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Lutheran Medical Center - can't change it but Kate

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Having Childbirth Educators who are also NHVs - BCH and Good Sam. Beneficial in FC recruitment (Boulder)

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Jeffco - Focusing on relationships with OB and peds practices

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Joining the Connecting Mamas group at Lutheran

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Structured within hospital system - has pros and cons, but does help with engagement. Current strategy is to build ownership of the program within the hospital.

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Directly engaging medical providers

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Having internal champions at BCH to successfully train and implement the lactation nurses to recruit at BCH (Boulder)

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Bedside recruitment, while not perfect, has helped us fill our schedules quickly.

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Working with local FQHCs -Aurora

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Training BCH newborn hearing screeners to recruit at BCH (Boulder).

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Training the newborn hearing screeners at Avista to recruit. We got the contact info for the manager (Boulder).

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Alignment with Postpartum Discharge Transition AIM bundle (CPCQC)

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Internal DH outreach at leadership and clinic level

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"Opt-Out Opioid" project

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Having frequent, predictable, and effective communication and contact with hospital and clinic providers. Keeping FC at top of mind for providers so that they do refer is a challenge. We have multiple demands on our time.

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I would like to do bedside recruitment, especially at Avista but I haven't gotten traction yet. We have a MOU with them and they have patients from Boulder, Broomfield, and JeffCO. I would expect their recruitment to be higher than it is (Boulder).

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Contracting with CCHA to provide components of postpartum care and TOC via Family Connects

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Marketing and communications takes a huge amount of effort locally. I would appreciate a larger investment at FCC. I.e. I've been wanting a promo video for a long time and I'm faced with going through the process of asking our local Comms team to do this project or contracting with a firm to do this work (Boulder)

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As a state we don't have direct access to birth records so we have to spend a lot of time and energy building relationships, with no incentives to offer, with hospitals and partners to please work with us to recruit for families.

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I really want to get recruitment up from Avista and Good Sam (we have an MOU with them) (Boulder).

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Co-locating at Clinca and Salud (Boulder). Having our bilingual nurses setup and offer FC while patients are waiting for their newborn WCC or after their WCC. Workflow has been drafted and being reviewed at Clinica Family Health.

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Adopting an industry approach to relationship building with medical providers, and then customizing the referral workflows to each individual office (adapting the strategy) to optimize capture of patients, and adherence to the workflow. Lucy

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Implementation of an EHR referral solution where possible.

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Large practices and systems serve multiple counties, but FC availability is county-specific, leading to referrals being generated for families outside of Jeffco, and the need to identify a process to coordinate across counties.

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Coordination Challenge:

Clarify how out-of-county referrals should be routed.

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Create the plan of outreach for larger multi-county, multi-site systems.

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Provider outreach accounts for about 50% of incoming program referrals, with a steadily increasing trend evident.