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By the end of this lesson, participants will be able to:

1. Introduce themselves to patients confidently and professionally.

LO1/ F

2. Demonstrate how to foster a welcoming and trusting environment that respects cultural differences and language barriers.

LO2/ F+ S

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Watch video ( Async 15 min)

1. Effective Self-Introduction Techniques:

Understand the key components of a professional self-introduction.

Demonstrate the ability to introduce yourself clearly and confidently to patients.

LO-1 LO-2 Engage

2. Cultural Sensitivity and Respect: Async 15 min)

Learn how to address patients in a culturally sensitive manner.

Demonstrate respect for patients' cultural backgrounds and preferences during introductions.

LO-1 LO-2 Engage

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20 min Sync

Develop strategies to quickly build rapport and trust with patients during initial interactions.

Practice active listening and empathetic communication to make patients feel comfortable and valued.

Practice introducing yourself in Spanish (or other relevant languages) to accommodate diverse patient populations.

Use appropriate language and tone to ensure understanding and comfort for non-English speaking patients.

LO-1 LO-2 Engage

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1. Professionalism in Healthcare Settings: Individual GROUP Assignment Exercises about formal introduction (usted) vs. informal (tú) 20 min Async

Understand the importance of professionalism in first impressions.

Apply professional standards and etiquette when introducing yourself as a healthcare provider.

LO-1 LO-2 Engage

2. Personalizing Introductions: GROUP Assignment RECORD A VIDEO with a classmate 20 min Sync

Learn how to tailor your introduction to the specific context and needs of the patient.

Incorporate relevant personal details (e.g., role, specialties) that may enhance patient trust and comfort.

LO-1 LO-2 Engage

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1. Interactive Scenarios: 20 min Sync

Participate in role-playing exercises to practice and refine your self-introduction skills.

Receive feedback on your introductions and learn how to improve through constructive criticism.

LO-1 LO-2 Engage

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Peer Evaluation Rubric for Group Video Assignments 40 min Sync

Tailoring Introductions to Contexts and Patient Needs

1. Excellent (4): Effectively tailored to various contexts and needs with clear and relevant adjustments.

2. Good (3): Adequately tailored with some relevant adjustments.

3. Satisfactory (2): Basic attempts to tailor introductions, but lacks specific adjustments.

4. Needs Improvement (1): Did not tailor introductions to the specific context or patient needs.

Incorporating Relevant Personal Details

1. Excellent (4): Skillfully included relevant personal details, enhancing patient trust and comfort.

2. Good (3): Included some relevant personal details that helped enhance patient trust and comfort.

3. Satisfactory (2): Included minimal relevant personal details with limited impact.

4. Needs Improvement (1): Did not include relevant personal details in introductions.

Instructions for Peer Evaluations

Watch the video carefully.

Evaluate based on the two criteria above.

Provide a score (1-4) for each criterion.

Include brief comments to justify your scores and provide constructive feedback.

LO-1 LO-2 Reflect

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Intro: Elevator Speech: Language Communication with Patients Course

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Intro: Elevator Speech: Language Communication with Patients Course

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Effective language communication with patients is crucial, comprising nearly 90% of patient interviews and diagnoses. In our course, 'Language Communication with Patients,' participants will gain the skills to introduce themselves confidently and professionally. By the end of the lesson, you will be equipped to foster a welcoming and trusting environment, adept at navigating and respecting cultural differences and language barriers. Join us to enhance your communication skills and improve patient outcomes through meaningful, compassionate interactions