# data[].attributes.body
18/8/2018
Saturday
(Siep day 10)

My shift for last day is on morning and evening. I start at 10am which is when I arrive at the pharmacy, I do cleaning first like sweeping floor and wiping the mirror. While Kak Ain and Kak Dilla set up the counter because customer already come. During free time, we put the price for new stock together. After that, we arrange it at the shelves because mostly the items at over the counter(OTC) already finish which is out of stock. Next, we do checklist stock for each item and medicine to inform Abang Wan what product he should order. It is because he is the purchaser for this pharmacy. I ask permission from them to go back home for a while at 3pm and I come back at 6pm for evening shift. Puan Sharifah be with me and Kak Dilla for tonight because today is my last day at there. I just help them to entertain customers for tonight because all the stock has been add and the shelves in neat condition. Till 10pm, Puan Sharifah do the closing sale while me and Kak Dilla cleaning the pharmacy such as throwing rubbish and switch off all the lights before going home.

# data[].attributes.body
17/8/2018
Friday
(Siep day 9)

For second last day, my shift still on morning which is start from 9.30am. Today, I, Abang Wan and Kak Dilla will work together for this morning. So as we enter the pharmacy, Abang Wan set up the counter while Kak Dilla cleaning the stor and I do the cleaning like sweep the floor and wipe the mirror. Then, Kak Dilla take over by moping the floor to make it more clean and shine. It is because customer usually like and praise when come to the pharmacy based on the surrounding. After that, I arrange the items at over the counter(OTC) and at the same time doing checklist stock. I also help them to entertain customer when many customers come at one time to make. Before going home, I also offer myself to help Kak Ain put the price for new stock and arrange it based on their types and departments. Finish with that, I ask permission to go back because time is already 3pm.

# data[].attributes.body
16/8/2018
Thursday
(Siep day 8)

Just few days left so Puan Sharifah ask me to continue my morning shift until the last day. Today, I work together in the morning with Abang Wan and Puan Sharifah. Usual routine when arrive the pharmacy, I sweep the floor and wipe the mirror while they set up the counter. It is important to ensure the pharmacy in clean and neat condition because this will give attraction to customers that come. Then, I arrange the items at over the counter(OTC) to make it look more nice. It is not just will easier the customer to get the items but it also will make their feel happy when coming to the pharmacy. Next, I help them to count the new stock that just arrived for today. It is to detect or identify any mistake order because it already happen for many time. So, we being more alert towards this thing. When time is already 2.30pm, Puan Sharifah told me to going back home and end my work for today.

# data[].attributes.body
15/8/2018
Wednesday
(Siep day 7)

For today, Puan Sharifah ask me to come work for morning shift because Abang Wan and Kak Ain will enter the evening shift. So it means we will work together and I start my work on 9.30am and end at 3pm. As usual, after arrive I do the cleaning first such as sweep the floor and wipe the mirror before the pharmacy start operating because we do not want the shop look messy and dirty. Then, I arrange the items on the shelves to look it more nice by customers. I also help Puan a Sharifah to entertain the customer while doing it. Next, during free time, Puan Sharifah ask me to join her make a deal with supplier to learn how to get the product that we want to sell. When time is already 3pm, Puan Sharifah ask me to going back home.

# data[].attributes.body
14/8/2018
Tuesday
(Siep day 6)

I start my work on 5pm which is for the evening shift because usually during night, the number of customer increase rather than morning. So, Kak Ain and Kak Dilla need helper to ensure all the customers being entertain nicely and equally. That’s why, when I arrive, I quickly help them to entertain customers and get them what they want. Then during free time, I go to over the counter(OTC) to arrange the items to make it more neat and easy to find by customer. I also add the stock for the item that already sold out at the shelves based on their types. When time is already 10pm, Kak Dilla and Kak Ain do the closing sale while I go to throw the rubbish and ensure the shop clean before we leave it.

# data[].attributes.body
13/8/2018
Monday
(Siep day 5)

Today my shift is on evening which is I will start my work at 5pm and end at 10pm. After arrive, as usual I will go to over the counter(OTC) to arrange the items and make it more nice. By that, customer also easy to find the item when they need it. Then after finish doing that, I help Kak Dilla to entertain the customers because Kak Ain is on leave for today so we being in a bit rush. During free time which is no customer, I and Kak Dilla put the price for new stock together. It is because there are many items that been sent by supplier for today so we have to check whether the item based on what we ordered or not. Then, I throw the rubbish before going back home while Puan Sharifah and Kak Ain do the closing together.

# data[].attributes.body
12/8/2018
Sunday
(Siep day 4)

Puan Sharifah ask me to come work for morning shift which is from 9.30am to 3pm because today Kak Ain is on leave so Abang Wan and Kak Dilla will come for the evening shift. So for this morning, I and Puan Sharifah work together and there are just both of us at the pharmacy. As usual, before the shop start operating, I must do the cleaning first like sweep floor and wipe the mirror. Then after finish it, I arrange the items at over the counter(OTC) to make it more neat and easy to take while checking the stock for each items. Next, while doing it I still help Puan Sharifah to entertain customers. During free time, I do a little bit of discussion with Puan Sharifah about the organisation. We talk about what is the improvement that we can do for the pharmacy to make it more known by people especially people at Parit Raja. When time is already 3pm, I ask permission Puan Sharifah to come back and end my duty for today.

# data[].attributes.body
10/8/2018
Friday
(Siep day 2)

My shift for today is on evening which is start from 5pm to 10pm. After arrive, I arrange the item on the shelves to while doing the checklist to identify which product that still have many stock and which product that already sold out. Then, I help Kak Ain and Kak Dilla to put the new stock that they already tag the price on it based on their types and departments. I also help them to entertain customer that come to the pharmacy by asking them what they want and looking for. On 9.50pm, Puan Sharifah and Kak Dilla do the closing for that day. I get to learn it by looking how they are doing. It is important to do the closing before close the shop to know sale for the whole day. While they doing it, I go to throw the rubbish to ensure that the shop is clean before close it.

# data[].attributes.body
11/8/2018
Saturday
(Siep day 3)

For today, I also come to work at 5pm. After arrive, I arrange items on the shelves to make it more neat. Then, I help the staff to entertain customer by asking what they are looking for and if the things is not related with medicine I will get it by myself but if it is related, I refer it to Kak Ain and Kak Dilla. During free time, Kak Dilla ask me to remember the items at over the counter to easier me to find it when customer ask for it. It is because usually the items there is the basic things and the most wanted by customer. Besides that, Kak Dilla also teach me each item based on their types and departments. She tell me about everything with more detail and specific. After that, I help them to entertain customer that come to the pharmacy. When time is already 10pm, they do closing by doing calculation at machine counter. By that, they know the total sale of the day.

# data[].attributes.body
9/8/2018
Thursday
(Siep day 1)

Today, I start my SIEP for my first day at Farmasi Sharifah Nur. Puan Sharifah, the owner of the pharmacy ask me to clean up the shop such as sweep floor and wipe the mirror before the shop start operating. After that, I have been asked to arrange items on the shelves. By doing that, I can know and remember the types of item and the departments. It will easier me when customer ask me about the items. Next, I also help Abang Wan, one of the staff to entertain customers. Puan Sharifah ask me to work from 9.30am to 2pm During lunch hours, Puan Sharifah give permission to me to go back home and ask me to come back at 5pm. So, I continue working from 5pm to 9.30pm. After I come back at the evening, I help Kak Ain and Kak Dilla to put the price for the new stock. Then after finish it, I arrange the items based on their types and department. I also learn the way to entertain customers from them.