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Relationship between motivation and controlling

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Relationship between motivation and controlling

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Motivation and performance of the employees are essential tools for the success of any organization in the long run. On the one hand, measuring performance is critical to organization’s management, as it highlights the evolution and achievement of the organization.
( Ovidiu-Iliuta Dobre )- ftp://ftp.repec.org/opt/ReDIF/RePEc/rse/wpaper/R5_5_DobreOvidiuIliuta_p53_60.pdf
By motivation, in turn, we refer to the orienting and invigorating impact, on both behavior and cognition, of prospective reward (both extrinsic reward such as money and intrinsic reward tied to the satisfaction of self-relevant behavioral goals, and including negative rewards, i.e., punishments). The study of motivation also often includes a focus on specific motivational content, that is, the particular behavioral goals to which people tend to strive or the specific outcomes or activities that they find rewarding or reinforcing.
(Matthew Botvinick and Todd Braver)
https://www.annualreviews.org/doi/abs/10.1146/annurev-psych-010814-015044
motivation to satisfy needs for relatedness may lead to a collaborative team climate; on the other hand, individual performance-based rewards motivate team members to compete, producing a competitive team climate (Gagné & Deci, 2005)

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1.        MOTIVATE EMPLOYEE TO BE MORE PRODUCTIVE - Employee doing the right job for his personality and skill set, and performing well at the job greatly increases employee motivation and satisfaction. A safe and non-threatening work environment is necessary to maintain a high level of employee motivation. Flexible human resource policies, flexible time, work from home, childcare also be liable to have happier and more motivated workers.

2.      BENEFITIAL AND PRACTICAL EXPECTATIONS: -Keeping employees motivated with good benefits is easy. Where to draw the line at generous benefits that motivate all employees, versus raises and larger salaries to retain and attract the best workers and keep them happy and motivated to be working for you, are more difficult.

3.     WORK HARDER TOWARDS COMPANY’S MISSION AND VISION : - If employee will satisfied and happy then he/she will do his /her work in a very impressive way, and then the result will be good, on the other hand motivated employee will motivate other employees in office.

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Southwest Airlines Co. is a major U.S airline headquartered in Dallas, Texas, and North America’s largest low-cost carrier.

The airline was established in 1967 by Herb Kelleher as Air Southwest and then adopted its current name, Southwest Airlines, in 1971 when it began operating as an intrastate airline wholly within the state of Texas. The airline has more than 55,000 employees as of July 2017 and operates more than 4,000 departures a day during peak travel season. As of 2014, it carried the most domestic passengers of any U.S. airline.] As of April 2018, Southwest Airlines has scheduled services to 100 destinations in the United States and ten additional countries, with services to Turks & Caicos having begun on November 5, 2017. Service to Hawaii is coming in late 2018 or early 2019 subject to FAA approval, with destination cities to be decided on and announced in the near future.

Southwest Airlines has only operated Boeing 737 jetliner models, except for a period from 1979 to 1987 when it leased and operated several Boeing 727-200s from Braniff International Airways. Since January 2016, Southwest has been the largest operator of the Boeing 737 worldwide, with over 700 in service and each aircraft averaging six flights per day.

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TECHNIQUES THAT MOTIVATED THEIR EMPLOYEE

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TECHNIQUES THAT MOTIVATED THEIR EMPLOYEE

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EMPLOYEES COME FIRST
On the SWA web site – it reads:

“To our employees: We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.”

According to SWA values, employees come first – this is not some lip service payment to workers from top management – and SWA workers know this for a fact.

The employees’ personal well being is a most important matter for SWA leadership – the entire company places significant importance on every single job. All employees are highly valued and respected as individuals, which in turn, this engenders strong feelings of mutual belief, trust, and certainty (read motivation) to perform.

REWARDS & RECOGNITION

Workers know that the company provides meaningful recognition and rewards for their performance – they know exactly what it is the company gives them in return for their exceptional work – there is no doubt about it.

The entire company (read everybody at all levels in the organization) places particular importance in exploring every conceivable technique, approach, and device to recognize excellent performance – this is an ongoing effort where everybody is involved.

The organization recognizes all employees directly in proportion to their personal accomplishments – and SWA does so by rewarding and celebrating them in many different ways, by direct supervisors and peers as well as upper management.

FREE FLYING PASSES

Another motivational feature that Southwest offers is its very popular and lucrative benefits package. The most popular benefit is free flying passes. On an employees first day of work, they along with eligible family members have unlimited space-available travel privileges. Southwest also offers other benefits such as profit sharing; stock  purchase plan; medical, dental, vision, and life insurance; sick leave; vacation; and holidays; along with many other optional benefits. Since Southwest has such an exceptional benefits program, Southwest “consistently has the lowest turnover rate of any airline” .