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Level 1: Assessment

1. Address safety, stabilization and risk

2. Follow a holistic approach

3. Clarify the problems

4. Explore coping sills, resources and supports

Level 2: Intervention

1. Normalize and educate

2. Explore options

3. Develop a plan and obtain a commitment

4. Prepare documentation, follow up, provide referrals

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(A) precipitating factors

(B) resources

(C) perceptions

(X) degree of stress or crisis

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Individuals with Substance Use Disorders

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Individuals with Substance Use Disorders

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Assess clients' protective factors, such as family support, financial security, access to information and education, physical and mental wellness

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Stabilize

Acknowledge

Facilitate

Encourage

Recovery

Referral

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Framework for assessing and managing crisis situations, includes coping strategies and creation of an action plan

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Approach that prioritizes safety, choice and control

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Identify whether client is a risk to themselves or others

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Legal obligation to disclose abuse or threats to minors

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Crisis workers are required to maintain the confidentiality of all clients

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Crisis workers should practice self-care in order to prevent burnout

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Monitor and assess the clients level of crisis, provide intervention strategies, provide treatment goals

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Prescribe medication

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Assess and diagnose mental disorders and similar responsibilities to the professional counselor

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Similar responsibilities to the professional counselor but with more concentration on providing resources

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Understanding and respecting cultural belief, values, and practices of clients from diverse backgrounds

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Avoid conflicts of interest