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This is a space created for students and families, for the purpose of sharing community resources and more, during these tough times!

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Times are hard.. made harder by unfortunate deaths impacting families everywhere. There is assistance to help alleviate the expense..

Please click the link below:

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We are open to the public Monday-Fridays between 9:00 a.m. and 5:00 p.m. If your needs cannot be met by ACCESS HRA, call 311 or consult the HRA Locations page for the latest information on center openings.

Burial Services Brochure

This brochure outlines how HRA's Office of Burial Services (OBS) can provide financial assistance to help you meet the funeral expenses for a deceased low-income New York City resident. This can apply to either funeral expenses that have already been paid, or pre-approval for the cost of a planned funeral.

Open the Burial Services Outreach Brochure.

Contact the NYC HRA Office of Burial Services (OBS)

Our office is now located at:
33-28 Northern Blvd. - 3rd Floor
Long Island City, NY 11101

You can call us at:
929-252-7731

Please leave a message and an OBS staff member will return your call before the end of the next business day.

Burial Allowance Application M-860W

View the Application for Burial Allowance.

You can also view the Burial Allowance Application form in:

View the Instructions for the Burial Allowance Application form in:

Read more about the application process below.

Ways to apply

In-Person or Mail

NYC HRA Office of Burial Services
33-28 Northern Blvd. - 3rd Floor
Long Island City, NY 11101

Fax

The application can be faxed to 917-639-0476

Email

The application can be emailed to BurialServices@hra.nyc.gov

Call us at 929-252-7731 if you need a copy of the application and we will mail or email you an application. If you need assistance with completing the on-line application, give us a call.

Burial Allowance Application Process

Background

The Human Resources Administration (HRA), Office of Burial Services (OBS) assists individuals in need of financial assistance to meet funeral expenses for a deceased low-income New York City resident (decedent). Payment may be authorized to reimburse funeral expenses that have already been paid or pre-approval for payment may be authorized for the cost of a planned funeral.

What can be covered

OBS can pay up to a maximum amount of $1,700 under the current emergency rule towards the cost of a funeral bill for a decedent's final disposition (which includes burial, cremation or burying of cremation ashes) to the decedent's relative, friend, Organizational Friend or authorized representative.

In the event, the funeral bill exceeds the current $3,400 cap under the emergency rule, the cost of the burial plot, grave opening or cremation will be deducted from the total bill and where the remaining bill amount is less than the above cap a burial allowance will be approved.

Eligibility

The burial allowance is available to low income decedents that do not have resources or assets available to pay for their funeral. Proof of low-income status may include, receipt of social services benefits or public assistance from HRA such as cash assistance, supplemental nutrition assistance program (SNAP) benefits, or social security benefits including supplemental security income (SSI).

A legally responsible relative (a spouse or parent of a deceased minor under age twenty-one (21)) that applies for the allowance must also be unable to pay the funeral bill and meet the low-income eligibility criteria to qualify.

To determine eligibility, an application must be submitted and OBS will assess the individual circumstances of each case.

To apply

The applicant who is responsible for the funeral arrangements or his/her representative must file an application within one hundred-twenty (120) days under the emergency rule, from the date of the decedent's death with the Office of Burial Services.

The Burial Allowance application, M-860W, can be obtained by using the above link or by calling the Office of Burial Services to request an application. The application information can be directly entered on the form available on the website.

Supporting documentation

We will accept a photo or scanned image of a document via email and we may require a hard copy if the image or photo is not legible. Below is a list of the general documentation needed to begin processing the burial allowance application. OBS may request additional documents to determine eligibility based upon the facts and circumstances of each case.

A Burial Allowance Application Form M-860W completed and signed by the applicant or authorized representative. See application for details.

One original certified copy of the Death Certificate (it will be returned to the applicant).

A copy of the Funeral Contract also known as the Statement of Goods and Services Selected. The contract must be signed by the Funeral Director and by the person that made the funeral arrangements.

A copy of the cemetery or crematory bill, itemizing all charges.

Original itemized funeral bill signed by the Funeral Director and notarized in the presence of a Notary Public or Commissioner of Deeds. The funeral bill must be stamped "Paid-in-Full" if the charges have been paid and the applicant is seeking reimbursement.

Original fully completed Funeral Director's Affidavit forms signed by the Funeral Director and notarized in the presence of a Notary Public or Commissioner of Deeds, if there is money still owed to the funeral establishment. See link to Funeral Director's Affidavit.

Note: During the pandemic an electronic signature to be used by a person in lieu of a signature affixed by hand in executing documents and forms authorizing or accepting funeral services. NYS Governor's Executive Order 202.11 March 27, 2020.

Payments

In the case of reimbursement to an individual, to receive a payment you will need a form of identification to verify the name and address of the person receiving the payment from HRA. For payments to an Organizational Friend, funeral home or funeral services provider a W-9 will be required. OBS can assist you with requesting the W-9 information.

For additional information you can reach us at 929-252-7731. Please leave a message and we will return your call before the end of the next business day.

Hart Island Memorandum of Understanding (MOU)

Since 1869, Hart Island has been used as a site for public burials and is the final resting place for more than a million souls. In 2019, the New York City Council determined that HRA's Office of Burial Services will be responsible for facilitating public burials on the island, transferring responsibility solely for the burials to the Department of Social Services. Currently, administrative and operational functions on Hart Island are still managed by the New York City Department of Correction. Please visit DOC's Hart Island page for more information on visiting the island and finding a loved one. Please continue to check this page of updated information.

Read the Hart Island MOU.

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We are open to the public Monday-Fridays between 9:00 a.m. and 5:00 p.m. If your needs cannot be met by ACCESS HRA , call 311 or consult the HRA Locations page for the latest information on center openings.

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If you or someone you know is quarantined with an abuser there is help..

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Testing is now available for all NYC essential workers, regardless of symptoms!

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LIVE VIEW OF ANIMALS AT THE SMITHSONIAN:

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LIVE VIEW OF ANIMALS AT THE SMITHSONIAN:

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Please click the link below:

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See elephants, lions and naked mole-rats on animal cams streaming live, 24/7 from the Smithsonian's National Zoo and Conservation Biology Institute.

Download Animal Cam Bingo Cards (link opens in new window). These activities are designed to engage learners of all ages in looking closely and thinking deeply about animal behavior and habitats. Welcome to the wild side of learning!

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The Zoo's animal webcams are some of the most famous on the internet. Tune in to watch the Zoo's elephants, lions and naked mole-rats - live, 24/7!

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Supporting grieving students during a pandemic..

Please click the link below:

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Love basketball? For a limited time, the NBA is offering free league passes..

Please click the link below:

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June 22 Update: As of today, NBA League Pass Free Preview is no longer available. Learn more about our current League Pass subscription options.

* * *
Dear NBA Fans,
The evolving situation around the coronavirus has been challenging for everyone, and we hope that you are taking appropriate precautions to ensure that you and your family stay safe and healthy. We encourage you to visit NBA.com for additional information on how to protect yourself and your family during this unprecedented time.

Limiting social interactions is a critical way to minimize the spread of this virus, but staying home for long periods of time can be difficult. With the 2019-20 NBA season on hiatus, the NBA and Turner Sports are providing all fans with a free preview of NBA League Pass, the league's premium subscription-based product. This complimentary offering will provide you with access to full length and condensed replays of all games from the 2019-20 season, as well as an expansive archive of classic games and content.

You can redeem this free offer by signing into your NBA account through NBA.com or the NBA App on iPhone, iPad, Apple TV, Android mobile and tablet devices, Android TV, Amazon Fire TV, Roku, Xbox One, PlayStation 4 and other supported devices.

Thank you and please stay safe.

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During the NBA Hiatus, watch a free preview of NBA League Pass

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June 22 Update: As of today, NBA League Pass Free Preview is no longer available. Learn more about our current League Pass subscription options . * * * Dear NBA Fans, The evolving situation around the coronavirus has been challenging for everyone, and we hope that you are taking appropriate precautions to ensure that you and your family stay safe and healthy.

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For more information on COVID-19, such as symptoms, prevention, and data.

Please click the link below:

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Many New Yorkers Should Limit Activities

The number of new COVID-19 cases in NYC has been rising rapidly and is now at a level we have not seen since April.

People with underlying health conditions, as well as those who live or care for such people, should now take increased precautions.

Avoid public spaces and gatherings and wear a face covering at all times, indoors and outdoors.

Do not leave home, except for work, school or essential activities, including medical care, COVID-19 testing or to go to the grocery store or pharmacy.

If you feel sick do not leave your home, except for a COVID-19 test or other essential medical care.

This advisory applies to a wide range of New Yorkers, such as people older than 65 and people with underlying conditions, including smoking, type-2 diabetes and obesity, among others. It also applies to those who live with or care for these people.

Find out if you or someone you know is at a high risk for severe illness and should follow these increased precautions.

Vaccines

Two COVID-19 vaccines have been authorized for emergency use, but they may not be available to the general public until mid-2021. Learn more about the vaccines and how they are being distributed in NYC:

COVID-19 is now spreading rapidly in New York City and throughout the United States. This is a vital time to follow our prevention guidance and do your part to stop the spread.

Avoid indoor activities and stay away from big groups by sticking to a core group of friends and family - your pandemic "social bubble." If you do go out, take the below precautions.

Travel

Traveling right now puts you, your family and your community at risk of getting sick and spreading the virus to other people. The safest option is to not travel if you can avoid it.

If you must travel, plan ahead by reading our guidance below and taking all recommended precautions. Be prepared to quarantine when you return.

Holiday Parties

To enjoy the holidays safely, try virtual parties and outdoor gatherings.

Shopping

Use hand sanitizer when you enter a store, after touching products and after leaving the store.

Only touch products you intend to buy. Make contactless payments whenever possible.

Medical Care

Do not delay getting the medical care you need. Contact your provider quickly about any new symptoms you are feeling, whether or not you think they may be related to COVID-19.

You should also go to routine check-ups and screenings, and get scheduled vaccinations for you and your children. If you think you are having a medical emergency, call 911.

More Information About COVID-19 in NYC

Additional Resources

Download Guidance for Getting Together

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The number of new COVID-19 cases in NYC has been rising rapidly and is now at a level we have not seen since April. People with underlying health conditions, as well as those who live or care for such people, should now take increased precautions.

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Updates on Medicaid / Medicare

Please click the link below!

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We WILL get through this!

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FREE OR DISCOUNTED SERVICES IN RESPONSE TO COVID-19:

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FREE OR DISCOUNTED SERVICES IN RESPONSE TO COVID-19:

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Movie-TV-Music streaming, Workouts, Student resources, etc.

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Life looks radically different these days as the country continues to work to contain the spread of the coronavirus. While staying inside, wearing masks, and maintaining social distance are still the best things we can do, being stuck at home is taking a toll on many people-not just mentally, but physically and financially, too.

In response to the outbreak, many companies have offered their services for free to help folks get through these uncertain times, which is especially helpful for those in the industries that have recently had to force layoffs and shutter their doors. Whether you're looking to work off your nervous energy with some exercise, read your way through a library's worth of books, or schedule an appointment with a mental health professional, these free services can help you keep your composure and your cash.

Pass the time at home

We're all stuck inside, staring longingly out the window, slowly succumbing to cabin fever. Thankfully, there's no shortage of free entertainment to take your mind off the news.

Read (or listen) to books

Stream movies and television for free

Movies Anywhere has added Screen Pass, a new feature that will allow members to loan digital movies to their friends and family. Members can share up to three movies a month and recipients will have two weeks to watch (and re-watch) the film.

Download the Google Chrome extension Netflix Party for free to watch movies simultaneously with your friends as you socially distance.

Sling TV is offering free access to select on-demand movies, television shows, and ABC News Live.

Starting on April 3, HBO will make 500 hours of programming available for free for a limited time. You can find the free titles, which include titles such as The Sopranos, Veep, and The Wire, under the heading #StayHomeBoxOffice.

Listen to live music (or make it)

The New York-based Metropolitan Opera launched "Nightly Met Opera Streams," which as its name suggests, is a nightly series of free, live opera performances that anyone can tune in to.

The Minimoog Model D, an iOS app that allows you to turn your device into a synthesizer, is free to download from Moog Music until further notice.

Apple is offering free 90-day trials to its video and music editing apps, Final Cut Pro X and Logic Pro X.

Unleash your inner

The Know-How Series, a mix of creative writing and Instagram branding classes released by the media company Frolic, is now free for the duration of the outbreak.

Move your body and clear your mind

It can be all too easy to give in to the urge to sink further into the couch as the days in self-quarantine pass with no end in sight. A few minutes of guided meditation or a talk with your therapist will clear your mind-and so will a sweat sesh, which can help you shake the pent-up anxiety you're likely feeling. The good news is that it's perfectly fine to head outdoors for a jog (as long as you take the right precautions and don't exchange any high fives along the way). But if you miss the structure of organized group classes, here are a few companies committed to helping you stay healthy through the outbreak.

Burn off that nervous energy

Take care of your mental health

Headspace, a mediation app that we recommend, is offering free subscriptions to US healthcare workers through the end of 2020. To qualify, you'll need to provide your National Provider Identifier.

Aura, a meditation app, is offering a free 3-month subscription when you use the code FINDPEACE2020. The subscription includes unlimited access to mindfulness meditations, life coaching, inspiring stories, and music.

Support local restaurants

Many cities across the country have mandated restaurant and bar closures, but these establishments are still open for pickup and delivery (and some are now offering outdoor seating, too). In a time that's so uncertain for locally-owned business, it's important to support them however you can.

Eat for less

Mrs. Fields is offering frontline and healthcare workers 25% off the bundles in its "Medical Heroes Collection."

Outback is offering a 10% discount to nurses, doctors, medical staff, police officers and firefighters with ID.

Essential workers are eligible to receive a free Snickers bar by way of an e-gift card redeemable at Walmart.

When healthcare workers purchase a dozen donuts from Krispy Kreme on Mondays through Sept. 7, they'll be offered an additional glazed donut for just $1 with a valid work ID.

Resources for teachers and students of all ages

With much uncertainty surrounding the upcoming school year, many students all over the country will be continuing their education at home. Whether you're a parent with the need to homeschool your young ones or a college student who will be learning remotely, these companies are offering free resources to help.

For college students

Coursera, an online learning hub used by college professors, is opening their catalogue of 3,800 courses to college students for free. The site is also offering more than 400 free Ivy League courses for a limited time.

For younger students

Khan Academy, a free online learning platform, has released daily schedules for students in Pre-K through grade 12.

PBS Kids is sending out a daily newsletter to subscribers filled with activities and educational games for kids ages 2 through 8.

The National Black Lives Matter At School Coalition has released free anti-racism lessons for every grade level and are offering these free, downloadable lessons to

"Caring for Each Other and Ourselves During The Coronavirus," an ebook that frames the coronavirus in a way that young children can understand, can be downloaded for free.

For teachers

Make WFH easier

Working from home is becoming the new norm as the country continues to try to contain the spread of the coronavirus-but making the switch from corporate cubicle to home office can be jarring, even if you've been doing it for the last few months. These companies have released free resources for anyone struggling to find their WFH groove.

Perfect the art of video calls

Stay productive

Stay connected

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A Running Guide to Services Now Free (or Discounted) in Response to the Coronavirus

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Life looks radically different these days as the country continues to work to contain the spread of the coronavirus. While staying inside, wearing masks, and maintaining social distance are still the best things we can do, being stuck at home is taking a toll on many people-not just mentally, but physically and financially, too.

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Some Providers are offering data extensions / hotspots / etc.

Please click the link below:

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Beginning Friday, April 3rd, New York City will make up to 3 free meals a day available for anyone in NYC, regardless of immigration status, age, or any other factor.

Please click the link below and search for your Borough:

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Tip: Sing happy birthday, twice!

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As a community, we WILL..

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For households that qualify, food delivery assistance is being offered.

Please click the link below:

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To apply for temporary unemployment..

Please click the link below:

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How to file a claim for UI Benefits

The best way to file a new claim for unemployment insurance is through our improved online filing system. File a new claim here. This is only for new claims. If you already have a claim, please go to labor.ny.gov/signin to make weekly certifications or to view your claim information.

If you are filing a new Unemployment Insurance claim, the day you should apply is based on the first letter of your last name.
A - F file on Monday | G - N file on Tuesday | O - Z file on Wednesday
Missed your day? File on Thurs-Fri-Sat-Sun
Any claim you file will be backdated to the date you became unemployed. If you are eligible, you will be paid for all benefits due.

If you have to call the telephone claims center regarding your claim, call 1-888-209-8124 during the hours of operation:
Monday through Friday, 8 am to 7:30 pm, Saturday and Sunday, 7:30 am to 8:00 pm.
Please note that the telephone claims center cannot help you with issues related to your NY.gov account, such as difficulty logging in, changing your personal information or resetting your password.
For NY.gov assistance, please call 800-833-3000.

There are a few different situations regarding exhausted/expired UI benefits. Please read through to determine which fits you:
- If your benefit year expired after July 1, 2019, you will need to file a new claim to receive 13 additional weeks of benefits. You will receive a letter in the mail from the NYS DOL with more details.
- If your benefit year has not expired, but you exhausted your 26 weeks of benefits, you will receive a letter from NYS DOL advising you to begin certifying to receive the additional 13 weeks of benefits.
- If your benefit year has not expired, but you stopped claiming benefits before your 26 weeks were up (for example, if you went back to work), simply begin certifying for benefits again to start receiving UI benefits.

When to File

Promptly file your claim, in the first week that you lose your job. You must serve an unpaid "waiting period," equal to one full week of unemployment benefits, before you receive payments. A delay in filing may cost you benefits. You can estimate your weekly benefit amount by using the benefit rate calculator on our website. Please note that the tool gives an estimate only. It does not guarantee that you will be eligible for benefits or a specific amount of benefits. You must file an Unemployment Insurance claim to find our if you are eligible and learn your actual benefit amount.
Note: NYS is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines.

How to File

Web Service

It is best to apply for UI online. Sign in with your NY.gov ID and follow the instructions to file a claim.

You may file your claim any day of the week (Monday-Sunday) from 7:30 AM to 7:30 PM (Eastern Time).

Phone Service

Call our Telephone Claim Center, toll-free during business hours to file a claim.

1-888-209-8124

We are extending telephone filing hours as follows:

Monday through Friday, 8 am to 7:30 pm.

Saturday and Sunday, 7:30 am to 8:00 pm.

Please note that the telephone claims center cannot help you with issues related to your NY.gov account, such as difficulty logging in, changing your personal information or resetting your password. For NY.gov assistance, please call 800-833-3000.

If you file by phone, we offer translation services. Use your phone keypad to enter the number for the language you choose. A voice recording will offer you these choices:

Things you need to file your claim:

Your Social Security number

Your driver license or Motor Vehicle ID card number (if you have either one)

Your complete mailing address and zip code

A phone number where we can reach you from 8 am - 5 pm, Monday -Friday

Your Alien Registration card number (if you are not a U.S. Citizen and have a card)

Names and addresses of all your employers for the last 18 months, including those in other states

Employer Registration number or Federal Employer Identification Number (FEIN) of your most recent employer (FEIN is on your W-2 forms)

Your copies of forms SF8 and SF50, if you were a federal employee

Your most recent separation form (DD 214), for military service

You can file a claim without all of these documents. However, missing information can delay your first payment.

If you cannot print web pages, have a pen and paper to copy information.

If you choose direct deposit of your weekly benefits, you need a check that has your bank routing and checking account numbers.

Personal Identification Number (PIN)

If you have never filed a claim for benefits in New York State, you must create a PIN. This is a four-digit number that you must keep confidential.

If you need Help filing your claim

If you have a disability and need help to file your claim, you may allow another person to aid you.

You must be present each time they help you and use your PIN.

You will be held accountable for the actions of your helper.

You may be subject to penalties, including forfeiture of benefits, if you are not present when your helper assists you.

Callers may ask a friend or relative to help with phone claims if they:

have problems with hearing or speech, or

have difficulty using the phone for any reason.

Hearing Impaired

Have your helper call the Telephone Claims Center at 1-888-783-1370.

TTY/TDD

Call a relay operator first at 1-800-662-1220, and ask the operator to call the Telephone Claims Center at 1-888-783-1370.

For more information, see our fact sheet: Do you help others apply or file for Unemployment Insurance?

Frequently Asked Questions (FAQs)

For common questions about UI, go to our FAQs page. If you still have questions about UI or your claim, sign in with your NY.GOV ID and click on "Messages". See NY.GOV ID: Helpful Short Guides and Frequently Asked Questions to help you get started with NY.GOV ID.

For a recording of general information about UI, call the Tel-Service line at (888) 581-5812 and choose option 1 on the main menu.

Discrimination

It is against State and Federal law for the New York State Department of Labor to discriminate based on:

We will evaluate your claim for UI benefits and decide if you qualify, without regard to any of these factors.

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The best way to file a new claim for unemployment insurance is through our improved online filing system. File a new claim here. This is only for new claims. If you already have a claim, please go to labor.ny.gov/signin to make weekly certifications or to view your claim information.

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Ensuring your mental health is being cared for is of upmost importance!

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التصدي لف ريوس كورونا المُستجد COVID-19 (Arabic)
COVID-19 মোকাবেলা করা (Bengali)
应对 COVID-19 (Chinese)
Faire face au COVID-19 (French)
COVID-19 관련 지원 안내 (Korean)
Pou Fè Fas Ak COVID-19 (Haitian Creole)
Jak radzić sobie podczas pandemii COVID-19 (Polish)
Преодолеем COVID-19 вместе (Russian)
Maneras de sobrellevar el COVID-19 (Spanish)
کا مقابلہ کرنا COVID-19 (Urdu)

Coping Through COVID-19
Access To Food
Access To Free WiFi
Housing Assistance Available Monday to Friday, 9 a.m. through 5 p.m.:
Rental Arrear Assistance and Eviction Prevention
Utilities
Free Mental Health Services
Access To Fitness
Drug and Alcohol Treatment
Face Coverings
Support For Parents & Caregivers
Resources for Teens
Due to the unprecedented impact of COVID-19 on New York City, ACS and the City of New York have developed a list of resources for those seeking assistance.

The following information aims to connect New Yorkers and their loved ones to day-to-day resources they may need, including: greater access to food and internet; housing and rental assistance; and medical, mental health and drug treatment services. You can also check HelpNowNYC for ways the City of New York and its partners are providing help, or to support COVID-19 response efforts.

Being a parent or caregiver can be challenging, especially right now. If you are a parent, or currently caring for children or teens, the list below provides information on how to de-stress. You can also find free educational activities for children staying at home.

If you or someone you know is experiencing domestic or gender-based violence, help is available. Call 311 to be connected to the nearest NYC Family Justice Center or see phone numbers listed below. Find resources and support by searching the City's NYC HOPE Resource Directory. Call the NYC's 24-hour Domestic Violence Hotline: 800-621-HOPE (4673) for immediate safety planning, shelter assistance, and other resources. TTY: 800-810-7444. In an emergency, dial 911.
Health & Mental Health Services for Young Adults
NYC Family Justice Center, Queens Call 718-575-4545
LGBTQ Medical & Mental Health Services
NYC Family Justice Center, Brooklyn Call 718-250-5113

NYC Family Justice Center, Bronx Call 718-508-1220

NYC Family Justice Center, Manhattan Call 212-602-2800

NYC Family Justice Center, Staten Island Call 718-697-4300

The Mayor's Office to End Domestic and Gender-Based Violence has created printable flyers, resources, and toolkits in 11 languages that can be found here.

Access To Food
Safety
For information about food pantries and meal programs that serve New York City children and families, as well as seniors and other individuals at risk of hunger, please see the following:
Do-It-Yourself
Access To Free WiFi

Gaining access to WiFi can make all the difference as we continue to social distance, work from home and learn remotely. For information on how you can access free WiFi, please see the following:

Free Internet Service for Low-Income Families: Comcast is offering free internet service to low-income families, who are new qualifying customers, for 60 days. Visit https://www.internetessentials.com/ or call 1-855-8-INTERNET.

Free WiFi for Households with K-12 Students: Spectrum is offering free WiFi to households with K-12 students for 60 days (including free installation for new customers). Call 1-844-488-8395 for set up. Verizon is also offering free learning tools and premium channels to customers.

Cell Phone Data: Metro PCS, T-Mobile, Sprint, AT&T and Comcast are all lifting their unlimited data caps for cell phone subscribers for at least 60 days. Contact your cellphone provider for more information.

Housing Assistance

As of March 16, 2020, eviction proceedings and pending orders will be suspended statewide until further notice. Housing court functions, such as: landlord lockouts, repair orders, and serious code violations will continue.
Many parents are looking for advice on how to speak with children about COVID-19. Below are some helpful videos and activity sheets:
As of March 19, 2020, New York has implemented a 90-day foreclosure moratorium and mortgage relief period for owners who can demonstrate they are not able to make timely payments due to the impact of the virus. If you have questions call the Tenants' Rights Hotline by Met Council - 212-979-0611.
Looking for some fun and educational activities for your children while you stay indoors?
Rental Arrear Assistance and Eviction Prevention

Utilities

As of March 13, 2020 New York utilities have volunteered to suspend utility shut-offs for power, heat and water for all customers.

Free Mental Health Services

If you are feeling stressed, anxious, or overwhelmed, please know that you are not alone. Help is available.

NYC Well: NYC Well is your connection to free, confidential mental health support. Speak to a counselor via phone, text, or chat and get access to mental health and substance use services, in more than 200 languages, 24/7/365. Help is available through phone, text or chat! For more information, visit: https://nycwell.cityofnewyork.us/en/

NYS COVID-19 Emotional Support Hotline: Free mental health counseling can be reached at 1-844-863-9314

Mount Sinai Adolescent Health Center: Doors remain open Monday through Saturday to all young people who need services. Call 212-423-3000

Covenant House: Doors remain open 24 hours a day, 7 days a week, for young people experiencing homelessness. Call 212-613-0300 or visit www.covenanthouse.org

Trevor Project : A national 24-hour, toll free confidential suicide hotline for LGBTQ youth. Trained counselors are available to support you 24/7. If you are a young person in crisis, feeling suicidal, or in need of a safe and judgment-free place to talk, call 1-866-488-7386 or visit www.thetrevorproject.org

Callen- Lorde Health Clinic: The schedule for visits for those with urgent symptoms or in-person care will be Monday through Friday from 9 a.m. to 3 p.m., but patients will be screened by phone. Those scheduled for routine appointments will receive a phone call the day of their appointment. New patients are not being accepted at this time. Pharmacy hours will be from 9 a.m. to 5 p.m. Monday through Friday in Chelsea and the Bronx, but those who need prescriptions can get them delivered with Callen-Lorde's free delivery service. Visit www.Callen-Lorde.org

Covenant House: Doors remain open 24 hours a day, 7 days a week, for young people experiencing homelessness. Call 212-613-0300 or visit www.covenanthouse.org

H.E.A.T clinic: Will remain open and are available to answer your questions or concerns by phone at (718) 613-8453.

Gay Center: The information and referral team is operating virtual front desks from 9 a.m. to 10 p.m. Monday through Saturday at 212-620-7310. - visit www.gaycenter.org

Trans Lifeline: Trans Lifeline offers peer support and can help you access the many emergency funds and mutual aid resources arising locally and nationally. Contact them at 877-565-8860. Visit: www.translifeline.org

Immigration Equality : Hotline for people calling from detention only: 917-654-9696. They are open from 9:30 am - 5:30 pm. Monday - Friday. General requests and other legal help: 212-714-2904. They are open 1:00 pm - 4:00 pm Monday's and Wednesday's and 10:00 am - 1:00 pm on Friday's. Visit www.immigrationequality.org

Access To Fitness

Staying active and healthy is important, even when remain in our homes. Free online exercise classes are a great solution:

Drug & Alcohol Treatment

For New Yorkers suffering from addiction, there are resources available during this time:

Face Coverings

Please note that children under the age of 2 years should not wear cloth face coverings. The American Academy of Pediatrics has issued helpful tips for keeping children safe when using face coverings and ideas for how to help encourage your child to use a face covering when appropriate.

Face coverings don't need to be expensive and can be fun to make!

The CDC provides instructions on how to use face coverings, with instructions for sewing or no-sew options.

This New York Times video shows how to use an old t-shirt to create a reusable cloth face covering (no sewing required).

Here is another easy, no-sew example (and the site links to other home crafting examples you may want to try with your kids).

Support For Parents & Caregivers

With schools closed and kids at home, many parents are facing added stress. Here are ways parents can destress:

As we remain in our homes for extended periods of time to help stop the spread of COVID-19, parenting can be especially challenging.

PBS: Read this article from PBS Kids that provides helpful tips about talking to children about COVID-19.

Sesame Street: Our friends at Sesame Street created a guide on how to discuss COVID-19 with young children.

Importance of Washing Hands: Sesame Street created fun, printable coloring pages that teaches children how to wash their hands step-by-step.

Brooklyn Public Library: Virtual programing for kids of all ages, including: yoga, storytime, improve and more.

Children's Museum of Manhattan: You may not be able to visit the children's museum, but why not bring it home to you? Visit the Children's Museum of Manhattan's website for some ideas on how to fill your child's day with engaging interactive activities. There's something for everyday of the week!

Children's Museum of the Arts: Check out these videos from the Children's Museum of the Arts and learn how to make creative art projects out of household materials: tie-dye flowers, space stations, puppets. There's something for everyone!

Disney Workouts: Disney is offering free, family-friendly workout series that will have you breaking a sweat without even leaving your home.

Lincoln Center Pop-up Classroom: a daily dose of creativity designed and led by some of world's best artists and educators. Each daily digital live class will utilize simple materials found at home to help families with children explore a variety of art forms.

NYC Parks: While you're socially distancing and/or staying home, join us in the parks - online. Join us for live park tours, meditation, fitness, art classes, fun activities for kids, and more!

Scholastic: Scholastic created a fun-filled list of free at-home activities for children.

Storyline Online: A digital library of dozens of children's books read by celebrated actors, including Oprah Winfrey.

Time for Kids magazine is providing access to its digital archive. Stories are suitable for Grades K-6 and grouped according to grade level. They are designed to teach children about the world around them and build news literacy.

Resources for Teens

Even if you feel healthy, you can still spread COVID-19 to other people who may get very sick. Staying away from others and doing activities at home is the best way to can connect to and care for the community right now.

Thankfully, you can find many ways to stay connected and have fun while you stay home.

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التصدي لف ريوس كورونا المُستجد COVID-19 (Arabic) COVID-19 মোকাবেলা করা (Bengali) 应对 COVID-19 (Chinese) Faire face au COVID-19 (French) COVID-19 관련 지원 안내 (Korean) Pou Fè Fas Ak COVID-19 (Haitian Creole) Jak radzić sobie podczas pandemii COVID-19 (Polish) Преодолеем COVID-19 вместе (Russian) Maneras de sobrellevar el COVID-19 (Spanish) کا مقابلہ کرنا COVID-19 (Urdu) Access To Food Access To Free WiFi Housing Assistance Available Monday to Friday, 9 a.m.

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We cant visit in person, but virtual tours are available! Come explore one of the world's most famous museums...

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Online tours - Enjoy the Louvre at home!

1. Back to Home

2. See all breadcrumbs

3. Online tours

Virtual tours

From afar. Travelling Materials and Objects

Through materials and objects, this exhibition describes exchanges between distant worlds - exchanges often far more ancient than the explorations of the 16th century. From deepest antiquity, carnelian, lapis lazuli, ebony and ivory circulated along trade routes...

Louvre at home

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Online tours - Enjoy the Louvre at home!

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Online tours - Enjoy the Louvre at home! Back to Home See all breadcrumbs Online tours Virtual tours Through materials and objects, this exhibition describes exchanges between distant worlds - exchanges often far more ancient than the explorations of the 16th century. From deepest antiquity, carnelian, lapis lazuli, ebony and ivory circulated along trade routes...