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Dear Ms Roberts,

Thank you for your email. I take note on your new instruction to implement the new quality control process for the project.

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DearMs Roberts,
(can we acknowledge her email or thank her?)
(I'm writing)In regards to the new quality control process implementation dateline.

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Dear Ms. Roberts,

(I - we need the pronoun)Hope you are doing well.

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We would like to inform you that,  the implementation is unable to complete by Monday. We estimate it will be delayed within 10 days due to technology issues.

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Thank you for your trust on having us to help you on the implementation of the Quality Control Process.

Unfortunately, I am(writing?) to inform you that due to certain technology issues, the implementation will be delayed by 10 days.

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Dear Ms. Roberts,

Thank you for your email, we are pleased to inform you that we have accept the commission of the new quality control process from your side.

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Unfortunately, due to technological issues currently being experienced by us, we are unable to meet the dateline of next Monday that you have set upon us.

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We are in the midst of rectifying the issue. We will update you the latest timeline as soon as possible.

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First and foremost, I would like to apologize  as the implementation of the new quality control process for the project is expected to be delayed from the required deadline of next Monday due to technological issues.

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The project delivery will, unfortunately, be delayed by approximately 10 days to complete. We are doing our best to rectify the situation as soon as possible as to not disrupt your company's ongoing operation. Next, we would like to suggest a new dateline of the implementation which is in the next 2 weeks.

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Next, we would like to suggest a new deadline of the implementation which is in the next 2 weeks.

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Plus, due to the extension period, maybe we could discuss more on this probably on the requirement. Please advise on the date and time.

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If you have any questions, do not hesitate to contact us at 03-30020000.

thank you and best regards,

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Sorry for the inconvenience caused.
Thank you for your cooperation.

Best regards,
Nooraizah, Faseha, Liyana

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If you have any enquiries, please do not hesitate to contact my email or number 03-30002000.

Thank you & Stay Safe.

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Thank you & Stay Safe.

Regards,
Alif/Athifah/Fatin