limited and time-consuming to navigate.

# data[].attributes.body
U-M already has Zoom and gmail at the enterprise level. What about Padlet, Mailchimp, Asana, Canva or other very frequently used softwares/apps where we are all paying monthly/annual fees?

# data[].attributes.headline
What are specific guidelines on renewing contracts over $10k? Procurement agents often provide conflicting requirements, such as need for SSJ or bid.

# data[].attributes.subject
What are specific guidelines on renewing contracts over $10k? Procurement agents often provide conflicting requirements, such as need for SSJ or bid.

# data[].attributes.body
I'd be interested in resources Procurement has for small business vendors.  Does Procurement keep a listing that could be shared?  Maybe highlight SBA and SAM search best practices.  Some of my federal projects require small business purchases.

# data[].attributes.body
I would welcome a place to share GREAT experiences with UM suppliers bc when I'm looking for a specific service or goods, this would be very helpful. (For example, I imagine this could really help others when planning catering/food.)

# data[].attributes.headline
Is it possible to have scorecards created for University wide suppliers on a regular basis and making this information available?

# data[].attributes.subject
Is it possible to have scorecards created for University wide suppliers on a regular basis and making this information available?

# data[].attributes.headline
Would also like to see Airtable included in this "enterprise level"

# data[].attributes.subject
Would also like to see Airtable included in this "enterprise level"

# data[].attributes.headline
Is there a checklist of items to consider to know when a DPA is or isn't needed?

# data[].attributes.subject
Is there a checklist of items to consider to know when a DPA is or isn't needed?

# data[].attributes.headline
Does the Big 10 coordinate buying groups

# data[].attributes.subject
Does the Big 10 coordinate buying groups

# data[].attributes.headline
How can we get large companies like Amazon and LinkedIn to accept PO's or some other payment method beside using a pcard?

# data[].attributes.subject
How can we get large companies like Amazon and LinkedIn to accept PO's or some other payment method beside using a pcard?

# data[].attributes.headline
Better communication on what items would be flagged by audit.

# data[].attributes.subject
Better communication on what items would be flagged by audit.

# data[].attributes.body
How have other units establish procurement policies starting from scratch? How did you secure buy-in for the policy from key constituents?

# data[].attributes.headline
Is procurement actively thinking about the university's commitment to carbon neutrality in the purchasing contracts?

# data[].attributes.subject
Is procurement actively thinking about the university's commitment to carbon neutrality in the purchasing contracts?

# data[].attributes.headline
Is there a central UM function for e-commerce? Noticed different online revenue collection platforms, could be benefit to one central platform [or partnership wit Paypal, etc.] - Also for 'new project/campus wide developments' column. 

# data[].attributes.subject
Is there a central UM function for e-commerce? Noticed different online revenue collection platforms, could be benefit to one central platform [or partnership wit Paypal, etc.] - Also for 'new project/campus wide developments' column. 

# data[].attributes.headline
It's important to have a way and/or place to share, with the larger community, our experiences with sole-source vendors like Xerox. For example, the hospital may be having exceptional experiences, but the central campus may be having challenges and there's not a clear path for how to resolve issues.

# data[].attributes.subject
It's important to have a way and/or place to share, with the larger community, our experiences with sole-source vendors like Xerox. For example, the hospital may be having exceptional experiences, but the central campus may be having challenges and there's not a clear path for how to resolve issues.

# data[].attributes.headline
When working with suppliers, it is important to understand which suppliers are willing to travel to and work on campuses other than Ann Arbor.

# data[].attributes.subject
When working with suppliers, it is important to understand which suppliers are willing to travel to and work on campuses other than Ann Arbor.

# data[].attributes.body
How does Procurement adjust their processes to the meet needs of different departments? (ex – the museum of art working with a visiting artist vs. a unit looking to purchase equipment or software)

# data[].attributes.body
How have other units establish procurement policies starting from scratch? How did you secure buy-in for the policy from key constituents?

# data[].attributes.headline
Could Procurement maintain on its website a concise summary of UM and guest travel rules (coach airfare, meal limits, rental car rules, etc.) so we can direct employees and guests there and know that it is current?

# data[].attributes.subject
Could Procurement maintain on its website a concise summary of UM and guest travel rules (coach airfare, meal limits, rental car rules, etc.) so we can direct employees and guests there and know that it is current?

# data[].attributes.headline
Extended Service Contracts for capital equipment - how to better group those across campus per vendor to increase savings and improve vendor technical service

# data[].attributes.subject
Extended Service Contracts for capital equipment - how to better group those across campus per vendor to increase savings and improve vendor technical service

# data[].attributes.headline
Catering is a big thing - with the price increases around town would love to hear where other units are getting food for events

# data[].attributes.subject
Catering is a big thing - with the price increases around town would love to hear where other units are getting food for events

# data[].attributes.headline
How to deal with problems and issues with suppliers

# data[].attributes.subject
How to deal with problems and issues with suppliers

# data[].attributes.body
I'm interested information being shared on when a contract or agreement is needed for outside vendors

# data[].attributes.headline
What is the procurement response time for requests for services?

# data[].attributes.subject
What is the procurement response time for requests for services?

# data[].attributes.body
Some requests are turned around quickly while others require prompting from the requestor and some are negotiated quickly and others take months. There is very little consistency and no escalation process that I am aware of if progress is not being made timely.

# data[].attributes.body
Challenges with companies receiving PO's and depending on them sending invoices to release payment

# data[].attributes.body
My department has been told Amazon is not to be used. However others in our division do use it and this has caused some comparisons. Could we get clarity on Amazon purchases?

# data[].attributes.body
Could the group develop some "intro to procurement" at UM for our new staff? If this already exists, it would be great to be communicating this to departments and supervisors.

# data[].attributes.body
Basically everything needs more detailed documentation! How to pay international visitors, how to pay students who have done work for the unit, how to issue grants correctly, how to pay residents and interns and their travel...

# data[].attributes.headline
what is your vision for the integration of technologies into the purchasing process?

# data[].attributes.subject
what is your vision for the integration of technologies into the purchasing process?

# data[].attributes.headline
How does procurement ensure data and accessibility guidelines are attended to for emerging technology platforms?

# data[].attributes.subject
How does procurement ensure data and accessibility guidelines are attended to for emerging technology platforms?

# data[].attributes.headline
How to find suppliers for a particular product or service.

# data[].attributes.subject
How to find suppliers for a particular product or service.

# data[].attributes.headline
I heard it was okay to just purchase books from Amazon.  

# data[].attributes.subject
I heard it was okay to just purchase books from Amazon.  

# data[].attributes.headline
Input only:  All departments being part of the conversations up front, esp IT.  

# data[].attributes.subject
Input only:  All departments being part of the conversations up front, esp IT.  

# data[].attributes.headline
Can we create a slack channel or section of the website to share info?

# data[].attributes.subject
Can we create a slack channel or section of the website to share info?

# data[].attributes.headline
I'd be interested in attending a webinar about using the M-Marketplace site for purchases.

# data[].attributes.subject
I'd be interested in attending a webinar about using the M-Marketplace site for purchases.

# data[].attributes.headline
It would helpful to have a QTO user guide.

# data[].attributes.subject
It would helpful to have a QTO user guide.

# data[].attributes.headline
Is there something in place between Campus and Michigan Medicine to address stewardship in purchasing? 

# data[].attributes.subject
Is there something in place between Campus and Michigan Medicine to address stewardship in purchasing? 

# data[].attributes.headline
Capital Equipment Purchases and how they can be coordinated to gain buying power

# data[].attributes.subject
Capital Equipment Purchases and how they can be coordinated to gain buying power

# data[].attributes.headline
Is there a place to locate more specific tutorials/walkthroughs for booking travel for university business? (Using the lightning tool step-by-step (especially the new purchase code when that is implemented), reporting in Concur afterwards and best practices for entering reimbursement information)

# data[].attributes.subject
Is there a place to locate more specific tutorials/walkthroughs for booking travel for university business? (Using the lightning tool step-by-step (especially the new purchase code when that is implemented), reporting in Concur afterwards and best practices for entering reimbursement information)

# data[].attributes.body
Could a future session include sustainable purchasing? I’m interested in learning more about it.