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Monday. Today is my first day of working. I feels so excited and nervous at the same time. My working hour start at 3 pm and will end at 10 pm. We have five staffs for managing the progress and five staffs for managing the operation. Today is not a busy day so I just exposed by Miss Syiera my supervisor about how other staffs work, when and what time is the pick hour, and how to handle various situation. We also get to know each other so we can work as a team. In a conclusion, today is all about the introduction of working in the IS (Ilmu Studio) Education Network Sdn Bhd.

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Tuesday. My second day of working. As usual, my working hour start at 3 pm until 10 pm. It is my weekday working hour. Today, I start by helping my work mates with the teacher learning materials. For example like sorting, managing, and classify the learning materials. My task for today makes me get to know on how to manage the materials to make sure it follow the demands from teacher and I need to start to remember almost 53 teachers name in the IS Education Network Sdn Bhd. In a conclusion, today I learned about how important it is to manage materials in the company so the operation progress can runs smoothly.

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Wednesday. Third day of working. Today I learnt on how to make sure the tools is enough and complete. One of my work mate, Ainul helps me by showing me the needs of the operation. For example, A4 papers, whiteboard inks, bullet, staplers and more. So my task for today is listing all tools that are needed and buy them. I just knew that IS Education Network Sdn Bhd has linked with stationery shop and A4 paper supplier to make sure the company always get high quality tools with affordable price. By that, it helps the company to make sure the operation is keeps going and reduce cost of buying. In a conclusion, I learnt that a company should have a good relationship with the suppliers because it can give big impact to the operation of the company.

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Friday. Forth day of working. I'm still in my learning process. As usual I will helps my work mates with the learning materials and going out to buy needed stuff for the operation. The new thing that I learn today is on how to work with machine. I has to learn on how to handle and operate the photostat machine. The photostat machine is huge for heavy work purpose like when teacher needs 400 sets of 30 pages learning materials. At the beginning, to master the machine is not easy and quiet confusing. Everything must be set manually and if set wrong then the output will also be wrong but thanks to my work mate Syaima and Aliyah for helping me. In a conclusion, today I learnt that a company must implied machine in order to produces high quantity of outputs and the worker also need to learn on how to set the machine so the output will be exact as required standard.

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Saturday. Fifth day of working. Today, I get a chance to meet one of the famous teacher in IS Education Network Sdn Bhd; Sir Ven. Sir Ven are teaching Mathematics and Additional Mathematics for secondary school students. Sir Ven is also a share partner of the company. For the report purpose, I get a chance to interview Sir Ven to get his perception about the SWOT Analysis for the company. The interview session last for 5 minutes. After the interview session I gets to know that the reason why IS Education Network Sdn Bhd are famous among students is because the main focus of the company is to serve the students which is their customers with high quality services.

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Sunday. Sixth day of working. I learnt something interesting today. Operate the system. IS Education Network Sdn Bhd is a good company that implied technology in their operation. The company is using system for many purpose starting from the beginning until to the end of the day operation. The examples of the purpose are registration, payment, billing, recording, collecting data, reports, and more. It is really interesting to learn on how the system works. In a conclusion, implied technology in the operation of the company is really recommended as it give a huge good benefits to the company.

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Monday. Seventh day of working. Today the learning process with the system are continue. As for today, I learnt on how to create a form and to collect data. For example, registration. The system are built excellently because it is very detailed and accurate. I learnt on how to insert the data from the registered student data to the system. The primary key of the student is the student ID number that will be given on the card. This help the operation to be smooth and can be linked with other purpose. In a conclusion, I learnt that an excellent system start from an accurate data input.

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Friday. Tenth day of working. Lesson continuing. I had learnt on how to work with machine and system so today I'm going to learn on how to communicates with customer. Promoting and attracting the parent of the student is really important to make sure they understands and be clear about the service. First, I must get to know and memorizing the details each level of the service to make sure that I can explains smoothly to the customer. At the beginning, I did some mistakes because can not answer the question when the customer is not understand and when they want more clarification about the service. But after several times I managed to give my best. In a conclusion, I learnt that it is so crucial to attract and gain interest from the customer to make them interested with company's service.

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Tuesday. Eighth day of working. Today I will continue to learn about the system on how the payment will be processed. This time the learning process is quiet complicated because it must be set manually and by referring the demands of the service from the customers. The service that IS Education Network Sdn Bhd provided is same; education service but each of the level is different. Even though the price for each level of service already set up but I still need to set manually because there is different form of service. Which is either under package or single demand. I need to be more precaution because it could effect the money transactions in the system and it all will be recorded. In a conclusion, I gains input that a good system is a system that can saved operation works.

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Wednesday. Ninth day of working. Today I got a chance to meet the head of IS Education Network Sdn Bhd; Mr Arin. Mr Arin is the CEO of the company and also one of the teacher in the Ilmu Studio. He teach student in Account Subject. For the report purpose, I manage to has an interview session with Mr Arin to collect information about the company. As an entrepreneur, Mr Arin is such an inspiration because he had tons of experience in business. He is not only tells me about the history of the company and his journey but he also give me some advice on how to overcome any problems especially in business. The interview session done after almost 15 minutes. In a conclusion, to be success and to be on the top we need to learn. Learning while in the progress and learnt from the experience. It is never been easy to success but never giving up.

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Saturday. Eleventh day of working. It already after 10 days of working and I managed to be comfortable with the working environment because I getting more understand about the company. As usual I still do the same task like managing learning materials, photostatting the learning materials, promoting the service, and deal with system for registration and payment. The surprise is happen an hour before the closing time. I has to learn on how to close the account for today. To be honest it quiet heavy duty for me because I'm still can't manage to get to know perfectly on how to close the account. But in the term of learning I challenge myself to give a try for this task. By the help of Aliyah I managed to complete the task even though I took times to finish it and also I did several mistakes. In a conclusion, nothing is easy to be good on it. You must keeps on learning and never be scared to try. It is all about experience.

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Sunday. The last day of working. After two weeks of learning in the IS Education Network Sdn Bhd I believed that I has gains tons of knowledge and experience in this company. Start from an empty glass and now I had filled with something. For my last day of working, I still works a usual as before. I'm also believe that I managed to be used to the tasks, getting used with work team environment and how to deal with customers. Praise to Allah. On my last day of working I managed to give the last best as I can. Thank you IS Education Network Sdn Bhd and the staffs. You guys helped me a lots.

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Youtube link:
https://www.youtube.com/watch?v=6gHz9Bdc7tk&feature=youtu.be