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I learned more about the actual scenarios that people encounter in the clinic that I would have never have though I might experience. And also the different methods of responding depending on the type of situation

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Passively ignoring comments is not the best approach to handling inappropriate behavior from patients

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While you might be uncomfortable, it is important to acknowledge the behavior so that it is not repeated.

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Passively approaching situations since at these can lead it no solution. Having a plan of how to approach these situations can allow you to smoothly manage the situation.

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No matter what, do not date patients. It might be tempting, but keeping that professional relationship and boundaries allows us to do the care and personal treatments as physical therapist and allows us to be respected in society if we all keep our relationships with our patients professional.

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Even though you might just want to ignore it, this would be enabling the behavior. It is best to address inappropriate behavior head on to ensure the patient understand this is wrong.

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I learned that it’s best to directly address the situation instead of trying to avoid it. Direct communication with the patient is the best way to facilitate a change in the behavior.

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I thought it was nice to have a safe space to be able to have these conversations and get the giggles out before we encounter it in the clinic.

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I appreciate learning strategies for how to address these in appropriate behaviors and it was nice to see it in real action.

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Learning there are multiple different ways to approach inappropriate situations/comments. In the moment, things will happen so fast, and by practicing these things it will flow better. It is important to maintain professionalism as a therapist and as a relationship with your patients.

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How to remain professional and stern but without being mean in order to maintain the professional-patient relationship

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Practicing these scenarios will be beneficial to our transition into a clinic

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I learned that it’s better to address things quickly and directly.

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Different assertive approaches on how to respond to inappropriate patient sexual behaviors.

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Do not allow it to gain any traction and eliminate the issue immediately.

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There are multiple approaches to handling situations like this. If one strategy does not work, it’s important to work through other strategies and not ignore the situation.

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Be bold and don’t take the passive road

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I learned that it is important to establish and maintain a professional relationship with patients.

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Make sure to address the issue instead of just hoping it stops with time.

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I learn the different ways that you can address uncomfortable situations and the importance of taking a more assertive approach instead of ignoring the situation

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Being very specific with inappropriate interactions and experiences with patients.

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Addressing the first time the incident occurs is important, but making sure the behavior stops through the use of the strategies we learned today is critical, too.

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even when you may feel uncomfortable and want to avoid and brush off the comment or action, it’s important you set a boundary and express your discomfort

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Was a great Friday lesson. Hank is a great actor!

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Important to repeat desired outcome from patient

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Be as objective as possible when documenting. Use quotes as much as possible to limit the emotion and ambiguity in the documentation. Also just being direct and assertive with patients when dealing with these situations.

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This is a topic that is swept under the rug often. It was important to learn how to address each scenario and gain experience in responding to the situation.

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It will most likely not be effective to ignore a behavior or laugh it off. It is important to be stern with your thoughts towards the situation so that the patient clearly understands that they need to stop.

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It is typically best to address an issue, even if you feel it may not need to be addressed. Make sure to document this so you have something to look back on

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No matter the age, you should always say something if it someone or their comment is inappropriate

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I got a lot of practice and feedback on what good objective documentation looks like.

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The incident may be uncomfortable, but when handled professionally, both the provider and patient can move on and continue through treatment smoothly.

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Most of my experience in PT is peds, so I found it unique to learn about the variety of inappropriate conversation/actions that are present in the field. Very eye opening, and grateful to learn how to respond to a wide variety of situations!

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The layout of 3 different options of responses is a helpful way to alleviate tension in an uncomfortable situation

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It’s important to not brush off comments and situations without addressing them because you never know if they will escalate and protecting yourself and your boundaries is very important to do as physical therapist.

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Don’t ignore inappropriate behavior. Address it right away to maintain professionalism

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Its important to address it. Passivity doesn't solve the problem.

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Its important to address it. Passivity doesn't solve the problem.

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There is a very serious line as a physical therapist and patient. The line should not be crossed and you should state the clear intention/ feelings about a situation even if you are uncomfortable

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Make sure your documentation is objective and in depth when describing inappropriate behaviors.

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I learned that their are different strategies that I can utilize in these situations. I didn't think about needing multiple ways to handle comments and instances that may be inappropriate

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If telling them to stop doesn’t work, then you can give a negative consequences for example

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Inappropriate comments will not stop if you just ignore the behavior. It’s important to establish professional boundaries and be assertive to combat the behavior.

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How to formulate a response to inappropriate comments when it may be more difficult in the moment

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You can’t passively ignore some comments that are made. You have to redirect the patient to let them know what the boundaries are 

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You can’t passively ignore some comments that are made. You have to redirect the patient to let them know what the boundaries are 

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Thinking of new ways to enforce boundaries that are effective. Thinking about how the situation could go differently in different settings

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Challenging to keep it together role-playing with peers. It’s hard to remember the words in the moment.