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Working hour from 7 pm until 7 am. I am wearing the white t shirt  with collar to start my first experience at Mcdonald's Pengkalan Chepa.

My workplace near by the counter.  My duty is preparing and serving all the drinks according with the customers requirement.  I should always check up all the equipment to maintain the available serve. For example, I need to make sure the milo still have enough quantity to serve the customers. In addition, I also need to make sure the cup, cup cover and ice always enough. Every times, I have to click the button "serve" after finish prepare and serve the customer.
I have do some cleaning to maintain the workplace can serve the customers at high quality.

From the 10.20 pm until 11.20 pm and 5.11 pm until 6.11 pm as my break time for this day.

Around 5 am until 7 am, my job was turned as a "small clearner". I need to help the staff at the counter to clear and wipe up all the equipment for the machines.

Below the attachment picture is the staff room for break time and take rest.

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Today, I change the working hour with my colleague. My working hour start from 8.00 pm change to 2.00 pm.

3.00 pm is the open hour for Mcdonald's Pc.  Therefore, my duty have same changing:
First duty,
learn and prepare all the drinks to all the containers.
Second duty,
make sure all the equipment  and ingredient is available for today.
Third duty,
fill all the small store at the counter.
Next duty,
as usually start to serve all the customers.

For today, I don't need to help the staff do the cleaning.
From the 5.55 pm until 6.55 pm and 12.20 pm until 1.20 pm as my break time for this day. : )

Below the attachment picture is my first picture with my mostly cute manager.

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Today, my working hour back to normal from 8 pm until 8 am. Mcdonald's PC start as usually 24 hours operation. My duty have some change due to 24 hours operation.

8.00 pm is the busy time  for Mcdonald's Pc.

First duty,
I have to help my colleague and serve the customers as soon as possible.
Second duty,
I have to quick fill up the cup and ice when there is busy time.
Third duty,
as usually  I have to serve the  customers by myself when my partner is go home.
Fourth duty,
If the counter do not have any customer. I have to help the drive thru department to serve the drinks.

For today, my break time is from 1.25 pm until 2.25 pm and 5.20 until 6.20 pm. : )

Below the attachment picture is my "small"  teacher. She is only 18 years old. She is very friendly and tolerance to teach me how to correct do the ice cream as soon as possible to serve drive thru and counter.

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My working hour for today is from 8 pm until 8 am.

As usually 8.00 pm is the busy time  for Mcdonald's Pc.  Today, I have face some accident, my hand was scalded by hot tea. I did not have any medicine. I have to endure the pain and continue my work.

First duty,
I have to help my colleague and serve the customers as soon as possible. I have to pass the drinks to counter and prepare the drinks for take away.
Second duty,
I have to do the ice cream and serve the customer.
Third duty,
as usually  I have to serve the  customers by myself when my partner is go home.
Fourth duty,
I have to help the drive thru department to serve the drinks for customers.
Fifth duty,
I have to clear the area of serve drinks and remove all the small equipment pass to the cleaner department to wash the equipment.
Sixth duty,
I have to collect back all the equipment and put back to the machine. This is because we have to start to serve the breakfast as a new day.

For today, my break time is from 1.15 pm until 2.15 pm and 5.55 until 6.55 pm. : )

Below the attachment picture is my working area for today. This place is the drive thru serve drinks area. I am preparing the coffee for the drive thru customer.

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Day 6 (28/6/2017) badly day ~feeling down 

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Day 6 (28/6/2017) badly day ~feeling down 

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My working hour for today  as usually  from 8 pm until 8 am.

As usually 8.00 pm is the busy time  for Mcdonald's Pc.  Today, I have section to work first is "FR" which is front counter and second is "L " lobi.

First duty,
I have  serve the customers as soon as possible by my own. This is because my  others two partner do not have teamwork. They just choose  same time which is busy time to take break. They just thrown any things for me to serve and did not help me to do any things. This day feeling down cause I have to serve ice cream, hot coffee, hot tea, soft drink, milo, hot milo and so on. I only have one person how can I serve three counter at the same times during Hari Raya the best season for the Mcdonald.
Second duty,
After my first take break. I have to change my work from serve drinks to the lobi.
for this part :
1. I have to clear the toilet.
2. I have to clear the table.
3. I have to sweep the floor.
4. I have to clear the floor.
5. I have to make sure the area is always clear.
My shift for this part is about midnight. Today I face some problem that I haven face. The badly day for me. At midnight, most of the customers are male. I face the problem like sexual harassment.

For today, my break time is from 1.55 pm until 2.55 pm and 5.30 until 6.30 pm. : )

Below the attachment picture is my working area for today which is lobi. I am clear the table.

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My working hour for today change to 2.00 pm until 2.00 am. Tired day for me because I have only slept about  two and half hours and my eyes like the panda's eyes.

2.00 pm is the normal time  for Mcdonald's Pc.  Today, I have to  handle the lobi.

First duty,
I have to clear all the table.
Second duty,
I have to make sure all the chili sauce, tomatoes sauce, black pepper, sugar always available for the customer.
Third duty,
Sometimes I have to help the drive thru pass the food to the customers.
Fourth duty,
I have to maintain the toilet is always clear.
Fifth duty,
I have to sweep the floor to make sure the floor is always clear.

For today, my break time is from 5.45 pm until 6.45 pm and 11.45 pm until 12.45 pm : )

Below the attachment picture is one of my duty which is always make sure the toilet clear

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2.00 pm until 2.00 am is my working hours for today.

Today is friday the Mcdonald's Pc 3 o'clock will open back.  Today, I have to  handle the lobi and help the drive thru department .

First duty,
I have to sweep the floor inside and outside before open again the Mcdonald.
Second duty,
I have to teach my new partner how to clear and handle the lobi.
Third duty,
Sometimes I have to help the drive thru pass the food to the customers.
Today, there has one customer come back and shout at me. This is because the packing department give less the chicken fried.
Fourth duty,
I have to  check the chili sauce, tomatoes sauce, black pepper, straw is always available.
Fifth duty,
I have to collect, wipe and pass the plate to the counter.

Today, my break time is from 7.00 pm until 8.00 pm and 12.25 pm until 1.25 pm : )

Below the attachment picture is my lecture for the drinks department.

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Day 9 (1/7/2017) "raining day like my mood"

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Day 9 (1/7/2017) "raining day like my mood"

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The working hours for today is 2.00 pm until 2.00 am.

Today is raining day like my mood.  This is because I have to pay about RM 70 to take back the card of Typhoid Injection from Mcdonald. The payment is equal my one days part time 10 hours payment. It is very sad for me.

First duty,
I have to check the chili sauce, tomatoes sauce, black pepper,straw, and chili sauce plate.
Second duty,
I have to sweep the floor.
Third duty,
I have to help the drive thru pass the food to the customers.
Fourth duty,
I have to stock up the chili sauce, tomatoes sauce, black pepper, straw and chili sauce plate.
Fifth duty,
I have to collect, wipe and pass the plate to the counter.

Today, my break time is from 5.45 pm until 6.45 pm and 12.00 pm until 1.00 pm : )

Below the attachment picture is my lecture for the drive thru department.

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Last day, my working hours is  2.00 pm until 2.00 am.

Raining day.

First duty,
I have to help the drive thru.
Second duty,
I have to sweep the floor.
Third duty,
I have to collect, wipe and pass the plate to the counter.
Fourth duty,
I have to stock up the chili sauce, tomatoes sauce, black pepper, straw and chili sauce plate.
Fifth duty,
Before back home, I have to check the chili sauce, tomatoes sauce, black pepper,straw, and chili sauce plate.
Last duty,
I have to find and ask the customer to  remove the car which block others customers car.

Today, my last day break time is from 5.45 pm until 6.45 pm and 12.45 pm until 1.45 pm : )

Below the attachment picture is last day with my last duty manager and my umk best friend.

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Part 1( total time 6.08 min)

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total time 6.43 minutes. part 1 +part 2= 12.51 minutue

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LAOPRAN MAKLUMAT MAJIKAN PART 1

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LAPORAN MAKLUMAT MAJIKAN PART 2

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Normally my working will start about 7 pm or 8 pm. For today, manager change my duty hour to 5 pm until 5 am due to the first day Hari Raya. The Mcdonald Pengkalan Chepa will early close.

First duty,
prepare and serve all the drinks at the counter.
Second duty,
about an hour my duty turn to prepare and  pass all the drinks for drive thru department.
Third duty,
I also need to learn about how to do the ice creams with different kinds. For example, Oren McFlurry, Strawberry Sundae, Chocolate Sundae and so on.
As usually, I have to make sure the cup, cup cover and ice always enough. Every times, I have to click the button "serve" after finish prepare and serve the customer.
Last two hours before back home, I have to help the staff do some cleaning. For example, I have to cleanse all the machine at the part of my workplace.

From the 8.00 pm until 9.00 pm and 1.45 pm until 2.45 pm as my break time for this day.

Below the attachment picture is a gift from a staff to me for celebrate the Selamat Hari Raya.

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COVER FOR ASSIGNMENT

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ADDITIONAL INFORMATION FOR VIDEO SIEP 2