# data[].attributes.body
 Building rapport and using 
trust building behaviours 
that are appropriate for 
the other cultural group

# data[].attributes.body
Demonstrating respect 
and positive regard for 
your interaction partner 
and their opinion

# data[].attributes.body
 Being open to interaction
with people of a different
cultural background

# data[].attributes.body
 Using turn-taking 
strategies appropriate 
to the culturally different 
group

# data[].attributes.body
 Asking questions to 
confirm understanding 
and discover more about 
what the other person 
means

# data[].attributes.body
 Adapting verbal and 
non-verbal behaviour to 
express ideas clearly

# data[].attributes.body
 Listening mindfully to the 
person you are interacting 
with

# data[].attributes.body
Responding to others in 
a non-judgemental and 
descriptive way

# data[].attributes.body
 Understanding the other 
person’s feelings

# data[].attributes.body
 Making connections 
between their 
perspectives and your 
own

# data[].attributes.body
Viewing an interaction 
and the context from 
the perspective of the
culturally different person

# data[].attributes.body
 Staying calm and 
communicating comfort 
with the interaction

# data[].attributes.body
 Feeling at ease when 
interacting in new cultural 
situations

# data[].attributes.body
Recognising and 
managing stress or 
anxiety in new cultural 
situations

# data[].attributes.body
Being aware of the impact 
of these influences

# data[].attributes.body
 Building knowledge 
of commonalities and 
differences

# data[].attributes.body
 Being aware of your own 
preferences and theirs

# data[].attributes.body
Building knowledge of patterns, perspectives and behaviours of the other cultural group

# data[].attributes.body
Being aware of your group’s patterns, perspectives and behaviours

# data[].attributes.headline
VERBAL AND NON-VERBAL COMMUNICATION SKILLS 

# data[].attributes.subject
VERBAL AND NON-VERBAL COMMUNICATION SKILLS 