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In Castleview, there are 4 Big combi oven, 2 steamer, Boiling machine, grinder, puree machines, 4 big pots to cook soups, gravy, and other more food items.

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After each day, Manager and food supervisor are doing audits such as, meal audit, food temperature audit, Food taste audit. Manager asks questions to the residents who is able to talk and explain it correct and also ask them who is not by asking them in actions, so that they can understand. Also, Castleview has a population of Korean people. For, their assistance, Castleview has some Korean staff too, to communicate with residents.

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In Castleview, inventory is going to do for 3 times in a week.

Tuesday place the order- it come Wednesday.
Thursday ordering- come Friday.
Friday ordering- come Monday.

Castleview is ordering inventory from GFS- Gordan Food Service. First, inventory person counts the items and make a list of it and then after they are placing an order.

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After ministry change the menu for all long term care to no changes in breakfast.
For lunch- Chief special, and one hot vegetable. second choice would be A LA CARTE and salad.
For dinner- Soup, hot vegetable and main dish.

After making new menu, Manager went upstairs at each floor, and gave knowledge about the new menu and how you implementing to the dietary staff. And make a poster and posted on the main building. and distribute the new menu to the residents.

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Castleview also doing Catering, birthday party and young youth parties. In catering, they are making salads, main course and desserts. For parties, it has a different menus to celebrate the birthday party and other parties that are held in homes.

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Nutrition management office:
Nutrition manager, Dietitian and production manager.

This Office is mainly about diets, clinical process, menus, production, main kitchen and purchasing and budget office.

Castleview is a 7 floor building. Mainly 2 full time manager,  2 part time manager and 2  registered dietitians are handling the all floors.

For management of the Castleview Wynchwood towers, there are 2 administration office, other staff to manage the long term care.

Castleview has a really nice policy, they are doing care conference every year and guide residents family members about residents health and progress. Also, managers and dietitians are going up to meet residents and check their health, by asking them about food quality and quantity and  about their health.

Food committee meetings: Taking notes from the previous meetings and input in current days. in Food committee meeting, residents put their needs and feedback about food and how they want it. Food supervisor take all the notes and fulfill their wishes by timely.

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3 sink compartment sink. after each or two wash, filled the compartment again. Always clean and neat.

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They are using proper scoops and tongs. plating is so nice, neat and enough portion size for residents according to care plan.

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In Castleview, we are taking temperature 3 times, first in main kitchen after cooking, second in servery area, and third in tray service. so they are maintain the temperature and record it. So that food temperature maintained and Resident can have their food hot.
First, clean the thermometer with water and sanitizer. after each use, wash them thoroughly.

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Before starting serving, They start dish machine on (where we keep all the dishes) to keep it plate warm and hot.

For those residents who can not come in dinning room, Castleview has a tray service for those residents. Serve food in hot plate and for holding the temperature of food, we are using base and lid. It is also known as hot serve system.

for those residents, who are coming in dinning room, we also used the same hot plate and serve food in that plate, so that they can have hot food not cold food.

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For food delivery, they are using big cart. first of all, wear a proper heat resistance gloves, then take one by one food container and use the main kitchen lift to serve food upstairs in servery area. Before putting food container in servery area, first check if the nob for hot water is on or off. if it is boiling hot so put the food container there. otherwise you have to start the nob first.

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Breakfast time: 8.30 am
A.M snack time: 10 am
lunch time: 12pm
p.m. snack time: 2.30pm
Dinner time: 5 p.m.
H.S sack time: 8 pm,

In total 5 chief, 5 helper cook, and 4 other worker are working in main kitchen according to the schedule. everyday 3 chief, 2 helper cook, and 2 for dish washing area.

Chief and cooks are coming at 6.00 am. first, they are making their checklist and start cooking for breakfast. after doing breakfast , they start to prepare for lunch menu and dinner menu. Also, after completing food preparation for particular day, they are doing preparation for next day, such as; thawing, making list for the ingredients, cleaning.

All the members of Castleview has a menu. In Castleview there are 3 cycle: week 1, week 2, and week 3. after week 3 cycle will repeat. FSW will serve the food to residents and feed them if the residence needed assistance.

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For storage, Castleview long term care has a more and precious space, it has dry storage area, chemical products room, 4 freezer, 3 fridge to keep vegetables, and one small storage room to keep daily basis things, such as; hair nets, aprons, rags, etc.

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Nourishment station, food distribution for all category, carts.

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Nourishment station, food distribution for all category, carts.

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By making food to giving food to residents, Castleview give their best, cooks tried their best to give residents variety of food and enough quantity. In nourishment, they are making high protein (milk, juice, water), honey pudding, nectar thick fluids.

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They are doing some special activities for residents, such as chief shows, wheelchair dance programs, food committee meetings. In chief show, chief makes residents favorite food in front of them. And tell them how he is making the food.

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The city of Toronto operates 10 Long Term Care homes. Bendale Acres, Carefree Lodge, Castleview Wychwood Towers, Cummer Lodge, Fudger House, Kipling Acres, Lakeshore Lodge, Seven Oaks, True Davidson, Wesburn Manor. I am doing my placement in Castleview Wychwood Towers, number of beds 460. Additional services including Young adult care and programs, short- stay respite, and behavioural support programs.