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Blue- Working and Active

Green- Working and Idle

Orange?- Not working

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Check the DisplayPort cable and just unplug and plug back in

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Long term Sub access to google classroom

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Long term Sub access to google classroom

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Sub is given an email that can be connected to google classroom

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Teacher has wrong evaluator in Eduphoria

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Teacher has wrong evaluator in Eduphoria

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Each principal will need to go to Eduphoria and update all staff members that they evaluate.

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Students' internet rights need to be updated. 

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Students' internet rights need to be updated. 

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Parents need to go in to

Abileneisd.org

Select Grades

Select Parent Access

Register or Log In

Update Internet Rights

OR Students need to tell parents to contact the computer operator to allow them to change the permissions for their internet rights.

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Teacher does not have rights to attendance and/or gradebook

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Teacher does not have rights to attendance and/or gradebook

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Contact PEIMS office at AD building (Gina Odom and Roxanne Sattiewhite)

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1. Dial the first number and get connected to Person A.

2. Once you are connected to Person A, find the soft key (on the screen) that says “Conf.”

3. When you click “Conf”, Person A is now on hold, and you can begin dialing the number for Person B.

4. Once Person B picks up, you will click the soft key (on the screen) that says “Conf” and that will connect everyone.

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Where do parents go to update technology rights?

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Where do parents go to update technology rights?

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Online through the TEAMS Parent Portal: https://teams.abileneisd.org/selfserve/EntryPointHomeAction.do?parent=true

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Grade Changes after grades were Finalized

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Grade Changes after grades were Finalized

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The teacher on record needs to email Computer Operator with the student name, ID, new average and for what course.

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Contact the Campus Webmaster or the Digital Media Communication Specialist (Charles Caddell)

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Teacher or Admin needs to be added in as an instructor for someone else’s Google Classroom

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Teacher or Admin needs to be added in as an instructor for someone else’s Google Classroom

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1. Teacher on Record needs to go in and add the other teacher

2. If the Teacher on Record is without reach (only in rare circumstances) contact Senior Systems Infrastructure Specialist (Ryan Lomax).

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If it is an individual teacher, have them put in a TSR. If it is something campus-wide, contact the Principal’s Secretary and they will contact the Network and IP Telephone Specialist (Matthew Mahler).The Network and IP Telephone Specialist has a “master list” and then teachers organized under each bell.

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If the connecting sections are not working properly, contact PEIMS Director (Gina Odom).

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B.O.Y. Frontline Maintain Teacher Gradebook Category has wrong percentages for Classwork/Assessment

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B.O.Y. Frontline Maintain Teacher Gradebook Category has wrong percentages for Classwork/Assessment

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Contact Campus IC/IS to fix

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B.O. Y. Frontline Maintain Teacher Gradebook Category does not have gradebook categories

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B.O. Y. Frontline Maintain Teacher Gradebook Category does not have gradebook categories

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Contact Campus IC/IS to fix

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Any teacher new will need to request their new extension through the Principal’s Secretary. Include the following: New Teacher’s Name, Room Number, MAC # on the back of the phone, Name and extension that is currently on the phone.

Note: The phones will move with the teacher as long as it is on the same campus. If they move rooms, they need to make sure a phone is left in every room.

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If a student took off the ID tag and you do not know what cart it belongs to.  Press alt+v on the log in screen and the Asset ID will display in the top right corner.

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Don't forget about the new people to campus or pawn them off on someone in their grade level to take the time to teach them.

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Don't forget about the new people to campus or pawn them off on someone in their grade level to take the time to teach them.

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Ensure all training documents are available and organized in the tech classroom so the teachers know to look there first (head-off some of the questions)

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Ensure all training documents are available and organized in the tech classroom so the teachers know to look there first (head-off some of the questions)

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Schedule your trainings as soon as possible so you don't forget when you're busy!

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Schedule your trainings as soon as possible so you don't forget when you're busy!

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You can email me anytime. I'll get to you as soon as I can.

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Stay on top of your trainings!

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Provide snacks!!!!!

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If the iPad isn't working, make sure the device is connected to the internet.

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If the iPad isn't working, make sure the device is connected to the internet.

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Pen is not recognized on the old promethian boards, you have to restart before you calibrate

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Pen is not recognized on the old promethian boards, you have to restart before you calibrate

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Grades must have dates within the grading period

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JUST CALL BRANDON X2666

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When the keyboard is frozen, just shut the lid and reopen!

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New students have to be setup with a password prior to use.

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Leave it open and let the battery die.

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Previous student making themself admin on chromebook

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jiggle the wires, turn everything off and back on, switch display to duplicate

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Check to ensure it is plugged into the T01 Computer.

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Changing the wifi EAP to PEAP!!

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If teams is down, it will be posted on the Intranet page.