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I learnt a lot through this MPU3222 group assessment. It has provided me with a comprehensive understanding of business management and the importance of strategic planning. I took on the responsibility of managing all the financial aspects. I handled tasks such as tracking transactions, preparing financial statements, and ensuring the business's overall financial health. Through this project, I strengthened my financial management skills and learnt the importance of teamwork, problem-solving, and adaptability. With good teamwork, everything can be done efficiently. Communication is also important, as we have a lot to discuss to complete this assessment.

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Financial Records for Trend Haven (Nov–Dec)        

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We kept track of every transaction for Trend Haven in November and December using Microsoft Excel.Tracking items sold, customer payments, and cash flow (sales and expenses) and calculate our profit, which helps us better understand our business performance.

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Welcome to Trend Haven, your one-stop shop for trendy and stylish accessories that elevate your everyday look! Whether you're looking for vibrant and playful items or sophisticated pieces, we've got you covered.

Our flower hair clips, with their bold, colourful designs, bring a tropical vibe to any hairstyle. They are perfect for beach outings, summer parties, or adding fun to your daily look. For those who prefer a minimalist touch, our claw clips offer functionality and elegance, making them ideal for busy mornings, casual outings, or formal events.

For a cosy and playful touch, our cute socks for girls feature charming patterns like strawberries and pastel stripes, blending comfort with personality. If you're shopping for men, our socks for men are designed to provide maximum comfort and durability, making them perfect for workdays, sports, or relaxing weekends.

Add a touch of elegance to your outfit with our brooches, available in various classic and modern designs. These pieces are perfect for accessorizing scarves, blouses, or jackets, adding a refined flair to any ensemble.

Shop now at Trend Haven and discover a world of accessories that combine style, functionality, and affordability. Don’t just accessorize and express yourself! 💖

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An income statement helps us understand how much money we made and spent by summarizing all revenue, expenses, and profit for a specific period.

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We used Go-eCommerce to track and display the sales and profit of Trend Haven, with the total profit already divided equally among the six members.

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Trend Haven is a trendy accessory store that specializes in providing a wide range of fashionable and affordable accessories for all ages. Our product selection includes stylish hair clips, elegant brooches, portable mini mirrors, fun cute socks, and eye-catching earrings. At Trend Haven, we strive to offer the latest fashion trends to our customers while ensuring that our products are both accessible and affordable. We believe that personal style should be an expression of creativity and individuality, and we are committed to helping our customers find pieces that align with their unique tastes.

The products we offer are carefully designed to reflect the latest trends in fashion, ensuring that our customers always have access to the most current accessories on the market. Whether you’re looking to add a pop of color to your outfit with a vibrant hair clip or search for the perfect pair of earrings to complete your look, Trend Haven is the one-stop shop for all your trendy accessory needs.

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Minimal Square Photo Collage Photography Instagram Post

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Trend Haven is strategically located at Cempaka College, within the University of Malaysia, Sarawak. Our physical store can be found at Jln Ramin, 94300 Kota Samarahan, Sarawak. This prime location makes it incredibly convenient for students, faculty members, and visitors of the university to stop by and explore our trendy offerings. Additionally, being situated in such a bustling and youthful environment allows us to cater specifically to the fashion-forward college community, who are always on the lookout for stylish, affordable accessories.

The university setting also helps us maintain close connections with our target audience, which are students and young professionals, while providing a convenient shopping experience.

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Trend Haven operates as a partnership business. Our partnership structure allows us to pool resources, skills, and expertise to provide a superior shopping experience for our customers. By combining different strengths, we can ensure that the business runs efficiently while staying true to our passion for fashion and customer service. We are dedicated to creating a positive, inclusive shopping experience where customers feel welcomed and confident in their accessory choices.

As partners, we work together to make key business decisions, manage inventory, and engage with customers, ensuring that we remain at the forefront of fashion trends and maintain a reputation for providing high-quality products

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To accommodate the busy schedules of our university community, Trend Haven operates from 8:00 AM to 8:00 PM daily. This extended timeframe allows students and staff to visit during their breaks or after classes, ensuring that everyone has ample opportunity to browse and shop for their favorite accessories. Whether you’re looking to pick up a quick gift or treat yourself to something new, we’re here to serve you throughout the day.

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Trend Haven recognizes the importance of an online presence, especially for younger audiences who often turn to social media to discover new products and trends. We engage with our customers through our social media platforms, where we showcase our latest products, offer exclusive promotions, and interact with our community. Follow us on social media for the latest updates and trends:

Instagram: trendhav3n_shop

Through these platform, we create to build a community around our brand and provide our followers with a constant stream of fashion inspiration and product information.

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Welcome back to Instagram. Sign in to check out what your friends, family & interests have been capturing & sharing around the world.

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Trend Haven addresses several key challenges faced by our target customers:

Affordable Fashion: Many young individuals and students face budget constraints when shopping for accessories. Trend Haven offers trendy products at affordable prices, ensuring that everyone can stay fashionable without exceeding their budget.

Convenience and Accessibility: With our store located in a central and busy area of the University of Malaysia, Sarawak, Trend Haven offers students and university staff an easily accessible location to shop for trendy accessories. Our extended operating hours further add to the convenience, allowing customers to shop during their breaks, after class, or before heading home.

Personal Style Expression: Many of our customers are looking to express their individuality through their clothing and accessories. Trend Haven provides a wide range of items that can help individuals create their own unique looks, from playful socks to elegant brooches, ensuring that customers feel confident and stylish.

Quality Products: We pride ourselves on offering high-quality accessories that not only look great but are also durable and reliable. Our customers can count on our products to last, making their purchases both fashionable and worthwhile.

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Our logo, a whimsical design with a soft color palette, embodies the trendy spirit of our brand. The phone with its accessories symbolizes the range of products we offer, including flower clip hair, mirror pocket, and other trendy accessories. We believe in making fashion accessible to everyone, and our online platform allows you to conveniently order your favorite items from anywhere.

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Black Cream Elegant Monogram Initial Name I C Logo  (1)

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“Clip it, love it, flaunt it! 💫 The perfect accessory for every hair type and style''

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RM6

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Classy. Minimal. Essential. 🤎 Our brown hair clips are here to complete your look. Available now – don’t miss out! 🛍️✨

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RM5

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Fruit + Socks = Adorable 🍉🧦

Add a pop of color and fun to your outfit with these cute designs! 🍒💛

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RM5

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Sweet, soft, and stylish! 🍓 Our strawberry socks are here to brighten your day 🥰😍

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RM5

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"Step up your style game with our premium Men's Socks! 🧦 Designed for ultimate comfort and durability, they're perfect for work, play, and everything in between. Keep your feet cozy and your look sharp. 👞✨ Grab yours now! #TrendHaven #MensStyle #ComfortAndClass"

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RM5

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"Add a touch of elegance to any outfit with our stunning Brooch Collection! ✨ Perfect for scarves, jackets, or blouses, these timeless accessories are designed to make you stand out. 💎 Shop now and elevate your style! #TrendHaven #ElegantAccessories #BroochLove"

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RM2.50

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"Complete your look with our Fashionable Accessory Set! 🌟 Featuring chic hair clips, cute socks, elegant earrings, and stylish brooches, this collection has everything you need to stay trendy from head to toe. 💖 Perfect as a gift or a treat for yourself! Shop now and slay every outfit! 💎✨ #TrendHaven #AccessoryGoals #StayStylish"

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RM12

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Instagram Marketing Activities

Link to Instagram Business Page

https://www.instagram.com/trendhav3n_shop?igsh=MWJhNWVwdDF5cTBzYQ==

Here we also attach our profile page with profile picture and bio.

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Welcome back to Instagram. Sign in to check out what your friends, family & interests have been capturing & sharing around the world.

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We also posted every purchase from our customers. This is to let other viewers know that we are handling a lot of customers and this will surely increase their trust in us. Besides, it shows that we are actively selling all of our products. We also include customer reviews and testimonials. In this story post, we show that our customers is wearing our product.

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Screenshot of a post from a campaign. This is when christmas arrive, we create a promotion to promote our fashionable item. For the one who celebrates christmas will surely buy from our store.

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We also posted an appreciation post for our customers when we achieved 200 followers. By this, our customers will surely feel appreciated by us. We created a post by using a creative tools which is Canva so that all of our post will be attractive to our customers. This is also eye catching for them and will surely lead them to engage more with our account.

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Directors hold a position of significant responsibility within a company, tasked with guiding its strategic direction while ensuring compliance, financial integrity, and ethical governance. His decisions directly impact the organization’s success and sustainability. As director, he will prioritize the long-term success of the company over personal interests, actively participating in board meetings and decision-making processes to align with the company's mission and goals. The role of a company director is vital for effective governance and operational success. He also needs to balance their strategic oversight with compliance, risk management, and ethical responsibilities to ensure that the organization thrives while adhering to legal standards. His leadership directly impacts both employee engagement and overall organizational performance.

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CYRILLYN RAJU ANAK NELSON RICKY (103752)

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CYRILLYN RAJU ANAK NELSON RICKY (103752)

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As self-reflection during this MPU3222 course, I learnt a lot of things that related to businesses. In this project, I've holds the position of operation. Being in this position has enhance my personal growth and effective leadership. Through this assessment, I can evaluate my own performance, enhance decision-making and foster a culture of continuous improvement within my team. This project enables me to analyze operational processes critically. By evaluating what works well and what doesn’t, I can implement necessary adjustments that enhance efficiency and productivity within the organization.

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Our group has agreed to appoint Nur Farah Hanim binti Malik as our financial manager. As a financial manager, Farah is responsible for managing the financial activities of an organization, ensuring that resources are used efficiently and effectively to achieve business goals. This role encompasses various functions, including financial planning, budgeting, investment management, and risk assessment. As financial manager, she's responsible or forecasting future financial performance and preparing budgets that align with the company’s strategic goals. This involves analyzing market trends, economic conditions, and internal data to create accurate financial projections. Furthermore, she will coordinate with other departments to ensure that all business decisions consider their financial implications. She work closely with teams across the organization to optimize resource allocation and operational efficiency.

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We also used Go-eCommerce to track daily sales and expenses for Trend Haven, ensuring accurate records, and divided the total profit equally among all six members.

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Our group has appointed her as operations managers. She is essential to the smooth functioning of an organization, overseeing various operational processes to enhance efficiency and productivity. Her responsibilities are diverse and critical for achieving organizational goals. As operation manager, she will manage daily operations which is oversee day-to-day activities, ensuring that operations run smoothly and efficiently, from production to service delivery. She also will Continuously analyze and improve operational systems and processes to enhance efficiency and effectiveness, focusing on eliminating waste and optimizing resource utilization. As summary, the role of an operations manager is multifaceted, requiring a combination of leadership, strategic thinking, and analytical skills. By effectively managing operations, she contributes significantly to the organization's efficiency, productivity, and overall success. Her ability to streamline processes while maintaining high-quality standards is crucial in today’s competitive business environment.

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She's has been appointed as sales manager. A Sales Manager plays a vital role in driving a company's revenue and growth by leading and managing the sales team. Their responsibilities encompass a variety of tasks aimed at achieving sales targets and ensuring the effectiveness of the sales process. As sales manager, she will create and implement sales plans which is develop strategies sales plans that align with business objectives, aiming to expand the customer base and enhance market presence. She also set sales goals. Establish clear sales targets for the team and monitor progress towards achieving these goals. A sales manager significantly contributes to the overall success of the organization.

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He was appointed as production manager. A Production Manager plays a crucial role in overseeing the manufacturing process within an organization. His responsibilities encompass a range of tasks aimed at ensuring efficient production while maintaining quality standards. He will manage the entire production process. From planning to completion, the Production Manager ensures that production runs smoothly and meets organizational goals. He also will implement quality control measures to ensure that products meet required specifications and standards throughout the production process. The role of a Production Manager is vital for ensuring that manufacturing processes are efficient, cost-effective, and aligned with quality standards. By effectively managing resources, leading teams, and implementing best practices in production management, they contribute significantly to the overall success of the organization.

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Our group has appointed her as our content creator manager. A content creator manager is a vital role within an organization, responsible for overseeing the content creation process and ensuring that all content aligns with the brand's strategic objectives. This position involves a blend of creative leadership, strategic planning, and team management. Her duties will develop content strategies that align with marketing goals, ensuring that all content initiatives support brand objectives and resonate with target audiences. She also conducts research to understand audience demographics, preferences, and trends to inform content themes and messaging. Moreover, she will lead a team of content creators, including writers, designers, and multimedia specialists, providing guidance and support throughout the content development process. As conclusion, the role of a Content Creator Manager is essential for organizations looking to enhance their brand presence through strategic content development. By combining creative vision with analytical insights, she drives impactful storytelling that engages audiences and supports business objectives.

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MUHAMMAD LUKMAN HAKIM BIN ZULKIFLI (105248)

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MUHAMMAD LUKMAN HAKIM BIN ZULKIFLI (105248)

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I learned a lot from the MPU3222 group project. It helped me understand how businesses are managed and why planning is important. I was in charge of marketing activities, like creating ads and promoting our business. This project helped me get better at marketing and showed me how important it is to work well with others. We all needed to talk and solve problems together to finish the work. Working as a team made everything easier!

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Taking MPU322, Foundation of Entrepreneurship Inculturation, has been a transformative experience that deepened my understanding of entrepreneurship and allowed me to apply theoretical knowledge in a practical setting. The course provided valuable insights into essential topics such as business planning, financial management, marketing strategies, and entrepreneurial ethics. Among these, the importance of crafting a well-structured business plan stood out as a critical foundation for success.

Running a small-scale business as part of the course was challenging and rewarding. I had to balance academic responsibilities with managing the business, which tested my time management and organizational skills. There were moments of uncertainty, especially when facing unexpected setbacks, but these experiences taught me resilience and adaptability. Engaging with customers was particularly fulfilling, as their feedback allowed me to refine my offerings and gain a deeper appreciation for customer satisfaction.

This journey significantly contributed to my personal growth. I developed crucial skills such as communication, problem-solving, and leadership. Collaborating with peers on various aspects of the business enhanced my ability to work as part of a team and delegate tasks effectively. Additionally, managing resources and budgets taught me the importance of financial discipline.

Overall, MPU322 and my experience as a student entrepreneur have solidified my interest in entrepreneurship. They have equipped me with the knowledge, skills, and mindset to face future challenges confidently and creatively. I am more motivated than ever to apply these lessons in my career and personal endeavours, fostering an entrepreneurial spirit in all aspects of my life.

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Through this GP Assessment MPU3223 course, I was given the opportunity to develop skills in entrepreneurship, especially in product innovation, marketing, and sales. This task provided me with a deeper understanding of the business process, from the initial stage to delivering the product to the customer. As a sales manager, I gained a comprehensive understanding of the business process, from the early stages to delivering the product to customers. This was a valuable experience as I was able to interact directly with customers, understand their needs, and explain the advantages of the product we were selling. This activity taught me how to communicate effectively and improve my sales skills. Overall, the GP Assessment allowed me to gain practical business skills. This experience broadened my understanding of entrepreneurship and opened my eyes to the challenges and opportunities within the industry.

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The MPU3222 Foundation of Entrepreneurship Inculturation course has been a transformative experience that deeply influenced the development and operation of my business, Trend Haven, a trendy accessory shop. This course provided me with essential entrepreneurial knowledge, such as identifying market needs and creating innovative solutions. These principles helped me establish Trend Haven by recognizing the demand for affordable yet fashionable accessories like hair clips, socks, portable mirrors, and earrings, catering to a diverse customer base.

One of the most impactful lessons was the emphasis on cultural sensitivity and creativity in business. The course encouraged me to align Trend Haven’s branding with customer preferences, resulting in a pastel-colored logo and trendy product designs that resonate with our audience. Additionally, leveraging social media platforms like Instagram allowed me to engage directly with customers through creative marketing content and testimonials, building trust and strengthening our community.

The course also introduced me to practical tools like the Business Model Canvas, which structured our operations effectively. Key partnerships with platforms like Shopee for sales and suppliers like Mr. DIY for affordable packaging streamlined our supply chain and optimized costs. Furthermore, the financial management lessons were invaluable, as tools like Microsoft Excel helped me track sales, expenses, and profits through detailed transaction reports and income statements. These insights enabled me to make data-driven decisions, improving Trend Haven’s performance.

Marketing strategies were another focus area that directly benefited Trend Haven. The course emphasized customer engagement and branding, which I applied by sharing customer feedback and creating visually appealing content. These efforts enhanced our online presence and increased customer loyalty. Moreover, the course underscored the importance of innovation and sustainability for business growth. By continuously updating our product offerings with stylish, functional, and affordable accessories, Trend Haven remains competitive in the dynamic fashion market.

On a personal level, the course helped me develop an entrepreneurial mindset, teaching me to embrace challenges and approach problem-solving creatively. From designing the logo to managing finances and customer expectations, each step in this journey has honed my skills and deepened my understanding of running a business. Overall, MPU3222 provided a strong foundation that not only shaped Trend Haven’s success but also prepared me for future entrepreneurial endeavors.

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This Business Model Canvas outlines a well-structured plan for a business catering to diverse customer needs. The Key Partners include Shopee, an online marketplace, Mr. DIY for sourcing affordable packaging materials, and Daiso, which provides unique and complementary products. These partnerships ensure cost-effective sourcing and enhance the variety of offerings.

The business's Key Activities focus on packaging products securely and attractively, maintaining excellent customer service to build trust, and leveraging online platforms for advertising. These activities ensure smooth operations and effective business promotion.

The Value Propositions highlight the business's commitment to offering affordable prices, value-added bundle deals, trendy and relevant products, and prompt responses to customer inquiries. These factors set the business apart by prioritizing customer satisfaction and convenience.

Building strong Customer Relationships is a priority. The business focuses on flexibility in services and offering special pricing to loyal customers, which fosters trust and long-term customer loyalty. The business targets specific Customer Segments, including young adults, men, women, and particularly students from UNIMAS, ensuring its offerings appeal to a broad and relevant demographic.

The Channels used to reach customers include popular platforms like TikTok, which allows for engaging video promotions, Instagram for visually appealing marketing, and WhatsApp Business for direct and efficient communication with customers. These channels ensure a strong online presence and effective customer engagement.

The business's Key Resources include reliable internet accessibility, which supports seamless online operations, the Google Form platform for managing orders and feedback, and essential gadgets like smartphones or computers for business management. These resources are crucial for maintaining efficiency.

The Cost Structure comprises purchasing, delivery, and shipping costs, along with expenses for packaging and promotions. These costs are managed carefully to ensure affordability for customers while maintaining profitability. Revenue is generated through Direct Sales, additional charges for delivery services, and sales from online orders placed via platforms like Shopee or Instagram.

Overall, this business model emphasizes affordability, effective online engagement, and excellent customer service, making it a competitive and customer-focused venture.

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This customer made a purchase from Trend Haven, our store. The majority of them will shop again because our products are undoubtedly stylish and up to date and satisfy their needs. Customer satisfaction is very importance to us. In accordance with customer requests, we always make sure to sell the best products.

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This is the order that we received. Our business WhatsApp account is typically used by the customer to get in touch with us. We utilize WhatsApp's capabilities, which are really helpful to us. First of all, catalogs help customers place orders by showcasing our goods and services. Additionally, we've set up WhatsApp's rapid responses to save time on commonly requested questions. We also set the labels to organize customer interactions. Finally, we always ensure that everything is run smoothly, and the order will be delivered to the customer.

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At Trend Haven, we are constantly on the lookout for the latest trends and styles to bring to our customers. We carefully curate our collection to ensure that we offer only the highest quality and most stylish accessories. Whether you're looking for something to add a touch of personality to your everyday look or a statement piece for a special occasion, you're sure to find it at Trend Haven.

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Davis Liyan Anak Danny is a Director, responsible for guiding the company's strategic direction, ensuring compliance, and promoting ethical governance. His leadership is crucial for the company's success and sustainability.

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Cyrillyn Raju Anak Nelson Ricky has been appointed as Operations Manager. She is responsible for overseeing various operational processes, ensuring smooth and efficient day-to-day activities, and driving organizational success.

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Amira Fathin Hanis Binti Ahmad Selihin is our Content Creator Manager. She leads our content creation efforts, ensuring it aligns with our brand strategy and resonates with our audience.

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Nur Farah Hanim binti Malik is our Financial Manager. She is responsible for managing the organization's finances, ensuring efficient resource allocation, and driving financial success.

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Muhammad Lukman Hakim Bin Zulkifli has been appointed as Production Manager. He is responsible for overseeing the entire manufacturing process, ensuring efficient production, and maintaining high-quality standards.

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Arrina Damia Binti Murtadza is our Sales Manager. She leads the sales team, develops sales strategies, and drives revenue growth for the company.