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Meet the owner of Redang Mutiara Travel & Tours Sdn Bhd at Merang Jetty before we going to the island. Upon arrival at Delima Resort, we were asked by the staff to wait for the manager which is Mr Azizie. Mr Azizie gave some briefing before we started our work. The first assignment given is to visit the resort area to make sure we familiar with the place. Mr Azizie divided our duties in 3 parts which is reception (1) , kitchen(1) and housekeeping (3). In the afternoon, all of us started our duties. I was in housekeeping part. So the three of us starting our duties by cleaning the resort's area (gotong-royong)

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The duties for this day was learning how to do the housekeeping. We were required to learn how to clean the rooms correctly.The housekeeping's staffs taught us how to manage the rooms steps by steps. They taught us from bed to the toilet until the room is ready for the guests. After they showed us the techniques, we were asked to split into two group, so we can cleaned more rooms than usual. We managed to clean 11 rooms in total for both group. In the evening, we helped the kitchen with their barbecue preparation.

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We started our day by doing housekeeping. We managed to clean 6 rooms as the permanent staffs were asked by the Mr Azizie to do others things. Mr Azizie wants us to learn cleaning the rooms without any helps from them.

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Housekeeping and managed to complete 7 rooms. The staffs still trusted us to clean the rooms by ourselves.

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Doing housekeeping for 6 rooms and recheck the rooms that already done as the guests want to check in. Recheck is applied to make sure the rooms are clean and comfortable. After doing the housekeeping, we continue to clean the store. This is because Mr Azizie moved his old store for the housekeeping things to bigger store. In the evening, we helped the kitchen to prepare for the barbecue. Barbecue is for the guests that took the full package as it is their last night there.

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We managed to complete 7 rooms for today. We also swept the corridors for the 3 blocks.

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The duty for today was gardening since the flowers/plants had just arrived. We were given new duty to decorate the area around the blocks. We managed to get idea to build a small garden at the center  between the two walking lanes. We also built an archway to the block. Housekeeping for 2 rooms, cleaned the corridors of the blocks. Cleaned and organized the new store according to the category. Mr Azizie wants us to learn about CSR (corporate social responsibility) so he gave us the next duty which is cleaning the beach near the jetty. We also helped him to clean the resort's area by sweeping the dried leaves and removed the weeds.

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We moved all the housekeeping's things to the new store. We also cleaned it according to Mr Azizie's desire. We also swept dry leaves and cleaned guest's rooms

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Managed to clean 4 rooms and we also got a chance to learn how to do the right housekeeping with the guide from Cik Ton. We also helped the reception in handling the guests and kitchen in barbecue.

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Housekeeping for 4 rooms and helped reception with the guests that come to check in by guided them to their rooms.