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Our teacher, Ms. Tam, has announced our holiday internship opportunity related to the book fair and e-commerce. The e-commerce position primarily focuses on processing orders and preparing shipments. I am applying for an internship. There are a total of three positions for us to choose from: summer e-commerce storehouse assistant, book fair promoter, and book fair cashier.

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My application to apply for an internship. There are a total of three positions for us to select from. I originally chose the position of book fair promoter. On June 20th, the company Supretail held an interview day for us. Throughout the process, I successfully improved my presentation skills, showcasing my strengths and communication abilities.

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My internship position has changed to a summer e-commerce warehouse assistant due to my failure to respond to messages in a timely manner. As a result, I missed the opportunity to become a book fair promoter. I have learned a valuable lesson: do things on time. When you delay, you may forget to complete them.

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It's my first day at the internship. My supervisor, Terence, provided detailed instructions for our initial task, which involved unpacking the book packages and verifying the quantities against the order form. I experienced some back pain after getting off work because we did not maintain the correct posture, and this was my first time doing a job related to a warehouse.

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I learned cooperation with my friend Tom Mok. I am primarily responsible for counting the numbers to ensure accuracy. My friend Tom is responsible for unpacking the packages and placing them on the table. This effectively improves our work efficiency.

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The new challenge has arisen: we need to combine certain books because they may contain supplementary materials that should be included together. However, we often forget to do this or are unaware of the supplementary materials during the first week of work due to a lack of experience.

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My supervisor, Terence, has kindly asked if we would like to collaborate during this internship period. If we agree, he will create a schedule for us to work together. In summary, I have been struggling to manage the workload due to some physical discomfort. Fortunately, my supervisor and other colleagues arranged for some rest time for us after we successfully checked and counted an order.

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We entered the second week, and I learned a new responsibility: checking the orders. The supervisor provided us with several packed book bundles. We needed to use the photo machine to scan the ISBN codes of the books to ensure that the contents of the bundles matched the order list and that all ordered books were included in the pack. After verifying the contents, we bundled these books together and handed them over to our colleague for packaging. We also needed to place the printed receipt on top of the book pack.'

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The new knowledge is coming. Our supervisor has dispatched new content that was discovered in the books on the shelves. We received an order list that includes the types of books and their ISBN codes. We need to follow this list to locate the correct books. I believe that this is the most challenging part; it requires a great deal of patience. You may feel frustrated and lost in the early stages of this task.

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We primarily perform the same duties as the ready to Ship (29/7) that the book matches the order. However, there is a new aspect to consider: the receipt may not print on the machine. Consequently, another receipt for express delivery orders will be printed by a separate printer. Additionally, the delivery receipt book is not need to packag , it is simply placed on a cart.

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The machine has additional functions, including printing shipping receipts and picking lists by scanning the book's ISBN code. The shipping receipt indicates that the order is ready to be packag and shipp. The picking list refers to other books included in this order; we need to locate additional copies of the same order number to combine them together.

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As we entered the third week, our supervisor provided some tips on how to locate books on the shelves. First, you can follow the publishing house of the book. Then, you can identify the book series. If you sometimes cannot find the entire subject book , you can check the nearby shelves, as they may be full. Some colleagues may place books on the opposite shelves.

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The supervisor has taught us how to package the book pack. The most important part is that the receipt must appear on either the right or left side, as this will help the offline shop staff easily locate the order.

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7/8 has been packaged again, but there are some aspects that require attention. Specifically, some orders may include both Order 1 and Order 2. We need to combine these orders to ensure that all books match the book list.

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Our supervisor, Terence, has taught us how to prepare for the final shipping step. The packaged book pack includes a receipt that indicates the shipping location for each store. We are required to place the same order together in a box. These boxes have been clearly distributed to different shops before placed . We need to ensure that the items are correctly placed in the box. The most important part is to remember the location of each shop's box as much as possible to avoid making mistakes.

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Supervisor Terence has asked us about our feelings and physical condition. Do you find it to adapt to the job or workload after finishing work? He encourages us to focus on our studies and not to give up, as education can help us avoid manual labor as much as possible.

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The highest workload occurs during the peak week (week 4) due to the distribution of textbooks for Hong Kong schools. Each day involves nearly the same tasks, including locating books on the shelves, packaging, and shipping.

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We require a combination of the order number, reducing it from 5 digits to 2 digits. We have been using the Jiugongge method to combine the picking list order , which accelerates our ability to process the entire order more quickly.

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The demand for packaged books has been increasing due to the distribution of textbooks in Hong Kong schools. This has caused some packaged books to be larger than the shipping boxes. Therefore, we need to use cartons instead of boxes. We will paste the receipt on the top of the carton.

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It was officially my last day of internship, which also turned out to be the most impressive day. On this day, we worked overtime until around 9:30 PM. The purpose of this extended work was to accelerate the match whole order speed. The machines downstairs were overloaded and could not handle the entire workload; therefore, our supervisor decided to supplement the production with additional manpower using the Jiugongge method.

In summary, I have a deep understanding of the e-commerce industry. It is not enough to simply consider how to sell our products; we must also take into account other aspects such as shipping, supply chain management, packaging, and quality control. such as how to enhanced the company's product quality and improved consumer satisfaction through attention to various details. I believe this has successfully contributed to our growth in e-commerce knowledge, which will aid my work related to the e-commerce business and my final-year project in the future.