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In module 8 I learned operating and controlling performance within a business. There are a few types of control- strategic, tactical, and operational; all of these are used to follow and continuously update and improve the workplace.

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One of the types of control is strategy which allows the business to plan their next move or the managers to decide who will need to do what in the future. 

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In module 7 I learned the differences in a leader and a manager. They are not the same. Although a manager can be a leader, a leader does not have to be a manager.

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A leader is a motivator and someone that will help guide the team, not just from a process prospective.

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Managers and leaders are not the same. Leaders are concerned about the individuals, while managers are concerned about the processes. 

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In module 6 I learned the importance to a company of different positions that they may offer- part-time, full-time, and contingent. Full-time employees are typically more reliable and dedicated to the company since they are earning benefits and likely to stay with the company longer, but more training and money needs to be put into them. Part-time employees are good for allowing students and others that are not looking for a full-time job to work for the company and fill a space that does not require full-time while saving costs since benefits are not typically offered. Contingent employees are perfect to work on a specific project for a limited time with no training or benefits required. There are many other advantages and disadvantages of each.

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There are many pros and cons to employing or being employed part-time. One con of being a part-time employee is there are typically less or no benefits.

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HR is a very important department of a business and keeps the company in line and accountable. 

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In module 5 I learned about the different organizational structures that there may be in a business. Different structures include- function, product, customer-based, geography, and matrix. Each business chooses what fits their company best to have the best form of organization and work flow.

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The centralized approach in decision making means that all decisions are made by top managers and are given to the employees without asking for their input. 

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To keep the mission in mind, there must be coordinated effort. If there is not, the task will get off track. 

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In module 4 I learned about planning and decision making in a business. A mission statement is the goal of the organization- what the purpose of the business is. A vision statement is where the company sees themselves in the future- how they intend to grow and change. I also learned the different planning methods and the benefits and disadvantages of planning.

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A mission statement is the purpose of the business. 

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SWOT is a tool used to help make decisions- Strengths, Weaknesses, Opportunities, Threats

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In module 3 I learned different attributes to global operations. There are many considerations to make before taken a company global which include but are not limited to PESTEL- politics, economics, social, technological, environmental, and legal. There are also 4 different strategies that may be taken when entering the global market. 1. exportation, 2. standardization, 3. multi-domestic, 4. trans-national.

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Before deciding to operate globally, PESTEL is taken into consideration. 

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Making a business global involves many factors that result in the company operating in multiple different countries.

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In module 2 I learned about Corporate Social Responsibility and ethics. CSR can involve many different ways of donating or giving back to the community that the business serves. Ethics involves a sense of morality in a business which prevents a company from legal issues and helps to maintain a successful company- creates guidelines of what is acceptable and what is not.

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Unlike this picture, diversity is important in bringing in different ideas and creativity. 

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Companies only participate in CSR when they are making a profit. The amount of the donation or contribution made by the company is approved and budgeted. 

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In module 1 I learned what management is and the responsibilities of a manger. There are different levels of management starting at top managers and going down to middle managers, first-line managers, and sometimes team leaders. The main roles of a manager include: planning, organizing, leading/influencing/motivating others, and controlling.

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This gif relates to the different levels of management. The associate is changing his business cards to assistant regional manager from assistant to the regiona

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One of the responsibilities of a manager is planning, here it shows that this manager did not have a plan in place and now there is panic. 

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Performance reviews allow the managers to meet with associates to look at how they are doing in relation to their work and keep them on track to success. 