# data[].attributes.body
Name: Angelyn Nawi Anak Kolony
Age: 24 years old
Study programme: Bachelor of Hospitality Management
University: Universiti Utara Malaysia (UUM), Sintok, Kedah
Semester: 8th
Matric number: 271958
IC number: 990530-13-5056
D.O.B: 30 May 1999
Race: Iban
Religion: Christian
HP number: 016 - 931 6737

Location of internship: Miri Marriott Resort & Spa

# data[].attributes.body
~Week 03 - 07 April 2023~
3/4 Monday
Register and report my duty to Madam Rachel Mujan Langat at Miri Marriott. She explained and introduced other staff members to me. I was assigned to the purchasing department, and my supervisor is Mr. Wong Ing Chai. On the first day, he assigned me a simple task. It was a task that required me to find halal certificates for the listed items.

4/4 Tuesday
I still continue the task of finding halal certificates. Although it was a simple task, it was quite challenging as I needed to find the certificates that were arranged in files.

5/4 Wednesday
The first task assigned to me is almost done. However, I cannot finish it. I have tried my best to finish it on Wednesday, but I cannot. It really needed my patience to find the related certificates in the files. Once I found it, I needed to photocopy it.

6/4 Thursday
I have finished my first task. It is teaching me how to use a computer and a printer to make photocopies. It is a new thing for me, and I must know how to use it, especially the printer machine. On the evening, I was given a task that required me to compare the prices within the vendor. It required a calculation to compare the prices from the current supplier and the new supplier.

7/4 Friday
Public holiday for Good Friday.

Comments by supervisor: A good trainee

~Week 10 - 14 April 2023~
10/4 Monday
I was given a new task that required me to copy and paste the market list for Miri Marriott and Mulu Marriott. Purchase order numbers (POs) that show in the system (Birch Street) as received or closed need to be removed from the list in the excel file. I was given the opportunity to calculate the number of tooth brushes required by them and ensure that the amount was correct. On the evening, I completed another task that needed me to change the price of items in the procurement quarterly survey file. I also helped Madam Florence from the receiving department mark the beers and wines that she brought out of the store. It is a sticker that is marked with the date and stuck to the barcode of each beer and wine.

11/4 Tuesday
A daily task that I need to update every day is eliminating the received or closed POs from the file. I need to download a report from Birch Street to add new items to the item no received file. I am still learning how to navigate Birch Street. I need to be careful with the system, as it will cause trouble for my supervisor if I do something wrong.

12/4 Wednesday
Today I completed my daily task, which was to update the item no received file. It is hard for me to work fast and efficiently. I need to train myself to use the computer and do work quickly. I am still working to improve my working skills so that I can work efficiently.

13/4 Thursday
Started my day with my daily task. However, today I need to go to the bank to open my bank account. Went out at 930 a.m. and back at 12p.m. I skipped my rest time and continued my task. I need to complete my daily task by today and do other tasks. After finishing the daily task, I have to update and cancel the order on the Birch Street system. All the cancelled items have been listed on a file that is easy for me to access.

14/4 Friday
I clock in late at 9.19a.m for today. It was because of the transportation that I used to work place was broke up at high way. The task that I'm done for today were PL Report. It is a report that calculated the expenses for certain day. It needs to be updated by daily. Then as usual, I will help Madam Florence from receiving department to arranged her documents which were the PO number and received certain items in the Birch Street. I was given trust by my supervisor to receive, stamp and sign the invoices that given by suppliers. It quite challenges to me as I never have experience on received the ordered items.

Comments by supervisor: A good trainee

~Week 17 - 21 April 2023~
17/4 Monday
Tasks that assigned to me today was updating the item no receive file and purchase order report. It were daily tasks that needs to update everyday. Then, I was given a opportunity to learn on how to key-in items that have been received in the Birch Street web. I learned one thing about Purchase Order number that needed to close if the expected date was previous month.

18/4 Tuesday
Today quite free as I finished updating item no receive file and purchase order report earlier. I was given the opportunity to learned on how to received item from those suppliers. We need to check the amount of item received are tally to their invoice. It quite confusing as the items received needs to separate either for Miri Marriott or Mulu Marriott.

19/4 Wednesday
Completed daily tasks, which were updating items in receiving file and P&L report. It was a hectic day for me as I needed to key in received items into Birch Street Web. There were many items received today as there will be a holiday for a few days. I was not able to finish the tasks assigned to me as the clock showed 550 p.m.

20/4 Thursday
I've prepared myself to remain calm because we'll be receiving more items today. I started my working day at 8 a.m. because there would be a lot of items to key in. I need to key in the invoice carefully, as I received feedback from my supervisor about errors that were wrongly keyed in by me.

21/4 Friday
Public holiday for Hari Raya

Comments by supervisor: Good performance overall

~Week 24 - 28 April 2023~
24/4 Monday
Public holiday for Hari Raya 1

25/4 Tuesday
Public holiday for Hari Raya 2

26/4 Wednesday
I started my day with my daily tasks. I logged into Birch Street Web and downloaded files for items received and P&L reports. Then, after lunch, I started keying in the invoice into the system. After I finish keying in Mulu Marriott, I need to photostat the invoices. I was given the trust by Madam Florence to key in all the invoices received for that particular day, and I clock out five to ten minutes late. This was because the task needs to be finished before I get back home.

27/4 Thursday
Today was busy because there were lots of items received from suppliers. I started keying in the invoices at 11 a.m. It needs patience as the invoices are quite numerous, and I need to be careful to avoid mistakes. It makes me feel worried if I am still making mistakes. The mistakes will cause problems if the reports are sent to the accounting department. However, it can be edited if the mistake is detected before the report is handed into the accounting department.

28/7 Friday
Today I continued the tasks that were assigned to me every day. It becomes my job scope at this purchasing department. The purchasing and receiving departments were linked to each other. I need to complete the tasks assigned to me, either through purchasing or receiving. I learned how to perform the job at these departments and could help them complete the task. However, the learning process was quite difficult for me, as I always make mistakes.

Comments by supervisor: Need to improve to avoid mistakes

# data[].attributes.body
~Week 01 - 05 May 2023~
01/5 Monday
Public holiday for Labor Day

02/5 Tuesday
Completing my daily tasks that were assigned to me by Mr. Wong. Then, after lunch, I started to key in the invoices into the system. Then I received bad news from Mr. Wong. He said that the invoices that were keyed in last week had lots of mistakes. However, he did not specifically explain the part of my mistake that I made. I went to Madam Florence and asked what mistakes had occurred. This had trouble with the accounting department, as they needed to finish closing for April. I hope by tomorrow I can find out my mistakes and become more careful.

03/5 Wednesday

Updating items no receive

Updating P&L report

Updating Halal list items

Key-in system for received items

04/5 Thursday

Public holiday for Wesak Day

05/5 Friday

Updating items no receive

Updating P&L report

Updating Halal list items

Key-in system for received items

Comments by supervisor: Able to do task

~Week 08 - 12 May 2023~
8/5 Monday

Update P&L report

Key-in items received by today

Checked PO that still open

Less items received because there less items ordered by respective department

Separate the toiletries for Miri Marriott and Mulu Marriott

9/5 Tuesday

Update item no receive file

Update P&L report

Receive items send by vendors

Stick the stickers that have written date for every liquor that take out from the store

10/5 Wednesday

Update item no receive file

Update P&L report

Key-in into system for item received

Change and stick new label of liquor name at the store

11/5 Thursday

Update item no receive file

Update P&L report

Key-in the invoices

Stick the liquor label at liquor store

12/5 Friday

Update item no receive file

Update P&L report

Key-in into system the invoices

Comments by supervisor: Still need to learning on new tasks

~Week 15 - 19 May 2023~
15/5 Monday

Update item no receive

Update P&L report

Create new report for price increased and cost saving

Listed the Halal certificates that already expired and asked the new certificate from the vendors

Learned how to scanned using photocopy machine

16/5 Tuesday

Update item no receive

Update P&L report

Contact vendors to remind them about Halal certificate

Received items and make sure the items received in good condition, have expired date and Halal logo

17/5 Wednesday

Update item no receive

Update P&L report

Key-in system for the invoices and items that have received

Update the Halal certificate expiry date in the file for new certificate received from vendors

18/5 Thursday

Update item no receive

Update P&L report

Compare the price between new and current vendors

Key-in system for items received

19/5 Friday

Update item no receive

Update P&L report

Update items in the excel file for items that purchased from certain vendor. Make sure it is tally with the system.

Comments by supervisor: Some tasks need to do daily to expose she to purchasing job

~Week 22 - 26 May 2023~
22/5 Monday

All staff were using green colour t-shirt

There was breakfast provided for all staff

Update item no receive

Update P&L report

Resume previous Friday task for Halal list items by updating it in the excel file

23/5 Tuesday

Update item no receive file

Update P&L report

Key-in system for today items received

24/5 Wednesday

Update item no receive

Update P&L report

Key-in system for today items received

25/5 Thursday

Update item no receive file

Update P&L report

Update the expiry date for Halal certificate in the excel file as there were new certificate received from certain vendors

Today have annual dinner but I did not attended it

26/5 Friday

Update item no receive

Update P&L report

Received and key-in into system the items that have been receive

Comments by supervisor: Always come earlier to workplace

~Week 29 - 31 May 2023~
29/5 Monday

Received items by checking if the items in good condition

Check Purchase Order (PO) if it still open or not

30/5 Tuesday

Received items as it was daily task assigned to me

Key-in the invoices for today items received

31/6 Wednesday

Today work for half day

Update item no receive

Update P&L report

1/6 Thursday

Holiday for Gawai Day celebration

2/6 Friday

Holiday for Gawai Day celebration

Comments by supervisor: She a good trainee. Able to understand her tasks although there were mistakes

# data[].attributes.body
~Week 05 - 11 Jun 2023~
5/6 Monday

Public holiday for Yang di-Pertuan Agong's birthday

6/6 Tuesday

Holiday given by Marriott

7/6 Wednesday

Holiday given by Marriott

8/6 Thursday

It was my first day at front office department

I was assigned under Loyalty Officer (LO)

Briefly explained about LO and its tasks

9/6 Friday

Learned how to check VIP guest at Opera system

Learned how to active the key card for VIP guest

I was told not to create or active the key card if the room status still dirty, clean or OO. The key card can be active once the room status inspected (IP)

10/6 Saturday

Learned how to greet every guests that come to resort

Serve them cold towel if the guest come check-in in the afternoon

Learned to call room service and tell them to prepare welcome drink for guest

11/6 Sunday

Check the VIP arrived today

Create or active the key card

Serve guest that coming to resort and give them cold towel

Comments by supervisor: She able to come earlier for every day and have interest to learn

~Week 12 - 16 Jun 2023~
12/6 Monday

Check Vip arrived today

Active the key card

Check rooms that have request amenities

Create amenities form

13/6 Tuesday

Check VIP arrived today

Active the key card

Serve and greet guest

14/6 Wednesday

Check VIP arrived today

Active the key card

Create amenities form

Learned how to handle check-out guest in Opera system

15/6 Thursday

Check VIP arrived today

Active the key card

Create amanities form for regular guest that registered under elite member

Learned how to handle chcek-in guest in the Opera system

I was informed that the foreigner guest will be charger for Tourism tax

16/6 Friday

Check VIP arrived today

Active the key card

The receptionist explained to me how to use Opera system

17/6 Saturday

Check VIP arrived today

Active the key card

Learned about the resort as the guest will asked about the room, outlet and the resort

18/6 Sunday

Check VIP arrived today

Active the key card

There was a large group from Bintulu Port check-in, have meetings and dinner at the resort

Create amenities form the CEO of the Bintulu Port and check the room condition

Comments by supervisor: She was assigned under LO to learn about LO tasks and duties. Still not able to perform check in and check out guest but she able to do LO duties.

~Week 19 - 23 Jun 2023~
19/6 Monday

Went back to Purchasing department

It was requested by the Purchasing manager

Update item no receive file

Update P&L file

20/6 Tuesday

Update item no receive

Update P&L report

Receive and key-in the invoices that received by today

21/6 Wednesday

Update item no receive

Update P&L report

Create report for price increase and cost saving

22/6 Thursday

Update item no receive

Update P&L report

Scanned the Halal certificate and rename the file

Key-in system for items received

23/6 Friday

Update item no receive

Update P&L report

Key-in system for item received

Resume to scan the Halal certificate and rename the file

Comments by supervisor: She still doing the tasks that always she done. A good trainee.

~Week 26 - 30 Jun 2023~
26/6 Monday

Update item no receive file

Made cost saving report for chocolate compound

Key-in the items received

Receive items send by vendors but there was mistake made as I not checked the invoice PO number. The items already received but the vendor send the same item with same PO number. Thus, the items need to send back to vendor.

27/6 Tuesday

Update P&L report

Key-in item received yesterday as I am not able to key-in all invoices yesterday

Scan Halal certificate and rename the file

28/6 Wednesday

Update item no receive file

Update P&L report for date 26th and 27th

Receive items send by vendors

Key-in all the invoices for Miri and Mulu

29/6 Thursday

Public holiday for Raya Haji

30/6 Friday

Update item no receive file

Update P&L report

Key-in invoices into system

Scan and rename the Halal certificate

Comments by supervisor: She able to receive items according to procedures and check the item in the system

# data[].attributes.body
~Week 03 - 07 July 2023~
03/7 Monday

Update item no receive

Update P&L Report

Receive items that delivered by suppliers

Update Halal certificates in excel and file

Key-in the invoices into Birch Street system

04/7 Tuesday

Update item no receive

Update P&L report

Receive item that delivered by suppliers

Key-in the invoices into Birch Street system

Scan Halal certificates and update the expiry date

05/7 Wednesday

Update item no receive

Update P&L report

Scan Halal certificates and update the expiry date

06/7 Thursday

Update item no receive

Update P&L report

Receive items  delivered by suppliers

Key-in into system the invoices

Learn on how to do beverages fulfilment

07/7 Friday

Update item no receive

Update Flash 2 file for beverage

Update P&L report

Scan Halal certificates and update the expiry date

Do procurement survey for pastry items

Comments by supervisor: She need improvement on using excel. Most report using excel

~Week 10 - 14 July 2023~
10/7 Monday

Update item no receive and make follow-up for partially received items with vendors

Update P&L report

Differentiate the price of item between vendors for butter

11/7 Tuesday

Update item no receive

Update P&L report

Receive items that arrived

Create new item cote in the Birch Street system

Learn about REQ approval

Learn about alternative vendor and update in the system

Do price increase report

12/7 Wednesday

Update item no receive and follow-up partially items

Update P&L report

Update Halal list in the excel file

Close the Purchase Order(PO) for Miri and Mulu items

13/7 Thursday

Update item no receive and do follow-up partially items

Update P&L report

Close the selected PO

Key-in the invoices into system

14/7 Friday

Update item no receive and do follow-up for partially items

Update P&L report

Key-in the invoices for Miri and Mulu

Comments by supervisor: Have improvement in doing task

~Week 17 - 21 July 2023~
17/7 Monday

Update item no receive and do follow-up for partially items

Receive items arrived

Key-in the invoices into system for Miri and Mulu

18/7 Tuesday

Update item no receive and do follow-up for partially items

Beverage fulfilment

Key-in the invoices into system for Mulu

19/7 Wednesday

Public holiday for Awal Muharram

20/7 Thursday

Update item no receive and do follow-up for partially items

Receive items arrived

Key-in the invoices into system

Dealing with vendors for new items to purchase

21/7 Friday

Update item no receive and do follow-up for partially items

Receive items arrived

Update P&L report

Update Halal list in the excel file

Comments by supervisor: Can understand direction well. She able to understand the job tasks

~Week 24 - 28 July 2023~
24/7 Monday

Public holiday for Sarawak Day

25/7 Tuesday

Update item no receive and do follow-up for partially items

Update P&L report

Receive items for Miri and Mulu

Error occurred during the receiving. The mineral water received was wrong. It was not for Marriott but for Pullman. Noticed when the items already posted to Mulu Marriott

Key-in invoices for Mulu

26/7 Wednesday

Update item no receive and do follow-up for partially items

Do price increase report for Double Decker Snack items

Do cost saving report for chicken leg, talipia fillet and chemical ecolab brand

Ask supplier salesman for butter product and the price quotation

Received items

Beverage fulfilment report

Chop the Mulu invoices for the courier used to delivery the items

Rearranged the photocopy invoices for Mulu according to alphabet

27/7 Thursday

Update item no receive

Update P&L for yesterday date

Create expiry date list for beer in excel file for month end inventory

28/7 Friday

Update item no receive

Update P&L report

Receive items

Asked the invoices form supplier for items that delivered using delivery order (DO)

Comments by supervisor: She need time management on doing task

# data[].attributes.body
~ Week 02 - 04 October 2023 ~
02/10 Monday

Update item no receive

Update P&L report

Key-in invoices into system

Receive items delivered

Key-in beverage store into system

Key-in procurement price list

03/10 Tuesday

Update item no receive

Update P&L report

Key-in procurement price list

04/10 Wednesday

Update item no receive

Update P&L report

Key-in procurement price list

Comments by supervisor: She able to give full corporation during training. Always try to improve herself. However, there some mistakes when doing tasks. She needs to be calm in doing tasks to avoid mistake.

# data[].attributes.body
1/9 Friday

Update item no receive

Update P&L report

Key-in invoices into system

~ Week 04 - 08 September 2023 ~
04/9 Monday

Update item no receive

Update P&L report

Key-in invoices into system

05/9 Tuesday

Update item no receive

Update P&L report

Key-in invoices into system

06/9 Wednesday

Update item no receive

Update P&L report

Key-in invoices into system

07/9 Thursday

Update item no receive

Update P&L report

Key-in invoices into system

08/9 Friday

Update item no receive

Update P&L report

Key-in invoices into system

Comments by supervisor: Able to do task well

~ Week 11 - 15 September 2023 ~
11/9 Monday

Update item no receive

Update P&L report

Key-in invoices into system

Key-in beverage store into system

12/9 Tuesday

Update item no receive

Update P&L report

Key-in invoices into system

13/9 Wednesday

Update item no receive

Update P&L report

Key-in invoices into system

14/9 Thursday

Update item no receive

Update P&L report

Key-in invoices into system

15/9 Friday

Update item no receive

Update P&L report

Key-in invoices into system

Comments by supervisor: Able to learn and adopt into task

~ Week 18 - 22 September 2023 ~

18/9 Monday

Public holiday

19/9 Tuesday

Update item no receive

Update P&L report

Key-in invoices into system

20/9 Wednesday

Update item no receive

Update P&L report

Key-in invoices into system

21/9 Thursday

Update item no receive

Update P&L report

Key-in invoices into system

22/9 Friday

Update item no receive

Update P&L report

Key-in invoices into system

Comments by supervisor: Still unable to make her own decision on item that need to cancel or alternative

~ Week 25 - 29 September 2023 ~
25/9 Monday

Update item no receive

Update P&L report

Key-in invoices into system

26/9 Tuesday

Update item no receive

Update P&L report

Key-in invoices into system

27/9 Wednesday

Update item no receive

Update P&L report

Key-in invoices into system

28/9 Thursday

Public holiday

29/9 Friday

Update item no receive

Update P&L report

Key-in invoices into system

Comments by supervisor: She able to make good relationship with vendor and able to ask vendor to delivery item on time

# data[].attributes.body
~ Week 01 - 04 August 2023 ~
01/8 Tuesday

Update item no receive report

Update P&L report

Made cost saving report

Receive items for today delivery

Key-in today invoices for Mulu Marriott into system

Convert REQ's into Purchase Order (PO)

02/8 Wednesday

Update item no receive report

Update P&L report

Learnt to change vendor/supplier in the Birch Street system for selected item

03/8 Thursday

Update item no receive report

Update P&L report

Receive items that delivery by supplier

Key-in items received invoice into system

04/8 Friday

Update item no receive report

Update P&L report

Asked from supplier for Halal certificate that already expired

Comments by supervisor: She need to know more on how to manage market list purchase order

~ Week 07 - 11 August 2023 ~
07/8 Monday

Update item no receive report

Update P&L report

Contact supplier to sign two documents about Marriott policies and guidelines for purchase and sell

Create alternative vendor for item that do not have on hand stock such as thyme, tomato paste and blueberry filling

08/8 Tuesday

Update item no receive report

Update P&L report

Contact supplier to sign two documents about Marriott policies and guidelines for purchase and sell

Briefly explained to supplier that delivery the items by them own about the documents

09/8 Wednesday

Update item no receive report

Update P&L report

Update the Halal list file for new received Halal certificate

10/8 Thursday

Update item no receive report

Update P&L report

Follow up with supplier about the documents and their partially delivery items

11/8 Friday

Update item no receive report

Update P&L report

Contact supplier to sign two documents about Marriott policies and guidelines for purchase and sell

Comments by supervisor: Able to ensure the items purchases delivery to hotel.

~ Week 14 - 18 August 2023 ~
14/8 Monday

Update item no receive

Update P&L report

Key-in beverage store into system

15/8 Tuesday

Update item no receive

Update P&L report

Receive item delivery by suppliers

16/8 Wednesday

Update item no receive

Update P&L report

Find alternative vendors

17/8 Thursday

Update item no receive

Update P&L report

18/8 Friday

Update item no receive

Update P&L report

Key-in beverage store into system

Comments by supervisor: Able to perform task but still need improvement

~ Week 21 - 25 August 2023 ~
21/8 Monday

Update item no receive

Update P&L report

Key-in invoices into system

22/8 Tuesday

Update item no receive

Update P&L report

Key-in invoices into system

23/8 Wednesday

Update item no receive

Update P&L report

Key-in invoices into system

24/8 Thursday

Update item no receive

Update P&L report

Key-in invoices into system

25/8 Friday

Update item no receive

Update P&L report

Key-in invoices into system

Comments by supervisor: Able to complete the invoices of item received a day

~ Week 28 - 31 August 2023 ~
28/8 Monday

Update item no receive

Update P&L report

Key-in invoices into system

Recheck all report for P&L before month end

29/8 Tuesday

Update item no receive

Update P&L report

Key-in invoices into system

30/8 Wednesday

Update item no receive

Update P&L report

Key-in invoices into system

Check the expired date of beer in the beverage store room

31/8 Thursday

Update item no receive

Update P&L report

Key-in invoices into system and print out report for receiving

Comments by supervisor: Need time management on doing tasks