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We strive to make authentic connections/relationships with our communities, and we listen, listen, listen carefully without judgement.

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Relationship building is important to build trust and learn the norms of the community

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Relationship building is important to build trust and learn the norms of the community

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Need to be a local person to be involved to encourage input from them and buy-in

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Need to be a local person to be involved to encourage input from them and buy-in

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They are dedicated members of the community that are interested in designing and developing program/service and perhaps we can have one leader in the community where this can be better coordinated

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They are dedicated members of the community that are interested in designing and developing program/service and perhaps we can have one leader in the community where this can be better coordinated

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At AACPL we invite community partners to our meetings to share ideas and collaborate to best serve our community. We are also very active in our community and engaged with the public to better understand what is needed and how to make the connections.

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Reach out to faith based organizations - trusted people in the community

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Reach out to faith based organizations - trusted people in the community

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At Anne Arundel County Public Library, we've increased our mobile outreach and have paired with community partners to reach customers, but we are seeing challenges with many who rely on their cellphones for sole access to the internet.

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 An ecology of providers/stakeholders - so that people actually have access  to physical and intellectual access when they need it

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 An ecology of providers/stakeholders - so that people actually have access  to physical and intellectual access when they need it

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Very mobile - they need shorter term planning and quick needs fulfilled.

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Very mobile - they need shorter term planning and quick needs fulfilled.

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Mobile career center (workforce development) is a way to bring service to the community - perhaps they (young people) will attend

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Mobile career center (workforce development) is a way to bring service to the community - perhaps they (young people) will attend

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SSN office is also a place that we can tap

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SSN office is also a place that we can tap

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Partnering with local service providers, AARP, senior centers, HHS, because people reach out to them

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Partnering with local service providers, AARP, senior centers, HHS, because people reach out to them

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At Anne Arundel County Public Library, we are increasing our mobile outreach. 

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At Anne Arundel County Public Library, we are increasing our mobile outreach. 

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Just modeling positivity regarding the internet is helpful.

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Just modeling positivity regarding the internet is helpful.

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Not understanding the value of the Internet - you are going to increase the value of your home, connecting with family

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Not understanding the value of the Internet - you are going to increase the value of your home, connecting with family

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Convincing seniors to sign up for the services 

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Convincing seniors to sign up for the services 

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As a group, what ideas/suggestions do you have to overcome this barrier in the future

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As a group, what ideas/suggestions do you have to overcome this barrier in the future

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What are you doing now that overcomes this barrier?

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What are you doing now that overcomes this barrier?