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Please complete this form if you have a concern for a learner

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Easily create surveys and polls to collect customer feedback, measure employee satisfaction, and organize team events.

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How to use the monthly newsletters to support Prevent conversations during Coaching reviews

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How to use the monthly newsletters to support Prevent conversations during Coaching reviews

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The 4 minute video shows a real example of a learner having a Prevent discussion during a coach review meeting.

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Prevent example- Safeguarding newsletter ACTED

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[Auto-generated transcript. Edits may have been applied for clarity.]

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Practical Teaching Strategies to Support Dyslexic Learners

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Practical Teaching Strategies to Support Dyslexic Learners

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Practical Teaching Strategies for Dyslexic Learners

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How to access Learning Support Documents on eLMS

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How to access Learning Support Documents on eLMS

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Instructions to access Cognassist Reports or Additional Learning Support

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Monthly Newsletters for Learners providing topical information around Well-being, Prevent, British Values and other useful signposting

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Updated Safeguarding Slide (ESTIO format 2025)

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Updated Safeguarding Slide (ESTIO format)

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Updated Safeguarding Slide (Firebrand format 2025 latest)

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Updated Safeguarding Slide (FIrebrand format 2025 latest)

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A journey to support people out of poverty and dependence

People can find themselves in poverty because of a major change in circumstances, others come from a background of entrenched, generational poverty. We support people on a journey towards a sustainable outcome.

Providing the basics and supporting people on a path to dignity and not to dependence

Free practical advice, working alongside people to help them stay out of debt

Our cafés and community projects are the front line of the battle against poverty in the UK

Employment Plus Locals offer information and guidance within a supportive environment

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Turn2us is a national charity offering information and practical support to people facing financial insecurity. We help people gain access to welfare benefits, charitable grants and other support - online, by phone and face to face through our work in communities and the organisations we partner with.

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Get advice if you're homeless or about to lose your home, including help from your local council and finding a place to stay if you're on the streets.

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Skip to main content

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In England, your council must help if you're legally homeless or will become homeless within the next 8 weeks.

You may be legally homeless if:

you've no legal right to live in accommodation anywhere in the world

you cannot get into your home, for example your landlord has locked you out

it's not reasonable to stay in your home, for example you're at risk of violence or abuse

you're forced to live apart from your family or people you normally live with because there's no suitable accommodation for you

you're living in very poor conditions such as overcrowding

Find your council

Find your council to get help and advice.

What help you can get

There are different types of support your council could offer you. For example, they may offer you advice, emergency housing, support to find longer-term housing or help so you can stay in your home.

The type of help you can get depends on:

your eligibility for assistance

if you're in priority need

what caused you to become homeless

Eligibility for assistance

If you live permanently in the UK, you'll usually be eligible for assistance.

If you're from abroad, you may not be eligible because of your immigration status. For more information, check Shelter's guide on housing rights.

Priority need

You may be in priority need if any of the following are true:

you or someone you live with is pregnant

'dependent children' live with you (under 16s or under 19s if they're studying full-time)

you're 16 or 17

you're under 21 and were in care between the ages of 16 and 18

you're assessed by the council as vulnerable, for example as a result of old age, disability or domestic abuse

you're homeless after a flood, fire or other disaster

Get advice and support

You can get further advice and support from Shelter England.

Legal advice

You may be able to get free legal advice for housing problems including if you're being evicted or you've been made homeless. Check if you can get legal aid.

You can get advice from Civil Legal Advice, if you're eligible, or you can search for a legal aid adviser.

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Help if you're homeless or about to become homeless

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Female genital mutilation ( FGM), sometimes known as 'female circumcision' or 'female genital cutting', is illegal in the UK.

It's also illegal to take abroad a British national or permanent resident for FGM, or to help someone trying to do this.

You can get up to 14 years in prison for carrying out FGM or helping it to take place.

Contact the police if you or someone you know is in immediate danger of FGM.

You should also contact the Foreign and Commonwealth Office if you know a British national who's already been taken abroad.

If you're abroad you can contact the nearest British embassy, commission or consulate.

If you or someone you know is at risk

Contact the NSPCC anonymously if you're worried that a girl or young woman is at risk or is a victim of FGM.

UK organisations

You can get help and advice in the UK from:

In England you can find NHS specialist clinics for FGM.

In Scotland you can contact:

Local help and advice

You can contact your local council and ask for the Safeguarding Children Board.

You can also search for help and advice in your area using your postcode.

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Female genital mutilation: help and advice

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If you are in immediate danger, call 999 and ask for the police. If you can't speak and are calling on a mobile press 55 to have your call transferred to the police. Find out how to call the police when you can't speak.

For free, confidential advice, 24 hours a day contact a domestic abuse helpline.

Household isolation instructions do not apply if you need to leave your home to escape domestic abuse.

Translated guidance

If English is not your first language, information has been translated into several languages as well as an easy read version.

Women's Aid also have guidance documents on domestic abuse and coronavirus available in a number of languages for victims, family and friends, and community members of those affected.

If you are deaf, you can access a British Sign Language video that explains how to get help if you or someone you know is a victim of domestic abuse.

Recognise domestic abuse

Does your partner, ex-partner or someone you live with:

cut you off from family and friends and intentionally isolate you?

bully, threaten, or control you?

take control of your finances?

monitor or limit your use of technology?

physically and/or sexually abuse you?

Domestic abuse is not always physical violence. It can also include:

coercive control and 'gaslighting'

economic abuse

online abuse

threats and intimidation

emotional abuse

sexual abuse

Anyone can be a victim of domestic abuse, regardless of gender, age, ethnicity, religion, socio-economic status, sexuality or background.

If you believe that you are a victim of domestic abuse, there are signs that you can look out for including:

being withdrawn, or being isolated from your family and friends

having bruises, burns or bite marks on you

having your finances controlled, or not being given enough to buy food, medication or pay bills

not being allowed to leave your house, or stopped from going to college or work

having your internet or social media use monitored, or someone else reading your texts, emails or letters

being repeatedly belittled, put down or told you are worthless

being pressured into sex or sexual contact

being told that abuse is your fault, or that you're overreacting

See more signs to look for.

Get help and support

All forms of domestic abuse are not acceptable in any situation.

If you're experiencing domestic abuse and feel frightened of, or controlled by, a partner, an ex-partner or family member, it's important to remember that it's not your fault and there is no shame in seeking help.

It may seem like a difficult step to take, but there is support available and #YouAreNot Alone.

Free, confidential support and advice is available to victims and their concerned family members or friends, 24 hours a day.

Bright Sky app

Bright Sky is a mobile app and website for anyone experiencing domestic abuse, or who is worried about someone else.

The app can be downloaded for free from the app stores. Only download the app if it is safe for you to do so and if you are sure that your phone isn't being monitored.

Women's Aid local support services directory

Women's Aid have a directory of domestic abuse support services across the UK.

If you are experiencing domestic abuse or are worried about friends or family, you can access the Women's Aid live chat service 7 days a week, 10am to 6pm.
helpline@womensaid.org.uk
Victim Support

Victim Support run these services for victims and survivors of any abuse or crime, regardless of when it occurred or if the crime was reported to the police:

Ask for ANI codeword

If you are experiencing domestic abuse and need immediate help, ask for ANI (Action Needed Immediately) in participating pharmacies and Jobcentres (Jobs and Benefits Offices in Northern Ireland).

When you ask for ANI, you will be offered a private space, provided with a phone and asked if you need support from the police or other domestic abuse support services.

To find your nearest participating provider, search using the postcode checker on the Ask for Ani page on the Enough website.

Ask for ANI logo used in participating pharmacies and Jobcentres (Jobs and Benefits Offices in Northern Ireland).

Safe Spaces

Ask for ANI is delivered in partnership with Safe Spaces, a safe and confidential room where victims can take some time to reflect, access information on specialist support services or call friends or family.

Safe Spaces are also available in Boots, Morrisons, Superdrug and Well pharmacies, TSB banks and independent pharmacies across the UK.

Find your nearest Safe Space.

Check whether someone has an abusive past

If you are concerned that a new, former or existing partner has an abusive past you can ask the police to check under the Domestic Violence Disclosure Scheme (also known as 'Clare's Law'). This is your 'right to ask'. If records show that you may be at risk of domestic abuse, the police will consider disclosing the information. A disclosure can be made if it is legal, proportionate and necessary to do so.

If you are concerned about a friend or family member, you can apply for a disclosure on behalf of someone you know.

You can make a request to the police for information about a person's previous violent offending in person at the police station or elsewhere, by telephone, by email, online or as part of a police investigation. Support agencies and services can also help you ask the police about this.

Get a court order to protect you or your child

If you're a victim of domestic abuse you can apply for a court order or injunction to protect yourself or your child from:

your current or previous partner

a family member

someone you currently or previously lived with

This is called a non-molestation or occupation order.

You can apply online, by email or by post.

Get a court order if you've been the victim of domestic abuse.

Support someone you know

If you are worried that a friend, neighbour or loved one is a victim of domestic abuse, you can call the National Domestic Abuse Helpline for free and confidential advice, 24 hours a day on 0808 2000 247.

Or you can contact the other support services listed on this page.

Seeking help for someone you know can be challenging but #YouAreNotalone. Domestic abuse advisers will offer confidential, non-judgemental information and advice on the options available to you helping you to keep safe and make informed choices.

If you believe there is an immediate risk of harm to someone, or it is an emergency, you should always call 999.

If someone confides in you, there is more information on how to support a friend who is being abused.

If you are an employer

Let your employees know that if they are facing domestic abuse you want to help them to get help. Stay in regular contact with employees you know, or fear, may be facing abuse and if you lose contact with them, take swift action to visit them. If you believe there is an immediate risk of harm to someone, or it is an emergency, always call 999.

Encourage employees to look out for others who may be facing domestic abuse and signpost them to support. Your staff may also be worried about their own abusive behaviour at this time. There is no excuse for domestic abuse, no matter what stresses you are under and support is available.

Hestia's Respond to Abuse Advice Line is a free resource for employers. Employers can call 020 3879 3695 Monday to Friday, 9am to 5pm, or email adviceline.eb@hestia.org for support, guidance or information about domestic abuse and how to support employees and colleagues experiencing domestic abuse.

The  Employers' Initiative on Domestic Abuse website provides resources to support employers including an  employers' toolkit.

If you are a professional working in the domestic abuse sector

SafeLives  provides guidance and support to professionals and those working in the domestic abuse sector, as well as additional advice for those at risk.

Find additional information and support

If you want to access help specifically to cater to your background and needs or want support and help for specific types of abuse there are several organisations that can help - see Domestic abuse: specialist sources of support.

You can also find additional information and support here on topics including:

help for children and young people

welfare benefits and housing advice

help if you don't have settled status in the UK

support for specific types of abuse

Get help if you think you might be an abuser

If you are concerned about your behaviour or the behaviour of someone you know, there is support available.

The Respect Phoneline  is an anonymous and confidential helpline for men and women who are abusing their partners and families. It is open Monday to Friday 9am to 8pm. The helpline also takes calls from partners or ex-partners, friends and relatives who are concerned about perpetrators.

A webchat service is available Wednesdays, Thursdays and Fridays from 10am to 11am and from 3pm to 4pm.

Telephone: 0808 802 4040

How to call the police when you can't speak

If you are in danger and unable to talk on the phone, call 999 and listen to the questions from the operator and, if you can, respond by coughing or tapping on the handset.

Call 999 from a mobile

If prompted, press 55 to Make Yourself Heard (PDF, 348KB) and this will transfer your call to the police. Pressing 55 only works on mobiles and does not allow police to track your location.

Call 999 from a landline

If the operator can only hear background noise and cannot decide whether an emergency service is needed, you will be connected to a police call handler.

If you replace the handset, the landline may remain connected for 45 seconds in case you pick up again.

When 999 calls are made from landlines, information about your location should be automatically available to the call handlers to help provide a response.

If you are deaf or can't use a phone

You can register with the emergencySMS. Text REGISTER to 999. You will get a text which tells you what to do next. Do this when it is safe so you can text when you are in danger.

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Find out how to get help if you or someone you know is a victim of domestic abuse.

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The Role of education in protecting learners from radicalisation

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The Role of education in protecting learners from radicalisation

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To be used in training or to be put up inside buildings

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Advice and guidance on all things Online

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Advice and guidance on all things Online

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From the Blog

Blog

Who are you really talking to online?

The internet is a fantastic innovation that has, in many ways, made life more convenient, given us more choice, brought enrichment and for many, made...

Our Partners & Supporters

Our Mission

Our Mission

Get Safe Online is the UK's leading source of unbiased, factual and easy-to-understand information on online safety.

Our website is a unique resource providing practical advice on how to protect yourself, your computers and mobile devices and your business against fraud, identity theft, viruses and many other problems encountered online. It contains guidance on many other related subjects too - including performing backups and how to avoid theft or loss of your computer, smartphone or tablet.
Read more about who we are

Get Safe Online around the world

Get Safe Online has a presence in 24 countries around the world. Each country benefits from its own Get Safe Online website, customised to deliver the best and most relevant experience for individuals and businesses. Many of the countries also have a community of Get Safe Online Ambassadors and Advocates working on our behalf.
Read more about our International Sites

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Get Safe Online | The UK's leading Online Safety Advice Resource

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The UK's leading online safety advice resource. Providing free, impartial internet safety advice to help keep you and your family safe online.

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Advice and guidance on how to go about getting a diagnosis for Autism Spectrum Disorder.

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Information about how to get a referral for an autism assessment through your GP or privately, barriers people can face, and the Right to Choose in England.

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Advice and guidance around how to go about getting an ADHD diagnosis.

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Right to Choose - If you are based in England under the NHS you now have a legal right to choose your mental healthcare provider and your choice of mental healthcare team.

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Coaches have had Cognassist refresher training as learners are identifying with potential learning differences.

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Employer resources | Able Futures Mental Health Support Service

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If you need resources and materials to help you promote the Access To Work Mental Health Support Service to your employees and apprentices, the Able Futures employer services team can help. Contact the Able Futures Employer Services team

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SME Support | Access to Work Mental Health Support Service

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Supporting mental health in the workplace really matters, and we can help employers with this no-cost service.

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Support Plan Template for learners who have disclosed needs on enrolment.

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Guide to Supporting Learners with Dyslexia

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Guide to Supporting Learners with Dyslexia

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This resource guide from the Education and Training Foundation

aims to give you an understanding of the potential impact of dyslexia on learning and how to better support learners.

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Guide to supporting learners with Autism

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Guide to supporting learners with Autism

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This resource guide from the Employment and Education Training Foundation aims to give you an understanding of the potential impact of autism on learning and how to better support learners.

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This matrix provides examples of adjustments that can be made to different assessment methods

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Government advice and trusted resources to help safeguard students from radicalisation, build resilience to all types of extremism and to promote our shared values.

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Educate Against Hate - Prevent Radicalisation & Extremism

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This website gives parents, teachers and school leaders practical advice on protecting children from extremism and radicalisation.

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Resources to help with dyslexia/visual/reading difficulties

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Resources to help with dyslexia/visual/reading difficulties

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Staff Toolkit - Inclusive Support Strategies for students with disability, difficulty or inclusion need

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Togetherall - Support Hub for Estio/BPP learners

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Togetherall - Support Hub for Estio/BPP learners

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A safe community to support mental health, 24/7

Connect with others experiencing similar feelings

Feel safe, trained professionals are on hand, 24/7

Stay anonymous, we protect everyone's identity within the community

Get results, research shows that our tools, courses and resources help

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Please upgrade your browser

You are using an older browser that we don't support. To ensure that Togetherall is always secure please make sure that you're using the most recent version of your browser, or try using one of these supported browsers to continue.

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You are using an older browser that we don't support. To ensure that Togetherall is always secure please make sure that you're using the most recent version of your browser, or try using one of these supported browsers to continue.

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The UK's largest mental health support directory

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Unions: www.unionlearn.org.uk

Worker rights: www.neu.org.uk

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Acas | Making working life better for everyone in Britain

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Acas is the workplace expert for England, Wales and Scotland. We provide free and impartial advice for employers and employees, training and help resolve disputes.

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National Suicide Prevention Helpline UK. Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline UK on 0800 689 5652 (6pm to midnight every day).

Papyrus HOPELINEUK. If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (24 hours, 7 days a week), email pat@papyrus-uk.org or text 07786 209 697.

andysmanclub.co.uk ANDYSMANCLUB are a men’s suicide prevention charity, offering free-to-attend peer-to-peer support groups across the United Kingdom and online. We want to end the stigma surrounding men’s mental health and help men through the power of conversation.

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Samaritans. To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone), email jo@samaritans.org or visit some branches in person. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

SANEline. If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10pm every day).

Campaign Against Living Miserably (CALM). You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service.

Shout. If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.

The Mix. If you're under 25, you can call The Mix on 0808 808 4994 (3pm–midnight every day), request support by email using this form on The Mix website or use their crisis text messenger service.

Nightline. If you're a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.

Switchboard. If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.

C.A.L.L. If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 (open 24/7) or you can text 'help' followed by a question to 81066.

Helplines Partnership. For more options, visit the Helplines Partnership website for a directory of UK helplines. Mind's Infoline can also help you find services that can support you. If you're outside the UK, the Befrienders Worldwide website has a tool to search by country for emotional support helplines around the world.

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What Access to Work is

Access to Work can help you get or stay in work if you have a physical or mental health condition or disability.

The support you get will depend on your needs. Through Access to Work, you can apply for:

a grant to help pay for practical support with your work

support with managing your mental health at work

money to pay for communication support at job interviews

Practical support with your work

Access to Work could give you a grant to help pay for things like:

specialist equipment and assistive software

support workers, like a BSL interpreter, a job coach or a travel buddy

costs of travelling to work, if you cannot use public transport

adaptations to your vehicle so you can get to work

physical changes to your workplace

Your workplace can include your home if you work from there some or all of the time.

It does not matter how much you earn. If you get an Access to Work grant, it will not affect any other benefits you get and you will not have to pay it back.

You or your employer may need to pay some costs up front and claim them back later.

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Access to Work: get support if you have a disability or health condition

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Get help at work, including an Access to Work grant, if you have a disability or health condition - eligibility, how to apply.

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Martyn's Law was introduced in April 2025, but who is the law named after and what is it?

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Legislation aimed at preventing and reducing the harm of terror attacks at events venues has been given Royal Assent.
The Terrorism (Protection of Premises) Bill, also known as Martyn's Law, requires venues with a capacity of 200 or more to have a plan in place in case of an attack on their premises.

Martyn's mother Figen Murray, who has led the campaign for the new law, has travelled to London for the final stage of the process.

Martyn was among 22 people killed in the 2017 Manchester Arena bombing in May 2017, which was carried out by Salman Abedi.

Martyn Hett was an Ariana Grande fan, who died during a terrorism attack at her concert in May 2017.

Martyn was in the foyer of the arena when the bomb was set off, with friends remembering him singing and laughing moments before.

His ex-boyfriend, Russell Hayward said Martyn "left the world exactly how he lived, the centre of attention". His friend Ian Pollitt also described him as being "such a big character" and "loved by everyone".

His mother, who has campaigned tirelessly for Martyn's Law, described her son as having "the most incredible passion for life" while his father Paul Hett described Martyn as an "amazing son".

Since his death, Martyn's mother and his friends, Mr Hayward and Mikey Keating, have also taken part in a 200-mile walk from the arena to Downing Street to insist Martyn's Law is introduced.

Martyn's Law requires staff at all UK venues with a capacity of more than 200 to undergo evacuation training, and sites with more than 800 people would need extra measures such as CCTV or security staff.

The campaign for Martyn's Law began in 2019 when Ms Murray created an online petition which gained more than 23,000 signatures.

Since then, Ms Murray has been regularly working with a team of co-campaigners to meet with government minsters to get Martyn's Law fully implemented.

Ms Murray has also completed a master's degree in counter-terrorism and visited schools to help educate young people about the dangers of radicalisation.

She was awarded an OBE in 2022 for her counter-terrorism work.

Her 200-mile walk to Downing Street in 2024 was a "final push" for the bill to be considered.

Ms Murray told BBC Radio Manchester at the time: "I need to be more visible.

"Somehow the government has not taken notice enough and that's why I'm doing the walk, out of desperation and a bit of frustration".

Martyn's Law is intended to ensure public places are better prepared for terrorist attacks. This will require them to take practical actions to reduce the risk of physical harm and the impact of a terrorist attack.

This will be done by mandating, for the first time, who is responsible for considering the risk from terrorism and how they would respond to a terrorist attack at certain premises and events.

Clear and simple guidance will be given to duty holders, ensuring everyone involved knows what to do and how to do it. The guidance will be easy to understand and require no special expertise.

A regulator will be set up to help enforce the rules. It will support, advise, and guide those responsible for premises and events to meet the requirements of this law.

Royal Assent is the last requirement needed before a parliamentary bill becomes law, where the Head of State, King Charles, has given Ms Murray's campaign formal approval for it to become law.

Speaking in parliament previously, Home Secretary Yvette Cooper said: "Martyn's Law has been a long time coming.

"This legislation will strengthen public safety, help protect staff and the public from terrorism and ensure we learn the lessons from the terrible Manchester Arena attack and the inquiry that followed."

After the law was given Royal Assent, Prime Minister, Keir Starmer, said: "Today is a landmark moment for our security as my government delivers on its promise to introduce Martyn's Law and better protect the public from terrorism.

"Figen's courage and determination in the face of such unimaginable loss is truly humbling and it is thanks to her campaigning that Martyn's Law means her son's legacy will live on forever."
Listen to the best of BBC Radio Manchester on Sounds and follow BBC Manchester on Facebook, X, and Instagram. You can also send story ideas via Whatsapp to 0808 100 2230.

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Who was Martyn Hett and what is Martyn's Law?

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Martyn's Law aims to reduce the risk of physical harm and the impact of a terrorist attack.

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Safeguarding autistic children and young people from radicalisation

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Safeguarding autistic children and young people from radicalisation

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Understanding Antisemitism – CST – Protecting Our Jewish Community

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Antisemitism is hatred, bigotry, prejudice or discrimination against Jews: in short, it is anti-Jewish racism.