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The communication could help the collaboration

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I try to talk with parents for  fund the solution.

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I think the teacher had a good reaction because she perceived the mother's anxiety.
In a similar situation I would do teh same, I would pay special attention to the mother and calm her by providing iformation that would make her feel like I'm aware of her son's needs and that I'm watching over him. I would assure her that I call to let her know how he was doing and/or send a message everyday and some photos, for example.

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I think that the mother's fear is understandable, for the boy and for her it is a completely new situation in which the mother is not sure how the boy will react to the separation. In my opinion, the teacher did the right thing, provided the mother with security and at the same time showed leadership.

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It could help if the teacher and parents communicate better
and to collaboration

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When a mother expresses uncertainty and fear, teacher recognizes it end responds with empathy, support and understanding. By actively listening, validating parents concerns, and providing support, we can help parents relax and alleviate their fears. When they feel supported and their concerns are addressed, they will create a positive and calm atmosphere for their child without unnecessary emotional burden.

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Of course Sami's mom is worried there will be many challenging days for her little boy. She is reassured by the teaching staff taking responsibility and confirming the last details.
She should have been prepared in advance just like Sami, because her confusion probably increased the anxiety of the little one, to whom the steps and the program had been explained in detail.

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I have a very open relationship with parents based on active listening, trust and respect for each other's roles.
Parents know that we teachers care about human and relational growth, as well as the cultural growth of each student, especially children who have special educational needs or who are simply more shy and therefore find it difficult to establish relationships both with friends both with other people.
This mutual awareness almost always reassures the parent who entrusts his child to the care of the teacher and at the same time entrusts himself to the teacher and her skills and sense of responsibility.

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It's normal for Sami's mother to be worried about the boy leaving home for two days. The new situation is full of challenges for the mother and the SEN student, but the teacher reassures the mother that everything will be fine.

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The mother is uncertain and that's not an unusual thing; we see that not only at parents with special needs kids, we see that among all parents. The teacher showed confidence and assured Sami's mother know that she knows what she has to do and Sami is in good hands.
I would react in the same way keeping a close relationship with this kind of parents, I let them know daily about their child's mood, activeness, and implications so that I can gain their trust.

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Sami's mother is worried about the boy leaving and how he will cope with the new challenges, but the teacher reassures her and assures her that everything will be fine. The boy will rise to the challenge.
If I were in the same situation, I as a teacher would give confidence to the mother by assuring her that her son will manage, and if there are problems I will be present and help him. I will ensure this according to the agreement with her and her sugesstion how we will maintain contact during the trip and check is everything is okay.

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Sami's mother's face shows concern for what is to come. She is undecided whether she should stay to see her son off or leave. The teacher approaches her and encourages her by saying that she is now taking charge and that everything will be fine and under control.

I was personally in a situation where a student with difficulties had to be separated from his parents for two days. They needed empathy, support and encouragement.

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The teacher showed great professionalism when it came to Sam and the mother.
He let the mother know that she was in charge of Sam, that she had contacted the therapist, that she had medical preparations and a letter of attachment that would follow.
As a social worker, I encourage children who are withdrawn or face a socio-emotional disorder to get involved in activities and create their own friendship with other children.

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The mother is worried but shows motivation for everything to go well (medication and consent prepared). The uncertainty shakes the relationship, the teacher doesn't know for sure how things are going to happen and if she has the full support of the parent.

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The mother is worried, which is perfectly normal, and checks with the teacher the things needed (medication, letter of consent, etc.)
The teacher is reassuring and protective, showing understanding, being open to communication and offering reliability, both for the child and the mother.
Whenever I deal with a case like that, I reinforce the idea that I am responsible for the welfare of the child, trying to provide the parents confidence and trust, without minimising their concern.

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As a teacher, I try to be empathic and calm and I try to gain the trust of parents. I use to give my phone number to allow the parents to keep in touch for any requests or any doubts. Sometimes I think to be too friendly with parents but it is my style of teaching.

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As a teacher I try to be empathic, calm and I try to gain the trust of these parents. Also, I gave my phone number to allow the parents to keep in touch for any request.

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The mother is uncertain and that's not un unusual thing, we see that not only at parents with special needs kids, we see that everyday. The teacher showed conffidence and let Sami's mother know that she knows what she has to do and Sami is on good hands.
As a teacher I do the same and I keep a close relationship to this kind of parents, I let them know daily about their child and they know that they can rely on me.

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There are always worried parents. Sami's situation, I don't think it is a particular one and I am sure that every teacher has managed such situations in his career. It is clear that the boy's mother has great trust in the teacher, otherwise she wouldn't have left... and the teacher with a lot of experience and "kindness" knew how to "drive her away" and drive away her worries.

There would probably be solutions like: phone calls, written messages between the teacher and the parent, a short video of the child from the trip, which would dispel the mother's fears, but also the child's, telling him that his mother knows that he is doing well very well and alone.

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The teacher was very reassuring and comforting to mother was obviously worried and feeling stressed. I think that the calming behaviour of Sami who wanted to take part in this multi day school trip and his willingness to do so are the best answers for his mother. I would react in the same way as the teacher telling mum that we would be in touch at particular time during the day.

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It was very evident that Sam's mother was concerned and anxious to let him go. She wanted to reassure the child and didn't want to leave unless he asks her to do so. In this current situation, it was the mother who needed reassurance. The teacher approached the mother, reassured her that Sam was in good care and showed her that she knows/was aware of the child's needs. Parents often feel anxious and need constant reassurance. Whenever I met anxious parents, I made sure to keep in touch with them to update them with what is going on to 'win' their trust. When parents feel that their worries are understood and that their child is in good care, they tend to let go and focus more on working together with the educator.

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There was so much going on, but the teacher took her time to come to mum and comfort her, in a way, saying that she will take care of Sami, that they have all the medicine and consent. In that way the teacher showed empathy, understanding. I am also a form teacher and we go on a school trip every year. Some time ago I had to remind a student to take his medicine. I exchanged messages with his mum to inform her about everything and to make her sure that everything is ok.

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One can see the mother's concern and some mistrust. At first, my reaction would be to reflect the mother's care and fear, but on the other hand, I would accept the responsibility and encourage the mother with my responsibility and care for her child, whom I will take care of, so that she gets a feeling of calmness and confidence in me.I will ensure this according to the agreement with her and her suggestions on how we will maintain contact during the trip and check if everything is okay with the studies.

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From the proximity of the mother to Sami and from the expression of the face, it is clear that the lady is very worried about leaving Sami in the group of his companions. When the teacher approaches, mom makes sure that the accompanying teachers have everything we need to take care of Sami. The teacher has a calm and reassuring face. I have already had experience of parents of students with behavioral disorders trying to be reassured before leaving their children. The teacher must make the parent feel that he is aware of the situation, not to underestimate the risk, to have the situation under control as much as possible. Also I always gave my phone number to allow the parent to keep in touch for any request or, simply, to know that everything is fine.

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From her facial expression and behavior, it is clear that Sami's mother is upset and would prefer to stay. Sami's teacher saw and heard mother, showed empathy and said that she will take care of Sami and that they have all the necessary medicines and consent. From my experience, when talking with worried parents, it helps to recognize and validate their feelings and ask what they expect from me or how I can help them in a specific situation.

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Teacher's response to parents' uncertainty. Trudy Ciantar

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Teacher's response to parents' uncertainty. Trudy Ciantar

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The teacher was very empathic. She reassured the mother that she will take care of Sami, and took time to listen to her explaining about Sami's medication. As an educator I believe that these situations require emapthy, clear communication and reassurance. Throughout my career I had occasions were parents were worried and had a lot of uncertainties. The following steps are approaches I adopted:
1. I listened actively to their concerns without interrupting them, asking them what their worries are and how I can help.
2. Showing empathy and understanding. Parent's concerns about their children's well-being should be prioritize and validated.
3. Open communication. I maintained an open and transparent communication sharing relevant information about the child, safety measures and how I planned to support the child.
4. Reassurance and collaboration. I firmly believe that is vital to offer the parent's reasurrance that their child will be fine and emphasising my cmmitment to the child's well-being.