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VERBAL VS NON-VERBAL COMMUNICATION

VERBAL VS NON-VERBAL COMMUNICATION

1. Can we communicate without words?

• Yes. Non-verbal cues like gestures, facial expressions, and body language convey powerful messages without speaking.

2. Voice Attributes

• Tone, pitch, speed, volume, clarity.

• Impact: They influence how messages are interpreted emotionally (calm vs. angry tone)

3. Physical Attributes

• Examples: Facial expressions, eye contact, posture, gestures.

• Impact: They enhance or contradict verbal messages, affecting how others understand us.

4. The Power of Touch

• What and When is OK?

• Touch can show care, support, or connection.

• Acceptability depends on culture, relationship, and context (e.g., handshake vs. hug).

5. Which is better: Verbal or Non-Verbal?

• Both are important

• Verbal: Clear and detailed.

• Non-verbal: Emotional and supportive.

• Best communication combines both for maximum effectiveness.

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Can we communicate without words?
Use voice tone, body language, and touch to share feelings without speaking.

Voice (How we talk):

Tone (happy, angry)

Speed (fast = excited, slow = tired)

Volume (loud = strong, soft = shy)
→ Changes what words mean.

Body (Face & Movements):

Smiling = friendly

Crossed arms = upset

Eye contact = listening
→ Shows real feelings.

Touch:

OK: Handshake, hugs (if welcome)

Not OK: Touching strangers without permission
→ Can comfort or annoy.

Verbal (words) vs. Nonverbal (actions)?
Both matter!

Words = facts.

Nonverbal = emotions.
Best communication = words + actions together.

Final Answer: We don’t need words to talk—our voice, face, and body speak too. Both words and actions are important!

# data[].attributes.body
1. voice attributes significantly affect communication because they influence how a massage is received, interpreted and emotionally understood. So in voice attributes there are a few key in it for and one of them is tone. Tone can conveys the speakers attitudeor emotion such as angry, friendly and some more. it also shapes how listeners feel about the message.

2. Physical attributes in communication refers to non verbal communication that can influence how message is received such as facial expression to show emotions like happiness, anger and confusion. They help reinforce or contradict verbal message.

3. power of touch is delivered by express comfort, signal auhority, reinforce connection and some more. when is touch is okay for example, personal setting such as hugs or casual touches.

4. both verbal and non verbal is strictly better cause both serve important complementary roles and the best communication usually combines both effectively.

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Yes, we can

Paralanguage, the tone of the voice, can show our emotion, either sad, happy or angry.

Pointing at something like people or objects to enhance the communication, like a teacher uses a ruler during the class

It can be used to enhance the communication environment, for example, hugging to show support. Shaking hands during a business meeting to show respect

Depending on the situation, it is with friends or family or in an informal situation. It's best to use nonverbal If it's formal, like a meeting, it's best to use both verbal and nonverbally cues to prevent misunderstanding or miscommunication because different people interpret things differently.

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Can we communicate without words?

Yes, communication is done solely on words but body language and tone also matters

Voice attribute

Define by tone and it indicate the context of which we wish to convey. For example, sarcasm, by word meant one thing and by tone meant the other

Physical attribute

Body language and physical appearance and it shows one's dedication to the conversation and their attention on the other person conversing with

The power of touch

Is also called haptic and vary among culture and the person. One may view them as uncomfortable while other may freely express them. While conversing, boundaries must be made aware and be uphold by all parties involved.

Which is better, verbal or non-verbal?

Both as the two shows a deeper sense of a person's core character. How they wish to communicate and the way they're communicate.

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1. can we communicate without words?

yes, we can use facial expressions, gestures, body language, tone, and touch to send messages without speaking.

2. voice attributes – what are they and how do they affect communication?

it include tone, pitch, speed, volume, and pauses. calm tones may show care, while loud tones may show anger.

3. physical attributes – what could be here and how do they affect communication?

physical appearance and body movements can show confidence, emotions, or attitude. people often judge messages based on these cues.

4. the power of touch – what and when is okay?

touch like a handshake, pat on the back, or hug can show support, comfort, or respect. but depends on the situation or relationship.

5. which is better, verbal or non-verbal?

both are important. verbal gives clear details, non-verbal adds emotion and meaning.

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1. VOICE ATTRIBUTES ; How we use our tone in communication

eg ; intonation , volume

2. PHYSICAL ATTRIBUTES ; How we address ourselves (physically) in public

eg ; grooming , body posture , facial expression

3. THE POWER OF TOUCH ; which is okay ?

Answer ; It's okay as long as to show non verbal communication

eg ; hugs , shake hands

4. WHICH IS BETTER ? VERBAL OR NON VERBAL COMMUNICATION ?

Answer ; Both are good because they complete each other

:)

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NAZURA

1. Yes, We can

2. Voice can enhance communication effectiveness through the use of proper intonation and accurate word choice.

3. ⁠Body language can deliver messages more clearly through physical gestures and expressions

4. ⁠When the receiver is not fully focused on the conversation, the sender may gently touch them to redirect their attention. Affectation can also be expressed through hugs or comforting gestures.

5. In my opinion verbal are better than non verbal but if both applied the communication would be more smooth.

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1.      can we communicate without words?

-Yes. For example is non verbal communication

2.      voice attributes

what are they and how they affect communication?

-voice attributes is more to tone and volume. Voice attributes can expressing our emotion by identify our tone when we speak. For example when we’re angry, we tend to use a high tone

3.      Physical attributes

What could be considered here and how do they affect communication?

-Physical attributes include body lamguage, facial expression and gesture. Physical attributes were used to support verbal communication and showing emotions

4.      The power of touch

What and when is OK?

-Touch can show support and care. A hug can make our opponent feels calm and loved.

5.      Which is better, verbal or non verbal?

-For me is verbal communication. verbal communication is more efficient because we can get immediate feedback or respons and allows us to express our ideas clearly and reducing the chances of misunderstanding.

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Can We Talk Without Words?

Yes! We communicate a lot without speaking—through tone of voice, body language, and touch.

1. Voice Clues

- Tone (happy, angry, sarcastic)

- Speed (fast = excited, slow = bored)

- Volume (loud = confident, quiet = shy)

Why it matters:

The way you say something can change its meaning. A friendly "Nice job!" feels good, but a sarcastic "Nice job..." sounds mean.

2. Body Language

- Face (smiling = happy, frowning = upset)

- Eyes (looking at someone = interested, looking away = nervous)

- Posture (standing with chest up = confident, hunching = tired)

- Gestures (nodding = "yes," shaking head = "no")

Why it matters:

Even if you say "I’m fine," crossed arms and a frown tell people you’re not.

3. Touch

- Handshakes (at work), hugs (with friends/family), high-fives (when celebrating).

Verbal vs. Nonverbal: Which is Better?

Both matter!

- Words are best for facts ("The meeting is at 3 PM sharp").

- Nonverbal is best for feelings (eye roll = "I'm annoyed").

Most important: If your words and body language don’t match, people believe your body.

Conclusion:

Both are equally important but if I were to choose, it's non verbal because action speaks louder than words.

# data[].attributes.body
1. Can we communicate without word?

Yes with non-verbal such as body language and expression

2. Voice Attributes

Tone, volume of voice. Affect of communication is can show emotion of messages

3. Physical Attributes show like eye contact, body language, appearance. Physical attributes support verbal communication by showing emotions, building trust and helping others understand clearly

4. ⁠ The power of touch show a strong message of care, comfort and connection without using words. It can build trust for anyone.

5. Both are important but verbal communication is useful for clear and direct message

# data[].attributes.body
1. can we communicate without words?

yes, actions and expressions can send clear messages

2. voice attributes- what are they and how do they affect communication?

they include tone, pitch, volume and speed. they change how a message is understood

3. pyhsical attributes- what could be considered here and how do they affect communication

posture, gestures, and looks influence how people understand us

4. the power of touch

touch show emotions but must be used respectfully and appropriately

5. which is better, verbal and non verbal

both are important. verbal gives details, non-verbal shows emotions. they work best together

# data[].attributes.body
VERBAL VS NON-VERBAL COMMUNICATION

1. can we communicate without words ?

yes. non verbal like facial expressions, gestures and body language gives impact as message even without speaking.

2. voice attributes

tone, pitch

3. physical attribute

physical appearance and body movements can share confidence

4. the power of touch

like hug, hand shake, or pat on the back can show comfort, respect or support

5. which is better, verbal or non verbal ?

both are important because verbal gives clear information and more details while non-verbal adds emotion and meaning

# data[].attributes.body
1. Can we communicate without words?

Yes. We can communicate without using words through nonverbal communication like facial expressions, body language, gestures, touch, and tone of voice.

Example: A smile can express friendliness without saying anything.

2. Voice attributes – What are they and how do they affect communication?

Voice attributes refer to:

• Tone – the emotional quality of your voice

• Pitch – how high or low the voice sounds

• Volume – loudness or softness of the voice

• Rate – how fast or slow someone speaks.

3. Physical attributes – What could be considered here and how do they affect communication?

Physical attributes include:

• Appearance (clothing, grooming)

• Facial expressions

• Posture and gestures

• Eye contact

4. The power of touch – What and when is OK?

Touch can communicate many emotions like support, comfort, or authority.

5. Which is better: verbal or nonverbal?

Both are important.

• Verbal communication is useful for clear, direct information.

• Nonverbal communication often expresses emotion more effectively.

# data[].attributes.body
Voice attributes are the features of how we speak, like pitch, tone, volume, pace, clarity, and pauses. Pitch is how high or low the voice sounds; tone shows emotion. Volume affects how loud or soft we speak, while pace is how fast we talk. Clarity helps others understand our words clearly, and pauses give listeners time to take in what we say. These voice traits help express feelings, keep attention, and make communication more effective.

Voice attributes are how our voice sounds when we speak. They include pitch (high or low), tone (emotion), volume (loud or soft), pace (fast or slow), clarity (clear speech), and pauses. These help others understand us better and show how we feel.

hanis farzana

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1. Yes, we can communicate without words by using non-verbal communication like gesture, eye contact  facial expression and many more.

2. Voice attributes is about tone. For example, stutter or shacky voice may seem nervousness.

3. Physical attributes is about body languange, posture, appearance & many more. For example nodding while saying "yes"

4. Touch is more like hugging and handshake. It is okay and also depends on context. For example, in formal meeting a handshake is accepted

5. In my opinion, l think non-verbal communication is way better. This is because our body and face always express the emotions naturally, eventhough we did'nt say anything. For example, when someone is smiling, it show happiness.

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1. Can we communicate without words?
Yes! Gestures, facial expressions, and body language can send strong messages without speaking.

2. Voice Attributes
Tone, pitch, speed, volume, and clarity affect how we emotionally understand a message (e.g., calm vs. angry tone).

3. Physical Attributes
Facial expressions, eye contact, posture, and gestures help support or contradict what we say.

4. Power of Touch
Touch shows care or connection. What’s appropriate depends on culture, relationship, and situation.

5. Which is better?
Both are important! Verbal is clear, non-verbal is emotional. The best communication uses both.

# data[].attributes.body
1. Voice attributes are the different sounds of our voice (loudness, high/low sound, speed, and feeling). They add extra meaning to our words by showing our emotions and helping others understand what we really mean. They can make communication clearer or cause confusion if our voice doesn't match our words.

2. Physical attributes are how our bodies look and move while talking (face, eyes, gestures, posture, appearance). They show feelings, add emphasis, signal attention, create impressions, and can sometimes say more than our words.

3. Touch communicates feelings and connection. It's okay depending on the situation, your relationship, the type of touch, cultural norms, and most importantly, the other person's comfort. When unsure, don't touch or ask first. Respect personal space.

4. Neither because they both work together and affective communication needs both :D

🧚🏻‍♀️🧚🏻‍♀️🧚🏻‍♀️🧚🏻‍♀️🧚🏻‍♀️

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are the nonverbal elements of speech

-example, tone/pitch, volume, intonation

-misscommunication if text messages often fail because of voice cues are stripped away

2. Physical atrributes

body language (posture, gestured, facial expressions)

eye contact

touch

3. The power of touch

ok: handshakes, high fives or fist bumps

not ok: suprise touches

Both, because verbal and non verbal communication are most powerful when used together

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1.yes

2.tone,pitch,speed,volume , while loud tones may show anger

3.physical and body movement show confidence , emotions and attitude.

4.touch like a hanshake,hug,comfort pat on the back show support and respect

5.both are important

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Can we communicate without words?

Yes!

Voice attributes is how a person speaks, that may include tone ,intonation, volume, speed and so on.

Every words that were utter may determine the reactions we will received by the receiver. Plain wording with no intonation may create misunderstanding as they have no emotions in them. Hence the attributes of voices shall give every word we utter an emotion and finally convey the messages effectively.

Physical attributes includes facial expression, eye contact, body language, posture and gesture.

A persons body language says a lot about how that persons personality is, whether they like us and even a lil bit of their characteristics. There's actually many more message we may perceived just from seeing how a persons body language speaks to us. While we are not supposed to judge but body language might show us a clue on how that persons personality is and prepare us on how to interact with them.

Touch have a power to show what emotion we are feeling. Touch includes handshake, hug, pat on the back, and so many more.

Communication through touching needs an extra careful as it is may be sensitive towards other people and may cause uncomfortness. There are times where touching is okay and not. As a good communicator we need to read the room in order to use the power of touch and be sensitive also shows respect if that person don't allow themselves to be touch.

In conclusion, verbal and nonverbal communication needs each other to convey a powerful and clear messages towards the receiver.

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1. can we communicate without word?

• yes, we can use body language, voice tone, touch and gasture.

2. voice attribute

• tone - the quality of the voice

• volume - loudness or softness of the voice

• pause - silence or brake between words

voice convey feelings, which can change the entire meaning of a message.

3. physical attribute

• refer to the visible characteristics of a person appearance and physical behaviour. example, facial expressions.

4. the power of touch

• handshake, hug are okay to show support.

5. both are important

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Real Life Experience With Verbal and Non Verbal Cues

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Real Life Experience With Verbal and Non Verbal Cues

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Last semester 1, I had a group presentation with classmates I didn’t know very well. We planned everything through WhatsApp, but when we met in person to practice, I noticed one of my group members looked nervous. She didn’t really talk much and kept avoiding eye contact. Her body language, like crossing her arms and fidgeting, made it obvious she was not confident.

I decided to check on her and asked if everything was okay. She told me she was really nervous about presenting because she wasn’t good at speaking in front of people. I gave her some encouragement and told her she didn’t have to worry because we were all in this together. I also supported her during our practice by giving her a thumbs up and smiling when she presenting

At the end, she did well in the presentation. I learned that sometimes people don’t say how they feel, but their actions show it. So, it’s important to pay attention to nonverbal cues and be kind with our words.

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Fatin Nuraina Binti Abdul Rahman AM2412017576

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Fatin Nuraina Binti Abdul Rahman AM2412017576

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While on trip going back to Kajang from Melaka, my brother was driving in the car while I was in the passenger seat. As the passenger, one's duty is to ensure the well-being of the driver. My brother had hold out his hand to me as I was holding snacks on my lap. Wordlessly, I noticed it and open the snack before proceeding to put it in his hand for easier snacking. He quickly popped it in his mouth and continue driving like normal.

The message here was clear from the get go. He had hold out his open palm towards me for a snack in my hands. His intention was clear and without utter a word, we were able to fulfill out motives without uttering another word.

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One day, I was talking with my friends about someone. I didn’t even say anything meanwhile I just raised my eyebrows and gave them a certain look. Instantly, they understood what I meant. It’s crazy how sometimes, you don’t need words at all to communicate.

We’ve known each other for so long that even a small facial expression or hand gesture says a lot. Sometimes I just make a weird face, and they already know I’m about to say something funny or spill some tea. It’s even more useful in class or quiet places where we can’t talk. Just one look, and everyone gets the message.

Honestly, I think non-verbal communication is cool. Not everything needs to be said out loud. A simple look or expression can say more than words, especially when you’ve got that kind of connection with your friends.

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Last week, I had a small misunderstanding with my friend because of the way I said something. We were planning a group outing, and I told her, “You always change the plan last minute,” in a joking way. I smiled and laughed when I said it, but she looked upset and stayed quiet. Later, I found out that she thought I was actually annoyed with her. Even though my words were not that serious, my tone must’ve sounded too harsh, and maybe my joke didn’t come across clearly. I realized that sometimes, even when we’re joking, people can take it the wrong way if our tone or facial expression doesn’t match the message. That moment taught me how important it is to be careful not only with what I say, but also how I say it . because nonverbal cues can easily change the meaning of a message.

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MUHAMMAD IZHAM BIN MOHD NIZZAM

AM2412017426

In December 2023, my family and I went to PWTC to attend my diploma convocation ceremony at PWTC Kuala Lumpur.  My father is the one who does the driving from Perlis to Selangor because, well, he did not want to sit in the back playing with his phone all day. My mother prepared all the necessities while I prepared the convocation clothes and the fee.  On the way, my mother talked with my father about the hotel and other stuff, and then my little sister wanted to eat a snack, so she opened it and suddenly, without a word, my father put out his left hand toward my sister.   I interpret it as he wanted the snack also, so I ordered her to give some to him.  The message is clear that my father is hungry, and to prevent taking his attention off the road, he used gestures and nonverbal communication to communicate with us.

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One day, I went to a night market near my house. While I was buying food, I came across an elderly man selling tissues. I decided to buy some from him. To my surprise, he used sign language to communicate with me. At first, I didn’t understand what he was trying to say, but he patiently tried his best to help me understand. I eventually figured it out and successfully bought the tissues. That experience made me realize how powerful non-verbal communication can be. Not all communication requires spoken words. As long as the message is received and understood, that is what truly matters in any interaction.

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One day, i was admitted with severe pain on my hips and i explained everything towards the doctor. The doctor asked if the level of pain is high or not since he concerned about my condition. I couldn’t explain it clearly so i just make a sad and pained facial expressions and the doctor understand it immediately. Soon, the doctor asked me to lie down as he want to check my condition. I straightly did uncomfortable faces and the doctor immediately instructed the woman nurse nearby to help check my condition without hesitation.

The message here that i deliver to the doctor was clear. He immediately understand my facial expressions and asked a woman nurse nearby to help check my condition. For me, nonverbal communication is also important when interacting with others, as it enhances mutual understanding.

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Nurul Nabilah Binti Rifanizamairi (AM2412017896)

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Nurul Nabilah Binti Rifanizamairi (AM2412017896)

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When I was at home, my mother asked me to cook for dinner, so I asked my mother to taste the food I was cooking to know if it tasted okay or not. At first, my mother just shook her head, indicating that the taste was not enough. I understood her body language and tried to improve the taste of the food. After the second time my mother tried it, she nodded her head, indicating that the food tasted enough. Finally, the food was successfully served for dinner with my family.

The message she wanted to convey was clear and understandable. The way she shook and nodded her head, everyone could understand the message she wanted to convey.

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Name: NUR FATIN NADHIRAH

Student ID: AM2412018021

One day, during a math test, I was feeling really nervous and unsure about my answers. I looked up from my paper and accidentally made eye contact with my best friend sitting across the room. She didn’t say a word, but she gave me a small, confident nod and a quick thumbs-up under the desk. That simple gesture made me feel calm and supported. I interpreted her message as “You’ve got this” or “Don’t worry.” Even though she didn’t speak, her encouragement came through clearly. Her body language was reassuring and exactly what I needed at that moment. The message was clear because of the timing, her expression, and how well we know each other. It reminded me that sometimes a small, silent gesture can be more powerful than words.

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NURBATRISYIA YASMIN BT BAHARUDIN ( AM2412018010)

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NURBATRISYIA YASMIN BT BAHARUDIN ( AM2412018010)

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Nonverbal comm and verbal comm situation that ive experience is which in this one situation i was so sad, and then i need someone to talk to so i express it to my sisters and tell them the story that makes me sad & down. so after they listened to my story they give me a feedback by giving me a hug to comfort me so that i feel more better and relieved.

This shown that both non verbal and verbal communication are both important to each individual. This interprets that by giving someone a nonverbal communication such as touch can give a huge impact to a person. Other than that, verbal communication also give a huge impact in our daily life because by expressing ourselves to others can help us feel more connected with others and help us to feel better about what we felt.

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Noor Juliyana binti Saiful Nizam (AM2412017475)

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Noor Juliyana binti Saiful Nizam (AM2412017475)

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My mother has a unique way of guiding me through her eyes. Without saying a single thing, she can tell me to behave, correct my actions, or remind me of my manners. A single glance from her speaks louder than any scolding ever could.

Whenever I’m tempted to misbehave in public or act impulsively, I feel her gaze on me. Her eyes narrow slightly, her expression firm but calm. In that moment, I understand exactly what she means: "Think before you act." It’s as if we share a secret language, one that keeps me in line without embarrassing me in front of others.

Some might think strict rules or raised voices are the only ways to discipline a child, but my mother’s silent communication is far more powerful. Her eyes don’t just warn me. They teach me self-control. Over time, I’ve learned to pause and consider my actions before doing something I might regret.

For me, non-verbal communication taught me how to read someone expressions and predict their expectations before they act.

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YANG SUFEE BINTI MOHD YUSOF (AM2412017726)

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YANG SUFEE BINTI MOHD YUSOF (AM2412017726)

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One day, I went to the laundry place to wash some clothes, but I didn't tell my brother. But when everything was done, I told him to pick me up at the laundry place. As soon as he arrived to pick me up, I felt he gave me a serious look and didn't say anything during the ride back. However, upon reflection, I realized that he was angry and worried about me for not informing him before going to the laundry place. even though he didn't use words, I could interpret his actions as a silent way of saying, "I'm angry with you and worried about your safety". The message was very clear to me because of his noticeable reaction. I feel guilty and apologized to him.

The message was quite clear to me because of how strange his behavior was from normal. I felt awful for not considering his feelings and apologized to him later. It reminded me of how powerful nonverbal communication can be, especially with someone who cares.

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When I was in highschool I went to my friends class to hangout and while we were chit chatting I realized one of my friend went out of class suddenly and zoned out looking through the view of the balcony. I didn't really suspected anything and instead I invited her to join us but she just stood there and rejected me with a blank face. As I gaze and stare into her eyes it kinda hit me that I felt like she needed a hug and I just went in to hug her and pat her back trying to comfort her with my touch. She never said anything but I just felt like she's not okay and said that "it's okay if u wanna cry, I'm here" right after that she burst out crying and all of my other friends came out to check on us and when they saw us they also went into a group hug.

At the end of the day no one really knows what had happened to her that made her sad but we just know that at that moment she needed that in order to get back up stronger again.

We can see that nonverbal communication, facial expressions, body language and even vibes really is a powerful way of conveying the feeling and emotion of the message without having to use any words.

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NIK SUFIA BINTI AHMAD FAUZI

AM2412017645

When I was a kid, I still remember the night when my late aunty was critically ill because of fibroid. The night was filled with pain and tense situation because after midnight, she started to struggling with her pain and was calling for help. For your information, I live beside her house and I clearly can hear her wincing in pain. After that, I woke my parents and then we rush out to her house. When I was there, I was so shocked to see her condition. Her face was pale, her lips started turning bluish-white and she was groaning in pain while called out my name, my mother’s name and my sister’s name, saying “it’s hurts so much”.

After that, I held her head in my lap, trying to comfort her. She was too weak too speak at that time but she gripped my hand tightly as a sign or message that she was in intense pain. And she also clutched her stomach tightly as she groaned in pain. I was totally understanding the message she wanted to tell me and the other that time. I can see based on her facial expression and her gesture that she was in pain and cannot bear the pain anymore. What did I do at that time? I still shocked watching her struggling with the pain while trying to comfort her even though it doesn’t help or took the pain away.

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PUTERI ALEEYA NATASYA BINTI MOHAMAD FADZLI (AM2412017807)

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PUTERI ALEEYA NATASYA BINTI MOHAMAD FADZLI (AM2412017807)

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One day in class, I was feeling extremely nervous before giving a presentation. As I stood up and walked to the front, I made eye contact with my friend who was sitting in the class. She didn’t say a word, but she gave me a big thumbs-up and smiled warmly.

Through her gesture and facial expression, she was trying to tell me “Don’t worry, you’ll do great.”

I immediately felt a sense of calm and support. Her non-verbal communication made me feel encouraged and more confident to begin my presentation in the class.

The message was very clear because her gesture was simple, direct, and backed up by a positive facial expression. It was exactly what I needed in that time to have a confident to do a presentation.

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NURIN AFRINA BINTI KHAIRUL ANNUAR

AM2412017711

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NURIN AFRINA BINTI KHAIRUL ANNUAR

AM2412017711

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One time, my little baby cried very loudly. It was a difficult moment because everyone in the house was tired, and her cry made things more stressful.

At first, I didn’t understand what she wanted. She didn’t use any words just crying. I didn’t know how to help her.

Later, I realized she was hungry and needed milk. Over time, I learned to understand her better through her sounds, expressions, and body movements.

The message wasn’t clear at first, but now I can respond quickly without her saying a word. This experience showed me that non-verbal communication is powerful. By learning to read her signals, I became more connected to her. It helped build a stronger bond between us.

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NUR IZZAH BINTI ABD MANAF (AM2412017964)

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NUR IZZAH BINTI ABD MANAF (AM2412017964)

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SITUATION : My family and I live in Semenyih , Selangor and my sister studies at UniMaP (Perlis) so she rarely at home.

1. What Happened ?

I often video call with her to show my love and care towards her. However , sometimes she eventually cries without saying any words. There , I understand that she really misses home and family.

2. What message did the person try to convey ?

Clearly she wants all of us (family) to know how much she misses us and cannot wait to be back at home.

3. How did you interpret it ?

I often show my caring side as a sister by asking her condition if she is okay with her studies and life there. I also ask if she has money for herself.

4. Was the messages clear or confusing ? Why ?

The messages are very clear because from the video call , I can see her feelings by looking at her face.

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NUR SHAHIDAH BINTI JAAFAR

AM2412017211

There is one moment when I was at my workplace, during an ongoing audit at my outlet. My co-worker and I communicated using non verbal communication which is eye contact. The situation happened when we notice that the cloth we use to clean dirt was left on the prepping table, which is not allowed and could result in point deduction from the auditor. But luckily, I understood her message just by looking at her eyes and quickly moved the dirty cloth back to its place.

Her message was very clear and i understood it immediately because she used eye contact to point out the dirt cloth before the auditor could check our prepping table.

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Name: Muhammad Harris Hariri Bin Muhammad Fazli

Student ID: KL2412017677

Five years ago, I was helping my father at a FAMA pasar malam and then there a Chinese man who couldn't speak approached our fruit stall at the time i didn't knew he was a mute. He communicated solely through hand gestures, he was pointing the boxes which clearly asking for the empty fruit boxes we used. I didn't understood his request at first, but my dad did understand those gesture as he is very used to interact with mute when his was young . My dad gave permission for it, as we usually just threw them away or left them behind, I gave him the boxes. He then began breaking them down. His message wasn't that clear as i wasnt that fluent in hand gesture language. And To this day, he still comes at the end of the market to collect boxes from us and other sellers to sell it after. Through these interactions, I've even learned a bit of sign language, which has been a valuable outcome.

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HANIS FATIN BINTI MUHAMMAD EFFENDY (AM2412017827)

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HANIS FATIN BINTI MUHAMMAD EFFENDY (AM2412017827)

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I remember when i need to go through a small surgery at 15 yo. At that time, the expression on my face showed that I was very worried and scared but i choose not to cry. This is because it was my first time undergoing a surgery. The surgery room looked very scary and i started to overthink about everything that might be happened after the surgery. But then my mom was there to comfort me by hugging and gives her best words such as "don't worry" and "everything will be okay".

My mom literally trying to give her best to make me feel less worried. The hug was very comforting me and make me feel so calming.

The message are very clear because the non-verbal communication can convey powerful support and positive intentions without saying a word and i can feel the sincerity.

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This happen when I was about 8 or 9 years old. One day at the hospital where my dad was very sick, every family members were there as the doctor told us to be prepared for what the worst gonna happen. So every family members taking their turn to talk to my bedridden dad while me being behind my brother to hide from showing my sad face from everyone. Once everyone done talking there it was my turn to talk to my dad. But I kept on resisting and shaking my head while everyone were forcing me to talk because this might be the last time and chance to talk to him. Then my dad looked me in the eye lovingly with assurance like he was gonna say “its alright”. Rather than urging me to talk to him, he opened up his arms for me, offering me a hug instead. Its like he understand that I dont have the urge to talk anymore and not brave enough to let him go. Everyone in the room went silence and crying  as they offered each other tissue while watching me and my dad hugged.

The message was very clear as he understand my face expression and decided to take the right action by offering a hug instead of letting me talk with tears.

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While on the way back to the village to visit my grandmother, my family and I stopped for a while at a nearby gas station to buy some food and drinks to eat on the way back to the village. My father was driving and my other siblings were in the back at the passenger seat. While my father was driving, my other siblings and I were opening the food that we had already bought at the gas station. My father heard the sound of the food plastic being opened. My father stretched out his hand behind him without saying anything. Then my brother and I gave my father food by placing the food in his hand and my dad continue driving.

The message here that i want to deliver is, even my dad didn’t say anything but we all know that what he wants.

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What happened?

When I was in high school I have a best friend name Pali, we were close as we both have the same humour and we think alike. On the year of SPM we had a girl friend of some sort, and during the whole year he's with this girl and during SPM, things were rocky for him and on his last paper which is Addmath which a subject that I personally know he can score. On the morning of the paper, we didnt met at all untill I sit for my Perniagaan paper and he's doing his Addmath paper. I saw him walked out of the hall after the 1 hour mark, it was very confusing at first. Then I saw him from the inside since I sat beside the window. I saw him sobbing alone, which is a big hint for me to get myself out there since he's not that type of person to cry in public. He also made an eye contact to me as he's about to cry which makes me answer my paper as fast and precise as I could. Thus leading me to walk out half an hour after him and he then cried to my shoulders as I comfort him without any words.

What message did the person try to convey?

He's conveying that he is sad since in the morning he got two bad news, which his grandmother pass away in the morning as he can't go and visit the grave. Furthermore, in the afternoon right before the paper started he broke up with his girl friend on a call.

How did you interpret it?

I was sad and grieve the same as he is since I know how much he loves his grandmother and how close he is with her.

Was the message clear or confusing? Why?

It was very clear, his body language was just grieve and depressed about the whole situation as we didnt speak at all for 30 minutes.

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One day i go to supermarket with my parents. My father tell me to take something he want but i pick wrong item. In the car my father looking his item and ask me and i show the item that wrong item. He show disappointed facial expression. I know what he wanted so i go back to supermarket and finding true item and i find it, my father facial expression change became normal mood.

this massage of non verbal is very clear what he wanted and understandable ,he shake his head with disappointed facial expressions to we understand to go and buy something he wanted

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Last Thursday during dinner, my dad suddenly stretched out his hand across the table without saying anything. The Kleenex and soy sauce were both near me. I thought he wanted the tissue, so I passed it to him. He frowned and shook his head slightly, he made the ticking sound (tskk). I froze, confused. After an awkward pause, he finally snapped, "KICAP LAH!"

He’d been trying to say "Pass the soy sauce" with just body language. I misinterpreted because his gesture wasn’t specific enough. Pointing or glancing at the bottle would’ve helped. His annoyed reaction showed how easily silent messages can fail without context. I learned a lesson that a simple gesture can mean anything unless it’s clear!

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I was severely depressed throughout my high school years and I had a best friend who was there for me through my best and worst days. Every morning I would walk to her house and we’d walk to school together. I still remember this vividly, every time my mental state got so bad, I would be silent the whole walk to school and just right when we get to our class, I went up to her and bawled my eyes out. She hugged me tightly without saying or asking anything. She would pat my head waiting patiently for me to let go first, even if the hug lasts for an hour.

The hug really said everything because it comforted me so much. She knows all I needed is a big warm hug and to be told that I’m loved. To me, the hug sounded like “It’s not your fault” “Everything is going to be okay” and “I love you even if you think everyone else doesn’t”.

The message was clear to me because I know she loves and cares for me even without having to say it to each other.

Not sure if this answers the question but I think love is not always has to be verbally expressed. You’d know it’s pure and genuine if you could feel it nonverbal. 🩷

P/s: Sorry for the late submission! I thought I submitted it at 3pm just now but I checked and I didn’t 😢

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HANI MUHAMMAD HAZIQ BIN HANIZAM (AM2412017443)

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HANI MUHAMMAD HAZIQ BIN HANIZAM (AM2412017443)

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One evening, after class I came back to the apartment. As I walked into the room , I noticed that all the clothes I had left earlier were washed and neatly stacked. I looked at my housemate, who was sitting on the couch. He didn’t say anything, but He gave me a quick raised eyebrow and a slight smirk.

His expression clearly meant, “I did the chores this time, but don’t let it happen again.” It was a silent reminder to take responsibility.

I immediately understood that He wasn’t angry, but He wanted me to notice and appreciate his effort—and remember to do my part next time.

It was very clear. His body language—relaxed posture but raised eyebrow—was enough to express both his patience and his silent warning in a humorous way.

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This situation happened a month ago at TBS (Terminal Bersepadu Selatan) when I was about to return to my hometown. Two Pakistani men had just arrived at TBS and handed me their bus tickets without saying a word. I looked at them strangely, wondering why they suddenly gave me their tickets. I took the tickets and read them. It said “TBS–Melaka Sentral, 5PM, Gate 4.” I asked them, “Is this your ticket?” and they nodded. I then explained to them how to get to Gate 4 to board their bus. After I explained everything, they simply shook their heads with confused expressions. I asked them “Do you speak English?” and they shook their heads again. That’s when I realized they didn’t understand a word I had said. So, I decided to take them directly to Gate 4 and asked a security officer to assist them. In conclusion, I believe that non-verbal communication is very difficult, especially when there are barriers such as language differences.

*ps - sorry for the late submission madam

:(

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Voice attributes

What are they and how do they affect communication?

Physical attributes

What could be considered here and how do they affect communication?

The power of touch

What and when is OK?

Conclusion: Which is better, verbal or nonverbal?

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Instructions:

1. Think of a moment when someone communicated something to you without using words. It could be through a look, a gesture, body language, or facial expression.

2. Write your full name and Student ID.

3. Write a short post (100–150 words) answering:

What happened?

What message did the person try to convey?

How did you interpret it?

Was the message clear or confusing? Why?

Rules:

Must be a real-life experience, meaning no fictional or AI-generated content.

Use your own words and reflections.