# data[].attributes.body
Lana Hiasat, EdD| SFHEA| Certified Future Foresight Trainer

Senior Lecturer

General Academic Requirements Division

Higher Colleges of Technology, Dubai Academic City

lhiasat@hct.ac.ae

# data[].attributes.headline
Q 1: What skills will children of today need to navigate & thrive by 2050?

# data[].attributes.subject
Q 1: What skills will children of today need to navigate & thrive by 2050?

# data[].attributes.body
Prof. Kelly is an Associate Professor at the University of Toronto Institute for Aerospace Studies and the Director of the Space & Terrestrial Autonomous Robotic Systems (STARS) Laboratory.

Ø Curiosity

Ø Critical Thinking

Ø Adaptability

Ø Emotional Understanding

Ø Digital Literacy

# data[].attributes.attachment_link.title
Copy of EQ AssessmentsSix Surveys with weightage

# data[].attributes.body
Custom GPT

# data[].attributes.attachment_link.title
ChatGPT - Emotionally Intelligent & Future Ready Agent

# data[].attributes.attachment_link.description
This GPT will assess your emotional intelligence levels and prepare practical activities to help you develop your emotional intelligence and become future ready.

# data[].attributes.body
Use these custom prompts with the custom GPT: The Emotionally Intelligent Agent

# data[].attributes.attachment_link.readable_text
I'm delighted to share with you matters close to my heart, ideas that I find stimulating, and some practical tips and leads that you might find useful. At the core, of course, you'll find emotional intelligence. But my interests also go far beyond; you'll get a taste of that range here. PLUS news you can put to use in your life or work - or in both. Please join me each month. First, an announcement...
A reminder, for those wanting a deep dive into the inner meaning of a purpose-driven life in business, the Inner MBA program offers just that. A nine-month series of online presentations (I'll be one of almost 30 presenters) starts September 18th.

For more information and to register, go here.
Now, let's dive in... 'Emotional Intelligence' By Other Names
The Conference Board lists EI as one of the most common areas coaches are asked to help leaders improve on. But then they list a host of other topics, most of which are alternate names for parts of what I see as EI.

Likewise, the World Economic Forum in its annual report on what executives see as essential skills for work in the future list resilience, stress tolerance, flexibility and influence -all parts of emotional intelligence.

Here's my model:

Emotional Self Awareness is the ability to know your own emotions and their effects on your performance.

Self-Regulate is the ability to keep your disruptive emotions and impulses in check in order to maintain your effectiveness under stressful or even hostile conditions.

Positivity is the ability to see the best in people, situations, and events so you can be persistent in pursuing goals despite setbacks and obstacles.

Achieve means that you strive to meet or exceed a standard of excellence by embracing challenges, taking calculated risks and looking for ways to do things better.

Adaptability means you can stay focused on your goals, but easily adjust how you get there. You remain flexible in the face of change can juggle multiple demands, and are open to new situations, ideas or innovative approaches.

Empathy means you have the ability to sense others'​ feelings; have a desire to understand how they see things; and take an active interest in their concerns.

Organizational Awareness is the ability to read a group's emotional currents and power relationships, identifying influencers, networks, and the dynamics that matter in decision-making.

Influence refers to the ability to have a positive impact on others and meaningfully engage people in order to get buy-in or gain their support.

Coach is the ability to further the learning or development of others by understanding their goals, challenging them, giving them timely feedback, and offering them support.

Inspire is the ability to bring your best and motivate others around a shared mission or purpose in order to get the job done.

Teamwork is the ability to work with others toward a shared goal; build spirit and positive relationships; encourage active participation; and share responsibility and rewards among members of a group.

Conflict Management is the ability to work through tense or highly charged situations by tactfully bringing disagreements into the open, seeking to understand multiple perspectives, and searching for common ground in order to find solutions people can agree to.

I Want to Hear From You

In my last newsletter I asked readers for examples of the best or worst uses of EI in their organization, and the responses were quite informative. This time I've got another question for you...

By now emotional intelligence has become baked into the DNA of many or most organizational cultures.

But every culture uses its own language, and so EI gets various names from outfit to outfit.
I'd like to know the terms your organization uses for the EI skill set, or some part of it.
I'd be grateful if you can email me at eiresearch@danielgoleman.info. I will not be able to answer everyone, but please know I deeply appreciate hearing from you. And now...

Personal Sustainability

How stressed do you get? The pandemic added to your load, but balancing work and home life, and the "full catastrophe"​ of it all add up, too.

Then how many bright spots are there in your day-what makes you feel well and fulfilled?

Soon, we will be offering the Personal Sustainability Index - a tool to help you evaluate your own stress load and ability to sustain a positive lifestyle. Stay tuned in the coming month for more information.

Caste: A Blindspot

I was still in high school when John Ogbu, an anthropologist from Nigeria, had come to my hometown in California's Central Valley to further his research. His research topic: the caste system in America. Isabel Wilkerson, an African American journalist at the New York Times, writes about this in her book - but 60 years after that visit from Mr. Ogbu.

When I reflected on Ogbu's lens of caste I saw discrimination I had not noticed before.

The high school I went to, in the "better" part of town, was almost entirely white.

The other two public high schools, in poorer parts of town, were mainly some mix of Hispanic, African-American, and a mix of Asian groups.

When I lived in India I'd frequently read a newspaper article about an outcaste - a Dalit - being killed or beaten by Brahmins or some other top caste.

With the understanding that America, too, has a caste system we can see similar dynamics at play.

Consider the invisibility of systemic bias, whether against African-Americans, Hispanics, Asians, women, or the LGBTQ+ community. In a day when people are ever more sensitive to such bias, leaders need to be in the vanguard of those not just acknowledging the problem, but seeking solutions.

There's a hidden opportunity here.

I've seen research that shows companies that value diversity and inclusion are more innovative than other companies that ignore this dimension.

And in these days innovation - which signals agility - indicates an organization will be more likely to thrive going forward.

[Note: a longer version of this article appears in Leader to Leader]

Competence of the Month: A Recap of Where We've Been

Each month, Elizabeth Solomon covers one of the twelve emotional intelligence competencies by sharing how coaches like her use emotional intelligence tools with their clients.

Elizabeth has written on seven competencies this far. Before she launches into the last five competencies in the relationship management domain of my model, we wanted to recap where we have been thus far.
Emotional Self Awareness: Where Emotional Intelligence Begins Self-Regulate: The EI Competency That Affects Everything Adaptability: Cultivating Resilience in and Beyond 2020 Positivity: Optimism is a Choice Achieve: The Emotional Intelligence To Make Things Happen Empathy: A Blessing and a Cure Organizational Awareness: Systems Thinking With Emotional Intelligence
Amazon: The Need for EI is Undeniable

Global changes in the workplace have increased interest in EI strategies. In many cases, this means reaching out to people with insights around empathy and resilience. Watch Dr. Matthew Lippincott and I discuss the delivering of EI training to more than 50,000 Amazonians with Richard Hua, Global Strategist & Innovation Evangelist at Amazon Web Services.

View video and transcript here: https://youtu.be/ZYPLXfvUv34
This is one in a series of over 50 video clips pulled from interviews exploring the impact of EI strategies at Amazon, Google, Allstate, Bank of America, OneLogin, Microsoft, Starbucks, Prudential Financial, IBM and First United Bank.

# data[].attributes.attachment_link.title
The Twelve Competencies of Emotional Intelligence

# data[].attributes.attachment_link.description
I'm delighted to share with you matters close to my heart, ideas that I find stimulating, and some practical tips and leads that you might find useful. At the core, of course, you'll find emotional intelligence.

# data[].attributes.headline
Q 2: Open AI's CEO on What Kids Should Be Studying?

# data[].attributes.subject
Q 2: Open AI's CEO on What Kids Should Be Studying?

# data[].attributes.body
What should kids be studying?

# data[].attributes.attachment_link.title
OpenAI's CEO on What Kids Should Be Studying

# data[].attributes.headline
Q 3: The 2 Biggest Future Trends In Education

# data[].attributes.subject
Q 3: The 2 Biggest Future Trends In Education

# data[].attributes.body
What are the biggest future trends in education?

# data[].attributes.attachment_link.title
The 2 Biggest Future Trends In Education

# data[].attributes.headline
Evolving Foresight Skills: How Will We Shape the Future of Strategic Foresight?

# data[].attributes.subject
Evolving Foresight Skills: How Will We Shape the Future of Strategic Foresight?

# data[].attributes.attachment_link.title
DFF - Evolving Foresight Skills - Revised Report - April 22, 2025 (1)

# data[].attributes.headline
User-Friendly Automated Evaluation Tool for Assessment of Emotional Intelligence

# data[].attributes.subject
User-Friendly Automated Evaluation Tool for Assessment of Emotional Intelligence

# data[].attributes.attachment_link.title
1. The Emotionally Intelligent Leader-Part I-HCI 2025

# data[].attributes.attachment_link.keywords[]
"emotional intelligence" "social emotional learning" empathy eq emotions "joshua freedman" neuroscience "what is emotional intelligence" "six seconds emotion...

# data[].attributes.attachment_link.title
Six Seconds, The Emotional Intelligence Network

# data[].attributes.attachment_link.description
Six Seconds is the largest Emotional Intelligence network in the world, helping people practice, grow, teach and leverage the skills of emotional intelligence at home and in the workplace. SMATER WITH FEELINGS™ Our channel is all about exploring how emotional intelligence can help us be more Aware, Intentional and Purposeful.

# data[].attributes.headline
Q 4: What is education 5.0 and how it can unlock cognitive efficiency?

# data[].attributes.subject
Q 4: What is education 5.0 and how it can unlock cognitive efficiency?

# data[].attributes.body
Education 5.0 refers to the fifth industrial revolution in education by leveraging digital technologies to eliminate barriers to learning, enhance learning methods, and promote overall well-being.

The concept of Education 5.0 represents a new paradigm in the field of education, one that is focused on creating a learner-centric environment that leverages the latest technologies and teaching methods.

The focus is on developing different kinds of minds, increase cognitive efficiency, & decide what kind of work matters now.

# data[].attributes.attachment_link.title
What Is The Fifth Industrial Revolution? | Mike Walsh & Nitin Mittal | Industry 5.0

# data[].attributes.attachment_link.readable_text
Mindful Living

Name It to Tame It is a simple, science-backed technique you can use to calm spiraling negative thoughts or intense emotions like fear, rage, or anxiety.

Get started today
Start your 7-day free trial

# data[].attributes.attachment_link.title
Name It to Tame It: Label Your Emotions to Overcome Negative Thoughts

# data[].attributes.attachment_link.description
Name It to Tame It is a simple, science-backed technique you can use to calm spiraling negative thoughts or intense emotions like fear, rage, or anxiety.

# data[].attributes.headline
Emotional Intelligence skills to reduce stress and anxiety

# data[].attributes.subject
Emotional Intelligence skills to reduce stress and anxiety

# data[].attributes.attachment_link.readable_text
I have thought about where these phrases came from after enjoying a wonderful article titled Tame Reactive Emotions By Naming Them by Mitch Abblett. I do a lot of reading about how our brains work with respect to dealing with our emotions and I will give you the benefit of my research in the form of some quick and easy tips to bring a bit more calm to your life.

Dr. Dan Siegel coined the phrase, name it to tame it. Psychologist David Rock states, "when you experience significant internal tension and anxiety, you can reduce stress by up to 50% by simply noticing and naming your state." Abblett further explains, if we can see the emotion, we do not have to be the emotion. Noticing and naming our emotions helps create some distance between the emotion and the intense feelings that accompany it.

We must acknowledge our emotions as they happen. Emotions are bursts of energy within us and ignoring them gives them power. A psychologist I know, Dr. Sandra Palef, always says that feelings, not thoughts, are our guide to living and we ignore them at our peril. Picture your emotions like a balloon and every time you try to push it aside, it is filled with more and more air until it bursts. Even the slightest provocation can set you off. That is your amygdala, which can be thought of as your brain's smoke detector, sounding the alarm. The good thing is, this part of the brain warns us of impending danger; however, it is also responsible for us unnecessarily flying off the handle. Naming an emotion allows us to pause and use our breath to help calm our physiology, taking us from a fight-or-flight state to one where the frontal lobe has a chance to kick into action and bring some sense to the situation that is spiking our blood pressure.

Breathing for a calmer state

Abblett talks of how our emotions can be like a hand in front of our face, where we are all consumed by it and unable to clearly see what is happening. Using our breath, where our exhales are longer than our inhales, takes us back into a state of relative calm where we can more clearly assess the situation. The goal of deep breathing is to stem the tide of stress hormones, so we may once again be under the control of the parasympathetic nervous system, allowing cordial interactions with others, versus the sympathetic nervous system which allows our emotions to rule the moment. Abblett's article contains a useful exercise, outlined below.
Here's a possible domino effect of reactive thoughts that might show up for you:

Event occurs

Your body stiffens, clenches

You think, "I can't believe this!" / "They are so wrong!" / "This shouldn't be!"

You feel, "I am angry / sad / frustrated / humiliated / etc."

Your body stiffens and clenches even more

You decide, "I'm going to let them have it!"

And now, naming the emotion right after the body first stiffens, surges, or in some way alerts you that upset is here:

You think, "My body is telling me I'm angry, sad, etc." (deep, slow breath in)

You recognize, "I'm having thoughts that this is upsetting." (slow exhale out)

You feel, "Anger . . . anger . . . anger . . ." (deep, slow breath in)

Your body slows down (slow exhale out)

You feel, "Sad . . . sad . . . sad . . ." (deep, slow breath in)

The sequences highlight the importance, as we know from yoga, to not let the mind and body disconnect. Yoga is about linking the breath with movement, helping the mind and body to work in tandem as we prepare for meditation, where we turn our attention inward, to a single point of focus, away from the input to our five senses. The work of yoga and meditation comes into play not only while on our mats, but when we are faced with daily challenges and the choice of how to react. It is at that critical moment we have the opportunity to use our lessons from movement, breathwork and mediation to make the right choice, ensuring our minds and body are working with-not against-each other.

Yoga philosophy talks about how we are born with mental and emotional patterns known as samskaras, representing our default behaviours. Thankfully, neuroplasticity comes to the rescue as research shows we can retrain our brains. This, of course, takes time and doesn't happen overnight.

Remember to be kind to yourself and recognize that when you feel the anger rising, you now know you have the tools to create new ways of behaving by taking a moment to label that feeling, while breathing your way to a state of calm, so you can more clearly see the situation for what it really is.

Dr. Bruce Freeman is the Director of Patient Experience for dentalcorp, helping dentists across Canada achieve clinical success that results in the best experience for their patients.

Bruce is an international lecturer on clinical orthodontics, facial pain, patient experience, and virtual surgical planning. He is the co-director of the Facial Pain Unit at Mount Sinai Hospital. He further directs the Wellness Program for dental residents at Mount Sinai Hospital, emphasizing how self-care leads to the best patient care.

Bruce is an honours graduate of the University of Toronto. He completed the Advanced Education in General Dentistry program at the Eastman Dental Center in Rochester and returned to the University of Toronto to complete his diploma in orthodontics and his Master of Science degree in temporomandibular disorders and orofacial pain. He is also a certified yoga instructor with additional training in breathing techniques, meditation, and trauma informed movement.
RELATED ARTICLE: 5 Common Pitfalls of Patient Privacy

# data[].attributes.attachment_link.title
Name It to Tame It: Labelling Emotions to Reduce Stress & Anxiety

# data[].attributes.attachment_link.description
I have thought about where these phrases came from after enjoying a wonderful article titled Tame Reactive Emotions By Naming Them by Mitch Abblett. I do a lot of reading about how our brains work with respect to dealing with our emotions and I will give you the benefit of my research in the form of some quick and easy tips to bring a bit more calm to your life.

# data[].attributes.headline
The 10 AI Innovations Expected to Revolutionize 2024 - 2025

# data[].attributes.subject
The 10 AI Innovations Expected to Revolutionize 2024 - 2025

# data[].attributes.attachment_link.title
The 10 AI Innovations Expected to Revolutionize 2024 - 2025

# data[].attributes.attachment_link.title
How AI may impact education: the Singularity

# data[].attributes.attachment_link.description
(Based on opinions by Bostrom, Hinton, Musk, Kurzweil, Goleman, Gates, Kelly, McAfee and others) AI singularity is a hypothetical point in the future when artificial intelligence surpasses human intelligence and becomes capable of self-improvement, leading to an exponential increase in its capabilit

# data[].attributes.attachment_link.readable_text
Just returned from another incredible day at the Dubai Future Forum learning day where I had the opportunity to participate in two thought-provoking workshops at Jumeirah Emirates Towers. The first was led by the esteemed team from The Millennium Project, including CEO Jerome Glenn and Professor Emerita Sirkka Heinonen from Finland's Futures Research Center.

It was truly inspiring to learn how the Finnish government leads innovation by incorporating future foresight at the highest levels of government, including the Prime Minister's office and Parliament.

The Millennium Project's State of the Future 20.0 offers a powerful lens to examine humanity's prospects. This 500-page report, informed by ongoing research, Delphi studies, and insights from over 4,000 global experts, identifies 15 Global Challenges-a roadmap for navigating our most pressing issues.

Each challenge addresses critical aspects of our collective future, sparking conversations and innovations worldwide. For instance:

🔍 Challenge 9: Education and Learning How can we revolutionize education to make humanity more intelligent, knowledgeable, and wise in tackling global challenges?

This question reminds us that education isn't just about imparting knowledge-it's about fostering critical thinking, creativity, and adaptability. With rapid advancements in AI, climate change, and globalization, the ability to learn, unlearn, and relearn is more vital than ever.

🌟 To explore all 15 challenges and understand how they intersect with your work or aspirations, visit the . Millennium Project's overview

Dubai Future Forum 2024- Learning Day Workshop 1: The Millennium Project

🤖 Understanding AI vs. AGI: Why It Matters 🌐

The State of the Future 20.0 report by the Millennium Project emphasizes the critical distinction between Artificial Intelligence (AI) and Artificial General Intelligence (AGI):

➡️ AI: Designed to excel in specific tasks, such as diagnosing diseases, analyzing data, or driving cars.

➡️ AGI: A future form of intelligence with human-level-or even superhuman-abilities across multiple domains, capable of reasoning, problem-solving, and learning in ways akin to humans.

As we shape the future of education and society, navigating the opportunities and risks of these technologies is pivotal:

AI can enhance learning through personalized education, intelligent tutors, and data-driven insights.

AGI, if achieved, could redefine human capabilities but also raises complex ethical, social, and existential questions.

Thoughtful governance, innovation, and ethical foresight will be essential to harness the benefits while mitigating potential risks.

Dubai Future Forum 2024- Learning Day Workshop 1: AI versus AGI as explained by Jerome Glenn, CEO of The Millennium Project

Building positive and plausible visions of a future with AI

During this workshop, Jose Cordeiro shared The Future of Life Institute competition for crafting compelling visions of a plausible and aspirational future shaped by advanced artificial intelligence: 2045 World Build

Dubai Future Forum 2024- Learning Day Workshop 1: Future of Life Institute Competition

At Workshop 2: Evolving Foresight Skills , as participants, we engaged in vibrant discussions on how to strengthen and refine the tools and mindsets needed to anticipate and shape the future. Here are the key takeaways:

Key Events : What past milestones shape our understanding of foresight today?

Future Tools : The emerging technologies and methods that will redefine foresight practices.

Sci-Fi Insights : How speculative fiction continues to inspire and inform futures thinking.

What's Missing : Identifying gaps in current foresight approaches and capabilities.

Dubai Future Forum 2024- Learning Day Workshop 2-Evolving Foresight Skills: Collective Future Timeline

2. Skills for Futurists: In our group table discussion, we focused on two areas:

Doing : Developing expertise in foresight research and practical applications.

Being : Cultivating emotional intelligence and facilitation skills to navigate complex group dynamics and foster meaningful discussions.

🌍 As the field evolves, combining technical foresight tools with emotional intelligence will be essential for shaping inclusive, actionable visions of the future.

Dubai Future Forum 2024- Learning Day Workshop 2-Evolving Foresight Skills

Future questions I'm inspired to continue working on (Let's discuss!) 👇

1. What is the future of education? How can we prepare humanity for the challenges ahead?

2. How do you see the balance between AI's practical advancements and the long-term implications of AGI shaping our world?

3. What do you think are the most critical skills for futurists today?

# data[].attributes.attachment_link.description
Just returned from another incredible day at the Dubai Future Forum learning day where I had the opportunity to participate in two thought-provoking workshops at Jumeirah Emirates Towers. The first was led by the esteemed team from The Millennium Project, including CEO Jerome Glenn and Professor Eme

# data[].attributes.headline
1. Rethinking Education for Global Challenges

# data[].attributes.subject
1. Rethinking Education for Global Challenges

# data[].attributes.body
1. Rethinking Education for Global Challenges

The Millennium Project's "State of the Future 20.0" identifies 15 Global Challenges, including the need to revolutionize education.

Question: How can educational systems be transformed to equip learners with the critical thinking, creativity, and adaptability required to address these global challenges?

# data[].attributes.attachment_link.title
15 Global Challenges - The Millennium Project

# data[].attributes.attachment_link.description
The 15 Global Challenges overview provides a framework to assess the global and local prospects for humanity and actions that might help.

# data[].attributes.body
2. Navigating AI and AGI in Education

The distinction between Artificial Intelligence (AI) and Artificial General Intelligence (AGI) presents both opportunities and ethical dilemmas.

Question: What ethical frameworks should guide the integration of AI and the potential emergence of AGI in educational contexts to ensure they enhance rather than hinder human learning?

# data[].attributes.attachment_link.description
Just returned from another incredible day at the Dubai Future Forum learning day where I had the opportunity to participate in two thought-provoking workshops at Jumeirah Emirates Towers. The first was led by the esteemed team from The Millennium Project, including CEO Jerome Glenn and Professor Eme

# data[].attributes.headline
3. Embracing Speculative Fiction in Foresight

# data[].attributes.subject
3. Embracing Speculative Fiction in Foresight

# data[].attributes.body
3. Embracing Speculative Fiction in Foresight

Speculative fiction has been highlighted as a tool for inspiring futures thinking:

Question: In what ways can speculative fiction be utilized within educational settings to foster foresight and prepare students for uncertain futures?

# data[].attributes.attachment_link.description
Just returned from another incredible day at the Dubai Future Forum learning day where I had the opportunity to participate in two thought-provoking workshops at Jumeirah Emirates Towers. The first was led by the esteemed team from The Millennium Project, including CEO Jerome Glenn and Professor Eme

# data[].attributes.headline
4. Building Positive Visions of AI-Enhanced Futures

# data[].attributes.subject
4. Building Positive Visions of AI-Enhanced Futures

# data[].attributes.body
4. Building Positive Visions of AI-Enhanced Futures

The Future of Life Institute's competition encourages the creation of aspirational futures shaped by AI.

Question: How can educators and students collaboratively construct positive and plausible visions of the future that incorporate AI advancements, ensuring these narratives are inclusive and equitable?

# data[].attributes.attachment_link.description
FLI works on reducing extreme risks from transformative technologies. We are best known for developing the Asilomar AI governance principles.

# data[].attributes.body
Dr. Faouzi Bouslama
Associate Professor - Computer Information Science
Higher Colleges of Technology-Dubai Academic City, UAE

fbouslama@hct.ac.ae

# data[].attributes.body
To get the custom GPT on your phone, please scan the QR code.

Link:

https://chatgpt.com/g/g-682d8131d398819194b49a0d50e2a431-emotionally-intelligent-future-ready-agent

# data[].attributes.attachment_link.title
THE WEI EDUHUM-Montreal Conference_F Bouslama et al

# data[].attributes.attachment_link.title
3. Part III-Course wrap up & reflections

# data[].attributes.attachment_link.title
Book Chapter_Intelligent Computing Systems_Dr Faouzi Bouslama_EI and AI

# data[].attributes.body
Great for planning new AI tools ethically

# data[].attributes.attachment_link.description
Brainstorm about the ethical implications of your project and represent them in a canvas.

# data[].attributes.body
You can access the self-paced content through the below links. This will remain open until November 30th, 2025:

HCII 2025 Part I Student paced course material:

https://app.nearpod.com/?pin=MZB9C

Join at join.nearpod.com or in the app

MZB9C

HCII 2025 Part II Student paced course material:

https://app.nearpod.com/?pin=6AD8H

Join at join.nearpod.com or in the app

6AD8H

HCII 2025 Part III Student paced course material:

https://app.nearpod.com/?pin=SEHWQ

Join at join.nearpod.com or in the app

SEHWQ

# data[].attributes.headline
With Dr. Tatjana from University of Cambridge and Dr. Kurt from the Open University, UK

# data[].attributes.subject
With Dr. Tatjana from University of Cambridge and Dr. Kurt from the Open University, UK