# data[].attributes.body
3 June 2019
its time to say goodbye!

- Yeay the day i've been waiting for a long time. Its my last day guys!
- Nothing much different, it just i appreciate every single thing happened during my journey in mcdonalds.
-Frankly speaking, ive cried a lot since the day 1.
- alhamdulillah, i managed to overcome all this before graduating on October! I cant wait!

# data[].attributes.body
2 June 2019
- Off day

# data[].attributes.body
1 June 2019
-work at 8am
- teach the casual crew how to take order.
- i also teach them how to stock up and what to do before punch out.

# data[].attributes.body
31 May 2019
-work at 10am
-since the casual crew already start their work, we need to teach them from the beginning. Around 5 new casual crew work in the morning shift.

# data[].attributes.body
30 May 2019
- work at 10am
- being at the front counter and sometimes clear the lobby.

# data[].attributes.body
29 May 2019
-work at 11am
-half day im in the kitchen and another half im at the front counter.
-its quite challenging sometimes because after you confront with the customer, you need to go back at the kitchen and continue grill or fry.
- really tiring yet satisfying

# data[].attributes.body
28 May 2019
- Work at 12pm
- as usual, i being assigned as runner.
- staying at drink drawer station and fries station at the same time.

# data[].attributes.body
27 May 2019
- work at 12pm
- as i arrived, i got task to clean the drink drawer station.
- after that, i stock up the equipment.
- next, i continue do my work at the front counter.

# data[].attributes.body
26 May 2019
- work at 8am
- Today i back up the crew at the kitchen since there is only one crew available.
- so while waiting abang sham to cook the MCD fried chicken,

# data[].attributes.body
25 May 2019
- Work at 9am
- While waitig for other crew, i handle at the front counter alone. fry the hashbrown, brew coffee also pack the product.

# data[].attributes.body
24 May 2019
-work at 10 am
- Being assigned at the kitchen for today.
- Become an assembler also handle the vats and grill station.

# data[].attributes.body
23 May 2019
- work at 12pm
- help the kitchen crew at the vats station and grill.
- continue at the front counter and do my work at drink drawer station.

# data[].attributes.body
22 May 2019
-work at 12pm
- i need to backup the crew at the kitchen for a while before continue at the front counter.

# data[].attributes.body
21 May 2019
- off day

# data[].attributes.body
20 May 2019
- work at 11am
- unfortunately at 12pm I feel unwell. Then I decided to go to the nearest clinic before the doctor gave me mc for one day.

# data[].attributes.body
19 May 2019
- work at 10am
- clear the lobby before become runner.
- since today is Sunday, so the customer start walk in during the lunch hour.

# data[].attributes.body
18 May 2019
- work at 12pm
- at lunch hour the customer start que and not too much if I say most of the customer are Muslim.
- since mcd Section18 don't have drive thru, the customer just walk in to the restaurant.

# data[].attributes.body
17 May 2019
- work at 10am
- being assigned at the front counter for the whole day
- sometimes I will stock up the fries if we don't have many customer.

# data[].attributes.body
16 May 2019
- work at 12pm
- as usual I assigned as a runner first before open counter.
- day by day I become more confident to talk with the customer and sometimes I just can't believe that I can take order like others since on my very first expectation, this gonna be so hard.

# data[].attributes.body
15 May 2019
Off day

# data[].attributes.body
14 May 2019
- work at 10am
- clear all the table at the lobby while waiting for Sarah, the one who responsible to monitor the lobby.
- Replace one of the crew at the kitchen for half an hour. Vats and Grill. Also assembler.

# data[].attributes.body
13 May 2019
- work at 10am
- the whole day I'm at the front counter

# data[].attributes.body
12 May 2019
- work at 8am
- as I punch in, I'll make sure all the equipment such as cup,lid, tissue and other things completed. After that Ill CAYG for a while.

# data[].attributes.body
11 May 2019
- work at 9am
- I was assigned at the front counter until 3pm before backup kitchen crew while waiting for the next crew to punch in.
- as usual, I will stock up before going back home.

# data[].attributes.body
10 May 2019
- work at 10am
- there's nothing much different from previous day.
- usually non Muslim customer will having lunch at 1pm until 2.30pm.

# data[].attributes.body
9 May 2019
- work at 12pm
- CAYG at the back. Clean the back floor.
- at 6pm the customer started que and some of them already sit at the lobby.

# data[].attributes.body
8 May 2019
- work at 12pm
- most of the customer walk in to the mcd just to buy porridge. Maybe for the kids.
- there is also misunderstanding situation which is the customer want to having the food in the restaurant with her kids. Some of parents or even school students did not worry about the notice.

# data[].attributes.body
7 May 2019
- off day

# data[].attributes.body
6 May 2019
- work at 11am
- Ramadhan begins. From my expectations, they will no customer in the morning but I was slightly wrong because most of the customer came to mcd are Muslim. I was didn't expect this situation happened here since this is my very first time working on Ramadhan.
- most of our time we did CAYG.

# data[].attributes.body
5 May 2019
- work at 12pm
- need to backup kitchen since one they don't have enough crew. And there is only 2 crew available at the front counter.
- it's not an excuse for us since we're mentally and physically prepared for this kind of situation.

# data[].attributes.body
4 May 2019
- work at 12pm
- yes as usual on weekend, I need to get prepare seeing the customer que until the door. It's become a common situation especially on weekend.
- since,Ramadhan is coming soon, the customer started shopping for preparation for Hari Raya.

# data[].attributes.body
3 May 2019
- work at 10am
- clean the lobby first before runner
- if there is no many customer then I'll help the crew at mds to pack the product.

# data[].attributes.body
2 May 2019
- Work at 12pm
- for this month, i only assigned at front counter and runner.
- just in case, the kitchen crew had problem, then I'll replace.

# data[].attributes.body
1 May 2019
Happy labor day!
- off day!

# data[].attributes.body
30 April 2019
- I work at 4pm
- At the end of month, normally the customer is non stop especially during lunch hour and at night.
- we as a crew already informed with this situation and take it as a challenge for ourselves

# data[].attributes.body
29 April 2019
- as usual I work at the front counter handling the counter.
- day by day, I know how to control the emotion and situation every time  I'm facing the 'weird' customer.
For example, the customer want small porridge but we only have medium one. He started raising his voice and asking to change the bowl. Fyi, we only have 2 crew at the kitchen on that day. Somehow I feel like the using of customer is always right should be destroyed.

# data[].attributes.body
28 April 2019
- I work at 12pm
- today we have sufficient crew and I just only backup the cashier if they want to go for break.
- the Ronald came at 2.30pm.

# data[].attributes.body
27 April 2019
- I work at 11am
- I runner on that day. As usual weekend will be more customers.
- do some preparation also before Ronald come tomorrow.

# data[].attributes.body
26 April 2019
As usual i open counter.
- usually before going back, if there were many crew on that day, we will divide who's going to do the CAYG or who wanna stock up. So I decided to stock up all the item.

# data[].attributes.body
25 April 2019
Off day

# data[].attributes.body
22,23,24 April 2019
- I start working at 10am
- open counter and monitor lobby for a while
- as usual, stock up and CAYG first!

# data[].attributes.body
21 April 2019
- start working at 10am until 6am
- I need to open counter today.
- as usual do CAYG before going home and stock up.

# data[].attributes.body
20 April 2019
Off day

# data[].attributes.body
19 April 2019
- Last for this week I work on midnight shift.
- I learn how to clean the mccafe machine since I never learn it before. It's already clog since it took quite long that machine didn't been clean.

# data[].attributes.body
18 April 2019
- I start my work at 11pm (midnight)
- Do the CCI as usual and clean the front counter part.

# data[].attributes.body
17 April 2018
- yes again I'm on midnight shift.
- today's task is to clean the fries storage. I clean and wash every single equipment until clean.
- it took around 30 minutes since I did it alone but yes I did it!

# data[].attributes.body
16 April 2019
- again I'm on midnight shift.
- the difference today is before I go to work, I went to food handling safety class at McDonald's Section 3 first for 4 hours before I continue my work.
- during the class, all the crew have been exposed on how to handle the food, what we need to do before and after. About the temperature, the arrangement of the food in the refrigerator, how seconds you need to wash your hands and many more.

# data[].attributes.body
15 April 2019
- my duty on midnight at 11pm
- as I arrived I need to do CCI, clean all the equipment at the front. Usually there will be one crew on counter and one at the kitchen.
- the crew teach me one by one what should I do before they leaving.
- somehow Im panicked when many cutomer come in because I need to do everything alone but I manage to handle it properly

# data[].attributes.body
14 April 2019
- start working at 1am
- Open counter on today
- usually on weekend there will be many customers and everyone need to work harder from the weekdays

# data[].attributes.body
13 April 2019
- start working at 5pm
- as usual be a runner.Prepare the product.
- back up counter too.
- return home at 1 am

# data[].attributes.body
11 April 2019
Off day

# data[].attributes.body
12 April 2019
- Im working on midnight shift.
- start working at 11pm until 7am
- I handle the counter part
- it's quite challenging since there were only 3 crew on midnight include the manager but it still under control

# data[].attributes.body
10 April 2019
- I begin my work at 10am
- today,my supervisor ,Madam Maizana came to mcd section 18 for a visit. Madam meet my manager, Kak Noni to discuss a few things, basically more to know how I'm doing here, how about my attitude and others.
- before madam came, my previous RGM, kak Fuzirah, write the feedback to be given to my lecturer.
- Everything goes well even though madam just came around 20 minutes.  thanks for visiting madam💓

# data[].attributes.body
9 April 2019
- work begin at 12pm
- handle the front counter and open counter
- there's nothing issue since the crew is sufficient on that day

# data[].attributes.body
8 April 2019
- started my work at 9am
- runner for today
- everything goes well as usual
- return home at 5pm

# data[].attributes.body
7 April 2019
Finally im back after given rest by the doctor for almost a week. Alhamdulillah I'm getting better and ready to start my work.
- start working at 6pm until 2am
- I become runner and help cleaning the lobby at the midnight.
- due to insufficient crew at that time, I open counter as well.
- punch out at 2.05 am right after stock up and CAYG.

# data[].attributes.body
2-6 April 2019
At 9am, there were around 10 specialists come to check my condition. Big chances I'm free from appendix since my right abdomen feeling better now in the morning. After get 2 bags of watr drips, the doctor discharged me. They advised me to control the food taking, do not eat fast food frequently. Eat on time. And be careful with what I'm eating. And I got 6 days mc.

# data[].attributes.body
1 April 2019
Again, I'm having stomach ache and this time I went to klinik kesihatan. After that the doctor ask me to do blood test and urine test. According to the doctor, I suspected appendix and need to refer to the hospital. I went to the hospital Shah alam by ambulance. After that, the doctor admit me to the hospital.

# data[].attributes.body
31 March 2019
- start working at 11am until 7.30pm
- I open the counter.
- the customer is full since it is weekend.
- I need to wait for another crew before going home even my working hours is over. Need to back up the counter.

# data[].attributes.body
30 March 2019
I went to another clinic since my condition is still not well and got another day mc

# data[].attributes.body
29 March 2019
- start working at 12 am
- I clean the lobby upstairs
- out of sudden, stomachache attacked me and I immediately ask from the manager to go to the nearest clinic.
- according to the doctor, I'm having food poisoning and got mc for one day.

# data[].attributes.body
28 March 2019
- start working at 3pm until 11pm
- open counter.
- since the que is too long, 2 counter were opened.
- most of them take away the food.
- since every Thursday the toys of happy meal changes, most of the customer are buying the happy meal set.

# data[].attributes.body
27 March 2019
- start working at 12pm until 8pm
- as usual my duty is at the kitchen. Be an assembler, monitor the vats station and sometimes grill station.
- the customer is non stop, so we need to ask favor from the crew at the front to help us since the crew at the kitchen only have me and amirun.
- this situation continue after maghrib too. This happens because of most of them get their pay on that day.

# data[].attributes.body
26 March 2019
- Off day

# data[].attributes.body
25 March 2019
- For the first time I work on night shift ( 11pm until 7am)
- For me, even the customer is not as much as the day, we still need to stock up, cleaning and do others stuff
- We need know how to accurate how much fries we need to prepare so there will no waste.
- At 4, the menu start to change to the breakfast menu.
- Waiting for the customers and next crew before going back home.

# data[].attributes.body
24 March 2019
Off day 😴

# data[].attributes.body
23 March 2019
- start working at 8pm until 4am
- I do the vaccine. Which mean you need to wash and drain all the equipment start from 11pm until finish.
- after wash everything at 2am, I continue wash the dirty towel clothes. Then continue work at the lobby until finished.

# data[].attributes.body
22 March 2019
- I work at 4pm until 12am
- for the first 4 hours ,my duty was in the kitchen.
- the next 4 hours, I open counter at the front.
- It's quite challenging when you need to be at the front after finished the job at the kitchen.

# data[].attributes.body
21 March 2019
- Work at 12am until 8pm
- as usual, my duty is at the kitchen. So far, I've been trying fry the fried chicken, be at vats station, grill station and assembler.
- as for me, I think when the crew is sufficient, all the work become smooth.

# data[].attributes.body
20 March 2019
- Working start at 4pm until 12am
- work as an assembler
- As usual, we need to do from A to Z if the crew busy.
- but if I'm too clumsy at that time, ill calling the crew at the front to help me settle it.

# data[].attributes.body
19 March 2019
- Start working at 5pm until 1am
- duty at front counter before moving to the lobby
- clean all the table and chairs
- wipe the table
- mop the floor

# data[].attributes.body
18 March 2019
- I start work at 6pm until 2am
- my duty is at the front counter. I open my counter.
- From day by day I learn new things. Today, I know how to receive order from the mcd application ( redeem)

# data[].attributes.body
17 March 2019
- My work start at 10am
- The whole day I'm at the kitchen. Normally on Sunday we lack of crew so I need to be an assembler the whole day. If the order come on too much, there will be other crew will help
- Normally Ill do mistakes by confusing the regular fried chicken and spicy fried chicken especially the order come in 3 to 4 different order at the same time.

# data[].attributes.body
16 March 2019
- I work at 12am and return at 8pm.
- I've been placed at the kitchen again
- as usual, stock up first when arrived
- then start the work as usual.
- since the crazy hour promotion end on 31st March, the crew will be very busy start from 3pm.

# data[].attributes.body
15 March 2019
- start working at 1 pm.
- I fully handle the vats station and sometimes help the assembler as well.
- During the crazy hour, we need to do it fast since the order is non stop coming.
- once the crazy hour is done at 6pm, we need to prepare for the walk in customer.

# data[].attributes.body
14 March 2019
- I start my work at 5pm until 1am
- the whole day Mcd blackout at the certain area.
- However we still doing our work as usual.
- I worked as runner today.
- even though it's blackout, the customer still full.

# data[].attributes.body
13 March 2019
- Today I went to orientation at Mcd Section 3
- I already be there at 9.40 am
- I went with one of the crew from my store
- I meet many crew there from different stores such as section 13, Danau, Kota Kemuning, Pkns and others
- Our speaker is my restaurant general manager, Kak Fuzirah and people manager from Kk.
- we've been exposed on important thing such as salary, rules, history, attendance, hygiene and many more.
- end at 12pm and we directly go back to our stores to continue our work.
- I continue my work at the kitchen until 6pm.

# data[].attributes.body
12 March 2019
Off day 🎉

# data[].attributes.body
11 March 2019
- today I work at the kitchen. Worked as assembler. But at the same time, I go to vats station.
- normally, auntie will do the grill part. She will do the grill and I will go to vats station.
- while waiting for the order, I stock up the buns, the patties,nugget and so on..

# data[].attributes.body
10 March 2019
- Start working at 10am
- on duty as assembler
- once the order show up on the screen, we need to do it. If burger, start to put the bun.
- if fried chicken, start pick the box to put it
- fastly press the serve button once received the order

# data[].attributes.body
9 March 2019
- today my duty is as runner
- start from doing the drink order
- prepare the fries
- collect the burger
- need to be fast and control the kvs (timer)

# data[].attributes.body
- start working at 12pm
- control the vats station
- be alert when the assembler crew say sustain, recovery or danger
- when one slot is finished, they will calling deluxe sustain.
- be alert too with the remaining amount of the pies.

# data[].attributes.body
7 March 2019
Off day 💃🏻

# data[].attributes.body
6 March 2019
- start working at 3pm
- open counter
- already have my own id
- greet customer, ask them either want to having here / take away, what they want to have
- quite clumsy since that was my first time
- CAYG at 10.30pm

# data[].attributes.body
5 March 2019
- start working at 9am
- learn to do breakfast menu slowly
- be at vats station sometimes
- pack the chocolate , rendang and apple pies
- help the crew to do the order (burger making)
- CAYG at 4.30 pm

# data[].attributes.body
4 March 2019
- start working at 12.30 pm
- still work in the kitchen
- pack the porridge
- do the order as well (burger making)
- CAYG at 8 pm

# data[].attributes.body
3 March 2019
- Start working at 9am
- work in kitchen and for a moment try do the work at vats station
- fry deluxe, pies and mcchicken patties
- CAYG , cleaning / stock up product at 4.30 pm

# data[].attributes.body
2 March 2019
Off day 💃🏻

# data[].attributes.body
1 March 2019
My duty is on the kitchen. Today is my first time packing the porridge. We have 2 bowls, small and medium. After put the porridge, put the chicken slice and little bit it stocks into the bowl. Once done , keep it together with the fried chicken

# data[].attributes.body
28 February 2019
On the last day of this month, I still work at the front counter. Since it is end of the month, most of the customer get their salary and yes it’s full house. Seriously, the customer non stop and I only can sit during break hour and prayer. Exhauseted yet satisfied because I can manage to complete my task on that day.

# data[].attributes.body
27 February 2019
Today, I become a runner. Start from do the drink, put at the counter then prepare the fries while waiting for the burger to be done. Yes it challenge my physical and mentally as well. How to deal with customer too. The more customer you have, the more behavior of people you need to face 😇

# data[].attributes.body
26 February 2019
I started my work at 3pm. At the schedule, I need to be at front counter but since we don’t have so many customer, I stay at the kitchen until 8pm before continue my work at the front counter. In my opinion, working in f&b industry need to do everything fast. You must be energetic and alert. That’s what I have observed them during working. Once you handle at front counter, you need to know from the drinking making, fries and burger/chicken/porridge.

# data[].attributes.body
25 February 2019
Today is still learn in the kitchen. I don’t think so it’s a big deal to stand up for a long hours in the kitchen since we’re getting used to do this during the kitchen class but working and learning are two different thing. My nails gets injured since I stand up for 7 and half hours straight. Fuh 😪

# data[].attributes.body
24 February 2019
On Sunday, they lack the crew in the kitchen and I was placed at the kitchen. Even I still don’t know how to cook the patty, I still can help them do the burger, boxing the chicken and put the condiments into the porridge. And I started slowly know every single product. Just like at the drink drawer station, in the kitchen also have the screen to show the order.