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The UK's Eating Disorder Charity - Beat (beateatingdisorders.org.uk)

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Struggling with an eating disorder? Caring for someone who is? Beat is here to support you.

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10 Tips to help your child stay safe online

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10 Tips to help your child stay safe online

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Mind Website - Anxiety and panic attacks

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Mind Website - Anxiety and panic attacks

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Feeling anxious sometimes is normal. But if worried thoughts are disrupting your life, it can become a real problem. Our information explains anxiety issues, and where to get help.

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24/7

You can text us any time, day or night.

Confidential

Your messages with us are confidential and anonymous.

Free

It is free to text Shout from all major mobile networks in the UK.

Get involved

Donations doubled in the Big Give Christmas Challenge

Simply support Shout's Big Give campaign by midday on 5 December, and your donation will be doubled!

Can you help us hit our match funding target of £50,000 and support a further 5,000 people this winter?

Find out more

Get help

Ways to cope with upsetting events in the news

If you're feeling overwhelmed, anxious or sad about what's going on in the news, know that you're definitely not alone. Here are some actions we can take to help us cope better through times like this.

Find out more

I think Shout saved my life tonight... no one has ever made me feel so safe, listened to and understood

Shout texter

GET HELP

Online resources and support

However you're feeling right now, you don't have to face it alone. We're here to support you with your mental health.

Take a look at our resources, information and support, find further help or reach out to one of our volunteers.

Resources for you

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Shout - UK's 24/7 Crisis Text Service for Mental Health Support

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Shout 85258 is the UK's first 24/7 text service for anyone in crisis. Get free, confidential mental health support anytime, anywhere. Text 'SHOUT' to 85258.

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Text your school nurse | Health for teens | Shropshire

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School Nurses can support you by text around a range of issues during these unsettling times

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Autism Acceptance and Awareness Campaign 2022

We took part in this year's official United Nations World Autism Awareness Day (#WAAD) held on Saturday 2nd April and the World Autism Acceptance Week (#WAAW) from 28th March to 3rd April 2022

Please click below to see more from our 2022 World Autism Acceptance and Awareness campaign.

Autism Acceptance and Awareness

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Autism West Midlands | Supporting the Autistic Community

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Autism Acceptance and Awareness Campaign 2022 We took part in this year's official United Nations World Autism Awareness Day (#WAAD) held on Saturday 2nd April and the World Autism Acceptance Week (#WAAW) from 28th March to 3rd April 2022 Please click below to see more from our 2022 World Autism Acceptance and Awareness campaign.

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A free app to help teenagers manage low mood and depression

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Most people, including children and adults, feel low occasionally. This is a normal reaction to events that are stressful or upsetting. It is even more common for teenagers to be affected by a range of moods, particularly feeling 'blue'. However, sometimes these feelings continue or become extreme and turn into depression.

The overall prevalence rates of depression are suggested to be 2.8% for children under 13 years of age and 5.7% for those aged between 13 and 18 years. However, recent NHS Digital data (2018) suggested that depression occurred in as many as 1 in 4 young people aged 17-19. Depression responds well to psychological treatment through changing the behaviours and thoughts associated with depression.

Move Mood is an app developed for teenage mental health charity stem4 by Dr Nihara Krause, Consultant Clinical Psychologist, and uses the evidence-based treatment Behavioural Activation Therapy to help you improve your mood by encouraging you to increase your motivation to carry out a variety of tasks in order to help you to move forward, take control and feel positive.

You can personalise the app by selecting a companion and you will be able to track your progress and notice change. You can download our guide to using the app during Covid-19 here.

Please note the app is an aid in treatment but does not replace it.

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Most people, including children and adults, feel low occasionally. This is a normal reaction to events that are stressful or upsetting. It is even more common for teenagers to be affected by a range of moods, particularly feeling 'blue'. However, sometimes these feelings continue or become extreme and turn into depression.

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A free app to help children and young people manage the symptoms of anxiety

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The fear of threat, or anxiety, is like a strong gust of wind. It drags you in and makes you want to fight it or run away.

Instead, face your fear with the free Clear Fear app and learn to reduce the physical responses to threat as well as changing thoughts and behaviours and releasing emotions.

Anxiety is a natural response to fear, threat and apprehension. However, when anxiety is extreme or goes on for a long time, or the response to a threat is disproportionately large and affects a person negatively, it may become an anxiety disorder.

Anxiety disorders are the most common form of emotional disorder and respond very well to a form of treatment called Cognitive Behavioural Therapy or CBT.
When you face your fear, you will reduce the threat and glide.

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Clear Fear is the latest app from award-winning teenage mental health charity stem4.

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BEAM Shropshire, Telford and Wrekin is an emotional well-being drop-in service for young people aged up to 24 years old.

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Looking for advice on how to sleep better? Tweak your routine and understand the science behind your sleep patterns.

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Mind Website - Coping with Suicidal Feelings

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Mind Website - Coping with Suicidal Feelings

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Mind Website - Supporting someone who has suicidal feelings.

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Mind Website - Supporting someone who has suicidal feelings.

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Mind Website - Supporting someone with Self-Harm

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Mind Website - Supporting someone with Self-Harm

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Why do I have to complete a CAPTCHA?

Completing the CAPTCHA proves you are a human and gives you temporary access to the web property.

What can I do to prevent this in the future?

If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware.

If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices.

Another way to prevent getting this page in the future is to use Privacy Pass. Check out the browser extension in the Chrome Web Store.

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Information for young people on supporting a friend or partner with self-harm

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If your friend or partner is self-harming, it can be hard to know what to do. Read our tips on how you can support them - and yourself.

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Kooth is your online mental wellbeing community. Access free, safe and anonymous

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Calm Harm is a free app to help teenagers manage the urge to self-harm. Available on Google Play & App Store.

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Thank you for visiting this web page. If you're visiting because you've been recently bereaved we're very sorry to hear this and send you our condolences.

Bereavement Support - Call 0345 678 9028

A new service has been launched to support Shropshire residents who are experiencing and suffering from bereavement and loss during the coronavirus pandemic. The offer is open to anyone who has been bereaved by either a recent death or previous loss. The Bereavement Support Service is operated by Shropshire Council and community voluntary partners Samaritans, CRUSE, and Severn Hospice and CRANE counselling. If you or someone you know could benefit from this service, please call 0345 678 9028 for further information and access.

You may also find the Death during the COVID-19 pandemic - guidance and Bereavement and grief during the COVID-19 pandemic - Supporting yourself and others booklets helpful. Links to both can be found beneath related documents on the right hand side of this page. These booklets provide a compassionate overview of coping with loss, feelings that may be experienced, supporting others who are grieving and links to help and information. The booklet also provides a practical guide of the process for what needs to happen following a death and what has changed due to the pandemic.

Because of the current coronavirus restrictions in place we recognise that it may not be possible for you to hold the funeral service you might otherwise have had planned for your loved one. We're sorry about this situation and understand this is likely to be adding to your feelings of sadness, loss and anxiety during a time which for many, even under normal circumstances, is difficult and emotional.

There are currently certain restrictions in place for funerals, for example on how many people are allowed to attend, particularly within service chapels. You can find current funeral service information on the Bereavement Services homepage. Because the situation is evolving it's recommended that you discuss with your chosen funeral director what restrictions may be in place at the time of your loved one's funeral to find out what can be arranged in advance. Alternatively, you may find it useful to contact the staff at Emstrey Crematorium (operated on behalf of the council by The Crematoria and Memorial Group - Dignity) on 01743 237900.

Recognising how difficult and challenging current circumstances are, below we've collated various links to a number of online resources that may help you at this difficult time. There is advice on where to turn in the event of a bereavement, and some of the information is about alternatives you can consider if you're unable to attend a funeral service in person.

Advice for when you can't attend a funeral

If you can't attend a funeral service at Emstrey Crematorium it's possible to have the funeral livestreamed via internet so that you can view the service taking place remotely. By arrangement with the funeral director it may be possible for the hearse to pass by you/your property on route to the funeral service.

There are further suggestions in the following links:

Organisations offering bereavement support

Further support is attached to this page. Please note that Shropshire Council isn't responsible for the accuracy of the content of the websites linked to above.

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Support and resources for those recently bereaved

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Thank you for visiting this web page. If you're visiting because you've been recently bereaved we're very sorry to hear this and send you our condolences. A new service has been launched to support Shropshire residents who are experiencing and suffering from bereavement and loss during the coronavirus pandemic.

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Cookies

This site stores certain information as 'cookies' on your device in order to improve your website experience with Shropshire Council. We also share information about your use of the site with analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

You can review and set individual cookie settings here.

Accept all cookies Essential cookies only

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This site stores certain information as 'cookies' on your device in order to improve your website experience with Shropshire Council. We also share information about your use of the site with analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

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Mental and Emotional Health and Wellbeing Service

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Mental and Emotional Health and Wellbeing Service

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All children and young people will go through some big changes in their lives that can affect them both physically and mentally. Often we can forget how hard this can be for some children. Add in to the mix any additional needs or disability that a child may have and things can become difficult.

There are times when a child / young person may find themselves a little more fragile or vulnerable than others, such as during the move from one school to another, during puberty, if things change at home, or if there is a bereavement. There are many other times in a child/young person's life when they might feel like they need some extra help or support. For those with additional needs and disabilities sometimes they need help more often, or sometimes they don't understand that they need help at all. This can be really challenging for their families and carers.

In Shropshire, we have a dedicated service called Bee-U that offers a variety of options to help children and young people when their mental health and emotional wellbeing may need some extra attention.

This service is a partnership of The Children's Society, Kooth, Healios and Midlands Partnership NHS Foundation Trust. The range of support available includes online forums, online CBT (cognitive behavioural therapy) service, drop-in sessions for young people, and specialist assessment and support via mental health practitioners, including crisis care management.

What are the signs of emotional or mental ill health?

There are many signs that could indicate a child or young person may need some extra help or support. The links on this page give more information.

If you feel your child needs some extra support or help you can try using one or more of the below early help and support services, or you could talk to your child's doctor or SENCo (special educational needs coordinator) for advice and support in understanding the best way forward.

Why might a child or young person's emotional and mental wellbeing change?

Many things can affect a person's wellbeing. For children with additional needs and disabilities there are even more added complexities that can have an effect on how they feel. The links on this page give more information.

Supporting the Emotional Wellbeing of Children and Young People

There are many ways to support the emotional wellbeing of children and young people detailed in the bullets below. In light of the COVID-19 lockdown, there was a free on-line training session to highlight the importance of supporting the emotional well-being of children and young people. The training session explores the use of the Leuven Scales to assess children's well-being and highlight the 'Nurturing Principles' and the importance of creating a safe physical and emotional environment to support their wellbeing.

Early help and support

If you're concerned that a child or young person is showing signs of emotional or mental ill health, you should in the first instance talk to school and your GP. By sharing your concerns with school, they may be able to offer some advice and support whilst also keeping an eye on things in the school environment.

Your GP is able to offer advice and support, but also can look at your child / young person in a more holistic way, using their medical history as background, and will be able to offer medical advice and support where appropriate. They may also be able to signpost/refer you on to services that could help further.

Children and young people can also visit the for information and online advice, including details of drop-in sessions delivered by the Children's Society. Bee U is the emotional health and well-being service for people, up to the age of 25, living in Shropshire and Telford & Wrekin.

To access further help and support, you can also contact the Young People and Families Mental Health Service on 0808 196 4501 who will be able to support you to access the right service for your needs.

If you want to look at ways that you can 'self-support' through areas of challenge or difficult times, the following services may be able to help and they don't require a referral;

The Children's Society (known as BEAM) - you'll be able to access this service as a family, a parent carer or sibling, or as a child / young person (aged 5-18)

- providing one to one and group support via a social platform for children and young people aged 11-25

If at any point a child / young person or a family demonstrate a need for further help and support that can't be met by these service providers, they're able to refer on to the next level of help.

Diagnosis pathways

Your GP can diagnose and support a range of mental health concerns, including depression and anxiety. However, where it's evident that there are more complex needs, such as ADHD, autism, neurodevelopmental delay or learning difficulties they may decide to refer you on to a specialist. This is because there may be multiple factors that could influence and impact the diagnosis and treatment plan a child / young person needs, especially where mental health issues may be a symptom of a different condition, or could be affected by pre-existing conditions or disorders.

To access a targeted or specialist service you'll require a referral. A GP, health visitor, SENCo or any other professional supporting your family can complete a referral.

If you're seeking a diagnosis of autism or a related condition, you'll need to be referred to The Access Team (previously CAMHS). Please see our autism information pages for more information and advice.

Treatment pathways

Following assessment it may be recommended that your child requires ongoing treatment. This may include therapeutic care such as psychological therapies, family therapy, counselling, group work and on occasions may include pharmaceutical support. Your allocated clinician will coordinate and mange appointments and provide information regarding diagnosis and treatment.

The Bee-U service also provides an additional online treatment option provided by Healios. Access to Healios follows assessment by the NHS clinical team.

You should expect your needs to be monitored on an ongoing basis. This means that if you feel your family's or child / young person's needs have changed you should tell your treating practitioner. They can then discuss with you whether a change to the treatment plan or further help is needed.

Crisis care management

If something happens and you find your family in a position of crisis, there is help available. Crisis can mean many things to many people, and in the more complex world of SEN and disability it can be a difficult place to be. If you feel that you need more help to support your family or child / young person please contact Midlands Partnership NHS Foundation Trust's 24/7 urgent helpline on 0808 196 4501. It is a mental health service offering telephone support, advice and triage. If there's significant risk of serious harm or injury please contact the police.

What is a crisis?

If for any reason you're unable to manage a situation at home and become unable to continue in your caring role, you may feel that you need immediate assistance to remedy the situation. In many cases there will need to be a referral and assessment into a specialist team to support your family. However, there may be times when the concerns are immediate and can't wait to be addressed.

These may include:

Immediate threat of violence to other family members

Actual violence to others

Self-harm that could endanger their life

Risk of suicide

Abusive behaviours (including physical, mental, and sexual abuse)

If this happens, you can contact our 24/7 urgent helpline on 0808 196 4501, or if there's significant risk of serious harm or injury please contact the police. You may also be referred to our safeguarding team.

It might seem like a rather difficult choice to make, but at times contacting the police is the best option. They're trained to deal with situations where there's an immediate threat of danger, as well as those involving the complex needs of the individual concerned.

When else might a crisis occur?

Some circumstances may not involve immediate danger or threat, but for families this may be a crisis point. These may include:

Significant personal health changes for carers, such as hospitalisation or long term illness (eg cancer, multiple sclerosis, motor neuron disease)

Significant and unforeseen care needs of other family members

Child / young person's needs become too much for the parent carer / carer to manage daily

In these circumstances your needs would be assessed on a case-by-case basis. This may mean that emergency mental health support could be offered to the child / young person to help deal with these changes in the short term while longer term arrangements are organised. Alternatively, it could mean that you're referred to a targeted or specialist service immediately for long-term support, which may also include more than just mental health and emotional wellbeing support. This could include using our Short Breaks, Disabled Children's Team, or Early Help services.

Also in this section

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Mental and emotional health and wellbeing service

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All children and young people will go through some big changes in their lives that can affect them both physically and mentally. Often we can forget how hard this can be for some children. Add in to the mix any additional needs or disability that a child may have and things can become difficult.

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BeeU provides emotional wellbeing and mental health services for Children and Young People (0-25) in Shropshire, Telford and Wrekin. We also provide neurodevelopmental assessments for children: Autism (ages 5 to 18) and ADHD (ages 6 to 18).

Midlands Partnership NHS Foundation Trust (MPFT) are the lead provider, working in partnership with Healios, Kooth and The Children's Society.

Kooth

Kooth.com is a free, safe and anonymous website for young people living in Shropshire, Telford and Wrekin aged 11-19. You don't need to be referred or have an appointment.

Kooth provides an anonymous 24-hour online service, 365 days per year, offering peer support, self-help and trained and qualified counsellors available to talk to online at the following times:

12:00 to 22:00 (Monday to Friday)

18:00 to 22:00 (Saturday and Sunday)

Bank Holidays - hours may vary

Kooth's experienced practitioners can provide emotional support for a wide range of issues, from having a bad day to more serious issues such as stress, anxiety, depression, eating issues, bullying and self-harm, to name a few.

Kooth provides a much needed out of hours service advice and support.

For more information visit the Kooth website.

The Children's Society Beam (Shropshire, Telford & Wrekin)

Beam is an emotional wellbeing service for Children & Young People under 25 years old who are registered with a GP in Shropshire or Telford & Wrekin. The service is delivered by The Children's Society.

How Beam helps.

Beam can support with anything relating to emotional well-being.

When we are emotionally healthy we:

Function in society, whether that is at school, college, uni or at work, or when we are with friends and family.

Cope with life's challenges by drawing on our strengths.

Understand and manage our emotions, expressing them in appropriate ways.

Accept ourselves and show acceptance of others.

Our team is made up of experienced well-being practitioners who will take the time to listen to whatever it is that is troubling young people. We aim to boost the resilience of young people by helping them develop coping skills for when life presents challenges.
What support do Beam offer?

We are currently offering support via:

Face to Face sessions at our Drop in service (Wellington and Shrewsbury)

Virtual face to face (via MS Teams) Pre booked appointments (limited availability)

What will Beam do?

Recommend strategies and techniques that aim to make life easier - for example, how to manage a panic attack, or how to improve sleep.

Give practical suggestions and advice - this might be suggesting you look at website or that you contact another service.

Provide a listening ear if a young person has something they want to get off their chest.

Typical issues Beam can support with include:

Anxiety (low-level) & worry

Anger

Identity

Low mood

Panic

Self-esteem

Sexuality

Sleep

Stress

What won't Beam do?

Assess or diagnose any conditions.

Automatically make referrals into other services.

Necessarily have to tell anyone that a young person has spoken to Beam. There may be times where we feel we need to speak to other people, services or agencies. We will try and speak to you about this before we do.

Example issues that are outside of Beam's remit include:

Crisis support

Toileting

Behaviour management

Eating disorders

Where a mental health diagnosis exists

Accessing support from Beam
You can request support from Beam via our website:

1. Scroll down the page to 'register with us'.

2. Complete your details on the form.

3. We will contact you by email to advise of the next steps

If you have been to Beam before, or you want to request a follow-up session, follow the same link - there will be an option to say you have already registered so you won't need to complete all of your details again!
Come along and see us at one of our drop in sessions (no appointment necessary) on Tuesdays and Thursdays 10am-6pm (last session 5.30pm) at 9 Market Street, Wellington, Telford, TF1 1BP or Mondays 12pm-4pm (last session 3.15pm) at The Lantern, Meadow Farm Drive, Shrewsbury, SY1 4NG.

Young people aged 14 years+ can register themselves.

Young people aged 13 and under will need a parent/carer to register on their behalf.

If you have any questions about the Beam service, please contact us via email shropshirebeam@childrenssociety.org.uk

Further information about Beam can be found on The Children's Society website.

Referring for an Assessment

Young people are referred into our service by a professional who knows what BeeU offers, and knows the young person.

We accept referrals from these types of professionals:

GPs

Social Workers

Health Visitors

School Professionals

Paediatricians / Hospital Doctors

Paediatric Occupational Therapists

School Nurses

Voluntary services

Unfortunately, we don't accept self-referrals from young people or families directly.

Referrals on the referral form below can be sent by post, and / or emailed directly to 025spa@mpft.nhs.uk (routine) or via phone 0808 196 4501.

BeeU services will accept referrals relating to children and young people up until their 18th birthday.

Any new referrals made to BeeU for young people who are 18+ will be sent to Adult Access Team.

Autism Diagnostic Pathway

BeeU provides assessment and diagnosis for Autism for school aged children (5 to 18 years) in Shropshire, Telford and Wrekin.

You might need to consider a referral if your child, or a child you work with, is experiencing significant difficulties related to social communication, interaction, and repetitive or restrictive patterns of their behaviour. The following information is helpful in considering whether a neurodevelopmental assessment or if alternative support or advice would be more suitable. Please note, the needs of a child can be met irrespective of whether they have a diagnosis or not. Diagnosis is not a requirement for support to meet a child's needs.

Prior to referral please consider the following and provide all available information relating to:

Social communication difficulties (e.g. differences with using or understanding non-verbal communication such as eye contact, facial expression and gesture, difficulties with back and forth conversation)

Interaction difficulties that impact upon functioning (e.g. Difficulties making and maintaining friendships with peers, understanding others' emotions. Difficulties adapting behaviour or communication to different settings)

Restrictive patterns of behaviour (such as adherence to routine, difficulties with transitions or change. Difficulties considering alternative perspectives)

Intense interests and hyper focus on interests that impacts upon functioning (e.g. finding it difficult to move on from interests or to engage in activities or topics that are not related to interests)

Sensory sensitivities or sensory seeking that make everyday activities difficult

Repetitive play, behaviour, movements, language, or sounds

Who can refer?

Any Health, Social Care and Education professional can refer children and young people. It is best if a professional who knows the child well and can therefore provide good information on the child's strengths and difficulties makes the referral.

Please ensure any parents with parental responsibility are aware and in agreement, and provide all contact details. Young people over 16 years will need to consent to the referral. Unfortunately we cannot proceed when consent hasn't been documented.

How do I make a referral?

Please complete the referral for form and send to 025spa@mpft.nhs.uk including all additional information.

What can I expect after I make a referral?

After we have received your referral a mental health practitioner will review the information and decide the next steps. There are a number of different outcomes that may happen following referral, such as:

request for more information

providing advice or signposting

offer of a more general assessment

offer of ASD assessment

You will receive an outcome in writing.

ADHD (Attention Deficit Hyperactivity Disorder) Pathway

BeeU provides assessment, diagnosis and treatment for school aged children (6 to 18 years) in Shropshire, Telford and Wrekin.

You might need to consider a referral if your child, or a child you work with, is experiencing significant difficulties with hyperactivity, impulsivity and inattention. The following information is helpful in considering whether a neurodevelopmental assessment or if alternative support or advice would be more suitable. Please note, the needs of a child can be met irrespective of whether they have a diagnosis or not. Diagnosis is not a requirement for support to meet a child's needs.

Prior to referral please consider the following and provide all available information relating to:

Hyperactivity:

acting before thinking of consequences

having difficulty maintaining attention for any period on a task

jumping from one activity to another

having difficulty organising themselves or their time

tiredness due to poor sleep

Impulsivity:

restlessness (inability to sit still, fidgeting, needing to stand from seat)

undertaking risky behaviours

have a tendency to interrupt other's conversations

unable to wait own turn or queue or put hand up prior to calling out

Inattention:

easily distracted

observed daydreaming

unable to complete work or tasks

demonstrates difficulty with listening

clumsy or accident prone

Who can refer?

Any Health, Social Care and Education professionals can refer children and young people. It is best if a professional who knows the child well and can therefore provide good information on the child's strengths and difficulties makes the referral.

Please ensure any parents with parental responsibility are aware of and in agreement and provide all contact details. Young people over 16 years will need to consent to the referral. Unfortunately we cannot proceed when consent hasn't been documented.

How do I make a referral?

Please complete the referral form and send to 025spa@mpft.nhs.uk with all additional information.

What can I expect after I make a referral?

After we have received your referral a mental health practitioner will review the information and decide the next steps. There are a number of different outcomes that may happen following referral. Some examples of outcomes are request for more information, providing advice or signposting, offer of a more general assessment or offer of ASD assessment. You will receive an outcome in writing.

24/7 Urgent Helpline

The Urgent Helpline offers a listening ear, advice, support and signposting for adults, children and their carers.

Our Urgent Helpline operates 24 hours a day, and 7 days a week.

You or your parent / carer can contact us if you have any concerns regarding your own mental health and wellbeing. Our experienced call handlers and clinicians will listen to your worries and concerns and try to help you in the best possible way. During the call we may advise you or your parent / carer about local services that you can access and contact directly.

You can contact us by calling 0808 196 4501 (option 1 for under 18's, option 2 for over 18's).

Young people under 18 years of age are able to contact our service directly for support and urgent advice.

Please be aware that we would not be able to processes a referral to Children's and Family Mental Health services (CAMHS) over the phone. You will have to speak to your GP or School in the first instance who can make a professional referral via BeeU Access Team. We will be able however to speak to the right team on your behalf if you feel as you are in crisis.

What is a crisis?

When you feel hopeless and cannot see a way out of your situation with dark thoughts not wanting to be alive or significantly hurting yourself.

Some useful resources for you to use when you feel you are in crisis:

Calm Harm Resources available to support with self harming behaviour for people aged 13+

Shout Crisis text line If you are struggling with suicidal thoughts and keeping yourself safe, text shout to 85258 and someone will call you back

Papyrus Support for young people at risk of suicide. Available 10am-10pm Mon-Fri, 2pm-10pm weekends and Bank holidays: 0800 068 4141

Getting involved and giving feedback

If you have experience of using our services or care for someone who does, you can become involved in the Trust's work, have your voice heard and take part in projects and activities.

Using your experience of our services, enthusiasm and ideas for potential improvement, can bring a whole new point of view to the planning and delivery of those services. Also, this may give you a better experience of services which contributes to your own health and wellbeing as well as improving services for all.

The following are some examples of involvement:

Sharing experience of services at forums to feed back to managers

Taking part in focus groups or workshops to influence service design and development

Involvement in the recruitment and selection of staff

Helping to improve the effectiveness of staff training

Taking part in research and audit

Take part in our Mystery Shopper programme

Be included on a mailing list (armchair consultation) to give your views on information leaflets, policies and other consultations

Travel expenses can be claimed and for some activities, an involvement fee is offered. More information about the payment policy is available on request
To register your interest in Involvement please complete the online form.

Giving your feedback

We want your feedback, tell us what you think!

Young people, family and carers we need your help to improve BeeU!

Your feedback helps to make sure our service is the best it can be. Please let us know what you think and give us your ideas about how we can improve.

The survey only takes 5 minutes. Follow the link to the BeeU feedback survey.

Severn Fields Health Village
Sundorne Road
Shrewsbury
SY1 4RQ

Langley School
Duce Drive
Dawley
Telford
TF4 3JS

0300 124 0093 (option 2)

Contact the Access Team 0808 196 4501

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Bee U is the emotional health and wellbeing service for people, up to the age of 25, living in Shropshire and Telford & Wrekin

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Information about the help and support available for children and young people with special educational needs and/or disabilities (SEND) and their families.

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This site stores certain information as 'cookies' on your device in order to improve your website experience with Shropshire Council. We also share information about your use of the site with analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

You can review and set individual cookie settings here.

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This site stores certain information as 'cookies' on your device in order to improve your website experience with Shropshire Council. We also share information about your use of the site with analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

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Online Course: Understanding trauma - Solihull Approach | Parenting

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Online course: UNDERSTANDING TRAUMA Who is it for? The Solihull Approach online course, ‘Understanding trauma’, is for practitioners working with children, families and adults. The aim of this course is to: Deepen understanding of the effects of trauma, the recovery process and how society can suppo…

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Watch the full video

Thinking of suicide?

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINE247.

My whole way of thinking has changed. I feel positive about my future and the people around me. I'm now looking forward to the future and helping others just like me!

Thank you so much for the incredible support PAPYRUS and HOPELINE247 has given me. You helped me in that moment and it kept me alive.

I intend to continue to fundraise for and promote PAPYRUS. I am so proud and humbled to be involved with a wonderful charity, and to have received the support that I have.

Having been personally bereaved by suicide I understand the importance and need for our charity. I am surrounded by others who are as passionate as I am about saving lives.

* All feedback is provided by people who contact PAPYRUS. All feedback has full consent of the user and the user remains fully anonymous. Some feedback may have been adapted to keep the users anonymity.

Our latest news

Stay up to date with PAPYRUS; our news section is regularly updated with helpful advice and guidance, as well as information about our upcoming events and campaigns. If you have any questions or queries please get in touch.

Our upcoming events

Please see below some of our upcoming and exciting events including fundraisers and charity events we will be attending. For more information please get in touch.

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Papyrus UK Suicide Prevention | Prevention of Young Suicide

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PAPYRUS UK is a charity for the prevention of young suicide (under 35) in the UK | Call PAPYRUS HOPELINE247 on 0800 068 4141 Now

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Information on local, regional and national services and organisations for children, young people and families. It also includes information on registered childcare and things to do and places to go.

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Shropshire Family Information Service (FIS) has developed this on-line directory featuring local and national organisations and services that exist to support children, young people and families.

The directory contains information on groups which can offer advice and support on some of the issues or concerns any family may encounter. It can also help you find activities in your local area for children and young people to take part in where they can learn new skills and make new friends.

If you are part of a group or service that isn't yet included in the service directory contact Shropshire Family Information Service to add your details free of charge.

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Home | Shropshire Family Information Directory

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Shropshire Family Information Service (FIS) has developed this on-line directory featuring local and national organisations and services that exist to support children, young people and families. The directory contains information on groups which can offer advice and support on some of the issues or concerns any family may encounter.

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A directory of youth clubs and groups in Shropshire, some of which are affiliated to Shropshire Youth Association

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THE VISION OF SYA IS: “To enable young people in Shropshire & Telford to have access to quality, affordable and appropriate youth provisions”

Learn more about SYA

Youth Clubs & Groups

To get the most out of youth clubs and groups the most important first step is to find the right youth place for you.

SYA provides access to over 100 groups  throughout Shropshire, and we can help you find the perfect place for you.

Find Out More

Projects

We offer many projects which provide a variety of educational and fun experiences for our young people. While the  projects may change from time to time, the outcome remains the same – young people learning valuable life skills while having a great time.

Some of our most popular projects include:

Head’s Up

Young Leaders

SYA Young Health Champions

Find Out More

Alternative Curriculum

The mainstream school system doesn’t work for everyone, which is why we provide an alternative curriculum. We offer personalised, beneficial activities like practical work experience, nearby outings and annual projects – all of which are tailored to individual interests and group needs – to provide our young people with exciting opportunities, lifelong memories and the necessary skills for later life.

Find Out More

Training

It is important to us to offer a range of opportunities to both young people and those giving their time to youth clubs to learn and progress. We run lots of workshops and courses and certifications – from nationally-recognised youthwork qualifications to first aid, and drugs and alcohol awareness training.

Find Out More

Donation

As a charity supporting young people, we depend on the support of Shropshire businesses, groups and individuals. If you can make a monthly or one-off donation it will make a huge difference to the lives of so many local young people.

To donate, please click the DONATE button at the top of this page or get in contact with a member of our team.

Find Out More

Click HERE to learn more about us.

COMMENTS

SYA aims to reach out to young people wherever they live within the geographical county of Shropshire.

At the heart of youth work is the relationship which develops between the youth worker and young person.

Over 100 young people attended our celebration event at the Cavalier centre on 11th June. Trying out new things and enjoying a hog roast, served by Shropshire Scouts who are representing the county in South Korea next year.

SYA works with young people in a voluntary partnership to create a safe and positive learning environment.

Young people are empowered to gain skills, knowledge and understanding which enable them to develop their own potential.

SYA aims to promote diversity, challenge oppression and address issues that relate to culture, race, language, sexuality, gender, disability, age, religion and class.

SYA continually adapts its curriculum to respond to the changing needs and interests of young people.

Our Young Health Champions from Newport Girls Highschool in Action. Providing activities in a local residential care setting

NOTICES & NEWS

Wem Youth Club

During Covid the club initiated a fantastic project with “Shropshire Wildlife Trust” on Meres and Moss’s

READ MORE

INTRODUCING THE ACHIEVE PROJECT 28/10/21

One of the latest additions to our alternative curriculum is the Achieve Project.

READ MORE

Church Stretton Youth Drop-In Staff – Receive their Safeguarding certificates

This exciting new project run with SYA and supported by Mayfair Centre and the Town Council has recently launched with a rota of volunteers

HAF (HOLIDAYS, ACTIVITIES AND FOOD) 23/12/21

Earlier this year we successfully applied to both Telford & Wrekin Council and Shropshire Council to run HAF projects which has provided us with the opportunity to provide holiday activities and food in Brookside, Telford and for refugee children and young people in Shrewsbury, in partnership with “Shropshire supports refugees”.

READ MORE

Press release: Shropshire charity’s call for help to meet exciting growth and development plans in 2022

A Shropshire charity committed to helping young people develop and maintain their physical, mental and spiritual wellbeing is asking for help and calling on companies to name them as their charity of the year for 2022.

SYA (formerly Shropshire Youth Association) has exciting growth and development plans for next year but needs support in delivering the invaluable services it provides to a growing number of young people across Shropshire.

Our Supporters

Privacy Policy

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To get the most out of youth clubs and groups the most important first step is to find the right youth place for you. SYA provides access to over 100 groups throughout Shropshire, and we can help you find the perfect place for you.