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Article 2 - Read & Critique for Class on 10/15

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Article 2 - Read & Critique for Class on 10/15

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Article 2- 2014 - Radiation safety knowledge in India

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Article 1 - Read for Class on 10/15

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2018 - Bias in patient satisfaction surveys - a threat to measuring healthcare quality

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Article A - Read & Critique for Class on 10/1

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Article A - Read & Critique for Class on 10/1

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Article - 2014 - Patient Satisfaction with RAs

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Relating Patient Satisfaction to Waiting Time Perceptions and Expectations_ The Disconfirmation Paradigm

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Patient satisfaction and survey response in 717 hospital surveys in Switzerland_ a cross-sectional study

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The Impact of Communication Style on Patient Satisfaction

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Layken Gurwell

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Improving Communcation for Better Patient Care

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Electronic Kiosks for patient satisfaction survey in radiology

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Great Example of Article that includes specific patient satisfaction survey questions.

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1983 - Assessment of Patient Sastisfaction - Development and Refinement of a Service Evaluation Questionnaire

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Good example of a quantitative research design

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Article 3 - 2010 - Patients perception of quality of care in a radiology department - A medical-physical approach - a quantiative study

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Good example of a qualitative research design

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Article 2 - 2013 - Patient Satisfaction in Radiology - A Qualitative analysis of Written Complaints over a 10-year period

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Re-read second half of this article for class on 10/1.

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Article 1 - 2016 - Measuring and improving patient experience in radiology - a review article