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https://phdessay.com/online-shopping-risks-and-benefits/
https://smallbizclub.com/technology/ecommerce/know-potential-risks-online-shopping/
https://www.pinnaclecart.com/blog/make-online-shoppers-spend-more/
https://www.businessinsider.com/tricks-stores-use-to-make-you-spend-more-money-2015-10#-5
https://www.bradsdeals.com/blog/how-to-avoid-online-shopping-scams
https://us.norton.com/internetsecurity-online-scams-protecting-yourself-from-online-shopping-scams.html
https://eco.sapo.pt/2018/06/09/problemas-com-compras-online-e-assim-que-pode-reclamar/

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We can now conclude that online shopping is an activity extremely common these days and as result of that it can provide the benefit of facilitating this action along with several options. However, shopping online has its own dangers and sometimes stratagems to make costumers spend more.

In summary, this popular proceeding of shopping may be convenient but not always the best recourse.

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Some of the ways that protect consumers from theft in e-commerce are:

-Secure site purchases;

-Searching the website before ordering;

-Reading the site´s policies on privacy and security;

-Be aware of cookies;

-Never provide our social security number;

-Use of prepaid credit cards and mobile payment options to avoid identify theft;

-Be careful clicking links in fishy-looking emails.

There are more ways to protect ourselves from online shopping scams but in fact these will be the most important of all.

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The most frequent problems in e-commerce are credit card fraud, identity theft and false returns. The signs that lead us to understand possible fraud are, for example, addresses of deposit boxes, items offered for sale outside the country, free and anonymous email services, among others.

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The internet can be a dangerous place where cyber thieves can steal our money, our identity and our passwords. One of the biggest concerns when it comes to online fraud is e-commerce fraud (concept applicable to any type of business or commercial transaction that involves the transfer of information over the internet). From credit card fraud to false returns, the largest number of fraud incidents in e-commerce is against consumers.

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So, we need to be more careful and alert when we shop online, because companies are always looking for a way for us to spend more than the necessary.

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When we are buying clothes online, usually the website shows us, accessories that would complement the look or even other similar clothes to the one that we have in our shopping cart. This way we see them, and we have a big desire to get them. This is not only with clothes, is the same with food. When we order and we are going to the check out, they ask us if we don’t want an appetizer or a dessert.

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Another strategy is the free shipping. Online stores that offer free shipping are much more likely to complete a sale, shoppers are willing to add more items to their shopping cart if they will get free shipping because of it. However sometimes the companies put free shipping in orders over X amount, occasionally it doesn’t work but it´s more likely to.

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Nowadays the shopkeepers think in strategies to make consumers spend more money. And we are going to show you some examples. One of them is when they put the price at 0.99€ instead of 1€. In prices like that doesn’t make a big impact, but when is a television or a computer that cost 298/9€ people fall for that, and don´t feel so bad of buying the product.

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Stratagems to make consumers spend more at online shopping

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Stratagems to make consumers spend more at online shopping

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At the national level there is also the Portuguese Association for Consumer Protection (DECO) has already received several complaints through all of its channels.

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In order to make the necessary complaints in relation to the aspects mentioned above and beyond, there is a digital platform called Online Dispute Resolution (ODR). This platform is intended for complaints from residents of the 27 countries about purchases of goods or services over the internet in Europe.

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With the appearance of online shopping, consumers have been facing some problems, such as: the quality of the product is not as expected; problems with payment; inaccurate website policies, etc.

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Complaint strategies about online shopping

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Complaint strategies about online shopping

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Despite all of the previous advantages concerning online shopping, there are also some risks that occurs while doing this activity. The most common risk is the identity theft. By that, criminals are capable of stealing personal information and make their own purchases. The second most common risk is the credit card fraud. That can happen if the customers do their payments of the products in pages that are not legitimate and by doing that, the criminals once again, acquire the customers´ credit card details for their own purposes.

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Advantages and dangers of online shopping

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Advantages and dangers of online shopping

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Online shopping is becoming one of the most popular ways to shop because it offers the consumers the option to not only be able to purchase goods without actually leaving the house but also the amount of different things that are able to obtain throughout the internet such as clothes, technological equipment and even food. The practice of this activity can lead to less stress regarding the crowds and also the checkout lines. Another positive aspect is that this kind of shopping allows customers to shop faster with many different options and categories of items.

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The internet connection has improved our lives a lot and online shopping is the perfect example. It´s the action of buying products or services over the internet. The consumer goes online, chooses the object and pays for it. Today, we can purchase nearly anything online.

This activity has become a trend, but it’s not always the perfect option. We are going to show you the advantages and the dangers, where customers can complaint about an online purchase and some organizations that protect customers’ rights, stratagems to make consumers spend more money and what can we do to be protected from online scams. In the end we will to do a mind map related with online shopping.