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Kong Kie Hoe (84255). A year 1 degree student in Bachelor of Finance in Honours in University Malaysia Sarawak (UNIMAS). As a CEO, set responsibilities to each member of the group and verify that each work is satisfactorily accomplished. Then, when a group member has an issue, he will provide advise. 

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Kong Kie Hoe (84255). A year 1 degree student in Bachelor of Finance in Honours in University Malaysia Sarawak (UNIMAS). As a CEO, set responsibilities to each member of the group and verify that each work is satisfactorily accomplished. Then, when a group member has an issue, he will provide advise. 

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Kuih Sepit Sarawak, also known as Apit-Apit, Kuih Kapit, Kuih Semprong, Kuih Sapit, Kuih Gulong, Kuih Belanda and Rokok Arab is a type of traditional Sarawakian cakes. This Kuih Sepit is the usual cake on the menu during and after the big dinner on Chinese New Year's Eve. It is a simple dish made into a dessert served with hot tea. We started this business to achieve our group project which is a project of course Foundation of Enrepreneurship Inculturation (MPU3222). The location of Ohayo business is in University Malaysia Sarawak (UNIMAS). Ohayo is one of the food, drink and dessert businesses that has combined Sarawak’s traditional tastes and it is very special for customers to have a try. Then, our business objective is to provide students in UNIMAS with the opportunity to experience Sarawak traditional food, drinks and homemade desserts which are only available in Sibu, Sarawak. The uniqueness of our Kuih Sepit is that it is served with different flavours, which are "Chocolate mix Peanut", "Chocolate & Peanut”, “Chocolate mix Peanut + Almond” and “4 in 1, Chocolate & Peanut + Almond +Oreo”. Additionally, the uniqueness of our drinks is that it is served with different flavours, which are "Wheatgrass", "Orange Sprite” and “Ribena Sprite”. Moreover, the uniqueness of our desserts is that it is served with different flavours, which are "Peach Jelly” and “Soya Bean Curd”. The Kuih Sepit, drinks and desserts are fresh and high-quality so that its natural flavour is unaffected. We ensure that the services and products we supply are of the highest quality to fulfil customers' needs and demands. Besides that, our products are offered at the most affordable prices to make sure that everyone can benefit from them. The target market that we focused include students due to it has higher population in University Malaysia Sarawak (UNIMAS). Moreover, people nowadays prefer things that are quick and easy to use. So we also use internet platform such as Facebook and Instagram to make more easier for customer who want take order through online. Customers only need to wait the delivery service for them or self-pick at certain places in UNIMAS. Our team is also very cooperative in giving full efforts in running the business effectively. Lastly, we want to maintain our uniqueness from others to attract the customers and maintain their loyalty toward us.

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Kuih Sepit Sarawak, also known as Apit-Apit, Kuih Kapit, Kuih Semprong, Kuih Sapit, Kuih Gulong, Kuih Belanda and Rokok Arab is a type of traditional Sarawakian cakes. This Kuih Sepit is the usual cake on the menu during and after the big dinner on Chinese New Year's Eve. It is a simple dish made into a dessert served with hot tea. We started this business to achieve our group project which is a project of course Foundation of Enrepreneurship Inculturation (MPU3222). The location of Ohayo business is in University Malaysia Sarawak (UNIMAS). Ohayo is one of the food, drink and dessert businesses that has combined Sarawak’s traditional tastes and it is very special for customers to have a try. Then, our business objective is to provide students in UNIMAS with the opportunity to experience Sarawak traditional food, drinks and homemade desserts which are only available in Sibu, Sarawak. The uniqueness of our Kuih Sepit is that it is served with different flavours, which are "Chocolate mix Peanut", "Chocolate & Peanut”, “Chocolate mix Peanut + Almond” and “4 in 1, Chocolate & Peanut + Almond +Oreo”. Additionally, the uniqueness of our drinks is that it is served with different flavours, which are "Wheatgrass", "Orange Sprite” and “Ribena Sprite”. Moreover, the uniqueness of our desserts is that it is served with different flavours, which are "Peach Jelly” and “Soya Bean Curd”. The Kuih Sepit, drinks and desserts are fresh and high-quality so that its natural flavour is unaffected. We ensure that the services and products we supply are of the highest quality to fulfil customers' needs and demands. Besides that, our products are offered at the most affordable prices to make sure that everyone can benefit from them. The target market that we focused include students due to it has higher population in University Malaysia Sarawak (UNIMAS). Moreover, people nowadays prefer things that are quick and easy to use. So we also use internet platform such as Facebook and Instagram to make more easier for customer who want take order through online. Customers only need to wait the delivery service for them or self-pick at certain places in UNIMAS. Our team is also very cooperative in giving full efforts in running the business effectively. Lastly, we want to maintain our uniqueness from others to attract the customers and maintain their loyalty toward us.

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Wong Yun King (86075). A year 1 degree student in Bachelor of Finance in Honours in University Malaysia Sarawak (UNIMAS). In charge of our social media channels, which include Instagram, Facebook, and others. Then, respond to customer messages and add product details so that customers completely understand the items.

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Ting See Sieng (86196). A year 1 degree student in Bachelor of Finance in Honours in University Malaysia Sarawak (UNIMAS). In the role of promoter, help to spread the word about our products so that more people would come and buy them.

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Helen Chieng Hie Ngik (86169). A year 1 degree student in Bachelor of Finance in Honours in University Malaysia Sarawak (UNIMAS). As a sale's treasurer, assisted in the budgeting process, managed records and receipts, reconciled monthly transactions, and prepared balance sheets.

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Fong Mei Mei (83903). A year 1 degree student in Bachelor of Finance in Honours in University Malaysia Sarawak (UNIMAS). As a sales and marketing executive in charge of acquiring supplies and marketing our products.

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Christine Hii Xiu En (83510). A year 1 degree student in Bachelor of Finance in Honours in University Malaysia Sarawak (UNIMAS). As a designers make appealing posters to advertise and market our products.

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Ohayo is a beverage company that also provides biscuits and desserts to customers. Ohayo is operating on an online platform and doesn’t provide a physical service to customers. The location of Ohayo is in UNIMAS and only provides service to people in UNIMAS. Ohayo is a private limited company, also known as an Sdn Bhd in Malaysia. Ohayo has six members, and they are all responsible for this company. The operating hours for Ohayo are usually from 10 a.m. to 1 p.m. and 4 p.m. to 8 p.m. We usually work on Monday, Wednesday, Friday, and Saturday because we have class all day on Tuesday and Thursday at UNIMAS. Even though we are not working on Tuesdays and Thursdays, customers can still order our products, and we will deliver them the following day. Customers can order our products via Facebook, Instagram, and WhatsApp. The Facebook link for Ohayo is https://www.facebook.com/people/Ohayo/100087554628182/ and https://www.instagram.com/ohayo_322/?igshid=YmMyMTA2M2Y%3D is link for Instagram. Every business has its own customer’s problems, such as customer complaints and how to resolve them to improve customer satisfaction. Our customers' problems often stem from the fact that prices are too high. For our business, we set a reasonable price for our drinks and biscuits because we know our customers tend to be UNIMAS students. Students at UNIMAS frequently come from other places, such as Selangor, Melaka, Johor etc. They need to save money because they have no job and no income. All they need is something cheap that they can afford and enjoy. Besides that, we also get feedback from our customers that the response times are long. Customers today anticipate immediate contact from service departments. They also desire a fast answer to their problems. Unquestionably, this is the first in a long list of typical customer service issues that need to be handled by organisations. We solve this problem by making sure the workers are aware of their tasks and responsibilities, as well as who to communicate with in the event of service lapses.

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The products that Ohayo provides to customers include beverages, biscuits, and desserts. The beverages that Ohayo served had three different flavours, which is "Wheatgrass", "Orange Sprite" and "Ribena Sprite". The biscuit, which is called Kuih Sepit will be provided in four different flavours. The flavours of Kuih Sepit that Ohayo served are "Chocolate mix Peanut", "Chocolate & Peanut", "Chocolate mix Peanut + Almond" and "4 in 1, Chocolate & Peanut + Almond +Oreo". Apart from that, Ohayo also provides desserts in two different flavours, which is peach jelly and soya bean curd.

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Key partners are relationships that a company with other entities to help the business model to work. These partnerships are a helping hand to succeed in areas that would be inefficient for the company to take care of itself. The key partner of Ohayo is R2 Convenience Store Sibu. The type of partnership between Ohayo and R2 Convenience Store Sibu is co-operation. R2 Convenience Store Sibu supply the product “Kuih Sepit” to Ohayo. Ohayo buy from them and sold it to customers. Economies of scope will happen. The costs are reduced when the company sell in varied markets or in a greater scope of operations. If R2 Convenience Store Sibu offer discount or big sale, Ohayo can buy “Kuih Sepit” in lowest price to reduce product cost. Then, key resources  are needed to create value for customers. Key resources are the primary inputs used to create a value proposition, serve its customer segment, and deliver the product or service to the customers. The key resources of Ohayo are ingredients, mobile phone and human labor. Key resources always indicate key activities. Key activities are the activities that are engaged in for the primary goal of making a profit. Key activities include store management, quality check and advertising. Advertising is a marketing strategy that can be used to support a product, or a  service. The purpose of advertising is to influence consumers to make purchases by reaching out to those who are most likely to be willing to pay for a company's goods or services. We use Canva to make posters. The poster is one type of advertising. We use Canva to create our logo, advertising, and menu. We use the mobile phone to do advertisements on social media platforms such as our official Facebook and Instagram accounts. We use human labor to do the store management. For example, store manager is managing the inventory. We must constantly verify that the stock received from the supplier matches the entire quantity and amount in order to prevent stock loss. This is having the appropriate amount of inventory on hand to minimise expenses, maximise sales, and ultimately increase profits. We use good ingredients to do the quality checking for products. To guarantee that the products we offer are consistently great, it is crucial that we carefully choose the premium components and products that we utilize. We use fresh ingredients to make our product. Value proposition is related to the customer segment. A value proposition is a promise made by a business to a customer . A business's value proposition explains to a consumer the main factor that makes a product or service ideal for that specific customer. So as our business is selling beverages, desserts, and “Kuih Sepit”, our value proposition is affordable price and quick service . One of the example of value proposition is someone who like snacks will be attracted because they may want to buy ‘Kuih Sepit’. ‘Kuih Sepit’ can be a present to friend when they celebrate Christmas. Unimas’s students who like sweetness will buy our products. The flavor of drinks has wheatgrass, orange sprite and ribena sprite. The price of drinks is RM2. The flavor of “Kuih Sepit” has chocolate mix peanut (RM16), chocolate and peanut (RM16), chocolate mix peanut + almond (RM20), 4 in 1 chocolate and peanut + almond + oreo (RM20). The flavor of the dessert has peach jelly (RM3) and soya bean curd (RM3). Most of our products’ flavor is sweet. Sweetness has some advantages for us. This is because sugar enters the bloodstream very quickly. It reaches the brain, it releases dopamine. Dopamine can improve customers' exhaustion and fatigue. Their mental can be relaxed. They will have a good mood. Our customer segment is students at UNIMAS who are sensitive to price and busy . Students at UNIMAS frequently come from other places, such as Selangor, Melaka, Johor, and others. Some of them are sensitive to price and they need something cheap that they can afford them to enjoy. Our products like drinks are very cheap. For example, our drinks cost RM2 each so all of them can enjoy. Our price is cheaper than the price of drinks in the student pavilion. Their drinks cost RM 3 each. To fulfill the needs of customer segments who are sensitive to price, it is frequently practiced to offer comparable value at a cheaper price. Besides that, Students have little free time and are too preoccupied to complete assignments and participate in activities. They need food and drinks that are served quickly so they can save time. Our drinks only take 1 or 2 minutes to make. We have a good and friendly relationship with our customers. A good attitude can attract customers. We will contact our customers through social media or even contact them directly face-to-face. We also do promotions to attract new customers such as buy 5 free 1. Customer feedback can improve customer retention. It’s important to find out what existing customers think about our product. We listen to the feedback from customers and rebuild their trust if they did not satisfy with our products.  We will improve our products or services. We quickly solve any issues that arise for a customer, then they’re much more likely to stay loyal to our brand. Customers repeat purchases when our services is good, the price of products are cheap and we listen to the feedback from customers. Channels  are data management solutions such as Facebook, and Instagram will be our communication channels to advertise our products with our value propositions on the website. The communication, distribution, and sales channels comprise our company's interface with customers. Channels are customer touch points that play an important role in the customer experience. We use word-of-mouth marketing to promote our products. Examples of word-of-mouth marketing are posters on social media and promoting our products to friends and family. We also allow customers to purchase specific products and services, deliver door-to-door to customers, and provide post-purchase customer support. BMC includes key partnerships, key activities, value propositions, customer relationships, customer segments, key resources, channels, cost structure and revenue streams.

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Key partners are relationships that a company with other entities to help the business model to work. These partnerships are a helping hand to succeed in areas that would be inefficient for the company to take care of itself. The key partner of Ohayo is R2 Convenience Store Sibu. The type of partnership between Ohayo and R2 Convenience Store Sibu is co-operation. R2 Convenience Store Sibu supply the product “Kuih Sepit” to Ohayo. Ohayo buy from them and sold it to customers. Economies of scope will happen. The costs are reduced when the company sell in varied markets or in a greater scope of operations. If R2 Convenience Store Sibu offer discount or big sale, Ohayo can buy “Kuih Sepit” in lowest price to reduce product cost. Then, key resources  are needed to create value for customers. Key resources are the primary inputs used to create a value proposition, serve its customer segment, and deliver the product or service to the customers. The key resources of Ohayo are ingredients, mobile phone and human labor. Key resources always indicate key activities. Key activities are the activities that are engaged in for the primary goal of making a profit. Key activities include store management, quality check and advertising. Advertising is a marketing strategy that can be used to support a product, or a  service. The purpose of advertising is to influence consumers to make purchases by reaching out to those who are most likely to be willing to pay for a company's goods or services. We use Canva to make posters. The poster is one type of advertising. We use Canva to create our logo, advertising, and menu. We use the mobile phone to do advertisements on social media platforms such as our official Facebook and Instagram accounts. We use human labor to do the store management. For example, store manager is managing the inventory. We must constantly verify that the stock received from the supplier matches the entire quantity and amount in order to prevent stock loss. This is having the appropriate amount of inventory on hand to minimise expenses, maximise sales, and ultimately increase profits. We use good ingredients to do the quality checking for products. To guarantee that the products we offer are consistently great, it is crucial that we carefully choose the premium components and products that we utilize. We use fresh ingredients to make our product. Value proposition is related to the customer segment. A value proposition is a promise made by a business to a customer . A business's value proposition explains to a consumer the main factor that makes a product or service ideal for that specific customer. So as our business is selling beverages, desserts, and “Kuih Sepit”, our value proposition is affordable price and quick service . One of the example of value proposition is someone who like snacks will be attracted because they may want to buy ‘Kuih Sepit’. ‘Kuih Sepit’ can be a present to friend when they celebrate Christmas. Unimas’s students who like sweetness will buy our products. The flavor of drinks has wheatgrass, orange sprite and ribena sprite. The price of drinks is RM2. The flavor of “Kuih Sepit” has chocolate mix peanut (RM16), chocolate and peanut (RM16), chocolate mix peanut + almond (RM20), 4 in 1 chocolate and peanut + almond + oreo (RM20). The flavor of the dessert has peach jelly (RM3) and soya bean curd (RM3). Most of our products’ flavor is sweet. Sweetness has some advantages for us. This is because sugar enters the bloodstream very quickly. It reaches the brain, it releases dopamine. Dopamine can improve customers' exhaustion and fatigue. Their mental can be relaxed. They will have a good mood. Our customer segment is students at UNIMAS who are sensitive to price and busy . Students at UNIMAS frequently come from other places, such as Selangor, Melaka, Johor, and others. Some of them are sensitive to price and they need something cheap that they can afford them to enjoy. Our products like drinks are very cheap. For example, our drinks cost RM2 each so all of them can enjoy. Our price is cheaper than the price of drinks in the student pavilion. Their drinks cost RM 3 each. To fulfill the needs of customer segments who are sensitive to price, it is frequently practiced to offer comparable value at a cheaper price. Besides that, Students have little free time and are too preoccupied to complete assignments and participate in activities. They need food and drinks that are served quickly so they can save time. Our drinks only take 1 or 2 minutes to make. We have a good and friendly relationship with our customers. A good attitude can attract customers. We will contact our customers through social media or even contact them directly face-to-face. We also do promotions to attract new customers such as buy 5 free 1. Customer feedback can improve customer retention. It’s important to find out what existing customers think about our product. We listen to the feedback from customers and rebuild their trust if they did not satisfy with our products.  We will improve our products or services. We quickly solve any issues that arise for a customer, then they’re much more likely to stay loyal to our brand. Customers repeat purchases when our services is good, the price of products are cheap and we listen to the feedback from customers. Channels  are data management solutions such as Facebook, and Instagram will be our communication channels to advertise our products with our value propositions on the website. The communication, distribution, and sales channels comprise our company's interface with customers. Channels are customer touch points that play an important role in the customer experience. We use word-of-mouth marketing to promote our products. Examples of word-of-mouth marketing are posters on social media and promoting our products to friends and family. We also allow customers to purchase specific products and services, deliver door-to-door to customers, and provide post-purchase customer support. BMC includes key partnerships, key activities, value propositions, customer relationships, customer segments, key resources, channels, cost structure and revenue streams.

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1.     Facebook Platform

(a)   Link: https://www.facebook.com/profile.php?id=100087554628182&mibextid=LQQJ4d

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(b)	Screenshot of home page with cover photo and about page

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(b)	Screenshot of home page with cover photo and about page

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(b)	Screenshot of home page with cover photo and about page

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(b)	Screenshot of home page with cover photo and about page

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(c)	Screenshot of copywriting post- Hardsell & Softsell

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(c)	Screenshot of copywriting post- Hardsell & Softsell

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(i)              Softsell

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(i)              Softsell

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(i)              Softsell

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(ii)              Hardsell

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(ii)              Hardsell

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(ii)              Hardsell

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The purpose of the teaser post created is aim to attract customer sources from the public and used as to re-introduce products. As referred to in the screenshot above, we were restocked of Kuih Sepit because most of the customers like it and we don’t miss any sales opportunities without overstocking.

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2.     Instagram Platform

(a)   Link: https://instagram.com/ohayo_322?igshid=YmMyMTA2M2Y=

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(c)	Screenshot of selected IG Campaign post

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(c)	Screenshot of selected IG Campaign post

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(d)	Screenshot of copywriting post - Hardsell & Softsell

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(d)	Screenshot of copywriting post - Hardsell & Softsell

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i)                Softsell

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i)                Softsell

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i)                Softsell

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ii)                Hardsell

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ii)                Hardsell

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ii)                Hardsell

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AIDCA refers to awareness, interest, desire, conviction, and action. According to the previous screenshot, we can prove that the post that we created on the social media platform successfully attracts many customers. We apply the AIDCA theory when advertising information about our products. Before a specific festival is coming, we also promote our products by offering a cheaper price or giving away special gifts to increase sales. After receiving inquiries from customers, we also respond actively to the customer to enhance our hard-sell ad soft-sell by answering customers’ questions and pursue them to purchase our products as it is worth for them.

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The purpose of the teaser post created is aim to attract customer sources from the public and used as to re-introduce products. As referred to in the screenshot above, we were restocked of Kuih Sepit because most of the customers like it and we don’t miss any sales opportunities without overstocking.

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(a)   Screenshot of order requests

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Helen Chieng Hie Ngiik (86169)

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Fong Mei Mei (83903)

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Kong Kie Hoe (84255)

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Christine Hii Xiu En (83510)

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Wong Yun King (86075)

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Ting See Sieng (86196)

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Helen Chieng Hie Ngiik (86169)

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Fong Mei Mei (83903)

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Christine Hii Xiu En (83510)

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Kong Kie Hoe (84255)

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Ting See Sieng (86196)

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Wong Yun King (86075)

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Wong Yun King (86075)

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One of the people in our group is shown in this photo. Her name is Helen, and she served as the sale's treasurer. She kept track of our group's expenses and earnings, making sure we didn't incur losses in order to generate the desired profits.

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One of the people in our group is shown in this photo. He had the position of managing our social media platforms, including Instagram, Facebook, and others. His name is Wong Yun King. His responsibilities include answering customer messages and posting product information so that clients may fully comprehend the products.

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In this picture is one of our group members. His name is Kong Kie Hoe and he held the position of CEO in our group. His task is assigned tasks to each member of the group and ensure that each task is completed successfully. He will offer advice when a group member has a problem.

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One of the people in our group is shown in this photo. She had the role of designer, and her name is Christine Hii Xiu En. She creates enticing posters to advertise and market our items.

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One of the people in our group is shown in this photo. She was a sales and marketing executive by the name of Fong Mei Mei. She is in charge of purchasing supplies and marketing our goods.

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One of the people in our group is shown in this photo. Ting See Sieng, who held the post of promoter, is his name. He aids in spreading the word about our goods so that more people will visit and purchase them.

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I really enjoyed this course, and I’ve learned a lot of things from it. This course provided me with a unique opportunity to gain business experience. This is the first time I am doing business myself, and I've never had an idea like that before. I learned how to do business and what the process is for doing business. I made a lot of friends in this course, and I also teamed up with them to establish business. We faced a lot of challenges in doing this business, but we overcame them all together. I also learned a lot of skills through this course. I learned how to communicate with others and work with others. This course gives me a chance to establish my own business. I really appreciate my lecturer and friends for the help in this course.

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This course required me to learn to do business, and we were asked to achieve a certain level of profitability. When we divided the group and started the business. We found that many problems had come up. One of the problems that we faced is poor communication. When I discuss with my group mate, they all provide their own ideas about the detail of work. However, they do not accept other people's ideas and persist own ideas are the best. It leads to irreconcilable conflict. As a result, it decreases the efficiency of the discussion and causes these problems cannot be resolved. This matter has indirectly delayed the progress of business. The other problem is that very few customers will buy from us. We started to design attractive posters to promote our products on social media platforms such as Instagram and Facebook etc. This allows many students to know more about our products and they will come and buy them. When we run our business successfully and achieve the income we wanted to achieve, I find that this time doing business brings many benefits to me. In this course, entrepreneurship and innovation help individuals become independent and channel my creativity into creating something of their own in this competitive world. Studying entrepreneurship and innovation enhances one's analytical and logical skills that enable one to solve any problem in our life.

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I learned a lot in this course, and I also learned that being an entrepreneur is not easy.  Entrepreneurship is great and fun. In this business I'm always meeting new people and learning new things all the time.  However, it also requires a significant investment of time, energy, perseverance and determination.  Through my business with the team, I know that how to used what with learned and how it worked outside of the classroom.  In this course, I learned that entrepreneurs must be able to plan, and many internal and external factors must be considered to start a business.  It is very important to set goals for the company, these goals can guide our team step by step towards a larger goal, so that the team knows exactly what it is working hard for and the path it is taking.  Besides that, I learned that everything from communication, documentation, meeting minutes or assignments should have a strict and neat structure, and learn to motivate myself and the team.

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Although I learned a lot in this course, I believe the most significant lesson I took away was how difficult it is to be an entrepreneur. Even though the procedure was difficult, we made every effort to ensure that the business could run smoothly. I've always believed that someone will thrive and expand their business if they have a great business idea and work hard. However, I now realise that there are a lot of factors to take into account before establishing any business. In addition, I now know how to use BMC to assist a business in comprehending and analysing its business concept and idea. In conclusion, I learned from this course that entrepreneurship entails coming up with unique and innovative ways to meet client demands while working with limited financial resources in order to consistently stand out in the market. Last but not least, our group collaborates to finish this assignment. We collaborated to help each other and find solutions to problems.

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During the 14 weeks, I learned a lot of new knowledge through this course. The most important thing I learned that I thought was hard for me was how to run a business, because I was a person who was not interested in doing business. After this course, I know that starting a business is not an easy thing for each of us because we are all beginners in university degree education. But we're all going to work as hard as we can to get this business done. Therefore, before we start a business, we all think wisely to maximize the profit of the business, and from a small thing to the taste of the customer, the environment, the region to start the business, and the goods we choose to sell, in order to be able to perfect the process. After 14 weeks of discussion, the Business Model Canvas (BMC) was formed and revised again and again. During the discussion session, all the panellists offered their suggestions and questions they saw about our business plan. I get cooperation and motivation from this business because we equally assign tasks to each of us, including who is responsible for Posting, promoting, marketing, managing finances and answering or receiving orders. Then, I also gained experience in communicating with customers and promoting our products. In the end, after this experience, I have a different perspective on running a business.

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My reflection is I gain a lot of knowledge and soft skills in this course. This course gives me a chance to do entrepreneurial and business. It is focusing on learning the practical aspects of doing business. I know my potential in carrying out entrepreneurial activities after I learn this course. I learn basic management skills likes planning, costing, business structure, business fund, conduct market research and advertising our products. I learn that group members must interact with each other positively when doing the group assignment. Although we have different ideas and opinion, but we will choose the best ideas and solution for our business in a discussion. Group discussion also improve my communication skills and relationships with other members. Group members must be proactive and co-operative to do our business. The discussion would have been difficult to be successful if group members did not respect to each other. It is a new experience for me when doing this group assignment. Besides this, I also learn how to create posters, what is the problem when doing business, and how to attract customers to buy our products.

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(a) Screenshot of order requests

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(b)   Screenshot of customers’ feedback