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Rannpháirtí Suaiteach nó Máistriúil a Bhainistiú / Managing a Disruptive and/or Domineering Participant

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Rannpháirtí Suaiteach nó Máistriúil a Bhainistiú / Managing a Disruptive and/or Domineering Participant

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Freagairtí Mothúchánacha ar Thopaicí Íogaire a Bhainistiú / Managing Emotional Reactions to Sensitive Topics 

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Freagairtí Mothúchánacha ar Thopaicí Íogaire a Bhainistiú / Managing Emotional Reactions to Sensitive Topics 

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A Lesson on Differentiation Deflected Toward AI in Education / Ceacht ar Dhifreáil curtha ar sraonadh i dtreo IS san Oideachas 

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A Lesson on Differentiation Deflected Toward AI in Education / Ceacht ar Dhifreáil curtha ar sraonadh i dtreo IS san Oideachas 

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Rannpháirtithe Éighníomhacha a Bhainistiú / Managing Passive Participants

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Rannpháirtithe Éighníomhacha a Bhainistiú / Managing Passive Participants

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Task: Consider the following scenario, and together with your group decide upon a possible course of action. 

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Task: Consider the following scenario, and together with your group decide upon a possible course of action. 

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Empathising with participant and making sure they feel heard.

Interacting in a calm, empathetic manner.

Try and build a relationship beforehand if possible, by heading over to chat.

Explaining each part clearly so that the norms are clearly explained in terms of when discussion/feedback occurs.

using humour to support engagement

It can be very difficult for us coming in briefly to manage internal politics.

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Listening

Giving space to air their opinions

Inviting others voices/ promoting other voices

Don't take it personal

Note on flipchart park it but acknowledge

Chat to them at break/lunch

Reminding that we are all professionals

We are all on the same side

Step outside door if you need to calm down a difficult situation

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Rannpháirtithe Éighníomhacha a Chur ag Obair i Seisiún Fíorúil / Engaging Passive Participants in a Virtual Session 

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Rannpháirtithe Éighníomhacha a Chur ag Obair i Seisiún Fíorúil / Engaging Passive Participants in a Virtual Session 

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Show your presence slide

Design must incorporate active engagement

Asking direct questions

Stop Sharing/Start Speaking

Small group BORs

Appeal to experience

Call to confirm presence by asking for cameras on

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Navigate attendees towards what information is currently available

Inform attendees that there is information we have currently but that things are progressing quickly and to be open to progressing with updates- what we know today may not apply tomorrow etc.

facilitate conversation that is useful for professional learning

Discuss the importance of authenticating student work- something that always had to be done.

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Avoid the situation by prempting sensitive issues in the ways of working. Remind participants that they are in public space.

Acknowledge the responses in the room in a compassionate and understanding way.

If the situation doesn’t change, take a 5 minute break, move on to the next slide. Perhaps remind participants of the ways of working afterwards. Perhaps speak to the teacher afterwards and see if we can offer further support.

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Potential positive reactions to reducing Emotional conflict:

Empathising: Feeling of being heard and listened to.

Not coming across as being dismissive or a voice of authority. Self-regulation. Non-reactive.

Remember that audience members may be curious, actually be positive. Putting back the question on them.

We are professionals, we don't get personal.

From the outset, I have a message but don't have all the answers.

Put on your shop face, have game face on.

Not automatically jumping in to defend.

Having more than one facilitator, both can learn together and support one another.

Talking to a person that you have difficulty with at the break.

Greeting people before the day begins.

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Group 11

* Mix of facilitation experience within - some online / some face-to-face experience

Engaging Passive Participants in Virtual Session - Thoughts:

* Establishing Rapport with participants before the session starts - make connection

* Use of breakout rooms

* Structured, clear task, scaffolding engagement

* Assign roles

* Check-ins during breakout sessions

* Use of chat function - some participants more inclined to engage this way

* Managing chat while facilitating can be a challenge - use 2 screens makes it easier

* Invite participants to speak on points they raise in the chat

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Design is key to mitigate against negative actions

planning - time for engagement and building trust.... thinking of strategies to use eg. meet and greet, ice-breaking, setting clear expectations

Allowing opportunities to re-engage without judgement

Assume the best and work with that

Use gentle prompts

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Importance of making connections at the beginning of the day

Allowing participants into the main room in stages to encourage them to put camera on and create norms as they are entering the workshop.

Thank them for turning on camera address them individually and by name.

Reminders throughout the day at breaks and returning to main room to turn camera back on and invite people to speak

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Design is key

Planning - Strategies to use eg. meet and greet, ice-breakers, time for engagement to build trust and social presence, establishing clear expectations

Allowing opportunities for re-engagement without judgement