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Moving On - letter to Guests after 4 months

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Moving On - letter to Guests after 4 months

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Moving On letter with housing advice (003)

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Tees Esk and Wear Valley NHS Foundation Trust

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The following information is for adults over the age of 18.

There are times when our freephone crisis service receives lots of calls and although we are trying our hardest, it may take us longer to get to you. This webpage gives more information around other organisations you can talk to and what to do if there is an immediate risk to life.

If you are feeling low, sad or worried but are not experiencing a mental health crisis, there is a range of mental health support you may wish to consider. We are here for you, whenever you feel ready.
Other mental health support
Dealing with a mental health crisis

If you experience mental health problems, it can be frightening and you may feel alone. If this is a new experience, you may not know what is happening.

If a person's mental or emotional state gets worse quickly, this can be referred to as a mental health crisis or a mental health emergency.

A mental health crisis often means that you no longer feel able to cope or be in control of your situation. You may feel many things (although this may be different for individuals) including emotional distress or anxiety, that you can't cope with day-to-day life or work, you might think about suicide or self-harm, or you might experience hallucinations and hear voices.

A crisis can also be the result of an underlying medical condition, such as confusion or delusions caused by an infection, overdose, illicit drugs or intoxication with alcohol. Confusion may also be associated with dementia.

You might be in crisis if:

you are thinking of hurting yourself or suicide seems the only option

you are experiencing extreme distress that seems overwhelming, which may relate to current/past trauma

you are experiencing psychotic episodes (loss of sense of reality, hallucinations, hearing voices) and / or other behaviour that seems out of control or irrational and that is likely to endanger the person or others.

In a crisis situation, there are several different avenues that you can take. It is important however to get help quickly. Whether you experience a sudden deterioration of an existing mental health problem, or are experiencing problems for the first time, you'll need immediate expert assessment to identify the best course of action and stop you getting worse.

People already receiving treatment/help for mental ill health

If you are already receiving treatment and support for your mental health from a community mental health team, the first point of contact should be with the team and your care coordinator / named worker.

If you have previously had similar symptoms then you might find it useful to think about what helped you cope before.

Your care plan and / or a crisis and safety plan will identify what you (and others) can do to help along with details of who to contact in an emergency and outside of the teams operational hours.

It's best to seek help from professionals that know you well as they can help support you better.

If you are worried about your own safety, being close to acting on suicidal thoughts contact your local crisis team and home treatment team, tell someone who you trust or call a local support line immediately.

If you, or someone you know, are in immediate danger of serious harm (for example, if someone has taken an overdose) and you need immediate medical help Tel. 999.

If there is a risk of physical violence, or if you are at risk of self-harm or of causing harm to someone else, it may be necessary to contact the police directly by calling 999.

In a medical emergency call 999 if you, or someone you know, are seriously ill or injured.

Give as much information as possible to the 999 operator and be as clear as you can when giving your address and telephone number.

Our crisis and home treatment teams work closely with the acute hospitals/accident and emergency departments to make sure that you can be treated for a mental health illness where needed.

If you aren't already under the care of mental health services or if you experience a mental health crisis out of hours phone your GP surgery and ask for an emergency appointment or call back. If you phone and the surgery is closed there should be a recorded message giving you an emergency contact number to call.

Alternatively, you can contact your local mental health crisis team. For people living in County Durham, Darlington, Teesside, North Yorkshire and York the number is 0800 0516 171.

Injuries or other physical health problems

If you or someone you know has injured themselves or is experiencing another physical health problem which your GP or urgent care service cannot address, then please go to the accident and emergency department.

Call NHS 111 if you urgently need medical help or advice, but it's not a life-threatening situation. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Telephone: 111

Text phone: 18001 111

If you need someone to talk to

If you want to call someone about how you feel or how to deal with someone else's behaviour, you could contact one of the following helplines for immediate assistance.

These helplines have specially trained volunteers who'll listen to you, understand what you're going through and help you through the immediate crisis.

Samaritans

Telephone: 116 123 (free to call service open 24 hours a day, 365 days a year for people who want to talk in confidence)

Email: jo@samaritans.org

SANEline

Telephone: 0300 304 7000

NHS choices

The NHS website has some useful information, advice and support.

Careline

Telephone: 0845 122 8622 (Monday - Friday, 10am-1pm and 7pm-10pm)

MIND

Telephone: 0845 766 0163 (Monday - Friday, 9am-5pm)

Every mind matters
NHS - Every Mind Matters
You can also text SHOUT to 85258.

There may also be local crisis café's in your area that could support you - www.nhs.uk is a good place to find information.

Recovery College Online

The Recovery College Online, provides a range of free online mental health educational courses and resources. The content of the site has been developed by people with experience of mental illness
L991, V10, 23/06/2023 (Archive: 23/06/2026)

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What to do in a mental health crisis - Tees Esk and Wear Valley NHS Foundation Trust

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Information for adults who are experiencing a mental health crisis. Please get in touch if you are in a crisis. We are here for you. Call us.

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You can use an independent, free and anonymous benefits calculator to check what you could be entitled to. This will give you an estimate of:

the benefits you could get

how much your benefit payments could be

how your benefits will be affected if you start work or increase your hours

how your benefits will be affected if your circumstances change - for example, if you have a child or move in with your partner

Calculators

For information on income-related benefits, contribution-based benefits, Universal Credit, tax credits, Council Tax Reduction and Carer's Allowance use:

What you'll need

You'll need accurate information about your:

savings

income, including your partner's (from payslips, for example)

existing benefits and pensions (including anyone living with you)

outgoings (such as rent, mortgage, childcare payments)

Council Tax bill

Who cannot use them

You cannot use the calculators if you're under 18, and they will not give accurate results if you're:

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Find out what benefits you could get, how much you could get and how to claim

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Council tax energy rebate

Apply now, if you haven't had your £150 payment; we'll support anyone who can't get online. A scheme for households in council tax bands E to H is now also available.

The government announced on 23 March 2022 that additional funding will be provided for a new Household Support Fund (HSF) for financially vulnerable families from 2022 to 2023.

The aim is that the HSF should primarily be used to support households in the most need with food, energy and water bills.

Applications to the Household Support Fund 2022 to 2023

There are two routes to apply for the new Household Support Fund - invitation and discretionary. A customer may only receive payment through one application route.

Invitation

We already hold household details for some customers we consider to be eligible. These groups will receive an invitation letter with a link to a simple online form to gather up to date payment details.

Discretionary

Any customer who requires assistance who has not received an invite letter will be able to apply through the discretionary application route. Customers should check their eligibility before applying.

The application will be through a means tested assessment which will require you to prepare some financial information. You may also be able to apply for exceptional financial circumstances relating to other essentials which will be assessed on a discretionary basis.
Apply for discretionary Household Support Fund
Any exceptional discretionary awards will be made on an individual basis as appropriate.

2022 to 2023 Household Support Fund scheme

The HSF will be distributed by Local Authorities, and the government has set out how we must use the funding:

at least a third of the total funding must be used to support households with children

at least a third of the total funding must be used to support pensioners

the remaining funding will be awarded to other households genuinely in need of support

payments must be to help in 1 of the 4 eligible categories:

food, energy and water

essentials linked to energy and water

wider essentials

exceptional emergency housing costs

Also see

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Household Support Fund - City of York Council

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Council tax energy rebate Apply now, if you haven't had your £150 payment; we'll support anyone who can't get online. A scheme for households in council tax bands E to H is now also available. The government announced on 23 March 2022 that additional funding will be provided for a new Household Support Fund (HSF) for financially vulnerable families from 2022 to 2023.

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York Financial Assistance Scheme (YFAS) provides help to York residents who are facing financial difficulties or emergency situations.

YFAS offers 2 types of assistance.

Emergency Assistance helps people following an emergency or unforeseen event.

Community Assistance supports vulnerable adults to move into or remain in the community.

How support is provided

The YFAS scheme supports:

people who need urgent help, following an emergency or unforeseen event

vulnerable adults to move into or remain in the community.

It is means tested and you must have no other form of help. An award is not guaranteed.

Emergency Assistance and Community Assistance is awarded in the form of goods, vouchers or services. Cash is only available in exceptional circumstances.

The scheme is open to all York residents. Applications will be considered by looking at your individual financial circumstances.

YFAS can provide:

goods

services

gas and electricity top-ups

supermarket vouchers

Emergency cash payments are only available in exceptional circumstances, when support cannot be provided by direct assistance.

YFAS awards items on the basis of need, and for essential items only. YFAS may not be able to assist with all items requested.

Eligibility criteria

YFAS applications can be considered for City of York residents who are over 16 years of age and have recourse to public funds (which applies if you have moved to the UK from another country), who have an emergency or need assistance to move into or remain in the community and have no other form of help.

To be considered you must be receiving one of these benefits:

Housing Benefit and / or Local Council Tax Support

Universal Credit

Income Support, or Income-based Jobseeker's Allowance

Employment and Support Allowance (income-related)

Pension Credit

Or a payment on account of one of them (or about to get any of them on leaving an institution or residential accommodation in which you have received care)

Or one or more of the following must apply:

you are fleeing domestic abuse.

your home has been affected by a disaster or an emergency.

your DWP benefit has been sanctioned and you can provide evidence that you are formally challenging this decision.

you have income of less than £21,255* per annum (*this figure is based on the Living Wage)

Exception to eligibility

If you are applying following a disaster and your income is above the income limit, assessment will be based on your individual financial circumstances and your application will be considered on its own merits.

Emergency Assistance

Emergency Assistance provides help to cover immediate short-term needs.

Applications will be considered for:

food vouchers or fuel costs

exceptional travel expenses, for example to attend the funeral of a close relative, or visiting a relative in hospital who has suddenly been taken ill or whose condition suddenly deteriorates

loss of possessions or property following a disaster, an event of great or sudden misfortune which normally results in significant damage to, destruction or loss of, possessions or property and your losses are not covered by insurance. A disaster could be flooding, gas explosion, chemical leak or a fire

If your DWP benefit has been sanctioned (stopped/ reduced) and are challenging the decision by a reconsideration or appeal, you will be eligible to apply for emergency food vouchers and fuel top-ups.

Essential clothing may be provided if you have been released from prison, fled domestic abuse and had to leave your clothes behind, or you have secured accommodation after being street homeless.

School clothing is covered by another council scheme. See details of how to get assistance with school uniform costs.

Community Assistance

Community Assistance supports vulnerable people to move into or remain in the community. It is means tested and you must have no other form of help.

Vulnerable people could include:

carers

people who are experiencing greater than the normal range of pressures experienced by most people, or there has been a significant unfortunate event that makes their situation extraordinary

people moving out of institutional, residential care, or supported accommodation into the community

people setting up home as part of a planned programme of resettlement

young people leaving care

ex-offenders leaving prison or detention centres

people with learning or physical disabilities

people with mental health problems

people who have a drug or alcohol dependency

homeless people, rough sleepers or those at risk of homelessness

people facing or fleeing domestic abuse

Community Assistance provides help with basic necessities. Applications can be considered for:

beds

cookers, fridges and washing machines (property must have existing connection)

basic furniture - for example, a wardrobe or sofa

essential repairs

other items on the basis of need, for example, a vacuum cleaner because the applicant is asthmatic

We will provide goods, vouchers or services. Goods will be delivered to your home; in the room they have been purchased for. Cookers and washing machines will be installed. Cash awards are not payable other than in exceptional circumstances.

Before making a YFAS application

Check whether you're eligible for emergency assistance from the Department for Work and Pensions (DWP) before applying for YFAS support.

Options include:

Make a YFAS application

In your application you will need to detail what support you and/or your family need, why you need it and the emergency or exceptional circumstances.

You will need to provide details of your household and income, including supporting documents for evidence.

Use these Citizens Advice resources to help you list your income and expenses for your application:
Complete an online YFAS form
Upload your completed budget sheet as a PDF to support your application.

You can send your budget sheet as a PDF separately to YFAS (if you prefer), either:

Help to apply

If you are unable to complete the form online, telephone: 0808 168 5238 ( free from a landline). Please have all the information about your income, outgoings and the support you need with you when you call.

You can also contact a local advice and support service to get benefits advice and help with your application.

Decision reviews

You have the right to a review if you are unhappy with our decision. The decision will be looked at again by someone who did not make the original decision. Where the council cannot help it will provide you with information about other agencies that may be able to help and where appropriate, make a referral on your behalf.

Review requests can be made by email: yfas@york.gov.uk or by post to:

If you remain unhappy you can use the council's complaints process. See details of how to raise a comment, compliment, complaint or concern.

Separate help with paying rent is available through Discretionary Housing Payments (DHPs) and support for customers having difficulties in paying their Council Tax is available through Council Tax Support and Discretionary Council Tax Reduction.

YFAS was introduced in 2013 - see the full York Financial Assistance Scheme Criteria.

Also see

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York Financial Assistance Scheme - City of York Council

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The York Financial Assistance Scheme (YFAS) provides help for residents in financial difficulty so that they can continue to live in their communities.

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Local Area Coordinators help you stay safe, well, independent and connected to your local community by:

helping raise awareness of available resources

providing links to local services

supporting people with a wide range of issues

developing resilience and social inclusion in communities

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Council tax energy rebate

Apply now, if you haven't had your £150 payment; we'll support anyone who can't get online. A scheme for households in council tax bands E to H is now also available.

Local Area Coordinators help you stay safe, well, independent and connected to your local community by:

helping raise awareness of available resources

providing links to local services

supporting people with a wide range of issues

developing resilience and social inclusion in communities

Support from your Local Area Coordinator

Local Area Coordinators work with individuals and families of all ages and abilities. They take time to get to know you, your family, friends, carers and your community, so they can help you to build a strong support network.
Contact your Local Area Coordinator
Get support with:

taking steps to make your life better

helping you access a wide range of information

getting the right help from available services

developing relationships and community networks

getting your voice heard about things that are important to you

helping you find volunteering opportunities

Also see

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Local Area Coordinators - City of York Council

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Council tax energy rebate Apply now, if you haven't had your £150 payment; we'll support anyone who can't get online. A scheme for households in council tax bands E to H is now also available.

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Guests need referring by a professional. Local Are Coordinators, Housing, and others can refer.

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WANT TO REFER?

We accept referrals from any care professionals who are supporting someone in need. We work with a variety of different agencies across York including social work, housing, children's teams, probation etc.

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We accept referrals from any care professionals who are supporting someone in need. We work with a variety of different agencies across York including social work, housing, children's teams, probation etc.

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Cycling confidence building - Buddy rides

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Cycling confidence building - Buddy rides

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Contact Amy: Amy.yorkbikebelles@gmail.com

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York City of Sanctuary website  - guidance for Homes for Ukraine York

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York City of Sanctuary website  - guidance for Homes for Ukraine York

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Home >> Support for Ukrainian People

Index

Revised 9/6/22

York City of Sanctuary, in partnership with City of York Council, has set up a sponsorship matching register and support network for Ukraine refugees coming to York.

Link https://york.cityofsanctuary.org/ukraine-york-council

PDF Міська Рада міста Йорк - Інформація про надання підтримки для українських біженців

Under the Government Homes for Ukraine scheme, people are being asked to sponsor Ukraine refugees by name. As this is not easy for many people, in partnership with City of York Council, we are matching accommodation with Ukraine refugees known to the wider community in York. People will need to register on the National site as well, but we will match people from York with refugees wanting to come here . If you have spare accommodation that you are able to offer on a temporary basis (up to 6 months) for one or more people.

if you have accommodation and would like to sponsor a refugee from Ukraine, please fill out the form and register your interest.

Link https://forms.office.com/r/SgkLXUAyCv

Also get in touch if you are from the Ukraine and living in York or the surrounding areas and want to help family and friends join the Homes for Ukraine scheme.

If you would like to volunteer on our befriending project, offering newcomers support, advice and friendship.

If you would like to volunteer please register your interest here: -

Link https://forms.office.com/r/SgkLXUAyCv Same link as above

We have enough volunteers for the moment, thank you for your interest.
We are looking for people interested in teaching ESOL or offering one-to-one English conversation support to refugees and asylum seekers, especially teaching ESOL to classes for 17-18-year-olds on Fridays. If you would like to volunteer please register your interest here: -Link https://forms.office.com/r/2xm7SZyRbE
Facebook https://www.facebook.com/yorkcityofsanctuary

Twitter https://twitter.com/SanctuaryYork

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Home >> Support for Ukrainian People Revised 9/6/22 York City of Sanctuary, in partnership with City of York Council, has set up a sponsorship matching register and support network for Ukraine refugees coming to York.

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War Crimes Appeal Leaflet English-Ukrainian

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War Crimes Appeal Leaflet English-Ukrainian

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WCT Appeal Leaflet - English-Ukrainian v3

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Pop up session on 20th August in the morning 10-11.30 at St Aelred's Community Centre on Fifth Avenue

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Little Helping Hands, Tadcaster. 774 likes · 13 talking about this. Little Helping Hands is a local voluntary group based in Tadcaster, helping to provide essential equipment and clothing to children...

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Restoring Blue Badge Access

City of York Council are reopening Blue Badge access to the city centre and want to learn from you how to do it better. Take part online or in-person.

Share your views

York Disability Week (YDW) 2023

This year the week runs from 25th November to 3rd December to coincide with tthe United Nations International Day of Persons with Disabilities.

Get involved with YDW 2023

New websites to provide 24/7 support for York families

York families will be able to get information and support 24 hours a day, 7 days a week, thanks to the launch of two new websites.

Raise York and York Send

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War crimes appeal leaflet English-Russian

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War crimes appeal leaflet English-Russian

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War Crimes Appeal Leaflet - English-Russian v3

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This is a council team who provide all sorts of information available for families including summer holiday activities.  They are a very pro-active team and this information should be completely up to date (Let them know if it's not!)
https://www.yor-ok.org.uk/families/FIS/family-information-service.html

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The York Family Information Service is a free and impartial information service for parents and carers of children and young people aged 0-19 (or up to 25 for disabled children).

We can help with anything and everything around family life and being a young person. If you're a parent or carer and have a question but don't know where to go, then please get in touch.

How to get in touch with us

Tel: Monday to Friday 10am - 4pm 01904 554444

Social Media: You can follow us onto keep up to date with all the latest family based 'need to know' information for York!

Website: Complete the contact us form

Use our online search facility to search for services and childcare for children, families and young people. We can provide you with a list of tailored services and childcare . Get in touch if you would like a list.

What do parents, carers, young people and practitioners think about our service?

In 2022, 100% of those who completed a service evaluation told us they thought the Information Service was Good or Very Good.

Over the last 3 years our satisfaction rating is 95.8%.

Free newsletter

There are lots of things you're automatically expected to know as a parent. Our newsletter means we send you important information about family life that we hope will help you.

We don't use adverts, just useful information when you need it. Sign up to receive the FIS Newsletter.

When it comes to choosing childcare there are lots of options to think about. The York FIS has information about all Ofsted registered childcare in and around York. We can provide you with tailored information and talk you through different ways of reducing your childcare costs.

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family information service york children's trust fis yorok help advice

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Family Information Service: help and advice for children, young people, families, parents and carers in York.

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We have assessments available at the Thursday cafe drop in and classes running at the Citadel and/or York St John University for various levels on Fridays (some assessment slots may be available here too).  These will run until the end of the school term.
Over the holidays we will be teaming up with RAY's Wednesday morning drop in team to offer Wednesday/Friday support and will let learners know before the end of term --- watch this space for details!
Places will be offered in general ESOL classes from September.

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Energise/yearsley/monks x better gym offering free 3 month membership just ask for forms at desk

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York Theatre Royal has a roarsome show coming up in June.

To celebrate World Environment Day! There will be songs and stories exploring the nature around us and end with a simple craft suitable for little ones

Suitable for 0 - 5 year olds at Acomb Explore Library, Front Street, Acomb.

Date: Monday 06 June 2022.

Dates: 11 June - 24 June 2022.

Plus interact with robots, develop your creative thinking skills, explore the brain in virtual reality - and much more!

Don't miss: Carnival of the Animals with acclaimed children's author Michael Morpurgo

Explore York and see what you can spot with this ISpy trail. Suitable for all year around - just dress for the weather.

Taking place on Saturday 18 June 2022.

Suitable for all the family.

BOOKING INFORMATION: £17 per entry for adults and £12 per entry for children under the age of 16.

Book online at https://stleonardshospice.org.uk/how-can-you-help-us/events/

P.S. want to do a walk that works better for you? Fantastic, just give us a call on 01904 777 777

Summer Fair

Sunday 3 July, 12 noon to 4pm

St Leonard's Hospice, 185 Tadcaster Road. YO24 1GL

Petting farm, BBQ and refreshments, tombola, games and fun for children.

£1 entry donation for adults

Summer Term Movie Making Classes

Every Thursday at Millthorpe School, York. 9th June to 21st July. 17.15 – 19.15.

Ages 6 - 15 years

Price: £175.00 (10% sibling discount). Book a two-week ‘Taster’ for £50.00.

https://www.dramacubeproductions.co.uk/

contact@dramacube.co.uk

Mobile Youth Clubs

Inspire Youth Yorkshire

Safe space, positive activities, sports, crafts and much more for young people provided by qualified youth workers.

Ages 10 -18

Free to attend. No need to book.

Tuesdays 7th June 2022 to 23 August 2022

Melrosegate Field on Forth Avenue, Heworth, 4pm - 5:30pm

Scarcroft Green, 6:30pm - 8pm

Little Knavesmire (from 19th July) 6:30pm - 8:30pm

Contact: info@inspireyouth.uk  07547 287892

www.inspireyouth.uk

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Ukrainian Welcome Cafe at Gateway - no date

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Ideas for getting outside and being active

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Castle Howard - Ticket information, opening times and prices - A place like no other 

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York Minster is free on production of passport. York residents are free with proof of address
https://yorkminster.org/visit/
The Castle Museum admission free for Ukrainian guests, host paying or free with York Card
https://www.yorkcastlemuseum.org.uk/

Castle Howard free for Ukranian guests. Hosts £25 to see house and garden.
https://www.castlehoward.co.uk/visit-us/visitor-information/opening-times-and-prices

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The Gardens, Walled Garden and Skelf Island Adventure Playground are open daily, from 10am (9am for Friends of Castle Howard) with last admission to the Gardens at 4pm and site closure at 5:30pm.

The House has now reopened to visitors marking the beginning of another incredible season.
Pre-booking is essential.
Outlet Opening Times

The Coffee Shop - Open daily 9am - 5pm

The Courtyard Café - Open daily 10am - 5pm

The Boathouse Café - Open daily 10am - 4:30pm

Fitzroy Cafe - Open daily 10:30am - 4:30pm

House Gift Shop - Open daily 10:30am - 4:30 pm

The Castle Howard Farm Shop - Open daily 10am - 5pm

The Garden Centre - Open daily 10am - 5pm

Our onsite outlets operate on a cashless basis.
The Kelly Car land train will operate on a regular basis subject to staff availability. For the latest information on this and other accessibility needs, please ask a member of staff on site.

The Dame will be launching soon for cruises around the Great Lake.

The Courtyard and Boathouse toilets are open, including the accessible toilet, and the baby changing facility.

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Castle Howard - Ticket information, opening times and prices - A place like no other

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The Gardens, Walled Garden and Skelf Island Adventure Playground are open daily, from 10am (9am for Friends of Castle Howard) with last admission to the Gardens at 4pm and site closure at 5:30pm. The House has now reopened to visitors marking the beginning of another incredible season. Pre-booking is essential.

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information form the chat and other useful information

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information form the chat and other useful information

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Updates from Hosts Zoom meetings and other useful information

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Host guidelines Gill Martin for City of Sanctuary May 22

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CYC Support for Ukrainian Refugees Guide 28 4 22 

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Fortnightly Welcome Cafe at The Citadel, Gillygate

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Fortnightly Welcome Cafe at The Citadel, Gillygate