# data[].attributes.body
There are many improvements which need to be made to Walsall Manor hospital and from the CQC report the main ones were:
- Emergency and Maternity departments.
- Training
- Equipment
The hospital needed to make sure that they had the correct number of staff in each department and that they had all the correct training in order to be professional and meet the patients needs. The staff also needed to show more awareness about the patients and community. The hospital were given 18 months to make the hospital adequate and good again for the community of Walsall.

# data[].attributes.body
These are patients reviews from who have shared an experience within the hospital. They vary from excellent to awful.

# data[].attributes.attachment_link.readable_text
3 Stars

NHS Choices users' overall rating
Based on 183 ratings for this hospital

Cleanliness

(173 ratings)

Staff co-operation

(176 ratings)

Dignity and respect

(174 ratings)

Involvement in decisions

(173 ratings)

Same-sex accommodation

(155 ratings)

# data[].attributes.attachment_link.description
3 Stars NHS Choices users' overall rating Based on 183 ratings for this hospital Cleanliness (173 ratings) Staff co-operation (176 ratings) Dignity and respect (174 ratings) Involvement in decisions (173 ratings) Same-sex accommodation (155 ratings)

# data[].attributes.body
Patients at Walsall Manor  have stated that staff in departments such as the children's, maternity and emergency and many more were caring and compassionate throughout their treatments there. The patients stated that the staff needed to be more responsive as if something serious was to happen the worry was that the staff wouldn't be there in time. Also, caring and responsive was marked as needs improvements in the CQC report. In one review someone stated that they had been waiting 5 hours to see a doctor in the emergency unit and also asked 3 nurses to see them and were still left waiting.

# data[].attributes.body
Within the CQC report it is mentioned many of times that a few of the departments are understaffed which shows that the level of care is not meeting the requirements. Also, staff were unable to even do simple tasks such as give patients appointments due to their new admin system. The leadership team has the duty and responsibility to ensure that the staff have all the knowledge and skill in order to work new equipment. The report also stated that incidents were not being reported and again the managers and leadership team should be aware of this and make sure the staff are reporting all incidents in order to be professional. The hospital had already had 3 unannounced visits before and had been given a Section 20A warning which they needed to improve before the main inspection.

# data[].attributes.body
There is a lack of funding within the establishment which shows up in the CQC report due to equipment being unsatisfactory. Within this article the hospital have blamed the NHS for lack of funding which is why the establishment is 'inadequate'.

# data[].attributes.attachment_link.title
Walsall Healthcare NHS Trust blame failed funding bid for damning report

# data[].attributes.attachment_link.description
Hospital bosses have blamed a lack of funding from the NHS following the downgrade of the former Stafford Hospital for an 'inadequate' watchdog inspection rating.

# data[].attributes.headline
'We found a number of serious problems when we inspected the services run by Walsall Healthcare NHS Trust and I have made a recommendation to the Trust Development Authority that the trust should be placed into special measures.'

# data[].attributes.subject
'We found a number of serious problems when we inspected the services run by Walsall Healthcare NHS Trust and I have made a recommendation to the Trust Development Authority that the trust should be placed into special measures.'

# data[].attributes.body
- Professor Sir Mike Richards, 2016

# data[].attributes.body
This is the CQC report which was done on Walsall Healthcare NHS Trust in 2015.

# data[].attributes.body
There has been many different issues and problems with staffing at the hospital especially in maternity and emergency wards. Due to their being lack of staff there has been a lot of harmful incidents which could of been easily avoided such as falls. Another major problem which has been occurring in the Hospital is that they were failing to book people in for appointments, even after their administration system had been improved to make it easier. The report stated 'The trust employs 4370 staff. This includes 380 doctors and 1150 nurses.' If the Hospital is employing this amount of staff they shouldn't be struggling to meet the needs of the patients.
With the issues from the staffing it shows public accountability as the responsibility and blame falls onto them if something goes wrong in the establishment. It also effects how the staff are working due to there not being enough staff in each ward. This means they cannot be professional or perform to their full capability and will portray the hospital in a manor which is not accessible.

# data[].attributes.body
There were some good aspects which were found after the inspection including:
- The staff were responsive.
- Staff were caring and compassionate throughout the patients stays.
- Staff always listened to what the patients wants and needs.

# data[].attributes.body
These were the overall ratings for the Hospital after the inspection, it is shown that the majority of services within the hospital are inadequate and two of them require improvement.

# data[].attributes.body
Some of the key findings which were found from the CQC report were:
- Many staffing issues in different wards e.g. maternity and emergency department.
- Number of expected deaths increased.
- Requirements not met for administration.
- Section 29A warning notice.
- Incidents were not being recorded.

# data[].attributes.body
Accountability has many different faults within the health services in Walsall. Many of the staff could be blamed and at fault for the problems within the service, especially in certain departments. The responsibility cannot be forced onto an individual as the hospital is lead by a team of professionals who are all responsible for faults within the facility.  Within the four forms by Lawton and Rose Walsall Healthcare would have a managerial accountability.

Managerial accountability is where the managers and leadership team are responsible for the faults of the establishment and also for how well the staff perform within their professional role. Within Walsall Healthcare Trust there is a lack of management and communication which means that the accountability will be on the management team. Lack of communication stems from there not being enough staff in the institution so the staff have to do double the work, also, as none of the reports were being recorded the blame would of been placed on managers as it shows lack of care and professionalism. The CQC report stated 'Ensure health records are completed appropriately and patient  data is confidentially managed. Patient confidentiality is maintained at all times across all services.' (Richards, 2015, page 4). This quote shows that health records were not being managed in the correct manner and staff were not sticking to The Data Protection Act 1998 in order to keep their patients information private.

# data[].attributes.body
Walsall Manor Hospital is owned and modified by the Walsall NHS Trust. The trust helps the local community with many different services. In total there is around 260,000 people which use the services. For Manor Hospital there has been many inspections and reports which has allowed the public to have an opinion and overall view of the trust.

# data[].attributes.attachment_link.title
Walsall Manor Hospital 'failed' elderly patient

# data[].attributes.attachment_link.description
An elderly woman died at Walsall Manor Hospital after staff failed to monitor her oxygen levels.