# data[].attributes.body
Managers confront a decision requirement in the form of either a problem or an opportunity. A problem occurs when organizational accomplishment is less than established goals. Some aspect of performance is unsatisfactory.

Awareness of a problem or opportunity is the first step in the decision sequence and requires surveillance of the internal and external environment for issues that merit executive attention.

Some information comes from periodic financial reports, performance reports, and other sources that are designed to discover problems before they become too serious. Managers also take advantage of informal sources. They talk to other managers, gather opinions on how things are going, and seek advice on which problems should be tackled or which opportunities embraced.

# data[].attributes.body
Diagnosis is the step in the decision-making process in which managers analyze underlying causal factors associated with the decision situation.

Kepner and Tregoe, who conducted extensive studies of manager decision making, recommend that managers ask a series of questions to specify underlying causes, including the following:

▪  What is the state of disequilibrium affecting us?

▪  When did it occur?

▪  Where did it occur?

▪  How did it occur?

▪  To whom did it occur?

▪  What is the urgency of the problem?

▪  What is the interconnectedness of events?

▪  What result came from which activity?

# data[].attributes.body
In the evaluation stage of the decision process, decision makers gather information that tells them how well the decision was implemented and whether it was effective in achieving its goals. Feedback is important because decision making is a continuous, never-ending process.

# data[].attributes.body
The directive style
The analytical style
The conceptual style
The behavioral style-is often the style adopted by managers having a deep concern for others as individuals. Managers using this style like to talk to people one-on-one and understand their feelings about the problem and the effect of a given decision on them. People with a behavioral style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

# data[].attributes.body
The manager tries to select the choice with the least amount of risk and uncertainty. Because some risk is inherent for most non-programmed decisions, managers try to gauge prospects for success. They might rely on their intuition and experience to estimate whether a given course of action is likely to succeed. Basing choices on overall goals and values can also effectively guide managers’ selection of alternatives.

# data[].attributes.attachment_link.title
The secret to giving great feedback | The Way We Work, a TED series

# data[].attributes.headline
Write down your plans about how you want to solve the issue

# data[].attributes.subject
Write down your plans about how you want to solve the issue